2019 THOR PALAZZO
3 recalls — 1 complaints — 1 TSBs
19V504000 Jun 30, 2019
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Consequence
Unexpected movement of the slide-out room can increase the risk of a injury.
Remedy
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
19V200000 Mar 14, 2019
STEERING
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence
Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.
Remedy
TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0... Read more
18V763000 Oct 30, 2018
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker ... Read more
Consequence
Nonfunctioning lights can increase the risk of a crash.
Remedy
The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may con... Read more
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| EXTERIOR LIGHTING | 1 |
EXTERIOR LIGHTING
Apr 30, 2019
Incident date: Mar 21, 2019
I HAVE NO REAR TAIL LIGHTS AND THE LEFT REAR TURN SIGNAL DOES NOT WORK. WHEN I ENTER MY VIN TO CHECK FOR RECALLS, IT SAYS INVALID PARAMETER. I TOOK IT TO FREIGHT LINER OF KC ON APRIL 18TH, 2019, THEY KEPT IT FOR 8 DAYS, SAID IT WAS NOT THEIR PROBLEM, IT WAS THOR'S PROBLEM, AND REQUIRED THAT I PAY ... Read more
Technical Service Bulletins — 2019 THOR PALAZZO
1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 1 |
LTR 120519
Dec 5, 2019
350000 EQUIPMENT
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
THOR PALAZZO — All Years Overview
Complete safety history for the THOR PALAZZO across all model years (2015–2019).
18
Total Recalls
16
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths