2021 TOYOTA PRIUS PRIME
0 recalls — 19 complaints — 109 TSBs — 5/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
19 total complaints
6 crashes 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| POWER TRAIN | 3 |
| SERVICE BRAKES | 2 |
| AIR BAGS | 2 |
| STEERING | 2 |
| VISIBILITY/WIPER | 1 |
| UNKNOWN OR OTHER | 1 |
| ENGINE | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
STRUCTURE
Mar 9, 2026
Incident date: Mar 6, 2026
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while his son was driving approximately 60-70 MPH, the driver's side door exterior B-Pill... Read more
AIR BAGS
Oct 29, 2025
Incident date: Oct 22, 2025
My car said to me this not that there is something wrong with the Service Safety Restraint system! It was fine last night when I got home! I just bought this car a month ago and everything was fine and now my air bag light is on and will not go off!
FUEL/PROPULSION SYSTEM
Oct 29, 2025
Incident date: Oct 22, 2025
I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and wou... Read more
Crash
2 injured
ELECTRICAL SYSTEM
Oct 29, 2025
Incident date: Oct 22, 2025
I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and wou... Read more
Crash
2 injured
POWER TRAIN
Sep 22, 2025
Incident date: Jul 15, 2025
Received message "Steering assist is reduced. Drive with care". This is related to a faulty thermostat and temperature sensor.
ELECTRICAL SYSTEM
Mar 30, 2025
Incident date: Mar 3, 2025
Hi, thank you for taking the time to look over my complaint. On Saturday march 22 while driving down the highway going about 75 mph, my car died. The check engine light was flashing and so was the oil light. I pulled over to the shoulder and when I tried cranking the car it sounded like a rumming no... Read more
ELECTRICAL SYSTEM
Mar 30, 2025
Incident date: Mar 3, 2025
Charging Port. car will not charge no more under 6000 miles under 10 months of ownership. I have a 3 year at least. I haven't even had it a year yet. No vehicle now waiting to hear back from Honda. They gave me a loner the dealership. Did I think this is an unsafe feature of this vehicle? And I thin... Read more
POWER TRAIN
Mar 30, 2025
Incident date: Mar 3, 2025
Rodents accessed and damaged the car because there essentials components are not protected.
STEERING
Oct 20, 2024
Incident date: Oct 20, 2024
while driving from one town to another and back of approximately 160 miles roundtrip the electric steering became inoperable for approximately 3-8 seconds about every 5 miles.
ELECTRICAL SYSTEM
Oct 20, 2024
Incident date: Oct 20, 2024
The motorcycle has no power when passing a vehicle do to a bad stator and charging system. The motorcycle is currently at the dealer Loss of power when passing a vehicle Yes this issue has been confirmed by the dealer No warning lights or messages. There are no replacement parts for this issue other... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 25, 2024
Incident date: Jun 17, 2024
ABS FAILURE LIGHT & ALARMS WHEN DRIVING. THEN IT TURNS OFF THEN COMES BACK ON. THIS IS AN ANTI LOCK BREAKING SYSTEM FAILURE PER MESSAGE ON DASH. DURING ANY DRIVING SITUATION OR INCLEMENT WEATHER, THE ABS CAN FAIL WHEN NEEDED CAUSING AN ACCIDENT. THIS IS KNOWN ISSUE IN THE DODGE FORUMS AND RAM DEALE... Read more
SERVICE BRAKES
Jul 25, 2024
Incident date: Jun 17, 2024
ABS FAILURE LIGHT & ALARMS WHEN DRIVING. THEN IT TURNS OFF THEN COMES BACK ON. THIS IS AN ANTI LOCK BREAKING SYSTEM FAILURE PER MESSAGE ON DASH. DURING ANY DRIVING SITUATION OR INCLEMENT WEATHER, THE ABS CAN FAIL WHEN NEEDED CAUSING AN ACCIDENT. THIS IS KNOWN ISSUE IN THE DODGE FORUMS AND RAM DEALE... Read more
POWER TRAIN
Sep 20, 2023
Incident date: Sep 10, 2023
My 2014 Jeep Cherokee TrailHawk has a failed Power Transfer Unit (PTU) This failure causes harsh grinding noises and extremely jerky gear shifting at any speed. The vehicle lurches forward when changing gears and is a safety hazard. Pulling the F10 fuse seems to bypass the PTU but renders the 4x4... Read more
STEERING
Sep 20, 2023
Incident date: Sep 10, 2023
This is a second failure of the steering rack on this vehicle after being replaced at a Ford dealer eleven months ago. Just like the first failure the vehicle is difficult to control and requires significant effort to steer. Dashboard message indicates power steering not working. This is clearly a s... Read more
ENGINE
Nov 6, 2022
Incident date: Nov 3, 2022
Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.
Crash
AIR BAGS
Nov 6, 2022
Incident date: Nov 3, 2022
Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.
Crash
SERVICE BRAKES
Nov 6, 2022
Incident date: Nov 3, 2022
Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.
Crash
UNKNOWN OR OTHER
Apr 3, 2022
Incident date: Mar 15, 2022
A sticky accelerator caused my 2021 Prius to lurch forward into a wall. I was pulling into a parking place when this happened. The front airbag deployed. This is the second time this has happened to me with a Prius. In my previous Prius it happened to me two years ago. Both times the vehicle sudden... Read more
Crash
VISIBILITY/WIPER
May 12, 2021
Incident date: May 6, 2021
CAN'T SEE VEHICLE DISPLAY SCREEN DURING BRIGHT SUNNY DAYS, WHICH I FIND DANGEROUS CONTACTED TOYOTA ABOUT ISSUE, THEY DON'T CARE ABOUT PEOPLE SAFETY
NHTSA Safety Ratings — 2021 TOYOTA PRIUS PRIME
2021 Toyota PRIUS PRIME 5 HB FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 10.7% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2021 TOYOTA PRIUS PRIME
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 55.0 | 53.0 | 54.0 | Regular Gas and Electricity | $1,250 |
CO2 Emissions: 78.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2021 TOYOTA PRIUS PRIME
109 manufacturer communications from 64 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 22 |
| 350000 EQUIPMENT | 19 |
| 160000 STRUCTURE | 7 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 7 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
| 140000 AIR BAGS | 4 |
| 200000 WHEELS | 4 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 3 |
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
TSB010622
Feb 20, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w
TSB010622
Feb 20, 2024
980000 UNKNOWN OR OTHER
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w
T-PANT-2024-001-
Feb 1, 2024
110000 ELECTRICAL SYSTEM
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim
TSB008523A
Nov 17, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523A
Nov 17, 2023
119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523
Nov 1, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
22TC01 Technical
Oct 18, 2023
110000 ELECTRICAL SYSTEM
TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
TSB003220
Aug 17, 2023
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TTT073723
Aug 17, 2023
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TTT073723
Aug 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
T-SB-0057-18
May 30, 2023
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0057-18
May 30, 2023
350000 EQUIPMENT
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-TT-0611-20 Rev
Dec 19, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
T-SB-0106-22
Dec 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used
T-TT-0703-22
Aug 5, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition h
T-TT-0701-22
Jul 28, 2022
110000 ELECTRICAL SYSTEM
TT: Mil On. DTC P0AFB11 (Hybrid/EV Battery Current Sensor "A" Circuit Short to Ground), P0ABF15 (Hybrid/EV Battery Current Sensor "A" Circuit Short to Auxiliary Battery or Open), P0ABF28 (Hybrid/EV Battery Current Sensor "A" Signal Bias Lev
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
T-TT-0611-20 Rev
May 27, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
TTT069522
May 13, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
Service Campaign
May 11, 2022
110000 ELECTRICAL SYSTEM
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices
TSB014919Rev2
May 9, 2022
162300 STRUCTURE:BODY:DOOR
TSB: Some 2017 ? 2022 model year Prius Prime vehicles may exhibit corrosion on the back door steel reinforcement panel sub-assembly area visible below the opener switch and rear camera.
22TC01 Technical
Apr 27, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS
22TC01 Technical
Apr 27, 2022
350000 EQUIPMENT
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS
22TC01
Apr 25, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS
TSB003120Rev2
Apr 11, 2022
350000 EQUIPMENT
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
TSB003120Rev2
Apr 11, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
22TC01 Team Memb
Apr 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SSC: Toyota Over-The- Air (OTA) Pilot Program Team Members SPECIAL SERVICE CAMPAIGN 22TC01
TTT059920 Rev4
Mar 24, 2022
350000 EQUIPMENT
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
T-TT-0687-22
Mar 8, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
T-TT-0599-20 Rev
Mar 3, 2022
110000 ELECTRICAL SYSTEM
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
22TC01 Team Memb
Mar 3, 2022
110000 ELECTRICAL SYSTEM
SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes yo
22TC01 Team Memb
Mar 3, 2022
140000 AIR BAGS
SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes yo
22TC01 Team Memb
Mar 3, 2022
150000 SEAT BELTS
SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes yo
22TC01 Dealer Le
Feb 24, 2022
110000 ELECTRICAL SYSTEM
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices
22TC01 Dealer Le
Feb 24, 2022
140000 AIR BAGS
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices
22TC01 Region Le
Feb 24, 2022
110000 ELECTRICAL SYSTEM
RL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices d
22TC01 Technical
Feb 24, 2022
110000 ELECTRICAL SYSTEM
TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS
T-SB-0012-21 Rev
Feb 1, 2022
220000 SEATS
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
T-SB-0003-22
Jan 28, 2022
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
T-TT-0593-20 Rev
Jan 20, 2022
110000 ELECTRICAL SYSTEM
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem
T-TT-0593-20 Rev
Jan 20, 2022
118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
T-SB-0019-21 Rev
Nov 12, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re
T-SB-0080-19 Rev
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai
T-SB-0019-21 Rev
Jul 9, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re
T-SB-0050-21
Jul 6, 2021
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
T-SB-0034-21
May 27, 2021
190000 TIRES
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires r
T-SB-0034-21
May 27, 2021
200000 WHEELS
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires r
T-SB-0035-21
May 27, 2021
350000 EQUIPMENT
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
T-SB-0035-21
May 27, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
Toyota PRO21-UFR
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-TT-0611-20 Rev
May 7, 2021
110000 ELECTRICAL SYSTEM
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
T-TT-0611-20 Rev
May 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0012-21
Mar 5, 2021
220000 SEATS
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an
T-SB-0149-19 Rev
Feb 10, 2021
160000 STRUCTURE
TSB: Some 2017 ? 2021 model year Prius Prime vehicles may exhibit corrosion on the back door sub-assembly steel reinforcement panel visible below the opener switch and rear camera. Follow the Repair Procedure in this bulletin to address thi
T-SB-0032-20 Rev
Feb 3, 2021
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
T-TT-0599-20 Rev
Jan 20, 2021
280100 BACK OVER PREVENTION:SOFTWARE
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
T-SB-0113-20
Nov 19, 2020
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
TSB: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with all iPhone? 12 models. An updated USB port
T-SB-0035-20 Rev
Oct 22, 2020
350000 EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspe
T-SB-0029-20 Rev
Oct 22, 2020
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0029-20 Rev
Oct 22, 2020
210000 TRAILER HITCHES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0039-20 Rev
Oct 22, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also
T-TT-0629-20
Oct 22, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with only iPhone? 12 devices (iPhone? 12, iPhon
T-TT-0629-20
Oct 22, 2020
340000 COMMUNICATION
TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with only iPhone? 12 devices (iPhone? 12, iPhon
T-TT-0628-20
Oct 21, 2020
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0037-20 Rev
Oct 20, 2020
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage co
T-SB-0028-20 Rev
Oct 9, 2020
350000 EQUIPMENT
TSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
T-SB-0028-20 Rev
Oct 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
T-SB-0027-20 Obs
Aug 3, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE August 3, 2020: This bulletin is no longer applicable and is now obsolete.
T-SB-0027-20 Obs
Aug 3, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE August 3, 2020: This bulletin is no longer applicable and is now obsolete.
T-SB-0027-20 Rev
Jul 31, 2020
160000 STRUCTURE
TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2021 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in
T-SB-0028-20 Rev
Jul 31, 2020
160000 STRUCTURE
TSB: All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. D
T-SB-0028-20 Rev
Jul 31, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. D
T-SB-0029-20 Rev
Jul 31, 2020
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0029-20 Rev
Jul 31, 2020
210000 TRAILER HITCHES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-TT-0468-17 Rev
Jul 30, 2020
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0039-20 Rev
Jul 27, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also
T-SB-0037-20 Rev
Jul 27, 2020
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
T-SB-0035-20 Rev
Jul 27, 2020
353000 EQUIPMENT:ELECTRICAL
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspe
T-SB-0070-20
Jul 9, 2020
110000 ELECTRICAL SYSTEM
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body
T-SB-0070-20
Jul 9, 2020
160000 STRUCTURE
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body
T-SB-0070-20
Jul 9, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body
T-SB-0040-20 Rev
Jun 8, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will g
T-TT-0613-20
May 28, 2020
160000 STRUCTURE
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corro
T-TT-0613-20
May 28, 2020
350000 EQUIPMENT
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corro
T-TT-0611-20
May 18, 2020
110000 ELECTRICAL SYSTEM
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how
T-TT-0611-20
May 18, 2020
350000 EQUIPMENT
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how
T-TT-0516-18_Rev
May 13, 2020
110000 ELECTRICAL SYSTEM
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inopera
T-TT-0516-18_Rev
May 13, 2020
350000 EQUIPMENT
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inopera
T-TT-0606-20
Apr 23, 2020
350000 EQUIPMENT
TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-T
T-SB-0039-20
Apr 15, 2020
350000 EQUIPMENT
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be
Showing 100 of 109 bulletins.
TOYOTA PRIUS PRIME — All Years Overview
Complete safety history for the TOYOTA PRIUS PRIME across all model years (2019–2024).
11
Total Recalls
146
Total Complaints
0
Investigations
27
Reported Crashes
0
Reported Fires
0
Reported Deaths