2016 THOR PALAZZO
4 recalls — 6 complaints — 2 TSBs
17V758000 Nov 22, 2017
EQUIPMENT
Defect Description
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and cl... Read more
17V555000 Sep 7, 2017
VISIBILITY:WINDSHIELD WIPER/WASHER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Consequence
If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is... Read more
17V096000 Feb 14, 2017
VISIBILITY:WINDSHIELD WIPER/WASHER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Consequence
If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.
16V468000 Jun 27, 2016
SUSPENSION:FRONT
Defect Description
Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
Consequence
If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.
Remedy
TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Dai... Read more
Complaint Statistics
6 total complaints
2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 2 |
| STRUCTURE:BODY | 2 |
| VISIBILITY:GLASS, SIDE/REAR | 1 |
| EQUIPMENT | 1 |
STRUCTURE:BODY
Sep 28, 2021
Incident date: Jul 20, 2021
A bracket holding the front fiberglass cap or facia to the frame came loose and fell off on the interstate I-94 in Wisconsin, making a big clunk under our motorcoach causing several cars to swerve avoiding the metal bracket laying in the road. We had to pull over on the busy interstate to assess any... Read more
UNKNOWN OR OTHER
Sep 24, 2020
Incident date: Sep 6, 2020
THE VEHICLE WAS STATIONARY WHEN I FOUND THE DOUBLE PANE WINDOW COMING APART. IF I HAD BEEN DRIVING DOWN THE ROAD OR HIGHWAY THE GLASS WOULD HAVE CAME OFF INTO ON COMING TRAFFIC OR HIT A CAR BEHIND ME. THE WINDOWS ARE MADE BY HERH WINDOWS. I BELIEVE ANOTHER COMPANY HAS BOUGHT THEM OUT NOW.*DT*JB
VISIBILITY:GLASS, SIDE/REAR
Feb 26, 2020
Incident date: Oct 1, 2018
WE ARE VERY CONCERNED THE WINDOWS ON OUR 2016 PALAZZO WITH ONLY 12000 MILES ON IT HAS WINDOWS THAT ARE SEPARATING. THEY STARTED SEPARATING AT 8000. WE HAVE 5 WINDOWS THAT ARE SEPARATING AND ALL OF THE SUDDEN ARE HANGING OFF THE MOTOR HOME. IT WOULD BE DEVASTATING IF THEY FELL OFF AND HIT ANOTHER MOT... Read more
EQUIPMENT
Feb 26, 2020
Incident date: Oct 1, 2018
WE ARE VERY CONCERNED THE WINDOWS ON OUR 2016 PALAZZO WITH ONLY 12000 MILES ON IT HAS WINDOWS THAT ARE SEPARATING. THEY STARTED SEPARATING AT 8000. WE HAVE 5 WINDOWS THAT ARE SEPARATING AND ALL OF THE SUDDEN ARE HANGING OFF THE MOTOR HOME. IT WOULD BE DEVASTATING IF THEY FELL OFF AND HIT ANOTHER MOT... Read more
STRUCTURE:BODY
Nov 5, 2018
Incident date: Apr 7, 2018
THE WOOD FLOORS IN THE CARGO BAYS OF MY CLASS 'A' MOTORHOME WERE NOT SEALED DURING MANUFACTURING, WHICH ALLOWED WATER TO ENTER THE BAYS AND ROTTING THE WOOD FLOORS. THIS RESULTED IN A HAZARDOUS CONDITION WHILE THE VEHICLE IS IN MOTION WHERE ITEMS, IN THE BAYS, COULD FALL UNDER THE TIRES OR JEOPARDIZ... Read more
UNKNOWN OR OTHER
Jun 13, 2016
Incident date: Apr 5, 2016
ON APRIL 5, 2016, AS WE WERE DRIVING IN SOUTH CAROLINA, ON A DIVIDED HIGHWAY AT ABOUT 65 MPH, WHEN WITH NO WARNING, WITH NO WARNING, THE OVERHEAD CABINET DIRECTLY OVER OUR HEADS CAME CRASHING DOWN ON US. IT HIT ME ON THE HEAD AND SHOULDER, AND HIT MY HUSBAND, JEFF, ON HIS ARM AND HAND. JEFF MANAG... Read more
2 injured
Technical Service Bulletins — 2016 THOR PALAZZO
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 350000 EQUIPMENT | 1 |
LTR 120519
Dec 5, 2019
350000 EQUIPMENT
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
LTR 110317
Nov 3, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
THOR PALAZZO — All Years Overview
Complete safety history for the THOR PALAZZO across all model years (2015–2019).
18
Total Recalls
16
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths