SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.
Consequence
THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
Remedy
DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.
801 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
FUEL SYSTEM, GASOLINE
Defect Description
ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Consequence
FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy
DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
172,093 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
VEHICLE SPEED CONTROL:CABLES
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE IN
... NER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.Read more
Consequence
IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.
Remedy
DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
196,876 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Defect Description
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER TEMPERATURES BELOW -25 DEGREES, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. FUEL SYSTEM PRESSURE COULD INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Consequence
FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSTALL A REDESIGNED INTAKE MANIFOLD VACUUM UNION AND A NEW FUEL PRESSURE REGULATOR. OWNER NOTIFICATION BEGAN JUNE 4, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT
... SUZUKI AT 1-800-934-0934.Read more
59,888 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
EQUIPMENT:OTHER:LABELS
Defect Description
VEHICLE DESCRIPTION: SOME SPORT UTILITY VEHICLES DO NOT COMPLY WITH THE CERTAIN REQUIREMENTS OF FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE PRESENTATION OF SOME OF THE INFORMATION ON THE TIRE INFORMATION LABEL DEVIATES FROM THE FORMAT SET FORTH IN THE
... STANDARD AND THE LABEL MAY NOT BE "PERMANENTLY AFFIXED" AS REQUIRED BY THE STANDARD.Read more
Consequence
THE LABEL MAY NOT BE FULLY UNDERSTOOD BY SOME CUSTOMERS.
Remedy
DEALERS WILL INSTALL NEW LABELS AS WELL AS AN UPDATE TO THE OWNER'S MANUAL. OWNER NOTIFICATION BEGAN MARCH 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUZUKI AT 1-800-934
... -0934.Read more
14,911 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
WHEELS
Defect Description
EQUIPMENT DESCRIPTION: STEEL REPLACEMENT WHEELS, PART NO. 4310-665D21-27S, USED FOR SPARE PARTS ON 1999-2001 SUZUKI GRAND VITARA AND 2001 SUZUKI GRAND VITARA XL-7 MULTIPURPOSE PASSENGER VEHICLES. THE AFFECTED WHEELS WERE PRODUCED FROM JULY 30 THROUGH SEPTEMBER 20, 2000. THE THICKNESS OF THE STEEL
... WHEEL INBOARD OF THE AREA WHERE THE WHEEL RIM IS WELDED TO THE WHEEL DISK IS LESS THAN THE DESIGN SPECIFICATION.Read more
Consequence
THIS CONDITION CAN LEAD TO CRACKING OF THE WHEEL, GRADUAL LOSS OF AIR IN THE TIRE, AND POSSIBLE LOSS OF VEHICLE CONTROL.
Remedy
DEALERS WERE NOTIFIED TO REMOVE ANY OF THESE AFFECTED WHEELS FROM THE STOCK INVENTORY AND RETURN TO AMERICAN SUZUKI MOTOR COMPANY. SUZUKI WILL NOTIFY ANY END USERS WHICH PURCHASED THE REPLACEMENT WHEELS OF THE DEFECT AND TO RETURN THEIR WHEELS TO SUZUKI FOR A FREE REPLACEMENT.
