2013 VICTORY CROSS COUNTRY
3 recalls — 28 complaints — 9 TSBs
17V647000 Oct 12, 2017
SERVICE BRAKES, HYDRAULIC
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
15V002000 Jan 7, 2015
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015 Victory Gunner, and 2013 Victory Hardball ... Read more
Consequence
If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.
Remedy
Victory will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on January 14, 2015. Owners may contact Victory consumer service at 1-877-737-7172. Polaris' number for this recall is V-15-01 A/B.
12V457000 Sep 18, 2012
EQUIPMENT
Defect Description
Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push ... Read more
Consequence
If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
Remedy
Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.
Complaint Statistics
28 total complaints
3 crashes 7 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 5 |
| ENGINE | 4 |
| POWER TRAIN | 3 |
| ELECTRICAL SYSTEM | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES | 2 |
| WHEELS | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| EXTERIOR LIGHTING | 1 |
POWER TRAIN
Aug 18, 2023
Incident date: Feb 2, 2018
Essentially, my Ford 2020 Explorer is having the same issues as the other 2020 Explorers on a recall list . My Ford rolled back, and it hit my husband's car when it slipped out of park. It also is no longer going into park without giving me a weird error message. It is currently at Five Star Ford in... Read more
Crash
UNKNOWN OR OTHER
Aug 18, 2023
Incident date: Feb 2, 2018
The composite roof is blistering and beginning to delaminate.
FUEL SYSTEM, GASOLINE
Feb 28, 2022
Incident date: Feb 17, 2022
The contact owns a 2013 Victory Cross Country Motorcycle. The contact stated that while riding approximately 8 MPH around a curve, the motorcycle stalled and lost motive and electrical power. The contact stated that he then attempted to restart the motorcycle however, the rear wheel seized once the ... Read more
SEATS
Nov 5, 2017
Incident date: Aug 5, 2017
PASSENGER BACKREST RECALL AND BRAKE LINE DEFECT. WITH BRAKE LINES MELTING !!!
SERVICE BRAKES
Nov 5, 2017
Incident date: Aug 5, 2017
PASSENGER BACKREST RECALL AND BRAKE LINE DEFECT. WITH BRAKE LINES MELTING !!!
POWER TRAIN
Sep 9, 2016
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2013 VICTORY CROSS COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR... Read more
FUEL/PROPULSION SYSTEM
Jun 17, 2016
Incident date: Jun 16, 2016
TL* THE CONTACT OWNS A 2013 VICTORY CROSS COUNTRY. WHILE DRIVING AT A SLOW SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS ... Read more
SERVICE BRAKES
Aug 18, 2015
Incident date: Aug 11, 2015
