2023 TOYOTA PRIUS PRIME
4 recalls, 7 complaints - 28 TSBs - 5/5 safety rating
26V049000 Jan 28, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Remedy
Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles re... Read more
25V744000 Oct 30, 2025
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
24V548000 Jul 23, 2024
EQUIPMENT:OTHER:LABELS
Defect Description
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia ... Read more
Consequence
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
24V274000 Apr 17, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Remedy
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Complaint Statistics
7 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 2 |
| ENGINE | 2 |
| STEERING | 1 |
| BACK OVER PREVENTION | 1 |
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM
Aug 19, 2026
Incident date: Aug 10, 2026
The vehicle exhibits an unaddressed factory programming defect where the Plug-In Charge Control ECU fails to enter sleep mode while plugged in or resting. This causes continuous, heavy parasitic drain on the 12V auxiliary battery, causing chronic low-voltage state across critical systems. The 12V au... Read more
POWER TRAIN
Aug 19, 2026
Incident date: Aug 10, 2026
The vehicle exhibits an unaddressed factory programming defect where the Plug-In Charge Control ECU fails to enter sleep mode while plugged in or resting. This causes continuous, heavy parasitic drain on the 12V auxiliary battery, causing chronic low-voltage state across critical systems. The 12V au... Read more
STEERING
Jul 15, 2026
Incident date: Jun 5, 2026
The car lights have dimmed tremendously, I replaced lights by myself with no luck over the years. It has just come to my attention, they knew and addressed reported problems but never sent a recall or safety notice that the reflective material designates. My car is at the dealer and confirmed this i... Read more
BACK OVER PREVENTION
Jul 15, 2026
Incident date: Jun 5, 2026
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The dealer was made aware of the failure and scheduled a technician to go to the residence. The vehicle was diagnosed with a failed rear-view camera display. The contact was i... Read more
ENGINE
Feb 23, 2026
Incident date: Feb 23, 2026
Very slowly a noise started on the passenger side of the engine and kept getting louder, didn’t know if it was a vacuum hose leak or something else. Finally the noise was very loud especially when accelerating, I took to my local Ford dealership to have them find the noise and let me know. 3 days ... Read more
ENGINE
Jan 30, 2025
Incident date: Jan 29, 2025
The contact owns a 2017 Honda Pilot. The contact stated while driving at approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the highway and stop the vehicle. The contact turned off and r... Read more
POWER TRAIN
Oct 3, 2024
Incident date: Jun 16, 2023
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I wa... Read more
NHTSA Safety Ratings, 2023 TOYOTA PRIUS PRIME
2023 Toyota PRIUS PRIME 5 HB FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 5 / 5 ★★★★★ |
| Rollover Risk | 9.2% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2023 TOYOTA PRIUS PRIME
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 50.0 | 47.0 | 48.0 | Regular Gas and Electricity | $1,400 |
CO2 Emissions: 60.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2023 TOYOTA PRIUS PRIME
28 manufacturer communications from 18 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER | 8 |
| 980000 UNKNOWN OR OTHER | 3 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 350000 EQUIPMENT | 2 |
| 200000 WHEELS | 1 |
| 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE | 1 |
| 138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS | 1 |
| 280100 BACK OVER PREVENTION:SOFTWARE | 1 |
23TJ01P5_TI_Publ
Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years
23TJ01P5_RL_Publ
Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
23TJ01_P5_Dealer
Dec 21, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
Toyota Second Ke
Mar 12, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
23TJ01_P5_Dealer
Mar 12, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0013-24
Mar 4, 2024
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,
23TJ01 Current P
Mar 1, 2024
980000 UNKNOWN OR OTHER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
23TJ01_P5_Dealer
Mar 1, 2024
980000 UNKNOWN OR OTHER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
TSB010421
Feb 15, 2024
110000 ELECTRICAL SYSTEM
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
030000 SERVICE BRAKES, HYDRAULIC
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
270000 LANE DEPARTURE
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
T-PANT-2024-001-
Feb 1, 2024
110000 ELECTRICAL SYSTEM
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim
Dealer Packet
Jan 31, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
Current Phase Ti
Jan 31, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
Dealer Letter
Jan 3, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
TSB003220
Aug 17, 2023
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TTT073723
Aug 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TTT073723
Aug 17, 2023
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
T-SB-0107-20
Jul 25, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Serv
T-SB-0042-23
Jul 3, 2023
200000 WHEELS
TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re
TSB-0041-23
Jun 30, 2023
280100 BACK OVER PREVENTION:SOFTWARE
TSB: Some 2023 model year GR Corolla, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles with multimedia version older than 1564 may exhibit one or more of the following conditions: ?Head unit rebooting (does not affect backup camer
TSB-0041-23
Jun 30, 2023
350000 EQUIPMENT
TSB: Some 2023 model year GR Corolla, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles with multimedia version older than 1564 may exhibit one or more of the following conditions: ?Head unit rebooting (does not affect backup camer
TOYOTA PRIUS PRIME - All Years Overview
Complete safety history for the TOYOTA PRIUS PRIME across all model years (2019, 2024).
11
Total Recalls
151
Total Complaints
0
Investigations
24
Reported Crashes
2
Reported Fires
0
Reported Deaths