2018 TOYOTA PRIUS PRIME
0 recalls — 20 complaints — 94 TSBs
No recalls found for this vehicle.
Complaint Statistics
20 total complaints
6 crashes 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| AIR BAGS | 2 |
| POWER TRAIN | 2 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
| EXTERIOR LIGHTING | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
POWER TRAIN
Mar 10, 2026
Incident date: Jan 9, 2026
On at least 4 occasions when the EV battery becomes depleted while driving at highway speeds and the car is switching to gas, the engine completely loses all power. This has lasted from 10-30 seconds. The dealership said a small battery needed to be replaced, and replaced that, but this recurred w... Read more
UNKNOWN OR OTHER
Mar 4, 2026
Incident date: Dec 7, 2025
There has been at least 4 times that the vehicle was not responsive to acceleration (stalled for a few seconds) then picked back up. Problem has been intermittent. There is no dash indication of an issue. Because concern is intermittent I haven’t taken vehicle in. There is NO CHECK ENGINE light on... Read more
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Feb 26, 2025
Incident date: Jan 2, 2025
Hi, My Prius Prime recently just suffered the loss of heat in the middle of winter. Based on the diagnostic of my local Toyota dealer, it appears one of the metal heater coolant hose had rusted off. This is not just causing a safety issue of having no issue, it is also a risk as the engine can no... Read more
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Oct 1, 2024
Incident date: Sep 23, 2024
As I was driving on a local highway going approximately 50 mph, the hood of the vehicle released and hit the windshield with full force. Luckily there was no traffic on the local highway at the time of the incident. I did not release the hood at all, and the dealer reports verbally to me that the ... Read more
UNKNOWN OR OTHER
Nov 6, 2023
Incident date: Oct 21, 2023
My 2018 Toyota Prius Supreme was parked too far away from the curb in front of a house where we were invited, in a residential area in Naperville IL. I entered the car to park it properly. I had my foot on the brakes and pressed the starting button for the engine to turn on. I then put the car o... Read more
Crash
VEHICLE SPEED CONTROL
Nov 6, 2023
Incident date: Oct 21, 2023
My 2018 Toyota Prius Supreme was parked too far away from the curb in front of a house where we were invited, in a residential area in Naperville IL. I entered the car to park it properly. I had my foot on the brakes and pressed the starting button for the engine to turn on. I then put the car o... Read more
Crash
STRUCTURE:BODY
Nov 6, 2023
Incident date: Oct 21, 2023
My 2018 Toyota Prius Supreme was parked too far away from the curb in front of a house where we were invited, in a residential area in Naperville IL. I entered the car to park it properly. I had my foot on the brakes and pressed the starting button for the engine to turn on. I then put the car o... Read more
Crash
AIR BAGS
Aug 15, 2023
Incident date: Aug 3, 2023
Airbags deployed prematurely as I was parking my car in a doctor's office parking lot. The car was going less than 5 mph and I did not hit anything. The premature deployment of the airbag startled me and caused me to hit the accelerator instead of the brake and I ended up crashing my car into a n... Read more
Crash
2 injured
POWER TRAIN
Apr 14, 2023
Incident date: Apr 14, 2023
Take foot of break, car accelerates under power. Sooner or later, this is going to result in killing a pedestrian. The question has been for the last year, is this a behavior that can be gotten used to. The answer is definitely NO! This resulted in a near collision with a pedestrian today. Toyota b... Read more
AIR BAGS
Jan 19, 2023
Incident date: Jan 11, 2023
Air bag did not deploy during a head on collision at 25-30 mph. No warning lamps. Car is totaled according to tow truck driver. Currently at the body shop, waiting for adjusters approval for body shop to take car apart to assess the damage.
Crash
1 injured
SERVICE BRAKES
Oct 3, 2022
Incident date: Aug 31, 2022
The contact owns a 2018 Toyota Prius. The contact stated while driving approximately 5 MPH and in heavy traffic, the contact depressed the brake pedal for traffic but the brakes failed. The contact stated no warning light was illuminated. The contact crashed into the rear end of a truck. The damage ... Read more
Crash
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 22, 2021
Incident date: Nov 15, 2018
From the first week of ownership sensors would alarm that they needed cleaning but they were clean. Parking assist sensors also malfunctioning. Also saw Intelligent Clearance Sonar error messages and warnings. Alarm tended to go off in wet weather. Brought to dealership many times and problem occurr... Read more
BACK OVER PREVENTION: WARNINGS
Jul 22, 2021
Incident date: Nov 15, 2018
From the first week of ownership sensors would alarm that they needed cleaning but they were clean. Parking assist sensors also malfunctioning. Also saw Intelligent Clearance Sonar error messages and warnings. Alarm tended to go off in wet weather. Brought to dealership many times and problem occurr... Read more
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Jul 22, 2021
Incident date: Nov 15, 2018
From the first week of ownership sensors would alarm that they needed cleaning but they were clean. Parking assist sensors also malfunctioning. Also saw Intelligent Clearance Sonar error messages and warnings. Alarm tended to go off in wet weather. Brought to dealership many times and problem occurr... Read more
EXTERIOR LIGHTING
Jan 28, 2021
Incident date: Jan 28, 2021
WHILE DRIVING ON RURAL ROADS WITH NO STREET LIGHTS, THE AUTOMATIC HIGH BEAM SYSTEM MALFUNCTIONS WHEN PASSING ONCOMING TRAFFIC WHO DO NOT DIM THEIR HEADLIGHTS OR WHO HAVE THOSE HEADLIGHTS THAT SHOULD BE ILLEGAL (LIKE FORD). NORMAL LOW-BEAM HEADLIGHTS DO NOT CAUSE THE SYSTEM TO MALFUNCTION. I BELIEVE ... Read more
FUEL/PROPULSION SYSTEM
Jan 12, 2021
Incident date: Jan 11, 2021
SUPPLEMENT TO COMPLAINT # 11384074 THE VEHICLE HAD THE SAME PROBLEM ON JANUARY 11 AND 12, 2021 AT APPROXIMATELY 7 AM. SPEED WAS 76 MPH, AND THE FUEL DEPRIVATION OCCURRED FOR 8-10 SECONDS EACH TIME. THE VEHICLE HAS NEVER HAD THE PROBLEM GOING HOME AT 2 PM.
ENGINE
Dec 18, 2020
Incident date: Dec 1, 2020
AFTER THE HYBRID BATTERY IS DISCHARGED, AND THE GAS ENGINE KICKS IN, THE VEHICLE LOSES POWER FOR APPROXIMATELY 5-10 SECONDS ON THE FREEWAY. THIS HAS HAPPENED FOUR TIMES, AT APPROXIMATELY 7 AM, ON DECEMBER 1, 10, 14 AND 15. ON ALL OCCASIONS, THE TEMPERATURE WAS BETWEEN 40-45 DEGREES FAHRENHEIT, AND A... Read more
FUEL/PROPULSION SYSTEM
Nov 11, 2020
Incident date: Nov 10, 2020
'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND... Read more
ELECTRICAL SYSTEM
Nov 11, 2020
Incident date: Nov 10, 2020
'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND... Read more
UNKNOWN OR OTHER
Feb 6, 2020
Incident date: Feb 6, 2020
AFTER STARTING FROM A STOP AFTER THE TRAFFIC LIGHT TURNED GREEN, THE CAR IN FRONT OF ME PULLED AHEAD AS THEY ACCELERATED FASTER THAN ME. WHEN THE CAR IN FRONT OF ME WAS ABOUT 50 YARDS IN FRONT OF ME, AND I HAD REACHED ABOUT 25 MILES PER HOUR THE CAR'S COLLISION AVOIDANCE SYSTEM ENGAGED AND SLAMMED O... Read more
NHTSA Safety Ratings — 2018 TOYOTA PRIUS PRIME
2018 Toyota Prius PRIME 5 HB FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2018 TOYOTA PRIUS PRIME
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 55.0 | 53.0 | 54.0 | Regular Gas and Electricity | $1,100 |
CO2 Emissions: 78.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2018 TOYOTA PRIUS PRIME
94 manufacturer communications from 60 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 17 |
| 110000 ELECTRICAL SYSTEM | 16 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 7 |
| 280000 BACK OVER PREVENTION | 4 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 3 |
| 160000 STRUCTURE | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-001-
Feb 1, 2024
110000 ELECTRICAL SYSTEM
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim
TSB008523A
Nov 17, 2023
119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523A
Nov 17, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523
Nov 1, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
TSB003220
Aug 17, 2023
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TTT073723
Aug 17, 2023
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TTT073723
Aug 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
T-SB-0057-18
May 30, 2023
350000 EQUIPMENT
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0057-18
May 30, 2023
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-TT-0701-22
Jul 28, 2022
110000 ELECTRICAL SYSTEM
TT: Mil On. DTC P0AFB11 (Hybrid/EV Battery Current Sensor "A" Circuit Short to Ground), P0ABF15 (Hybrid/EV Battery Current Sensor "A" Circuit Short to Auxiliary Battery or Open), P0ABF28 (Hybrid/EV Battery Current Sensor "A" Signal Bias Lev
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
TSB004522Rev1
Jun 3, 2022
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
140000 AIR BAGS
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
050000 PARKING BRAKE
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TTT069522
May 13, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
TSB014919Rev2
May 9, 2022
162300 STRUCTURE:BODY:DOOR
TSB: Some 2017 ? 2022 model year Prius Prime vehicles may exhibit corrosion on the back door steel reinforcement panel sub-assembly area visible below the opener switch and rear camera.
TSB000320
May 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22
T-SB-0045-22
Apr 29, 2022
350000 EQUIPMENT
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
T-SB-0045-22
Apr 29, 2022
110000 ELECTRICAL SYSTEM
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
T-SB-0045-22
Apr 29, 2022
180000 VEHICLE SPEED CONTROL
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
TSB003120Rev2
Apr 11, 2022
350000 EQUIPMENT
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
TSB003120Rev2
Apr 11, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
TTT063620
Mar 17, 2022
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
TTT063620
Mar 17, 2022
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
T-TT-0687-22
Mar 8, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
T-SB-0012-21 Rev
Feb 1, 2022
220000 SEATS
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
T-SB-0003-22
Jan 28, 2022
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
T-TT-0578-19 Rev
Oct 1, 2021
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function
T-SB-0080-19 Rev
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai
Toyota PRO21-UFR
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-SB-0044-16 Obs
Mar 18, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
Mar 12, 2021
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20 Rev
Mar 12, 2021
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0012-21
Mar 5, 2021
220000 SEATS
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an
T-SB-0149-19 Rev
Feb 10, 2021
160000 STRUCTURE
TSB: Some 2017 ? 2021 model year Prius Prime vehicles may exhibit corrosion on the back door sub-assembly steel reinforcement panel visible below the opener switch and rear camera. Follow the Repair Procedure in this bulletin to address thi
T-SB-0003-20 Rev
Feb 8, 2021
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
T-SB-0032-20 Rev
Feb 3, 2021
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
T-TT-0636-20
Dec 14, 2020
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20
Dec 14, 2020
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20
Dec 14, 2020
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0013-19 Rev
Dec 11, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Prius and Tacoma, 2017 ? 2018 model year Prius Prime and Sienna, and 2018 model year Camry and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engin
T-SB-0003-20 Rev
Nov 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
T-SB-0003-20 Rev
Nov 17, 2020
350000 EQUIPMENT
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
T-SB-0003-20 Rev
Nov 17, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
T-TT-0628-20
Oct 21, 2020
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0062-20 Rev
Oct 14, 2020
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t
T-TT-0578-19 Rev
Oct 12, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
T-TT-0578-19 Rev
Oct 12, 2020
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
T-TT-0578-19 Rev
Oct 12, 2020
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
T-TT-0578-19 Rev
Oct 12, 2020
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
T-TT-0468-17 Rev
Jul 30, 2020
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TT: HVAC drain tube is found to be blocked/clogged.