I WAS TRAVELLING DOWN THE ROAD WITH THE CRUISE CONTROL ENGAGED AT APPROXIMATELY 60 MPH. AS I WAS APPROACHING THE INTERSECTION WHERE I NEEDED TO TURN, I PULLED ON THE FRONT BRAKE LEVER TO DISENGAGE THE CRUISE CONTROL, BUT THE CRUISE DID NOT DEACTIVATE. I PULLED ON THE FRONT BRAKE LEVER SEVERAL TIMES... Read more
VEHICLE SPEED CONTROL
Aug 18, 2015
Incident date: Aug 11, 2015
I WAS TRAVELLING DOWN THE ROAD WITH THE CRUISE CONTROL ENGAGED AT APPROXIMATELY 60 MPH. AS I WAS APPROACHING THE INTERSECTION WHERE I NEEDED TO TURN, I PULLED ON THE FRONT BRAKE LEVER TO DISENGAGE THE CRUISE CONTROL, BUT THE CRUISE DID NOT DEACTIVATE. I PULLED ON THE FRONT BRAKE LEVER SEVERAL TIMES... Read more
UNKNOWN OR OTHER
Jun 30, 2015
Incident date: Jun 2, 2014
THE LATCHING MECHANISM THAT HOLDS THE RIGHT SIDE SADDLEBAG CLOSED IS WEARING THROUGH. THIS SEEMS TO BE CAUSED BY A DESIGN FLAW THAT HAS THE LATCH AND ITS CATCH ALIGNED SO THAT THE VIBRATION FROM RIDING CAUSES THE MATERIAL TO WEAR. I AM CONCERNED THAT THIS COULD EVENTUALLY CAUSE THE LATCH TO BREAK AN... Read more
STRUCTURE:BODY
Dec 9, 2014
Incident date: Sep 29, 2014
THE RIGHT SADDLE BAG LATCH IS SHOWING SIGNS OF WEAR. IF IT CONTINUES TO WEAR AND BREAKS THE SADDLE BAG LID MAY POP OPEN WHILE RIDING AND IF THERE IS ANY TYPE OF MATERIAL OR CLOTHING IT MAY COME OUT ON TO ROADWAY OR POSSIBLY THE HIGHWAY POSSIBLY CAUSING AN ACCIDENT. I HAVE READ THAT THERE ARE MANY OT... Read more
STRUCTURE:BODY
Oct 26, 2014
Incident date: Oct 24, 2014
THE RIGHT SIDE SADDLE BAG LATCH IS WEARING EXCESSIVELY AND IN DANGER OF COMPLETE FAILURE. THAT WOULD CAUSE THE SADDLEBAG LID TO OPEN WHILE GOING DOWN THE ROAD. VICTORY SEEMS TO KNOW THAT THERE IS A PROBLEM BUT WILL NOT FIX IT AFTER THE 1 YEAR WARRANTY IS UP. *TR
ELECTRICAL SYSTEM
Oct 22, 2014
Incident date: Oct 10, 2014
BIKE IS PRONE TO STALLING EITHER FROM DOWNSHIFTING OR OPENING THE THROTTLE SUCH AS STARTING OUT FROM A STOP OR LOW RPM SHIFT. I'VE PUT ABOUT 200 MILES ON THIS BIKE AND NOTICED THE BIKE HAS STALLED MORE THAN 10 TIMES WHILE PULLING FROM A STOP, MERGING INTO TRAFFIC, OR MAKING A TURN. THE SUDDEN LOSS... Read more
1 injured
ENGINE
Oct 22, 2014
Incident date: Oct 10, 2014
BIKE IS PRONE TO STALLING EITHER FROM DOWNSHIFTING OR OPENING THE THROTTLE SUCH AS STARTING OUT FROM A STOP OR LOW RPM SHIFT. I'VE PUT ABOUT 200 MILES ON THIS BIKE AND NOTICED THE BIKE HAS STALLED MORE THAN 10 TIMES WHILE PULLING FROM A STOP, MERGING INTO TRAFFIC, OR MAKING A TURN. THE SUDDEN LOSS... Read more
1 injured
FUEL/PROPULSION SYSTEM
Oct 22, 2014
Incident date: Oct 10, 2014
BIKE IS PRONE TO STALLING EITHER FROM DOWNSHIFTING OR OPENING THE THROTTLE SUCH AS STARTING OUT FROM A STOP OR LOW RPM SHIFT. I'VE PUT ABOUT 200 MILES ON THIS BIKE AND NOTICED THE BIKE HAS STALLED MORE THAN 10 TIMES WHILE PULLING FROM A STOP, MERGING INTO TRAFFIC, OR MAKING A TURN. THE SUDDEN LOSS... Read more
1 injured
ENGINE
Oct 19, 2014
Incident date: Aug 28, 2014
