2015 THOR PALAZZO

4 recalls — 6 complaints

17V758000 Nov 22, 2017
EQUIPMENT
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
110,400 vehicles affected
17V555000 Sep 7, 2017
VISIBILITY:WINDSHIELD WIPER/WASHER
Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
1,105 vehicles affected
17V096000 Feb 14, 2017
VISIBILITY:WINDSHIELD WIPER/WASHER
Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Remedy: TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.
2,483 vehicles affected
15V004000 Jan 8, 2015
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Thor Motor Coach (TMC) is recalling certain model year 2015 Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes manufactured April 24, 2014, to December 11, 2014, and equipped with certain Latitude awnings manufactured by Carefree of Colorado. The affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification.
Remedy: TMC will notify owners, and dealers will remove and replace the defective screws, free of charge. The recall began January 23, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000097.
154 vehicles affected
VISIBILITY:GLASS, SIDE/REAR Oct 5, 2021
The contact owns a 2015 Thor Palazzo. The contact stated while driving 60 MPH, the rear driver’s side window detached from the motorhome and hit the road. The contact stated that he continued driving to his destination. The motorhome was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY Apr 5, 2018
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT PLUGS ON THE DASH WERE NOT WORKING. THE 7 WAY PLUG IN THE BACK OF THE CAMPER DROPPED OFF AND WAS REPAIRED. THE LIGHT INDICATORS FOR THE LEVELING JACK APPEARED TO BE MALFUNCTIONING WHEN SETTING UP THE COACH. THERE WAS WATER FOUND IN THE BATTERY COMPARTMENT. ONE OF THE TOPPERS HAD TO BE REPLACED AND THE AWNING HAD TO BE ADJUSTED. MULTIPLE INDICATOR LIGHTS APPEAR ON THE DASH, INCLUDING THE CHECK ENGINE LIGHT, LOW COOLANT LIGHT AND OTHERS. *JS
ENGINE Apr 5, 2018
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT PLUGS ON THE DASH WERE NOT WORKING. THE 7 WAY PLUG IN THE BACK OF THE CAMPER DROPPED OFF AND WAS REPAIRED. THE LIGHT INDICATORS FOR THE LEVELING JACK APPEARED TO BE MALFUNCTIONING WHEN SETTING UP THE COACH. THERE WAS WATER FOUND IN THE BATTERY COMPARTMENT. ONE OF THE TOPPERS HAD TO BE REPLACED AND THE AWNING HAD TO BE ADJUSTED. MULTIPLE INDICATOR LIGHTS APPEAR ON THE DASH, INCLUDING THE CHECK ENGINE LIGHT, LOW COOLANT LIGHT AND OTHERS. *JS
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER Apr 5, 2018
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT PLUGS ON THE DASH WERE NOT WORKING. THE 7 WAY PLUG IN THE BACK OF THE CAMPER DROPPED OFF AND WAS REPAIRED. THE LIGHT INDICATORS FOR THE LEVELING JACK APPEARED TO BE MALFUNCTIONING WHEN SETTING UP THE COACH. THERE WAS WATER FOUND IN THE BATTERY COMPARTMENT. ONE OF THE TOPPERS HAD TO BE REPLACED AND THE AWNING HAD TO BE ADJUSTED. MULTIPLE INDICATOR LIGHTS APPEAR ON THE DASH, INCLUDING THE CHECK ENGINE LIGHT, LOW COOLANT LIGHT AND OTHERS. *JS
EQUIPMENT Apr 5, 2018
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT PLUGS ON THE DASH WERE NOT WORKING. THE 7 WAY PLUG IN THE BACK OF THE CAMPER DROPPED OFF AND WAS REPAIRED. THE LIGHT INDICATORS FOR THE LEVELING JACK APPEARED TO BE MALFUNCTIONING WHEN SETTING UP THE COACH. THERE WAS WATER FOUND IN THE BATTERY COMPARTMENT. ONE OF THE TOPPERS HAD TO BE REPLACED AND THE AWNING HAD TO BE ADJUSTED. MULTIPLE INDICATOR LIGHTS APPEAR ON THE DASH, INCLUDING THE CHECK ENGINE LIGHT, LOW COOLANT LIGHT AND OTHERS. *JS
ELECTRICAL SYSTEM Apr 5, 2018
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT PLUGS ON THE DASH WERE NOT WORKING. THE 7 WAY PLUG IN THE BACK OF THE CAMPER DROPPED OFF AND WAS REPAIRED. THE LIGHT INDICATORS FOR THE LEVELING JACK APPEARED TO BE MALFUNCTIONING WHEN SETTING UP THE COACH. THERE WAS WATER FOUND IN THE BATTERY COMPARTMENT. ONE OF THE TOPPERS HAD TO BE REPLACED AND THE AWNING HAD TO BE ADJUSTED. MULTIPLE INDICATOR LIGHTS APPEAR ON THE DASH, INCLUDING THE CHECK ENGINE LIGHT, LOW COOLANT LIGHT AND OTHERS. *JS