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2015 THOR PALAZZO

4 recalls — 6 complaints — 2 TSBs

17V758000 Nov 22, 2017
EQUIPMENT
Defect Description
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and cl... Read more
110,400 vehicles affected
Manufacturer: Thor Motor Coach
17V555000 Sep 7, 2017
VISIBILITY:WINDSHIELD WIPER/WASHER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Consequence
If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is... Read more
1,105 vehicles affected
Manufacturer: Thor Motor Coach
17V096000 Feb 14, 2017
VISIBILITY:WINDSHIELD WIPER/WASHER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Consequence
If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.
2,483 vehicles affected
Manufacturer: Thor Motor Coach
15V004000 Jan 8, 2015
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain model year 2015 Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes manufactured April 24, 2014, to December 11, 2014, and equipped with certain Latitude awnings manufactured by Carefree of Colorado... Read more
Consequence
The screws could fail, causing the supporting bracket to fail, and the awning to fall and potentially strike and injure a person beneath it.
Remedy
TMC will notify owners, and dealers will remove and replace the defective screws, free of charge. The recall began January 23, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000097.
154 vehicles affected
Manufacturer: Thor Motor Coach

Complaint Statistics

6 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
ENGINE1
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER1
EQUIPMENT1
ELECTRICAL SYSTEM1
VISIBILITY:GLASS, SIDE/REAR1
VISIBILITY:GLASS, SIDE/REAR Oct 5, 2021
Incident date: Sep 23, 2021
The contact owns a 2015 Thor Palazzo. The contact stated while driving 60 MPH, the rear driver’s side window detached from the motorhome and hit the road. The contact stated that he continued driving to his destination. The motorhome was not diagnosed or repaired. A dealer was not contacted. The m... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY Apr 5, 2018
Incident date: Feb 1, 2017
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT ... Read more
ENGINE Apr 5, 2018
Incident date: Feb 1, 2017
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT ... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER Apr 5, 2018
Incident date: Feb 1, 2017
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT ... Read more
EQUIPMENT Apr 5, 2018
Incident date: Feb 1, 2017
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT ... Read more
ELECTRICAL SYSTEM Apr 5, 2018
Incident date: Feb 1, 2017
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT ... Read more

Technical Service Bulletins — 2015 THOR PALAZZO

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
350000 EQUIPMENT1
LTR 120519 Dec 5, 2019
350000 EQUIPMENT
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
LTR 110317 Nov 3, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

THOR PALAZZO — All Years Overview

Complete safety history for the THOR PALAZZO across all model years (2015–2019).

18 Total Recalls
16 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

THOR PALAZZO — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 3 1 View
2018 3 0 View
2017 4 3 View
2016 4 6 View
2015 (current) 4 6

Other THOR Models

Model Recalls Complaints
ARIA 23 0 View
DUTCHMEN 20 9 View
TRAVEL TRAILER 18 1 View
FOUR WINDS 18 1 View
CITATION 16 4 View
CHATEAU 16 8 View
CORSAIR 11 0 View
PRISM 8 0 View