I WAS MERGING ONTO A HIGHWAY LEANED INTO THE CURVE RUNNING ABOUT 45 MPH WHEN THE ENGINE POPPED AND DIED. WHEN THIS HAPPENED IT LOCKED UP THE REAR TIRE CAUSING THE BACK END OF THE MOTORCYCLE TO SKID AROUND AND WHEN IT CAUGHT TRACTION IT FLIPPED THE BIKE IN THE OPPOSITE SIDE OF THE WAY I WAS LEANING L... Read more
Crash
LATCHES/LOCKS/LINKAGES
Oct 14, 2014
Incident date: Oct 3, 2014
THE RIGHT SADDLE BAG LATCH ON ALL VICTORY CROSS COUNTRY MODELS IS INSTALLED INCORRECTLY CAUSING WEAR THAT IF LEFT UNREPAIRED WILL EVENTUALLY WEAR THROUGH CAUSING THE RIGHT SADDLE TO BE UNSECURED AND A SAFETY HAZARD. VICTORY NEEDS TO RECALL THE RIGHT SADDLE BAG LATCH AND REPAIR IT ON ALL MODELS. *T... Read more
ENGINE
Oct 13, 2014
Incident date: Sep 16, 2014
AS I WAS CONDUCTING A PRE-RIDE CHECK, I TURNED THE ENGINE ON, AND WITHIN A FEW SECONDS, IT SHUT OFF BY ITSELF. THIS REPEATED A COUPLE OF MORE TIMES, AND THEN THE ENGINE WOULD NOT START. AFTER ANOTHER COUPLE OF ATTEMPTS, EVEN THE LIGHTS AND ALL THE ELECTRICAL COMPONENTS SHUT OFF WITH NO RESPONSE. ... Read more
ELECTRICAL SYSTEM
Oct 13, 2014
Incident date: Sep 16, 2014
AS I WAS CONDUCTING A PRE-RIDE CHECK, I TURNED THE ENGINE ON, AND WITHIN A FEW SECONDS, IT SHUT OFF BY ITSELF. THIS REPEATED A COUPLE OF MORE TIMES, AND THEN THE ENGINE WOULD NOT START. AFTER ANOTHER COUPLE OF ATTEMPTS, EVEN THE LIGHTS AND ALL THE ELECTRICAL COMPONENTS SHUT OFF WITH NO RESPONSE. ... Read more
EXTERIOR LIGHTING
Oct 1, 2014
Incident date: Oct 1, 2014
THE TURN-SIGNAL CANCELLATION IS ERRATIC OR INCONSISTENT. SOMETIMES IT ONLY FLASHES 5 TIMES, SOMETIMES WILL FLASH 20 TIMES WHILE MOVING. THERE IS NO WAY TO DISABLE IT. *TR
ELECTRICAL SYSTEM
Oct 1, 2014
Incident date: Oct 1, 2014
THE TURN-SIGNAL CANCELLATION IS ERRATIC OR INCONSISTENT. SOMETIMES IT ONLY FLASHES 5 TIMES, SOMETIMES WILL FLASH 20 TIMES WHILE MOVING. THERE IS NO WAY TO DISABLE IT. *TR
STRUCTURE:BODY
Oct 1, 2014
Incident date: Jul 1, 2013
THE SADDLE BAG LATCH ON THE RIGHT-SIDE SADDLE BAGS WEAR OUT FROM ROAD VIBRATION. IF IT WEARS TOO MUCH, THE LATCH CAN BREAK AND THE LID CAN OPEN AT SPEED. *TR
POWER TRAIN
Sep 23, 2014
Incident date: Aug 28, 2014
I WAS MERGING ONTO A HIGHWAY LEANED INTO THE CURVE RUNNING ABOUT 45 MPH WHEN THE ENGINE POPPED AND DIED. WHEN THIS HAPPENED IT LOCKED UP THE REAR TIRE CAUSING THE BACK END OF THE MOTORCYCLE TO SKID AROUND AND WHEN IT CAUGHT TRACTION IT FLIPPED THE BIKE IN THE OPPOSITE SIDE OF THE WAY I WAS LEANING L... Read more
Crash
1 injured
ENGINE AND ENGINE COOLING
Sep 23, 2014
Incident date: Sep 23, 2014
HTTP://WWW.THEVOG.NET/THREADS/ENGINE-POPPED-AND-DIED.28491/ ATTACHED IS LINK TO A FORUM OF VICTORY MOTORCYCLE OWNERS WHO DESCRIBE SEVERAL INCIDENTS WHERE THEIR ENGINES HAVE QUIT AND LOCK UP CAUSING THE RIDER TO BE EJECTED. I HAVE A 2013 VICTORY CROSS COUNTRY TOUR AND AM VERY CONCERNED ABOUT MY SA... Read more
1 injured
STRUCTURE:BODY
Sep 21, 2014
Incident date: Sep 17, 2014
THE RIGHT SIDE SADDLE BAG LATCH IS SHOWING SIGNS OF WEAR, POSSIBLY DUE TO A FACTORY-MISALIGNED LATCH AND STRIKER HOOP. THE WORN AREA, WHEN SEVERE ENOUGH, WILL BREAK OFF AND CAUSE THE LID TO BE UNSECURED. THIS COULD CAUSE A LOSS OF CARGO AT HIGHWAY SPEEDS. *TR
ENGINE
Jul 17, 2014
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2013 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND DOWNSHIFTING, THE MOTORCYCLE STALLED CAUSING THE CONTACT AND PASSENGER TO FALL OFF THE MOTORCYCLE. IN ADDITION, BOTH THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES. THE FAILURE RECUR... Read more
2 injured
WHEELS
Sep 25, 2013
Incident date: Jul 31, 2013
TL* THE CONTACT OWNS A 2013 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE REAR TIRE SEIZED UNEXPECTEDLY. THE CONTACT WAS ABLE TO KEEP THE BIKE UP. THE CONTACT WAS NOT INJURED. THE BIKE WAS TAKEN TO A DEALER. THE TECHNICIAN CONFIRMED THAT THE REAR TIRE HAD SEIZED... Read more
STRUCTURE:BODY
Jul 3, 2013
Incident date: Jun 12, 2013
MY WIFE AND I WERE RIDING TO DEADWOOD, SD. SOMEWHERE BETWEEN THE SD STATE LINE AND SIOUX FALLS HER RIGHT PASSENGER FLOORBOARD FELL OFF HER BIKE. AT THIS TIME, HER BIKE HAD APPROX 5,000 MILES. EVER SINCE PURCHASING HER BIKE, I HAVE NOTICED THAT THE PINS THAT HOLD THE FLOORBOARDS IN PLACE HAVE BE... Read more
Technical Service Bulletins — 2013 VICTORY CROSS COUNTRY
9 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 4 |
| 170000 LATCHES/LOCKS/LINKAGES | 2 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 030000 BRAKES (PWS) | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
VSA-15-01 R01
Jul 15, 2017
170000 LATCHES/LOCKS/LINKAGES
Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
VSA-15-01 R01
Jul 15, 2017
350000 EQUIPMENT
Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
V-17-02
Jun 20, 2017
060000 ENGINE AND ENGINE COOLING
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
V-17-02
Jun 20, 2017
350000 EQUIPMENT
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
V-17-02
Jun 20, 2017
030000 BRAKES (PWS)
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
SAF-16-01
Aug 16, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
VSA-15-01 R02
Mar 23, 2016
170000 LATCHES/LOCKS/LINKAGES
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
VSA-15-01 R02
Mar 23, 2016
350000 EQUIPMENT
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
TSB-V-14-01
May 12, 2014
350000 EQUIPMENT
VICTORY MC: A DEFECT IN CHASSIS MOUNTING POINT, MAY CRACK WHEN USED WITH ACCESSORY LUGGAGE RACK OF PASSENGER BACKREST AND WOULD LOSE SUPPORT FOR PASSENGER TO REMAIN ON MOTORCYCLE. *PE
VICTORY CROSS COUNTRY — All Years Overview
Complete safety history for the VICTORY CROSS COUNTRY across all model years (2010–2017).
15
Total Recalls
88
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths