SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.
Consequence
THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
Remedy
DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.
801 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
FUEL SYSTEM, GASOLINE
Defect Description
ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Consequence
FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy
DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
172,093 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
VEHICLE SPEED CONTROL:CABLES
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE IN
... NER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.Read moreConsequence
IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.
Remedy
DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
196,876 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
VISIBILITY:WINDSHIELD
Defect Description
CERTAIN PASSENGER (111 MY 2002 ESTEEM, 777 MY 2002 AERIO, 2,368 MY 2003 AERIO) AND SPORT UTILITY (324 MY 2002 GRAND VITARA, 274 MY 2003 GRAND VITARA, 684 MY 2002 GRAND VITARA XL-7, AND 781 MY 2003 GRAND VITARA XL-7) VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDA
... RD NO. 212, 'WINDSHIELD MOUNTING." THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY DUE TO INSUFFICIENT ADHESION BETWEEN THE PAINT APPLIED DURING THE SECOND-STAGE PAINTING PROCESS AND THE PAINT APPLIED DURING FINAL-STAGE PAINTING.Read moreConsequence
IF THE WINDSHIELD IS NOT PROPERLY SECURED, IT MAY SEPARATE FROM THE VEHICLE DURING A CRASH WHICH COULD RESULT IN THE EJECTION OF UNBELTED OCCUPANTS, INCREASING THE RISK OF SEVERE INJURY OR DEATH.
Remedy
DEALERS WILL INSPECT THESE VEHICLES. VEHICLES THAT ARE FOUND TO HAVE INSUFFICIENT PAINT ADHESION WILL EITHER HAVE THE PROBLEM REMEDIED BY REPAINTING, OR WILL BE REPLACED, OR REPURCHASED AND DESTROYED. OWNER NOTIFICATION BEGAN ON JULY 8, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
5,319 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
Complaint Statistics
63 total complaints
9 crashes 3 fires 6 injuries
Top Reported Components
| Component | Complaints |
|---|
| VEHICLE SPEED CONTROL:CABLES | 8 |
| SERVICE BRAKES, HYDRAULIC | 4 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 4 |
| FUEL SYSTEM, GASOLINE | 3 |
| TIRES | 3 |
| VEHICLE SPEED CONTROL | 2 |
| SUSPENSION:FRONT | 2 |
| SEAT BELTS | 2 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 2 |
| AIR BAGS | 1 |
Incident date: Dec 4, 2019
TL* THE CONTACT OWNED A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE MAKING A RIGHT TURN ONTO A BRIDGE DURING INCLEMENT WEATHER CONDITIONS FROM A STOP SIGN, CONTROL OF THE VEHICLE WAS LOST CAUSING A CRASH INTO A CEMENT WALL. THE CONTACT COULD NOT GAIN CONTROL OF THE STEERING WHEEL AND HER BODY
