2024 TOYOTA PRIUS PRIME

4 recalls, 14 complaints - 38 TSBs - 5/5 safety rating

26V049000 Jan 28, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Remedy
Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles re... Read more
141,286 vehicles affected
Manufacturer: Toyota Motor Engineering & Manufacturing
25V744000 Oct 30, 2025
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
1,024,407 vehicles affected
Manufacturer: Toyota Motor Engineering & Manufacturing
24V548000 Jul 23, 2024
EQUIPMENT:OTHER:LABELS
Defect Description
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia ... Read more
Consequence
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
33,848 vehicles affected
Manufacturer: Gulf States Toyota, Inc.
24V274000 Apr 17, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Remedy
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
55,690 vehicles affected
Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

14 total complaints 2 crashes

Top Reported Components

ComponentComplaints
POWER TRAIN3
ENGINE2
ELECTRICAL SYSTEM2
SERVICE BRAKES1
UNKNOWN OR OTHER1
SEAT BELTS1
LANE DEPARTURE: WARNING1
LANE DEPARTURE: ASSIST1
TIRES:SIDEWALL1
AIR BAGS1
POWER TRAIN Jun 5, 2026
Incident date: Apr 22, 2026
The contact owns a 2021 Toyota Corolla. The contact stated that while driving 10 MPH and depressing the accelerator pedal, the vehicle failed to respond and remained in first gear. The contact shifted into Neutral, manually pulled the clutch, and attempted to reverse, but the vehicle failed to respo... Read more
AIR BAGS Jun 5, 2026
Incident date: Apr 22, 2026
Car has the SRS light pop up from time to time. It will stay on for the whole drive and will sometimes go away after turning the car off and on again. It is intermittent. I has happened to my vehicle already 5-6 times.
TIRES:SIDEWALL Mar 11, 2026
Incident date: Mar 2, 2026
This is a 2024 Toyota Prius prime lease in February 2024. I went to our trusted local car shop for our annual inspection, and was told that we need to replace all four tires and we’re just passed 24,000 miles on our odometer. We are two seniors living in New York State and we only drive on paved r... Read more
POWER TRAIN Feb 11, 2026
Incident date: Jan 28, 2026
Experiencing sudden hard shifting with the 6r80 transmission. Have had wheels lock up once. Issues with the lead frame as well
ELECTRICAL SYSTEM Feb 11, 2026
Incident date: Jan 28, 2026
Parts # 84733196 Harness ASM-TRAS CONT WRG and 84955379 SWITCH ASM-TRNS CONT have been replaced three times. This is described by dealer as a faulty PARK SWITCH. When this switch fails the vehicle is unable to be shifted to park. Vehicle needed to be located in a level position, wheels chocked and ... Read more
LANE DEPARTURE: ASSIST Oct 9, 2025
Incident date: Oct 5, 2025
Front camera goes bad and all the driving safety indicator lights go on. I have been reading so many problems with this. Owners complaining. They want over $2000 to replace My car is over the warranty time limit.
ENGINE Jun 9, 2025
Incident date: Jun 8, 2025
Check engine light came on. Took car to dealership where I learned that the car needs a new engine due to coolant leaking into the cylinders. I later learned this is a "known issue" with this engine, yet Ford has refused to fix or do a recall. The engine could fail or catch on fire if not replaced.
LANE DEPARTURE: WARNING Jun 4, 2025
Incident date: Apr 15, 2025
Turned on the car the other day and several warnings displayed on the odometer. Adaptive Cruise Control Problem Lake Keeping Assist Problem Collision Mitigation Problem Road Departure Mitigation System Problem Auto High-Beam Problem Other than cruise controls not working, the car works fine. I to... Read more
POWER TRAIN May 16, 2025
Incident date: Apr 16, 2025
CAM PHASERS!!!! I have a 2019 Ford F-150 with the 3.5L EcoBoost engine which started having cam phaser issues. On cold starts, the engine makes a loud rattling noise for several seconds, and during idle a ticking noise is heard as well. At times the engine runs roughly and loses power briefly when i... Read more
SEAT BELTS Oct 29, 2024
Incident date: Oct 1, 2024
Unknown
UNKNOWN OR OTHER Sep 26, 2024
Incident date: Jun 15, 2024
The car has been making clicking noise when braking or acceleration for about a year. I had all recalls software updated. I have brought it in multiple times. First saying a wheel bearing needed replacement, then a lose bolt. It helped for a while and then the clicking started again. Then the system... Read more
ELECTRICAL SYSTEM Sep 2, 2024
Incident date: Aug 28, 2024
ABS control module/pump very common problem with this year truck that Fiat/Stellantis needs to address.
SERVICE BRAKES Aug 1, 2024
Incident date: Aug 1, 2024
The driver-side half-shaft disengaged from the transmission. This caused a roll away of the vehicle when it is thought to be securely in "park" gear cuasing a frontal colisión.
Crash
ENGINE Aug 1, 2024
Incident date: Aug 1, 2024
The driver-side half-shaft disengaged from the transmission. This caused a roll away of the vehicle when it is thought to be securely in "park" gear cuasing a frontal colisión.
Crash