T-TT-0553-19 Rev
Jul 20, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
T-SB-0062-20
Jun 18, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t
T-TT-0516-18_Rev
May 13, 2020
110000 ELECTRICAL SYSTEM
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inopera
T-TT-0516-18_Rev
May 13, 2020
350000 EQUIPMENT
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inopera
T-TT-0537-19_Rev
Apr 9, 2020
270000 LANE DEPARTURE
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage
T-TT-0537-19_Rev
Apr 9, 2020
130000 VISIBILITY
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage
T-TT-0583-19_Rev
Apr 7, 2020
350000 EQUIPMENT
TT: Some customers who have upgraded their iPhone? to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetoot
T-SB-0304-17 Obs
Apr 7, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
T-SB-0032-20
Apr 6, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a
T-SB-0236-17 Obs
Apr 1, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
OBSOLETE NOTICE April 01, 2020: This bulletin is now obsolete. Please see T-SB-0031-20. Audio Head Unit Software Update (Denso)
T-SB-0236-17 Obs
Apr 1, 2020
350000 EQUIPMENT
OBSOLETE NOTICE April 01, 2020: This bulletin is now obsolete. Please see T-SB-0031-20. Audio Head Unit Software Update (Denso)
T-SB-0031-20
Apr 1, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0236-17. Service Bulletin No. T-SB-0236-17 is obsolete and any printed versions should be discarded. Audio Head Unit Software Updat
T-SB-0031-20
Apr 1, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0236-17. Service Bulletin No. T-SB-0236-17 is obsolete and any printed versions should be discarded. Audio Head Unit Software Updat
T-SB-0022-20
Mar 10, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2016 ? 2020 model year Toyota vehicles may exhibit naturally occurring odors emitted from the HVAC system and/or related environmental factors. Follow the General Procedure in this bulletin to minimize the odors experienced.
T-SB-0236-17_Rev
Feb 21, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
T-SB-0236-17_Rev
Feb 21, 2020
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
T-TT-0598-20
Feb 4, 2020
350000 EQUIPMENT
TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process
T-SB-0008-20
Jan 27, 2020
350000 EQUIPMENT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should b
T-TT-0520-19_Rev
Jan 23, 2020
350000 EQUIPMENT
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has develope
T-SB-0279-17_Obs
Jan 13, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE January 13, 2020: This bulletin is now obsolete. Please see T-SB-0003-20.
T-SB-0003-20
Jan 13, 2020
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be disca
T-SB-0003-20
Jan 13, 2020
050000 PARKING BRAKE
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be disca
T-TT-0583-19
Nov 18, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers who have upgraded their iPhone? to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetoot
T-SB-0149-19
Oct 22, 2019
280000 BACK OVER PREVENTION
TSB: Some 2017 ? 2018 model year Prius Prime vehicles may exhibit corrosion on the back door sub-assembly steel reinforcement panel visible below the opener switch and rear camera. Follow the Repair Procedure in this bulletin to address thi
T-TT-0578-19
Oct 21, 2019
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0577-19
Oct 15, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: On 2016-2020 model year Prius and 2017-2020 model year Prius Prime vehicles follow the recommendations when performing the HVAC odor maintenance service using A/C Power Foam Evaporator Cleaner & Refresher.
T-SB-0134-16_Rev
Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
T-SB-0236-17
Jul 10, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Entune? Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions: G607 No iPod connection when connecting via USB ? Intermittent rebooting wh
T-SB-0236-17
Jul 10, 2017
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Entune? Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions: G607 No iPod connection when connecting via USB ? Intermittent rebooting wh
T-PG007-01
May 4, 2001
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Replacement vin plates.
T-PG002-91
Jan 18, 1991
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Product general information.
TOYOTA PRIUS PRIME — All Years Overview
Complete safety history for the TOYOTA PRIUS PRIME across all model years (2019–2024).
170
Total Recalls
144
Total Complaints
0
Investigations
36
Reported Crashes
0
Reported Fires
0
Reported Deaths