... LUNGED FORWARD ONTO THE STEERING WHEEL AS THE SEAT BELT DID NOT RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED (NUMBER 19005490). THE CONTACT WAS TAKEN BY AN AMBULANCE TO THE EMERGENCY ROOM FOR HER MULTIPLE INJURIES. THE CONTACT SUSTAINED A BROKEN STERNUM AND MULTIPLE TEETH, INJURED HER CHEST WALL, BOTH LEFT AND RIGHT KNEES AND NECK. THE CONTACT STATED SHE HAD SUFFERED FROM PNEUMONIA AND WAS SEEKING TREATMENT BY A NEUROLOGIST AND SEEK MEDICAL ATTENTION FOR HER LEFT KNEE. THE VEHICLE WAS NOT DRIVABLE AND WAS TOTALED. THE VEHICLE WAS TOWED TO UNKNOWN LOT. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 82,000.Read more
Crash
1 injured
Incident date: Dec 4, 2019
TL* THE CONTACT OWNED A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE MAKING A RIGHT TURN ONTO A BRIDGE DURING INCLEMENT WEATHER CONDITIONS FROM A STOP SIGN, CONTROL OF THE VEHICLE WAS LOST CAUSING A CRASH INTO A CEMENT WALL. THE CONTACT COULD NOT GAIN CONTROL OF THE STEERING WHEEL AND HER BODY
... LUNGED FORWARD ONTO THE STEERING WHEEL AS THE SEAT BELT DID NOT RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED (NUMBER 19005490). THE CONTACT WAS TAKEN BY AN AMBULANCE TO THE EMERGENCY ROOM FOR HER MULTIPLE INJURIES. THE CONTACT SUSTAINED A BROKEN STERNUM AND MULTIPLE TEETH, INJURED HER CHEST WALL, BOTH LEFT AND RIGHT KNEES AND NECK. THE CONTACT STATED SHE HAD SUFFERED FROM PNEUMONIA AND WAS SEEKING TREATMENT BY A NEUROLOGIST AND SEEK MEDICAL ATTENTION FOR HER LEFT KNEE. THE VEHICLE WAS NOT DRIVABLE AND WAS TOTALED. THE VEHICLE WAS TOWED TO UNKNOWN LOT. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 82,000.Read more
Crash
1 injured
Incident date: Jun 21, 2009
TL* THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHEN AT A STOP WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE'S ENGINE WOULD BEGIN TO REV WITH THE RPM LEVELS VIGOROUSLY FLUCTUATING. SHE NOTICED THE PROBLEM ON THREE DIFFERENT OCCASIONS SINCE JUNE 2009. SHE TOOK THE VEHICLE TO
... THE DEALERSHIP AND THE DEALER STATED THAT THEY COULD NOT FIND A CAUSE FOR THE FAILURES. SHE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 59,330. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.Read more
Incident date: Nov 10, 2008
TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. UNTIL RECENTLY, THE CONTACT HAS NEVER USED THE TIGER PAW SPARE TIRE THAT CAME WITH THE VEHICLE. WHILE DRIVING 60 MPH ON A BUSY HIGHWAY, A TIRE BLEW OUT WITH A LOUD POP. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF OF THE ROAD TO SAFETY. THE FEND
... ER WAS DAMAGED DUE TO THE TIRE AND HOW IT DETACHED FROM THE VEHICLE. THE TIRE SIZE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES EXCEEDED 200,000. UPDATED 01/14/09. *JBRead more
Incident date: Feb 13, 2007
2002 SUZUKI VITARA WITH TRANSMISSION FAILURE. CONSUMER STATES THAT THE VEHICLE WILL GO INTO REVERSE WITH NO HELP FROM THE DRIVER AND OTHER TIMES IT WILL LOCK UP AND NOT GO INTO REVERSE. SHE ALSO STATES THAT IT HAS CAUSED DAMAGE TO PERSONAL PROPERTY. *KB THE CONSUMER STATED WHEN THE THIRD INCIDENT
... OCCURRED, THE VEHICLE LOCKED UP AND WOULD NOT GO INTO REVERSE. *JBRead more
Crash
Incident date: Jan 31, 2007
