2024 TOYOTA PRIUS PRIME
4 recalls — 14 complaints — 38 TSBs — 5/5 safety rating
26V049000 Jan 28, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Remedy
Dealers will modify the rear door switch circuits, free of charge. Interim letters notifying owners of the safety risk were mailed March 26, 2026. Additional letters will be sent once the final remedy is available, anticipated in Q2 2026. Owners may contact Toyota's customer service at 1-800-331-433... Read more
25V744000 Oct 30, 2025
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
24V548000 Jul 23, 2024
EQUIPMENT:OTHER:LABELS
Defect Description
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia ... Read more
Consequence
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
24V274000 Apr 17, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Remedy
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Complaint Statistics
14 total complaints
2 crashes 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 3 |
| SERVICE BRAKES | 2 |
| AIR BAGS | 2 |
| UNKNOWN OR OTHER | 2 |
| POWER TRAIN | 1 |
| ENGINE | 1 |
| SUSPENSION | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ELECTRICAL SYSTEM | 1 |
AIR BAGS
Jun 5, 2026
Incident date: Apr 22, 2026
The contact owned a 2024 Toyota Prius Prime PHEV. The contact stated that while driving at 40 MPH, the vehicle was involved in a head-on collision with another vehicle that was traveling towards the contact's vehicle at approximately 50 MPH. The contact stated that during the impact, the steering ... Read more
Crash
1 injured
STEERING
Jun 5, 2026
Incident date: Apr 22, 2026
The contact owned a 2024 Toyota Prius Prime PHEV. The contact stated that while driving at 40 MPH, the vehicle was involved in a head-on collision with another vehicle that was traveling towards the contact's vehicle at approximately 50 MPH. The contact stated that during the impact, the steering ... Read more
Crash
1 injured
UNKNOWN OR OTHER
Mar 11, 2026
Incident date: Mar 2, 2026
Unknown. The transmission is kicking really bad. There are recalls on other vehicles similar to ours that are having the same issue. It has been doing this for a while now. It shifts hard from 1st to 2nd gear and when coming to a complete stop it also jerks. Also at times the check engine light com... Read more
UNKNOWN OR OTHER
Feb 11, 2026
Incident date: Jan 28, 2026
Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific suppl... Read more
ELECTRICAL SYSTEM
Feb 11, 2026
Incident date: Jan 28, 2026
Experiencing sudden hard shifting with the 6r80 transmission. Have had wheels lock up once. Issues with the lead frame as well
STEERING
Oct 9, 2025
Incident date: Oct 5, 2025
exiting interstate 270 onto highway 40/64 when the dashboard lit. up and there was no power steering. Tuning the steering wheel very difficult. Luckily no accident occurred however in a different situation or location the results would have been disastrous. Wife was able to exit the interstate and g... Read more
ENGINE AND ENGINE COOLING
Jun 9, 2025
Incident date: Jun 8, 2025
The contact owns a 2014 BMW X1. The contact stated that while driving at an undisclosed speed, the temperature indicated that the engine was overheating before the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The en... Read more
STEERING
Jun 4, 2025
Incident date: Apr 15, 2025
The steering wheel locks up. It happens when you make a sharp turn or when you turn on air conditioning a few minutes later steering locks. There has been a recall why wasn’t Ford Fusion included. If it was can I still get if repaired.
AIR BAGS
May 16, 2025
Incident date: Apr 16, 2025
The contact owns a 2010 Toyota Prius. The contact received notification of NHTSA Campaign Number: 16V487000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer... Read more
SERVICE BRAKES
Oct 29, 2024
Incident date: Oct 1, 2024
Vehcile affected: 2019 Jeep Grand Cherokee - Overland _ 2 wheel drive Vehicle Mfr Date - October 2018 The vehicle was in Park and engine was off. I got in the driver seat, mashed the brake, pressed the starter button, the starter responded so I immediately took my hand off the button. Even without ... Read more
SUSPENSION
Sep 26, 2024
Incident date: Jun 15, 2024
The contact owns a 2020 Honda Ridgeline. The contact stated while driving 40 MPH, the vehicle started shaking abnormally and became unstable. The failure had occurred a second time while driving 50 MPH. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehic... Read more
ENGINE
Sep 2, 2024
Incident date: Aug 28, 2024
Earlier this year, I had a crack form in my engine block that resulted in coolant intrusion in the engine. This was a safety risk as it resulted in a complete failure of my engine, loss of all coolant and was a fire risk. Ford has had significant issues with this in multiple models and years, yet ... Read more
POWER TRAIN
Aug 1, 2024
Incident date: Aug 1, 2024
I brought my 2019 Honda Pilot to Son's Honda in McDonough, GA, for a service diagnosis as my vehicle is not mechanically running smoothly, sputtering. I called Honda dealership knowing there's a current recall for fuel pump motor it thought this might be the problem. Honda asked me if my vehicle eng... Read more
SERVICE BRAKES
Aug 1, 2024
Incident date: Aug 1, 2024
Over the course of 30+ days the ABS indicator light would appear intermittently. We took our vehicle to a local mechanic. The code was run, and it was determined it was code number C0020-01 ABS PUMP MOTOR CONTROL ELECTRIC FAILURE, which recommended we replace the hydraulic control unit. The repair... Read more
NHTSA Safety Ratings — 2024 TOYOTA PRIUS PRIME
2024 Toyota PRIUS PRIME 5 HB FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 5 / 5 ★★★★★ |
| Rollover Risk | 9.2% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2024 TOYOTA PRIUS PRIME
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 50.0 | 47.0 | 48.0 | Regular Gas and Electricity | $1,400 |
CO2 Emissions: 60.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2024 TOYOTA PRIUS PRIME
38 manufacturer communications from 24 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER | 8 |
| 200000 WHEELS | 3 |
| 980000 UNKNOWN OR OTHER | 3 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 190000 TIRES | 2 |
| 138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS | 1 |
| 346000 COMMUNICATION:MANUFACTURER TELEMATICS | 1 |
23TJ01P5_TI_Publ
Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years
23TJ01P5_RL_Publ
Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
23TJ01_P5_Dealer
Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
Toyota Second Ke
Mar 12, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
23TJ01_P5_Dealer
Mar 12, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
T-SB-0013-24
Mar 4, 2024
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
23TJ01 Current P
Mar 1, 2024
980000 UNKNOWN OR OTHER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
23TJ01_P5_Dealer
Mar 1, 2024
980000 UNKNOWN OR OTHER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
TSB002723
Feb 19, 2024
190000 TIRES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
TSB002623
Feb 19, 2024
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
TSB002523
Feb 19, 2024
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TSB: Hybrid vehicles (HV) and battery electric vehicles (BEV) are equipped with two types of batteries: ?Hybrid vehicle (HV) battery. ?Auxiliary (12V) battery. If a hybrid or battery electric vehicle is put into storage, the State-O
TSB010421
Feb 15, 2024
110000 ELECTRICAL SYSTEM
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
270000 LANE DEPARTURE
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
030000 SERVICE BRAKES, HYDRAULIC
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB002423
Feb 13, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
TSB002423
Feb 13, 2024
350000 EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
TSB002423
Feb 13, 2024
355100 EQUIPMENT:OTHER:LABELS
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
TSB002823
Feb 13, 2024
350000 EQUIPMENT
TSB: 2024 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
T-PANT-2024-001-
Feb 1, 2024
110000 ELECTRICAL SYSTEM
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim
Current Phase Ti
Jan 31, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
Dealer Packet
Jan 31, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
Dealer Letter
Jan 3, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
TSB002823
Aug 28, 2023
350000 EQUIPMENT
TSB: 2024 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
TSB002623
Aug 28, 2023
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
TSB002423
Aug 28, 2023
350000 EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
TSB002723
Aug 28, 2023
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
LSB001923
Aug 24, 2023
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
TTT073723
Aug 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TTT073723
Aug 17, 2023
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
T-SB-0107-20
Jul 25, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Serv
T-SB-0042-23
Jul 3, 2023
200000 WHEELS
TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re
T-SB-0027-23
May 26, 2023
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0027-23
May 26, 2023
190000 TIRES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0026-23
May 26, 2023
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
TOYOTA PRIUS PRIME — All Years Overview
Complete safety history for the TOYOTA PRIUS PRIME across all model years (2019–2024).
11
Total Recalls
146
Total Complaints
0
Investigations
27
Reported Crashes
0
Reported Fires
0
Reported Deaths