2009 TOYOTA COROLLA MATRIX

9 recalls — 50 complaints

19V741000 Oct 17, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
928,220 vehicles affected
19V741000 Oct 17, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
928,220 vehicles affected
18V024000 Jan 9, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
628,018 vehicles affected
17V006000 Jan 9, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
577,875 vehicles affected
15V689000 Oct 22, 2015
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
1,814,284 vehicles affected
14V168000 Apr 9, 2014
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
1,486,413 vehicles affected
12V491000 Oct 10, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
2,519,424 vehicles affected
10V017000 Jan 21, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
Remedy: DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
2,230,661 vehicles affected
09V338000 Aug 27, 2009
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2009 SCION XD AND MY 2009-2010 COROLLA, AND COROLLA MATRIX VEHICLES EQUIPPED WITH 1.8L ENGINE AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, IDAHO, ILLINOIS, IOWA, KANSAS, MAINE, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. WHEN DRIVING UNDER CERTAIN UNIQUE CONDITIONS IN EXTREMELY LOW AMBIENT TEMPERATURES, THE INTAKE MANIFOLD SUCTION PORT FOR THE BRAKE VACUUM CAN BECOME BLOCKED DUE TO THE FREEZING OF CONDENSATION RESULTING FROM POSITIVE CRANKCASE VENTILATION.
Remedy: DEALERS WILL INSTALL A NEWLY DESIGNED INTAKE AIR CONNECTOR WHICH WILL RELOCATE THE BRAKE SYSTEM VACUUM PORT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 21, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
95,705 vehicles affected
ENGINE Mar 4, 2025
Subject: Request to Consider Recall for 2009 Toyota Matrix Excessive Oil Consumption Dear Toyota Motor Corporation/NHTSA, I am writing to bring to your attention a persistent issue with my 2009 Toyota Matrix, which has been experiencing excessive oil consumption. Despite regular maintenance and oil changes, the vehicle continues to burn through oil at an alarming rate, posing potential environmental and safety hazards. After researching this issue, I found that numerous 2009 Toyota Matrix owners have reported similar problems, suggesting a possible design or manufacturing flaw. I believe it is essential for Toyota to acknowledge this issue and take corrective action to ensure the safety and well-being of drivers and the environment. I respectfully request that you consider adding excessive oil consumption to the list of recalls for the 2009 Toyota Matrix. I would appreciate it if you could look into this matter and take necessary steps to address this issue. Please find below the details of my vehicle: - Year: 2009 - Make: Toyota - Model: Matrix - Mileage: 92000 - Engine: 2.4L 2AZ-FE Thank you for your attention to this matter. I look forward to hearing from you soon.
FUEL/PROPULSION SYSTEM Jul 19, 2023
Known well issues, faulty thank getting water to canister. Car Scanner ELM OBD2 Version: 1.99.2/1.99.2/iOS DTC report Connection profile: Toyota 2006-2009 OBD-II / EOBD + CAN busDate: [XXX] VIN: [XXX] ============================ OBD-IIOBD-II DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed ============================ Engine control unit #1Engine control unit #1 DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER Apr 13, 2021
WHILE DRIVING HOME MY CAR STARTED BURNING. I PULLED OVER WITH SMOKE POURING OUT OF THE ENGINE AREA AND THE CAR JUST STOPPED. I OPENED THE HOOD AND THERE WERE FLAMES COMING UP FROM BEHIND THE ENGINE. THE FIRE GREW UNTIL IT ENGULFED THE FRONT OF THE CAR. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE 2009 MATRIX WAS TOTALLY DESTROYED. I NOTICED NO PRIOR WARNING SIGNS OR SYMPTOMS.
Fire
ENGINE Apr 13, 2021
WHILE DRIVING HOME MY CAR STARTED BURNING. I PULLED OVER WITH SMOKE POURING OUT OF THE ENGINE AREA AND THE CAR JUST STOPPED. I OPENED THE HOOD AND THERE WERE FLAMES COMING UP FROM BEHIND THE ENGINE. THE FIRE GREW UNTIL IT ENGULFED THE FRONT OF THE CAR. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE 2009 MATRIX WAS TOTALLY DESTROYED. I NOTICED NO PRIOR WARNING SIGNS OR SYMPTOMS.
Fire
STRUCTURE:BODY Apr 13, 2021
WHILE DRIVING HOME MY CAR STARTED BURNING. I PULLED OVER WITH SMOKE POURING OUT OF THE ENGINE AREA AND THE CAR JUST STOPPED. I OPENED THE HOOD AND THERE WERE FLAMES COMING UP FROM BEHIND THE ENGINE. THE FIRE GREW UNTIL IT ENGULFED THE FRONT OF THE CAR. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE 2009 MATRIX WAS TOTALLY DESTROYED. I NOTICED NO PRIOR WARNING SIGNS OR SYMPTOMS.
Fire
EXTERIOR LIGHTING Dec 1, 2020
POWER STEERING WENT OUT WHILE I WAS DRIVING AND NEARLY KILLED MYSELF 149,000 MILES ON MY CAR AND THIS IS SUPER DANGEROUS. FROM WHAT I READ, PLENTY OF OTHER MATRIX DOING THE SAME. BRAKES, WINDOWS ALL WENT OUT AS WELL
ELECTRICAL SYSTEM Dec 1, 2020
POWER STEERING WENT OUT WHILE I WAS DRIVING AND NEARLY KILLED MYSELF 149,000 MILES ON MY CAR AND THIS IS SUPER DANGEROUS. FROM WHAT I READ, PLENTY OF OTHER MATRIX DOING THE SAME. BRAKES, WINDOWS ALL WENT OUT AS WELL
SERVICE BRAKES Dec 1, 2020
POWER STEERING WENT OUT WHILE I WAS DRIVING AND NEARLY KILLED MYSELF 149,000 MILES ON MY CAR AND THIS IS SUPER DANGEROUS. FROM WHAT I READ, PLENTY OF OTHER MATRIX DOING THE SAME. BRAKES, WINDOWS ALL WENT OUT AS WELL
ENGINE Nov 16, 2020
MY VEHICLE IS GOING THROUGH SEVERAL QUARTS OF OIL WITHIN THE 3,000 MILE RANGE. EXCESSIVE OIL CONSUMPTION.
ELECTRONIC STABILITY CONTROL (ESC) Jan 2, 2020
ELECTRIC POWER STEERING (EPS) WAS BLINKING AND STAY ON YESTERDAY. TODAY IT DOES THE SAME. SO TWO DAYS IN A ROW THIS HAPPENED. THIS HAPPENED WHEN I WAS DRIVING ON THE FREEWAY BOTH DAYS.
UNKNOWN OR OTHER Oct 3, 2019
I HAVE BEEN ON TOYOTA RECALL LIST FOR TWO YEARS AND EVERY TIME I GET ANOTHER CARD ABOUT RECALL , I CALL DEALERSHIP AND THEY PUT ME ON A WAIT LIST . AS PART IS NOT AVAILABLE OR SUPPLY AND DEMAND . UNACCEPTABLE AND NOW IT SEEMS THERE IS ALSO A LOUD SQUEALING NOISE AND THE GAS PEDAL WILL REV AND ACCELERATE AND JERK FORWARD ON ITS ON WHILE I JUST BARELY GOT FOOT OF BRAKE . AND THEN IT WILL ACCELERATE UNTIL I PUT FOOT ON GAS AND IT WILL JERK FORWARD TRYING TO ACCERLELERATE AND THEN I GET CONTROL
AIR BAGS Oct 3, 2019
I HAVE BEEN ON TOYOTA RECALL LIST FOR TWO YEARS AND EVERY TIME I GET ANOTHER CARD ABOUT RECALL , I CALL DEALERSHIP AND THEY PUT ME ON A WAIT LIST . AS PART IS NOT AVAILABLE OR SUPPLY AND DEMAND . UNACCEPTABLE AND NOW IT SEEMS THERE IS ALSO A LOUD SQUEALING NOISE AND THE GAS PEDAL WILL REV AND ACCELERATE AND JERK FORWARD ON ITS ON WHILE I JUST BARELY GOT FOOT OF BRAKE . AND THEN IT WILL ACCELERATE UNTIL I PUT FOOT ON GAS AND IT WILL JERK FORWARD TRYING TO ACCERLELERATE AND THEN I GET CONTROL
AIR BAGS Mar 6, 2019
I RAN INTO A LIGHT POLE IN A PARKING LOT ON JANUARY 13, 2013 IN KANSAS CITY, MISSOURI. I WAS DRIVING APPROXIMATELY 15 MPH, MAKING A TURN INTO PHARMACY PICKUP LANE BEHIND THE CVS STORE. THE DRIVER AIRBAG DEPLOYED. I SUFFERED 8 FRACTURED RIBS AND NUMEROUS LACERATIONS. I SPENT 4 DAYS IN THE HOSPITAL, AND @ 3 WEEKS IN REHAB. I LOST APPROXIMATELY 4 WEEKS OF WORK. I STILL HAVE SCARS AND NECROTIC BUMPS ON MY CHEST WALL. VEHICLE WAS A TOTAL LOSS. AS FAR AS I KNOW IT'S IN THE LANDFILL. I AM BEGGING ONLY FOR NO MORE RECALL NOTICES TO BE SENT TO ME.
Crash 1 injured
STEERING Oct 3, 2018
SUDDEN LOSS OF POWER STEERING ASSIST. I PARKED MY TOYOTA MATRIX WHICH WAS RUNNING PERFECTLY. I STAY UP TO DATE ON TUNEUPS AND OIL CHANGES AND ANY OTHER MAINTENANCE ISSUES THAT ARISE. WHEN I CAME BACK TO MY PARKED CAR I NOTICED A RED EXCLAMATION LIGHT ON WHICH TURNS OUT TO BE THE WARNING LIGHT FOR ELECTRIC POWER STEERING. WHEN I TURNED ON MY CAR I QUICKLY REALIZED THAT I HAD NO POWER STEERING ASSIST. I TOOK THE CAR TO THE MECHANICS AND THEY COULD NOT FIGURE OUT THE ISSUE. THEY REPLACED THE FUSE THINKING IT WAS A BROKEN FUSE, BUT NOTHING. THEY CALLED TOYOTA AND EVEN TOYOTA HAD NO IDEA WHAT IT WAS. AS I DID MORE RESEARCH THIS SEEMS TO BE A COMMON ISSUE WITH TOYOTA MATRIX' BASED ON SOME RESEARCH I FOUND THAT SOME THE POWER STEERING MALFUNCTIONS HAPPEN WITHIN FOUR YEARS OF A HEALTHY CARS LIFE. THIS LEADS ME TO BELIEVE THAT THERE SHOULD BE A RECALL FOR THE POWER STEERING AS THIS IS A VERY DANGEROUS MALFUNCTION. I WAS FORTUNATE ENOUGH THAT IT HAPPENED WHILE MY CAR WAS PARKED BUT IF IT HAD OCCURRED WHILE DRIVING (WHICH IVE SEEN IT HAS) IT COULDVE BEEN EXTREMELY DANGEROUS.
ELECTRICAL SYSTEM Sep 18, 2018
VEHICLE HAS STALLED SEVERAL TIMES. ALL INSTANCES THE VEHICLE STALLS WHILE DRIVING. PROBLEM IS RANDOM AND NON-REPEATABLE. I HAVE HAD THE VEHICLE STALL WHILE AT VARIOUS SPEEDS RANGING FROM 15 MPH TO 55+ MPH (ON HIGHWAYS OR EVEN LOCAL ROADS). MOST RECENT STALL WAS 09/17/2018. MAKING A RIGHT HAND TURN, VEHICLE STALLED. TURNED THE IGNITION OFF, WENT TO TURN BACK ON, STALLED AGAIN. TURNED OFF, WAITED FOR A MOMENT, STARTED THE MOTOR AND VEHICLE RAN WITHOUT ANY FURTHER ISSUES FOR THE REMAINDER OF THE DAY. IN DOING READING, I SEE THE ENGINE CONTROL MODAL HAS BEEN RECALLED FOR THE TOYOTA MATRIX UP TO AND INCLUDING 2008 MODELS. I BELIEVE THE RECALL SHOULD BE EXTENDED TO 2009 MODELS. I HAVE ALSO DONE SOME READING THAT THERE WAS OVERLAP BETWEEN PRODUCTION YEARS OF 2008/2009 WHERE PARTS WERE USED FROM THE 2008 MODELS IN THE 2009 MODELS WHICH FURTHERS MY EMPHASIS TO EXPAND THE RECALL.
ENGINE Sep 18, 2018
VEHICLE HAS STALLED SEVERAL TIMES. ALL INSTANCES THE VEHICLE STALLS WHILE DRIVING. PROBLEM IS RANDOM AND NON-REPEATABLE. I HAVE HAD THE VEHICLE STALL WHILE AT VARIOUS SPEEDS RANGING FROM 15 MPH TO 55+ MPH (ON HIGHWAYS OR EVEN LOCAL ROADS). MOST RECENT STALL WAS 09/17/2018. MAKING A RIGHT HAND TURN, VEHICLE STALLED. TURNED THE IGNITION OFF, WENT TO TURN BACK ON, STALLED AGAIN. TURNED OFF, WAITED FOR A MOMENT, STARTED THE MOTOR AND VEHICLE RAN WITHOUT ANY FURTHER ISSUES FOR THE REMAINDER OF THE DAY. IN DOING READING, I SEE THE ENGINE CONTROL MODAL HAS BEEN RECALLED FOR THE TOYOTA MATRIX UP TO AND INCLUDING 2008 MODELS. I BELIEVE THE RECALL SHOULD BE EXTENDED TO 2009 MODELS. I HAVE ALSO DONE SOME READING THAT THERE WAS OVERLAP BETWEEN PRODUCTION YEARS OF 2008/2009 WHERE PARTS WERE USED FROM THE 2008 MODELS IN THE 2009 MODELS WHICH FURTHERS MY EMPHASIS TO EXPAND THE RECALL.
ENGINE Jul 2, 2018
I AM THE ORIGINAL OWNER AND THE CAR HAS BEEN USING OIL LIKE CRAZY. I REPLACE ALL 5 QTS OF OIL AT LEAST 1.5 TIMES BETWEEN OIL CHANGES. I HAVE BEEN TOLD THAT OTHER THAN AN ENGINE REBUILD I AM PRETTY MUCH OUT OF LUCK. THE CAR NOW HAS APPOX 185K MILES. THE USE OF OIL HAS BEEN AN ISSUE SINCE AROUND 75K. I HAVE DONE A LITTLE RESEARCH AND SAW A SERVICE BULLETIN, BUT BY THE TIME IT WAS ISSUED MY CAR WAS OUTSIDE OF THE MILEAGE RANGE IT COVERED.
AIR BAGS Jun 7, 2018
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHILE APPROACHING A STOP SIGN TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIR OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,021.
Crash 3 injured
ENGINE May 10, 2018
I'M VERY DISAPPOINTED WITH TOYOTA. MY VEHICLE RUNS OUT OF OIL. PERIOD BEFORE 3,000 MILES. NO "RED" OIL LIGHT. IT JUST RUNS OUT OF OIL. I TOOK IT FOR TOYOTA OIL CONSUMPTION TEST AND IT PASSED. SO I GO FOR A SECOND TEST. NO. THE 10 YEAR 150,000 EXTENDED WARRANTY IS EXPIRED. SO I AM NOW STUCK PUTTING OIL IN THIS VEHICLE WEEKLY UNTIL IT ULTIMATELY FAILS. IT RUNS ROUGH AND I EXPECT IT TO FAIL. SHAME ON NTSB AND TOYOTA FOR NOT RECALLING THIS MOTOR. I GET A 10 YEAR WARRANTY THAT STARTS WHEN THE VEHICLE IS FIRST USED - NOT WHEN I'M NOTIFIED. VERY SHADY AND UNETHICAL. I ALSO HAVE RESERVATIONS THAT THE TEST WAS PROPERLY IMPLEMENTED.
ELECTRICAL SYSTEM Mar 27, 2018
SUSPECT FAULTY ECM (ENGINE CONTROL MODULE) AS EVIDENCED BY RECALL ON VEHICLES UP TO 2008. VEHICLE RANDOMLY LOSES POWER, BOTH IN MOTION AT VARIOUS SPEEDS AND AT REST. ALL LIGHTS AND INDICATIONS GO DARK. DASH LIGHTS MAY COME BACK ON MOMENTARILY INCLUDING ALL WARNING INDICATIONS IN DASH, AND ENGINE MAY RESUME RUNNING. ALSO STALLS RANDOMLY UPON STARTING, AS WELL AS RANDOMLY WHEN SWITCHING HEADLIGHTS FROM LOW BEAMS TO HIGH BEAMS. RANDOMLY WILL NOT START EITHER, WITH ONLY ONE VERY DIM DASH INDICATION. BATTERY IS 3 MONTHS OLD AND HAS BEEN LOAD TESTED: IN PERFECT CONDITION. TERMINALS ARE CLEAN WITH SOLID CONNECTIONS. HAS OCCURRED SEVERAL TIMES OVER THE PAST FEW WEEKS.
ENGINE Mar 19, 2018
I STARTED NOTICING A KNOCKING IN MY ENGINE. I REPORTED IT TO THE TOYOTA SERVICE DEPARTMENT ON 9-9-14. I WAS TOLD BY THE TOYOTA SERVICE DEPARTMENT( THE ONE THAT HAS DONE ALL OF MY SCHEDULED MAINTENANCE) " NO ABNORMAL SOUNDS HEARD AT THIS TIME." IN HIND SIGHT MAYBE THEY DIDN'T HEAR THE NOISE BECAUSE SHE WAS LOW ON OIL AND ONLY LISTEND FOR THE NOISE AFTER THE OIL CHANGE. I WAS NEVER TOLD THAT I SHOULD CHECK MY OIL FOR LEAKAGE IN BETWEEN MY SCHEDULED MAINTENANCE! I CHECKED MY OIL ONE DAY AT RANDOM AFTER I HEARD KNOCKING AGAIN AND SHE WAS VERY LOW ON OIL. I TOOK HER TO TOYOTA AND TOLD THEM SHE WAS CONSUMING OIL. THEY SUGGESTED A FUEL INDUCTION SERVICE FOR WHICH THEY DID ON 1-12-17, WHICH DIDN'T FIX THE PROBLEM. ON 9-12-17 AT HER NEXT APPOINTMENT I REPORTED AGAIN THE OIL USAGE.OUTCOME; " PERFORMED INSPECTION, FOUND SLIGHT OIL SEEPAGE AT ENGINE OIL PAN. PCV SYSTEM IS WORKING. ENGINE MUST BE BURNING OIL. PISTONS AND RINGS WOULD NEED TO BE REPLACED." BIG SURPRISE THERE. I WAS SO NAIVE BUT I DID TAKE HER TO DIFFERENT TOYOTA SERVICE PLACE FOR A SECOND OPINION. AND YES YOU GUESSED IT ANOTHER ENGINE OIL CLEANER SERVICE. AND SUGGESTED PISTON AND RINGS REPLACED. IT WAS A MECHANIC FRIEND THAT WE TOOK HER TO THAT KINDLY DID SOME SEARCHING AND FOUND THAT TOYOTA HAD ISSUED A TSB ON AUGUST 11, 2011[1](# FN:1) TO DEALERSHIPS WHICH SAYS: " SOME 2006-2011 MODEL YEAR VEHICLES EQUIPPED WITH THE 2AZ-FE ENGINE MAY EXHIBIT ENGINE OIL CONSUMPTION. THE PISTON ASSEMBLY HAS BEEN CHANGED TO MINIMIZE OIL CONSUMPTION." AND THAT PO3O# (CYLINDER # MISFIRE DETECTED) DTC MAY ALSO BE SET AS A RESULT OF OIL CONSUPTION" OBVIOUSLY THERE WAS THERE IS A DESIGN ERROR OF THE PISTONS.
ELECTRICAL SYSTEM Mar 16, 2018
IN MOTION WITH LIGHTS ON, AND WHEN SWITCHING TO HIGH BEAM LIGHTS SHUT OFF AND VEHICLE WARNING ICONS ON DASH LIGHT UP; LIGHTS COME BACK ON MOMENTARILY.
ENGINE Mar 13, 2018
ENGINE BURNS OIL AT A RATE OF 1 QUART EVERY 500 MILES. MILEAGE IS ONLY 105,000
ELECTRONIC STABILITY CONTROL (ESC) Oct 12, 2017
MY CHECK ENGINE LIGHT HAS COME ON AND OFF SPORADICALLY, SINCE THE VEHICLE IN QUESTION WAS BOUGHT OF THE SHOWROOM FLOOR FROM SUNNY SIDE TOYOTA SINCE MARCH 2009 ALL THE WAY UP TO THE PRESENT. NOW, I DIDN'T PURCHASE THIS VEHICLE, HOWEVER, MY BUDDY WHO DID HAS CLAIMED THIS LIGHT -- CHECK ENGINE, ALONG WITH ABS AND VSC WOULD COME ON TOGETHER. ALTHOUGH, HE HAS SAID, IT'S NEVER AFFECTED THE PERFORMANCE OF THE SAID VEHICLE -- I KNOW BETTER!! SINCE THE VEHICLE IS NOW UNDER MY OWNERSHIP AND UNFORTUNATELY, IT'S OUT OF WARRANTY. HOWEVER, THERE IS A TSB ON THIS EXACT SERVICE CODE P0607, WHICH INVOLVES CHANGING OUT THE PCM AND THE OTHER P CODE HAPPENS TO BE P0138, WHICH IS THE 02 SENSOR. SINCE THERE IS A TSB ON THIS SPECIFIC CODE - P0607, IT AFFECTS CERTAIN COROLLAS AND MATRIX FOR THE YEARS PRIOR TO MY VEHICLE -- SO WHAT A COINCIDENCE, WOULD YOU SAY? I WOULD SAY!! ALSO, ACCORDING TO REPAIRPAL.COM, THIS IS A COMMON OCCURRENCE WITH THESE VEHICLES AND I THINK THIS SHOULD ALSO THEN BE A STANDARD RECALL, CONSIDERING THE FACT THAT MY 2009 TOYOTA MATRIX ONLY HAS 49K MILES. IT IS ALSO MENTIONED, UNDER THAT SERVICE CODE THAT THE PCM COMPUTER SHOULD BE REPLACED AND THUS, IT WOULD CORRECT THESE PROBLEMS THAT I SHOULD NOT BE HAVING. FUTHERMORE, IT'S LISTED IN THE TSB, THAT THIS IS ALSO COVERED UNDER THE EMISSIONS WARRANTY OF 96 MONTHS AND/OR 80K MILES. IS IT POSSIBLE TO BE ASSISTED WITH THIS MATTER AND HAVING TOYOTA, OUT OF GOOD FAITH, CORRECTING THIS ISSUE FOR ME. I HAVE THIS TSB DOCUMENT INFERRING SUCH ALONG WITH ANOTHER DOCUMENT WHICH STATES HOW CLOSELY SIMILAR MY ENGINE IS TO THE ENGINE IN QUESTION. THE P CODES STATED ABOVE WERE SUPPLIED BY THE TOYOTA DEALERSHIP, WHEN I LAST BROUGHT MY VEHICLE IN FOR THE TAKATA AIR BAG RECALL. I WOULD SINCERELY, APPRECIATE ANY ASSISTANCE IN DEALING WITH THIS MATTER *TR
AIR BAGS Oct 7, 2017
TAKATA RECALL. I HAVE RECEIVED MULTIPLE LETTERS FROM TOYOTA RE: AIR BAG RECALL OVER MONTHS AND MONTHS TIME. I HAVE CALLED TWO DEALERS IN THE INDIANAPOLIS AREA AND THE PARTS ARE STILL NOT AVAILABLE. AS THIS IS A SAFETY ISSUE, IT SEEMS THAT THERE SHOULD BE MORE URGENCY BY THE CAR MANUFACTURER IN GETTING THE PROBLEM FIXED. I HAVE BEEN ADVISED NOT TO HAVE A FRONT SEAT PASSENGER, BUT THIS ADVICE AFTER SUCH A LONG TIME OF KNOWING THERE IS A PROBLEM, IS UNSATISFACTORY.
STEERING Aug 23, 2017
DIFFICULT TO STEER. I HAVE TO KEEP HANDS GRIPPED ON WHEEL, ESPECIALLY WHEN TURNING. I'M ALMOST LANDING IN THE ONCOMING LANE. IF I IT A BUMP IN THE ROAD, THE VEHICLE LEERS.
AIR BAGS Aug 21, 2017
I AM UNABLE TO DRIVE MY CAR BECAUSE OF I AM AFRAID OF THE AIR BAG EXPLODING. I HAVE CALLED VARIOUS DEALERSHIPS AND I KEEP GETTING THE RUN A AROUND. I NEED TO BE ABLE TO USE MY VEHICLE ASAP. MY GRANDS AND I HAVE NOT BEEN ANYWHERE THIS SUMMER BECAUSE WE ARE WAITING FOR THIS PART. I CAN GO TO ANY DEALERSHIP IN GEORGIA THATS WITHIN 100 MILES OF STONE MOUNTAIN
AIR BAGS Aug 21, 2017
TAKATA RECALL NOTHING HAS HAPPENED YET, BUT THERE IS A RECALL GOING ON WITH MY AIRBAGS (SHRAPNEL FROM AIRBAGS), THAT HAS NOT BEEN ADDRESSED IN OVER 1 YEAR. I STILL OWN THIS CAR AND USE IT EVERYDAY, AND I AND MY PASSENGERS ARE PUT AT RISK EVERY TIME, SPECIFICALLY IF THE AIRBAGS WERE TO DEPLOY. TOYOTA HAS NOT DONE ANYTHING ABOUT IT EXCEPT TO SEND A LETTER THAT IT WILL BE REMEDIED SOON WHICH WAS SENT 1 YEAR AGO. ADDITIONALLY, I RECEIVED A AUTO AIRBAG SETTLEMENT NOTICE, BUT AM NOT ELIGIBLE BECAUSE I STILL OWN THE CAR! THIS IS RIDICULOUS. TOYOTA NEEDS TO PRIORITIZE BY OWNERS OF VEHICLES THAT CAN CURRENTLY STILL RECEIVE INJURY OR DEATH FIRST OVER THOSE THAT HAD PREVIOUSLY OWNED/LEASED THE CAR AND WERE THEREFORE ONLY POTENTIALLY AT RISK. TOYOTA IS PUTTING MY LIFE, AND MY PASSENGERS' LIVES AT RISK, EVERY DAY, AND THEY DO NOTHING ABOUT IT. NOTHING HAS HAPPENED YET, BUT WHY AM I BEING PUT AT RISK FOR SOMETHING THAT IS NOT MY FAULT, AND SHOULD BE REMEDIED BY THE SELLER AS I AM THE CONSUMER? WHY SHOULD THIS EVEN BE ABOUT SOMETHING THAT HAS HAPPENED, WHY ISN'T IT ABOUT PREVENTION AND NOT HAVING TO BE FEARFUL THAT EVERY TIME I DRIVE MY CAR, THAT IF I GET INTO AN ACCIDENT THAT I AND ANY OF MY PASSENGERS MAY DIE BECAUSE SHRAPNEL WILL DEPLOY FROM THE VERY SAME AIRBAGS THAT WERE MEANT TO KEEP US SAFE?
UNKNOWN OR OTHER Aug 18, 2017
"TAKATA RECALL" I'M NOT MAKING A COMPLAINT BECAUSE THEY EXPLODED, YET...ALTHOUGH, I HAVE BEEN NOTIFIED THAT THEY COULD EXPLODE, SO ESSENTIALLY, THIS MAKES MY VEHICLE INOPERABLE SINCE NOTIFICATION AND MAKES ME INELIGIBLE TO WORK USING MY VEHICLE. FURTHERMORE, ACCORDING TO THE MANUFACTURERS NOTES: IT IS SUGGESTED THAT I FILE A COMPLAINT WITH THE NHTSA. PER : IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA.
AIR BAGS Aug 18, 2017
"TAKATA RECALL" I'M NOT MAKING A COMPLAINT BECAUSE THEY EXPLODED, YET...ALTHOUGH, I HAVE BEEN NOTIFIED THAT THEY COULD EXPLODE, SO ESSENTIALLY, THIS MAKES MY VEHICLE INOPERABLE SINCE NOTIFICATION AND MAKES ME INELIGIBLE TO WORK USING MY VEHICLE. FURTHERMORE, ACCORDING TO THE MANUFACTURERS NOTES: IT IS SUGGESTED THAT I FILE A COMPLAINT WITH THE NHTSA. PER : IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA.
AIR BAGS Aug 16, 2017
TAKATA RECALL. TOYOTA SENT ME ARECALL LETTER AT THE BEGINNING OF THE YEAR 2017 SAYING THEY HAD NO FIX AND I SHOULDN'T USE PASSENGER FRONT SEAT. WHEN I DIDN'T HEAR FROM THEM AGAIN FOR SEVERAL MONTHS I CALLED THEIR CUSTOMER SERVICE AND WAS TOLD THERE WAS NO FIX FOR MY CAR UNTIL DECEMBER 2017. ANY TOYOTA DEALER WOULD GIVE ME A FREE RENTAL CAR. WHEN I CALLED THE DEALER I WAS TOLD I WOULD HAVE TO LEAVE MY CAR AT THE DEALERSHIP AND IT WOULD BE PARKED OUTSIDE WITH NO SHELTER. I LIVE IN PHOENIX AZ AND I KNOW WHAT THE SUN DOES TO PAINT, TIRES, AND EVEN INTERIOR OF CARS. SO THAT IS AN UNACCEPTABLE OFFER. SINCE I REALLY NEED FULL USE OF MY CAR I CALLED CUSTOMER SERVICE AGAIN TODAY, AUGUST 16, 2017. THEY STILL DO NOT OFFER AN ACCEPTABLE SOLUTION. THE RECALL LETTER STATED THAT I COULD FILE A COMPLAINT WITH THE HTSA IF I FELT TOYOTA IS UNABLE TO REMEDY THE DEFECT WITHIN A RESONABLE TIME.
AIR BAGS Aug 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Jul 29, 2017
TAKATA RECALL IT HAS BEEN MONTHS OF BEING ABLE TO SAFELY USE THE CAR. THERE IS NO DATE OFFERED FOR A FIX. DEALERS IN 2 STATES HAVE THE SAME RESPONSE. HOW CAN THEY GET AWAY WITH THIS DELAY?
AIR BAGS Jul 27, 2017
TAKATA RECALL - WE HAVE 2 OUT OF 3 OF OUR FAMILY CARS AFFECTED BY THIS RECALL TO WHICH THERE "IS NO REMEDY" AVAILABLE. VERY INCONVENIENT FOR NO ONE TO BE ABLE TO RIDE IN THE PASSENGER SEAT AND PROBABLY NOT EVEN SAFE FOR THE DRIVER OR BACKSEAT PASSENGERS EITHER. WHEN WILL THIS BE FIXABLE?
AIR BAGS Jul 5, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF PASADENA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WOULD NOT BE AVAILABLE FOR TWO WEEKS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS May 15, 2017
I HAVE VISITED FORDHAM TOYOTA AT 235 WEST 154TH STREET NEW YORK, NY ON 4/21/2017; AND 5/17/2017 AND I WAS TOLD THE PART WAS ON HOLD. ON 5/11/2017 I RECEIVED A CALL AND I WAS TOLD TO RETURN ON 5/15/2017 TO INSTALL THE REQUIRED PART. MY CAR WAS KEPT IN THE DEALER UNTIL 3PM. AND THEN WAS TOLD THAT THE PART WAS NOT AVAILABLE. I HAVE MISSED (2) DAYS OF WORK DUE TO THIS ISSUE AND IT HAS NOT BEEN RESOLVED. I FEEL TOYOTA IS NOT MAKING ANY EFFORT TO REMEDY THIS ISSUE, PLEASE ADVISE.
AIR BAGS May 3, 2017
TAKATA RECALL LETTER THAT WE RECEIVED FROM TOYOTA DIRECTED US TO STOP USING THE PASSENGER SEAT IN THE CAR DUE TO SAFETY CONCERNS, AND ADVISED THAT WE WOULD RECEIVE FURTHER INSTRUCTIONS IN APRIL. IT IS NOW MAY AND WE HAVE NOT HEARD FROM TOYOTA AND THE LOCAL DEALERSHIP ADVISES US THAT NO REMEDY IS AVAILABLE FOR US. WE ARE NOT ABLE TO SAFELY USE THE VEHICLE AS A FAMILY, AND WE HAVE NO IDEA WHEN OR IF WE WILL BE ABLE TO USE THE VEHICLE SAFELY AGAIN. THE VEHICLE IS CURRENTLY BEING USED DAILY BY DRIVER ONLY, AND IT IS UNCLEAR WHETHER THE VEHICLE POSES A THREAT TO DRIVER'S SAFETY.
AIR BAGS May 1, 2017
TAKATA RECALL TOYOTA MOTOR CORPORATION USA SENT ME A NOTICE FALSELY CLAIMING THAT THE PARTS TO FIX MY PASSENGER SIDE AIRBAG WERE IN STOCK. I CALLED THE DEALER ON 5/1/2017 AND TOLD THEM I WANTED TO GET THIS RECALL DONE. I TOLD THE DEALER THE MODEL AND YEAR OF MY CAR. I WAS TOLD TO BRING THE CAR IN. WHEN I ARRIVED AT THE DEALER, I WAS TOLD THAT THEY DID NOT HAVE A PART IN STOCK THAT WAS NECESSARY TO PERFORM THE RECALL REPAIR. THE DEALER FURTHER STATED THAT THE PART WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN IT WOULD COME IN. I CALLED THE TOYOTA MOTOR CORP USA NATIONAL HOT LINE FOR THE RECALL AND ASKED WHEN THE PART(S) WOULD COME IN. THE REPRESENTATIVE DID NOT KNOW. I WAS PUT ON HOLD WHILE THE REPRESENTATIVE CALLED THE DEALER. WHEN THE REPRESENTATIVE CAME BACK ON THE LINE, SHE STATED THE SHE SPOKE TO THE DEALER AND THE DEALER SAID THE PARTS(S) ORDER WAS NOT IN STOCK AT THE PLACE THAT THEY WERE SUBMITTING THE ORDER TO AND THAT HE DID NOT KNOW WHEN THE PART WOULD BE DELIVERED TO THE DEALER. BECAUSE OF THE ABOVE STATEMENTS I BELIEVE THAT TOYOTA MOTOR CORPORATION KNOWINGLY SENT OUT A RECALL NOTICE STATING THAT THE PARTS WERE AVAILABLE WHEN THEY WERE NOT IN STOCK. I WOULD LIKE TO REQUEST THAT AN INVESTIGATION BE INSTIGATED TO DETERMINE HOW MANY NOTICES WERE SENT OUT TO VEHICLE OWNERS SAYING THAT PARTS WERE AVAILABLE WHEN THEIR WERE EITHER NOT ENOUGH PARTS IN STOCK TO FULFILL THE NOTICES THAT WERE SENT OUT AND OR THE PARTS WERE NOT IN STOCK AT THE TIME THE NOTICE WAS SENT.
AIR BAGS Apr 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ENGINE Apr 13, 2017
ENGIN USED 2 1/2 QUATS OF OIL BETWEEN OIL CHANGES.ENGIN ONLY HAS 71000 MILE ON IT
ENGINE Apr 3, 2017
HAD A OIL CONSUMPTION RECALL THAT THE DEALER SAID IT PASSED THE TEST BECAUSE IT DID'T LOSE 1 QT OF OIL DURING A 1200 MILE TIME. WAS TOLD IT IS NORMAL FOR OIL TO DISSAPPEAR
AIR BAGS Mar 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30/17*LJ
AIR BAGS Mar 16, 2017
TAKATA RECALL PASSENGER SIDE AIR BAG. RECEIVED NOTICE IN JUL;Y 2016. IT IS NOW MARCH 2017.ADVISED NOT TO ALLOW ANY PASSENGER TO RIDE IN THE FRONT PASSENGER SEAT. THIS IS A TERRIBLE INCONVENIENCE. AFTER 8 MONTHS TOYOTA SHOULD MAKE THE REMEDY A PRIORITY. THIS IS UNACCEPTABLE.
AIR BAGS Mar 9, 2017
TAKATA RECALL - THE MANUFACTURER HAS SENT US A LETTER ASKING US TO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, BUT HAS NOT PROVIDED A FIX. THIS SEVERELY REDUCES THE UTILITY OF MY VEHICLE - REDUCING ITS PASSENGER CAPACITY BY 25%. IN ADDITION, THIS CREATES AN UNREASONABLE EXPECTATION THAT I AM UNABLE TO FULFILL DUE TO THE NECESSITIES OF EVERYDAY LIFE. I FEEL THAT THE DEALER AND/OR TOYOTA HAS FAILED TO PROVIDE A REMEDY TO THE TAKATA AIRBAG DEFECT WITHIN A REASONABLE TIME AND REQUEST RESTITUTION FOR THE LOST UTILITY AND INCONVENIENCE.
AIR BAGS Mar 8, 2017
TAKATA RECALL. I DO NOT THINK THAT A SAFETY RECALL THAT CAN CAUSE DEATH SHOULD BE IGNORED AND SIMPLY TELLING ME NOT TO USE THE PASSENGER SEAT IS UNACCEPTABLE AS MY FAMILY ONLY HAS ONE CAR AND USES ALL THE SEATS. I NEED MY CAR FIXED OR A REPLACEMENT VEHICLE.
AIR BAGS Mar 8, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Feb 20, 2017
TAKATA RECALL WE RECEIVED THE NOTICE OF RECALL LAST MAY (2016). WE HAVE RECEIVED NO OTHER NOTIFICATION FROM TOYOTA OR THE OEM MANUFACTURER (TAKATA). GIVEN THE POTENTIAL SEVERITY OF THE PROBLEM, I DO NOT CONSIDER THIS "TIMELY" ON TOYOTA'S PART AND REQUEST THEY BE ENCOURAGED TO GET THIS DONE. PLEASE NOTE THAT THE RECALL NOTICE ADVISES US NOT TO OPERATE THE VEHICLE WITH ANYONE IN THE FRONT PASSENGER SEAT. THIS IS A SIGNIFICANT LIMITATION. I REALIZE THAT THE REMEDY CAN'T BE ACCOMPLISHED OVERNIGHT BUT IT SEEMS LIKE SOME PROGRESS SHOULD HAVE BEEN MADE IN THE 9 MONTHS SINCE WE RECEIVED THE NOTICE. IN ALL OTHER RESPECTS THE VEHICLE HAS BEEN EXCELLENT AND THE TWO PREVIOUS RECALLS WERE ACCOMPLISHED QUICKLY.
AIR BAGS Jan 16, 2017
DEAR SIR OR MADAME, PLEASE ASSIST US WITH OUR PROBLEM. TOYOTA IS REALLY BAD ABOUT THIS LATEST RECALL. IT STILL HAS NOT BEEN FIXED! IT IS RIDICULOUS THAT THE "FIX" IS NOT TO SIT IN THE PASSENGER SEAT. THIS LOWERS THE VALUE OF MY CAR SINCE WHO WANTS TO BUY A USED VEHICLE WITH THIS SERIOUS ISSUE! PLUS MY WIFE CANNOT SIT NEXT TO ME TO GIVE ME DIRECTIONS SINCE I AM DEAF AND CANNOT HEAR THE GPS. CAN'T THEY JUST TURN IT OFF RATHER THAN LETTING IT EXPLODE? WE HAVE ANOTHER RECALL WITH THEM AND THAT STILL HAVE NOT BEEN FIXED IN MANY YEARS. I AM STILL WAITING FOR MY $87 RECALL SETTLEMENT FOR MANY YEARS AND HERE IS ANOTHER RECALL IS NOT BEING DONE! NOW CHECKING ON A CLASS ACTION LAWSUIT AGAINST TOYOTA SINCE THIS CAR CANNOT BE USED FOR THE NUMBER OF PASSENGERS IT WAS PURCHASED FOR! WE MAY NOT BE ABLE TO AFFORD A NEW CAR, BUT WE WILL ROAR. PLEASE HELP US OWNERS GET THIS FIXED??? THANK YOU FOR YOUR HELP, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGS Jan 12, 2017
TAKATA RECALL I JUST RECEIVED NOTIFICATION ABOUT THE TAKATA RECALL AND I WAS CONCERNED BECAUSE I HAVE LIVED IN HUMIDITY AND FLUCTUATING TEMPERATURES. I CONTACTED MY LOCAL DEALERSHIP AND THEY ADVISED THAT THEY DID NOT HAVE A SOLUTION AT THIS TIME. IT IS EXTREMELY FRIGHTENING TO KNOW THAT YOUR VEHICLE IS NOT SAFE FOR YOU OR YOUR PASSENGERS. I HAVE BEEN ADVISED BY LOVED ONES THAT TAKATA WAS AWARE OF THIS DEFECT IN 2004. FOUR YEARS BEFORE I PURCHASED MY VEHICLE. IT SEEMS UNREASONABLE THAT AFTER BUYING A CARE BRAND NEW AND PAYING IN FULL THAT YOU SHOULD DISCOVER YOUR LIFE, AND THE LIVES OF YOUR FAMILY WERE NOT TAKEN INTO CONSIDERATION BY THE INDIVIDUALS THAT HAVE BEEN AWARE OF THIS FOR SOME TIME. IT IS INFURIATING THAT THEY DIDN'T OFFER A TEMPORARY SOLUTION, SUCH AS REMOVING THE AIR BAG UNTIL THE PARTS COULD BE REPLACED. AT THIS POINT I HAVE TO HOPE THAT MY AIR BAG ISN'T DEPLOYED FOR ANY REASON, WHICH MAKES ME VERY NERVOUS. *TR
AIR BAGS Jan 7, 2017
TAKATA RECALL: IN APRIL, 2016, I RECEIVED A NOTICE FROM TOYOTA THAT MY VEHICLE WOULD BE RECALLED FOR AN AIRBAG REPLACEMENT. FURTHERMORE, I WAS NOT TO ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT UNTIL THE REPLACEMENT WAS MADE. THIS IS A HARDSHIP. TOYOTA AND MY DEALER, GATORLAND TOYOTA IN GAINESVILLE, FL, AGREED TO LOAN ME A RENTAL CAR FREE OF CHARGE IF NEEDED DUE TO HARDSHIP. I HAVE USED A RENTAL CAR FROM GATORLAND TWICE NOW, BUT THIS IS INCONVENIENT. FURTHERMORE, MY VEHICLE IS NOT WORTH ITS FULL VALUE FOR RESALE WITHOUT THE AIRBAG REPLACEMENT. REPLACEMENT IS NOW SCHEDULED FOR MAY 2017, ACCORDING TO GATORLAND, BUT THIS DATE HAS BEEN MOVED BACK SEVERAL TIMES ALREADY.