MY 2002 SUZUKI GRAND VITARA (LIMITED 4WD) WAS INVOLVED IN A SINGLE CAR ACCIDENT WHEN THE CRUISE CONTROL WAS ENGAGED ON THE HIGHWAY AT 55 MPH. IT WAS A HILLY STRETCH OF HIGHWAY NEAR PITTSVILLE, MO AND THERE WAS A LIGHT DUSTING OF SNOW JUST STARTING TO FALL. THE CRUISE CONTROL MADE THE CAR JUMP INTO A
... LOWER GEAR WHEN ASCENDING A HILL TO KEEP IT AT 55 MPH. THE RPM'S JUMPED FROM ABOUT 2,000 TO 5,000 WHEN THE CAR SHIFTED INTO 3RD GEAR - WHICH CAUSED THE TIRES TO LOSE TRACTION AND I WRECKED INTO 2 HIGHWAY SIGN POSTS AND SKIDDED SIDEWAYS ABOUT 50 YARDS INTO THE CENTER MEDIAN. IT WAS A MIRACLE THAT I DIDN'T ROLL OVER SEVERAL TIMES. IT COST ME $5,000 IN COLLISION DAMAGE TO FIX THE CAR. THE CRUISE CONTROL DOES THIS ALL THE TIME STILL WHEN EVEN ON MODERATE HILLS TO KEEP UP WITH THE SET MPH. IT IS A DESIGN FLAW IN MY OPINION. I HAVE NEVER HAD A CAR THAT NEEDED TO JUMP UP TO OVER 5,000 RPM'S JUST TO GO 65 MPH AND STAY UP WITH THE SET CRUISE SPEED. THANKS. DWS *TRRead more
Crash
1 injured
Incident date: Jan 1, 2004
I AM WRITING ABOUT THE SEAT BELTS IN MY 2002 SUZUKI GRAND VITARA. THE PASSENGER SEAT BELT FREQUENTLY LOCKS UP AND DOESN'T ALLOW THE PERSON WEARING IT TO MOVE. I FIND IT VERY ANNOYING AND POTENTIALLY UNSAFE AS WHOEVER IS IN THAT SEAT USUALLY ENDS UP UNBUCKLING IT AND NOT PUTTING IT BACK ON. THIS ALSO
... HAPPENS IN THE REAR SEATS, ALTHOUGH IT ISN'T AS MUCH OF A PROBLEM AS I GENERALLY DON'T HAVE REAR PASSENGERS. I ALSO HAVE A PROBLEM WITH BOTH FRONT BELTS NOT RETRACTING FULLY WHEN WE EXIT THE VEHICLE, I CHECKED WITH THE DEALER, BUT REPLACING THE RETRACTOR WAS QUITE EXPENSIVE AND I FEEL THIS IS A DEFECT AS SEAT BELTS SHOULD LAST LONGER THEN A FEW YEARS. *NMRead more
Incident date: Jan 1, 2004
I AM WRITING ABOUT THE SEAT BELTS IN MY 2002 SUZUKI GRAND VITARA. THE PASSENGER SEAT BELT FREQUENTLY LOCKS UP AND DOESN'T ALLOW THE PERSON WEARING IT TO MOVE. I FIND IT VERY ANNOYING AND POTENTIALLY UNSAFE AS WHOEVER IS IN THAT SEAT USUALLY ENDS UP UNBUCKLING IT AND NOT PUTTING IT BACK ON. THIS ALSO
... HAPPENS IN THE REAR SEATS, ALTHOUGH IT ISN'T AS MUCH OF A PROBLEM AS I GENERALLY DON'T HAVE REAR PASSENGERS. I ALSO HAVE A PROBLEM WITH BOTH FRONT BELTS NOT RETRACTING FULLY WHEN WE EXIT THE VEHICLE, I CHECKED WITH THE DEALER, BUT REPLACING THE RETRACTOR WAS QUITE EXPENSIVE AND I FEEL THIS IS A DEFECT AS SEAT BELTS SHOULD LAST LONGER THEN A FEW YEARS. *NMRead more
Incident date: Nov 28, 2005
DT: THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE ASSEMBLY BROKE. THE SEAT BELT WILL NOT LOCK . HAS NOT TAKEN THE VEHICLE TO A DEALER. *AK UPDATED 12/07/05. *JB
Incident date: Oct 1, 2005
WHILE DRIVING CONSUMER 2002 GRAND VITARA AIR COMPRESSOR FAILED. *TS THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Incident date: Oct 18, 2005
DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BR
... AKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSURE. THE CONSUMER INSPECTED THE VEHICLE AGAIN AND DISCOVERED NOTHING AT THAT TIME. THE POPPING NOISE CONTINUED ALONG WITH HARD BRAKING, AND THE VEHICLE WAS PULLING TO THE RIGHT IN WHICH THEY STATED THAT THE REAR BRAKES FAILED ALONG WITH THE STRUTS. THE ENTIRE HARDWARE INCLUDING THE SHOES AND THE DRUMS WERE DESTROYED. THE MECHANIC COULD NOT DIAGNOSE WHY THIS PROBLEM OCCURRED. THE VEHICLE WAS CURRENTLY IN THE SHOP FOR REPAIRS. *AK (11/23/05) THE CONSUMER WAS INFORMED THAT THE CABLES HAD BROKEN LOOSE AND THE REAR BRAKES COULD SELF DESTRUCT. *SCRead more
Incident date: Oct 18, 2005
DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BR
... AKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSURE. THE CONSUMER INSPECTED THE VEHICLE AGAIN AND DISCOVERED NOTHING AT THAT TIME. THE POPPING NOISE CONTINUED ALONG WITH HARD BRAKING, AND THE VEHICLE WAS PULLING TO THE RIGHT IN WHICH THEY STATED THAT THE REAR BRAKES FAILED ALONG WITH THE STRUTS. THE ENTIRE HARDWARE INCLUDING THE SHOES AND THE DRUMS WERE DESTROYED. THE MECHANIC COULD NOT DIAGNOSE WHY THIS PROBLEM OCCURRED. THE VEHICLE WAS CURRENTLY IN THE SHOP FOR REPAIRS. *AK (11/23/05) THE CONSUMER WAS INFORMED THAT THE CABLES HAD BROKEN LOOSE AND THE REAR BRAKES COULD SELF DESTRUCT. *SCRead more
Incident date: Jun 13, 2005
AT SPEED OF 55 MPH ON A HIGHWAY, I WAS CUT OFF BY ANOTHER VEHICLE. I HAD TO APPLY MY BRAKES QUICKLY, AND MUCH TO MY SHOCK, THE CAR WENT SIDEWAYS AND SLAMMED INTO A STEEL DIVIDER. THIS CAUSED BODY DAMAGE TO MY VEHICLE TO THE ENTIRE PASSENGER SIDE - FROM FRONT TO BACK AND EVERYTHING IN BETWEEN. I HAV
... E NOT HAD ANY REPAIRS DONE AS OF YET. *JBRead more
Crash
Incident date: Mar 26, 2005
FUEL DOOR FELL OFF AGAIN!!!!
Incident date: Mar 9, 2005
GASOLINE FUEL DOOR FELL OFF FOR NO REASON, AS FAR I CAN TELL, ALL THE HARDWARE THAT WOULD SECURE FUEL DOOR IS STILL THERE. I HAVE SEEN OTHER SUZUKI'S WITH THE SAME THING. *JB
Incident date: Jan 3, 2005
SUZUKI TAKEN TO DEALER 3 TIMES FOR IGNITION LOCKED AND 2 TIMES FOR THE 4WD PROBLEM. *BF WHEN THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER FOR THE SECOND TIME REGARDING THE 4-WHEEL IT WAS DETERMINED THAT THE FAILURE WAS INTERNAL LOCATED IN THE FRONT DIFFERENTIAL ASSEMBLY. *JB
Incident date: Jan 3, 2005
SUZUKI TAKEN TO DEALER 3 TIMES FOR IGNITION LOCKED AND 2 TIMES FOR THE 4WD PROBLEM. *BF WHEN THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER FOR THE SECOND TIME REGARDING THE 4-WHEEL IT WAS DETERMINED THAT THE FAILURE WAS INTERNAL LOCATED IN THE FRONT DIFFERENTIAL ASSEMBLY. *JB
Incident date: Dec 21, 2004
THE PEDALS ARE TO CLOSE, CAUSING THE CONSUMER TO SIMULTANEOUSLY DEPRESS THE BRAKE/ACCELERATOR PEDAL. THE DEALERSHIP WILL BE NOTIFIED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Incident date: Jan 4, 2005
CONSUMER APPLIED THE ACCELERATOR PEDAL AND VEHICLE FAILED TO MOVE. AFTERWARDS THE VEHICLE ACCELERATED HESITANTLY ON ITS OWN. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER INFORMED THE MECHANIC THAT THIS PRO
... BLEM HAPPENED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AKRead more
Incident date: Oct 17, 2003
RESPONSE TO A LETTER THE CONSUMER RECEIVED IN REGARDS TO SELLING HER 2002 SUZUKI GRAND VITARA. *PH THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE VEHICLE WOULD PULL WHILE BRAKING, A SPEAKER WAS BLOWN, NONE OF THE DIRECTIONAL SIGNALS WORKED AND THE CHECK ENGINE LIGHT WAS ON. WHEN THE CONSUMER PIC
... KED THE VEHICLE UP FROM THE DEALER NONE OF THE PROBLEMS HAD BEEN REPAIRED. *NMRead more
Incident date: Oct 17, 2003
RESPONSE TO A LETTER THE CONSUMER RECEIVED IN REGARDS TO SELLING HER 2002 SUZUKI GRAND VITARA. *PH THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE VEHICLE WOULD PULL WHILE BRAKING, A SPEAKER WAS BLOWN, NONE OF THE DIRECTIONAL SIGNALS WORKED AND THE CHECK ENGINE LIGHT WAS ON. WHEN THE CONSUMER PIC
... KED THE VEHICLE UP FROM THE DEALER NONE OF THE PROBLEMS HAD BEEN REPAIRED. *NMRead more
Incident date: Oct 17, 2003
RESPONSE TO A LETTER THE CONSUMER RECEIVED IN REGARDS TO SELLING HER 2002 SUZUKI GRAND VITARA. *PH THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE VEHICLE WOULD PULL WHILE BRAKING, A SPEAKER WAS BLOWN, NONE OF THE DIRECTIONAL SIGNALS WORKED AND THE CHECK ENGINE LIGHT WAS ON. WHEN THE CONSUMER PIC
... KED THE VEHICLE UP FROM THE DEALER NONE OF THE PROBLEMS HAD BEEN REPAIRED. *NMRead more
Incident date: Oct 17, 2003
RESPONSE TO A LETTER THE CONSUMER RECEIVED IN REGARDS TO SELLING HER 2002 SUZUKI GRAND VITARA. *PH THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE VEHICLE WOULD PULL WHILE BRAKING, A SPEAKER WAS BLOWN, NONE OF THE DIRECTIONAL SIGNALS WORKED AND THE CHECK ENGINE LIGHT WAS ON. WHEN THE CONSUMER PIC
... KED THE VEHICLE UP FROM THE DEALER NONE OF THE PROBLEMS HAD BEEN REPAIRED. *NMRead more
Incident date: Nov 19, 2004
THERE WAS A VIBRATION COMING FROM THE BRAKES. THE ROTORS HAD COMPLETELY WARPED. *JB
Incident date: Oct 14, 2004
CONSUMER RECEIVED A RECALL NOTICE(04V427000) FOR THE FUEL PRESSURE REGULATOR. NO PARTS WERE AVAILABLE. *JB
Incident date: Oct 12, 2004
CONSUMER STATED SHE RECEIVED A RECALL NOTICE (CAMPAIGN #0442700), BUT WHEN SHE TOOK HER VEHICLE TO THE DEALER FOR THE REPAIR SHE WAS TOLD THAT THEY ARE BACK LOGGED. THEY ALSO TOLD HER THAT THEY DO NOT KNOW WHEN THEY WILL RECEIVE THE PARTS TO DO THE RECALL. THE DEALER ALSO TOLD HER THAT THEY HAVE C
... ALLED THE MANUFACTURER AND WAS TOLD THAT THEY DO NOT KNOW WHEN THEY WILL SENT THE PART. THE DEALERSHIP NAME IS BELL ROAD SUZUKI 999 W BELL RD PHOENIX, AZ 85023 602 993 3322. PLEASE HELP. *JBRead more
Incident date: Aug 27, 2004
WHILE DRIVING 65 MPH AND PUSHING IN THE CIGARETTE LIGHTER LIGHTER POPPED OUT AND LANDED INTO SOME TISSUE, WHICH CAUGHT ON FIRE. CONSUMER WAS ABLE TO PULL THE VEHICLE OVER AND EXTINGUISH THE FIRE. DEALER WAS NOTIFIED. *AK
Fire
Incident date: Sep 3, 2004
THE VEHICLE INTERMITTENTLY BEGAN TO RAPIDLY ACCELERATE WHEN ENGAGED FROM NEUTRAL TO DRIVE. THE DEALERSHIP INSPECTED THE VEHICLE FOUR TIMES AND REPLACED THE CABLE ACCELERATOR. *AK THE FIRST OCCASION OCCURRED AS THE CONSUMER PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE WENT FLYING INTO THE NEX
... T PARKING SPACE. THE CONSUMER PRESSED THE BRAKE TO THE FLOOR, BUT THE VEHICLE CONTINUED ON. THE VEHICLE WAS PLACED INTO NEUTRAL, BUT NOTHING CHANGED, THE ENGINE CONTINUED RACING. THE CONSUMER WAITED A FEW MINUTES AND THE VEHICLE WAS STARTED AGAIN AND WAS BACK TO NORMAL. ON THE SECOND OCCASION, THE VEHICLE WAS STARTED AND PLACED INTO DRIVE AND EXACT SAME THING OCCURRED, BUT ONLY THIS TIME, THE VEHICLE WAS SHUT OFF AND STARTED BACK AGAIN IN FULL THROTTLE. ON THE THIRD OCCASION, WHEN THE SHIFTER WAS PLACED INTO DRIVE, THE ENGINE BEGAN TO RACE. THE BRAKE WAS APPLIED AND THE SHIFTER WAS PLACED IN NEUTRAL BUT THE VEHICLE CONTINUED TO RACE. *SC *JBRead more
Incident date: May 9, 2004
2002 SUZUKI GRAND VITARA. DRIVERS HEATED SEAT WIRING FIRE.*JB
Fire
Incident date: Jun 1, 2004
REPLACEMENT PARTS WERE NOT AVAILABLE TO PERFROM RECALL REPAIRS.*MR *JB *NM
Incident date: Jun 28, 2004
WHILE DRIVING AT ANY SPEED AND HITTING A BUMP IN THE ROAD LOST STEERING WHEEL CONTROL. ALSO, FRONT TIRES WERE NOT ALIGNED, AND THE INNER PART OF THE TIRES WORE OUT PREMATURELY.*AK
Incident date: Jun 28, 2004
WHILE DRIVING AT ANY SPEED AND HITTING A BUMP IN THE ROAD LOST STEERING WHEEL CONTROL. ALSO, FRONT TIRES WERE NOT ALIGNED, AND THE INNER PART OF THE TIRES WORE OUT PREMATURELY.*AK
Incident date: May 11, 2004
CONSUMER RECEIVED ON JANUARY 2004 NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STI
... LL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL.*AKRead more
Incident date: Mar 29, 2004
ON FEB 8, 2004 CONSUMER RECEIVED A NHTSA RECALL 03V512000 REGARDING THE ACCELERATOR CABLE CASIN CAP. THE DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Incident date: Mar 24, 2004
CONSUMER RECEIVED NHTSA RECALL LETTER 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL WHICH COULD CRACK DUE TO EXTENDED EXPOSURE FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID
... NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. *JBRead more
Incident date: Aug 9, 2003
BRAKES SQUEALED EXCESSIVELY AND COST A MINT TO HAVE REPLACED. (HAD TO HAVE TWO SETS BOUGHT TO GET THIS TO STOP AND ROTORS MACHINED WITHIN 1 YR OF PURCHASE) RIGHT SEAT BELT LOCKS EXCESSIVELY AND ONLY WAY TO UNLOCK IS TO UNDO THE CONNECTION. *NM
Incident date: Aug 9, 2003
BRAKES SQUEALED EXCESSIVELY AND COST A MINT TO HAVE REPLACED. (HAD TO HAVE TWO SETS BOUGHT TO GET THIS TO STOP AND ROTORS MACHINED WITHIN 1 YR OF PURCHASE) RIGHT SEAT BELT LOCKS EXCESSIVELY AND ONLY WAY TO UNLOCK IS TO UNDO THE CONNECTION. *NM
Incident date: Jan 1, 2002
WHEN STARTING THE CAR IT SHAKES FOR TWO TO THREE MINUTES AND THEN FINALLY RUNS NORMAL. BEFORE THIS IT WON'T START. THE DEALER REPLACED THE STARTER BUT I STILL HAVE THIS PROBLEM. THE DEALER SAYS THEY CAN'T DO ANYTHING ABOUT IT UNLESS THEY CAN DUPLICATE THE PROBLEM. SO NOW I HAVE TO WORRY ABOUT TH
... E CAR BREAKING DOWN. *NMRead more
Incident date: Mar 15, 2004
ON FEBRUARY 10, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP . DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. THERE WAS NO PLACE IN PUERTO RICO THAT HAD THE PARTS AVAILABLE. *AK
Incident date: Mar 11, 2004
THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE CABLE CASING CAP. THE DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL REPAIR. *AK *SC *JB
Incident date: Mar 1, 2004
CONSUMER RECEIVED NHTSA RECALL LETTER 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT
... HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. *AKRead more
Incident date: Feb 24, 2004
CONSUMER RECEIVED NHTSA RECALL 03V512000 IN JANUARY 2004 CONCERNING ACCELERATOR CABLE CASING CAP CRACKING DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERA
... TOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED. DEALERSHIP STILL DOES NOT HAVE THE PARTS TO CONDUCT RECALL REPAIRS. *AKRead more
WHEN TRYING TO START THE VEHICLE FUEL FLOODED THE ENGINE, CAUSING VEHICLE NOT TO START. VEHICLE WAS TAKEN TO THE DEALER, WHO CHANGED THE SPARK PLUGS TO REMEDY THE PROBLEM. *AK
CONSUMER COMPLAINED ABOUT AN ACCELERATOR CABLE PROBLEM. *AK
Incident date: Dec 25, 2003
THE DEALERSHIP INFORMED THE CONSUMER TO CALL BACK IN 5 DAYS TO MAKE AN APPOINTMENT TO HAVE THE ACCELERATOR CABLE CASING CAP RECALL 03V512000 PERFORMED, ALTHOUGH THE VEHICLE EXPERIENCED A FAILURE, WHICH CAUSED THE CONSUMER TO HIT A POLE. *JB
Crash
THE VEHICLE EXPERIENCED A PROBLEM WITH THE ACCELERATOR CABLE. THE VEHICLE WENT OUT OF CONTROL AND ROLLED OVER WHICH RESULTED IN A CRASH. THE VEHICLE WAS TOTALED. PROVIDE FURTHER DETAILS................................................. *JB
Crash
3 injured
Incident date: Jan 13, 2004
WHILE DRIVING AT 35 MPH ON BUSY STREETVEHICLE EXPERIENCED SUDDEN ACCELERATION. CONSUMER STATED HER FOUR YEAR OLD SON WAS IN THE VEHICLE, AND COULD HAVE BEEN KILLED. *AK
Incident date: Dec 3, 2003
WHILE DRIVING AT 70 MPH BRAKE FOUNDATION ASSEMBLY AND THE WHEEL FELL OFF. AS RESUL, VEHICLE ROLLED OVER. CONSUMER HAD PICTURES AND POLICE REPORT. *AK.
Crash
Incident date: Dec 3, 2003
WHILE DRIVING AT 70 MPH BRAKE FOUNDATION ASSEMBLY AND THE WHEEL FELL OFF. AS RESUL, VEHICLE ROLLED OVER. CONSUMER HAD PICTURES AND POLICE REPORT. *AK.
Crash
Incident date: Feb 4, 2003
THE GEAR SHIFTER FAILED TO FUNCTION AND SUDDENLY GOT STUCK IN THE GEAR THAT IT WAS IN. DEALERSHIP REPLACED THE PART, BUT THE PROBLEM RECURRED.*AK CONSUMER NOTED THIS FAILURE OCCURRED IN THREE VEHICLES, ALL OF WHICH WERE THE SAME MAKE, MODEL AND YEAR. THE DEALERSHIP DIDN'T TAKE RESPONSIBILIT
... Y FOR THE FIRST FAILURE EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY. SINCE THE CONSUMER NEEDED THE VEHICLE, HE PAID FOR THE REPAIRS RANGING FROM $296. TO $380. THE FAILURE OCCURRED TWICE ON ONE VEHICLE. THE VEHICLES CAN'T MOVE AT ALL (SECOND VEHICLES VIN - [XXX]). *PH *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
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