NHTSA Safety Ratings, 2024 TOYOTA PRIUS PRIME

2024 Toyota PRIUS PRIME 5 HB FWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash, Driver 4 / 5 ★★★★☆
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 5 / 5 ★★★★★
Rollover Risk 9.2%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard
Lane Departure WarningStandard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2024 TOYOTA PRIUS PRIME

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
2.0L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) 50.0 47.0 48.0 Regular Gas and Electricity $1,300

CO2 Emissions: 60.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2024 TOYOTA PRIUS PRIME

38 manufacturer communications from 24 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT8
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER8
200000 WHEELS3
980000 UNKNOWN OR OTHER3
110000 ELECTRICAL SYSTEM3
190000 TIRES2
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS1
346000 COMMUNICATION:MANUFACTURER TELEMATICS1
23TJ01P5_TI_Publ Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years
23TJ01P5_RL_Publ Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
23TJ01_P5_Dealer Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
Toyota Second Ke Mar 12, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
23TJ01_P5_Dealer Mar 12, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
T-SB-0013-24 Mar 4, 2024
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,
T-PANT-2024-004- Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004- Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
23TJ01 Current P Mar 1, 2024
980000 UNKNOWN OR OTHER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
23TJ01_P5_Dealer Mar 1, 2024
980000 UNKNOWN OR OTHER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
TSB002723 Feb 19, 2024
190000 TIRES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
TSB002623 Feb 19, 2024
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
TSB002523 Feb 19, 2024
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TSB: Hybrid vehicles (HV) and battery electric vehicles (BEV) are equipped with two types of batteries: ?Hybrid vehicle (HV) battery. ?Auxiliary (12V) battery. If a hybrid or battery electric vehicle is put into storage, the State-O
TSB010421 Feb 15, 2024
110000 ELECTRICAL SYSTEM
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421 Feb 15, 2024
270000 LANE DEPARTURE
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421 Feb 15, 2024
030000 SERVICE BRAKES, HYDRAULIC
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421 Feb 15, 2024
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB002423 Feb 13, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
TSB002423 Feb 13, 2024
350000 EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
TSB002423 Feb 13, 2024
355100 EQUIPMENT:OTHER:LABELS
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
TSB002823 Feb 13, 2024
350000 EQUIPMENT
TSB: 2024 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
T-PANT-2024-001- Feb 1, 2024
110000 ELECTRICAL SYSTEM
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim
Current Phase Ti Jan 31, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
Dealer Packet Jan 31, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
Dealer Letter Jan 3, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
TSB002823 Aug 28, 2023
350000 EQUIPMENT
TSB: 2024 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
TSB002623 Aug 28, 2023
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
TSB002423 Aug 28, 2023
350000 EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
TSB002723 Aug 28, 2023
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
LSB001923 Aug 24, 2023
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
TSB005823 Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
TTT073723 Aug 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TTT073723 Aug 17, 2023
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
T-SB-0107-20 Jul 25, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Serv
T-SB-0042-23 Jul 3, 2023
200000 WHEELS
TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re
T-SB-0027-23 May 26, 2023
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0027-23 May 26, 2023
190000 TIRES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0026-23 May 26, 2023
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond

TOYOTA PRIUS PRIME - All Years Overview

Complete safety history for the TOYOTA PRIUS PRIME across all model years (2019, 2024).

11 Total Recalls
149 Total Complaints
0 Investigations
23 Reported Crashes
2 Reported Fires
0 Reported Deaths

TOYOTA PRIUS PRIME - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 (current) 4 14
2023 4 5 View
2022 1 11 View
2021 0 19 View
2020 1 23 View
2019 1 11 View
2018 0 20 View
2017 0 46 View

Other TOYOTA Models

Model Recalls Complaints
TUNDRA 787 9,074 View
HIGHLANDER 677 6,756 View
RAV4 669 11,842 View
CROWN 548 141 View
TACOMA 406 10,562 View
VENZA 404 969 View
GRAND HIGHLANDER 388 332 View
PRIUS 365 15,456 View