98 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
Complaint Statistics
56 total complaints
18 crashes 5 injuries
Top Reported Components
| Component | Complaints |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 5 |
| AIR BAGS | 5 |
| ENGINE AND ENGINE COOLING:ENGINE | 3 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 2 |
| TIRES | 2 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 2 |
| STEERING | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| SUSPENSION:FRONT | 2 |
| SUSPENSION | 2 |
Incident date: Dec 28, 2016
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. WHILE DRIVING 3 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. TH
... E FAILURE MILEAGE WAS APPROXIMATELY 135,000. UPDATED 04/05/17*LJ *CNRead more
Crash
Incident date: Sep 26, 2015
MY CAR WAS CALLED BACK YEARS AGO BUT NEVER SERVICED . THEY SAID THEY'D CALL NEVER DID. NOW I'M EXPIERIENCING PROBLEMS VITH MY CAR. IT HAS BEEN AN EXCELLENT CAR AND WOULDN'T TRADE IT FOR ANYTHING. IT'S A 2001 GRAND VITARA STANDARD AND IT CRANKS BUT WON'T START. IT'S HAPPEND BEFORE. MY GAS PEDDLE G
... OES ALL THE WAY ON THE FLOOR. DOESN'T FEEL RIGHT. FEELS AS IF A LINE WAS BROKEN. THE CAR USE TO SHIFT TO THE SIDE WHEN HITTING THE BRAKES. CAN YOU HELP? WHAT IS IT? I HAVEN'T BEEN SBLE TO USE MY CAR FOR A WEEK.Read more
Incident date: Sep 26, 2015
MY CAR WAS CALLED BACK YEARS AGO BUT NEVER SERVICED . THEY SAID THEY'D CALL NEVER DID. NOW I'M EXPIERIENCING PROBLEMS VITH MY CAR. IT HAS BEEN AN EXCELLENT CAR AND WOULDN'T TRADE IT FOR ANYTHING. IT'S A 2001 GRAND VITARA STANDARD AND IT CRANKS BUT WON'T START. IT'S HAPPEND BEFORE. MY GAS PEDDLE G
... OES ALL THE WAY ON THE FLOOR. DOESN'T FEEL RIGHT. FEELS AS IF A LINE WAS BROKEN. THE CAR USE TO SHIFT TO THE SIDE WHEN HITTING THE BRAKES. CAN YOU HELP? WHAT IS IT? I HAVEN'T BEEN SBLE TO USE MY CAR FOR A WEEK.Read more
Incident date: Oct 3, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY UNTIL AFTER IMPACT. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND STERNUM WHILE THE PASSENGER SUSTAINED A FACIAL INJURY FROM STRIKING THE WI
... NDSHIELD. THE CONTACT AND THE PASSENGER WERE BOTH TRANSPORTED TO A HOSPITAL. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 85,000.Read more
Crash
2 injured
Incident date: Oct 3, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT WAS TRAVELING APPROXIMATELY 35 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY UNTIL MOMENTS AFTER IMPACT. THE PASSENGER WAS PROPELLED INTO THE WINDSHIELD AND SUSTAINED INJURIES TO THE KNEE, FINGERS AND FACE. THE CONTAC
... T SUSTAINED INJURIES TO THE STERNUM. A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED TO DETERMINE THE AIR BAG FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE. UPDATED 12/24/13*CNRead more
Crash
2 injured
Incident date: Jan 8, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE VEHICLE ALMOST TURNED OVER WHEN THE BRAKE WAS APPLIED. THE CONTACT ALSO STATED THAT THE VEHICLE PROCEEDED TO A
... CCELERATE WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS STEERED INTO THE BUSHES TO AVOID A CRASH AND WAS THEN SHUTDOWN WITH THE KEYS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,400. UPDATED 04/02/13*LJ THE CONSUMER STATED SHE WAS ARRESTED BECAUSE OF THIS EVENT. UPDATED 04/18/2013 *JSRead more
Crash
Incident date: Jan 8, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE VEHICLE ALMOST TURNED OVER WHEN THE BRAKE WAS APPLIED. THE CONTACT ALSO STATED THAT THE VEHICLE PROCEEDED TO A
... CCELERATE WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS STEERED INTO THE BUSHES TO AVOID A CRASH AND WAS THEN SHUTDOWN WITH THE KEYS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,400. UPDATED 04/02/13*LJ THE CONSUMER STATED SHE WAS ARRESTED BECAUSE OF THIS EVENT. UPDATED 04/18/2013 *JSRead more
Crash
Incident date: Jan 8, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE VEHICLE ALMOST TURNED OVER WHEN THE BRAKE WAS APPLIED. THE CONTACT ALSO STATED THAT THE VEHICLE PROCEEDED TO A
... CCELERATE WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS STEERED INTO THE BUSHES TO AVOID A CRASH AND WAS THEN SHUTDOWN WITH THE KEYS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,400. UPDATED 04/02/13*LJ THE CONSUMER STATED SHE WAS ARRESTED BECAUSE OF THIS EVENT. UPDATED 04/18/2013 *JSRead more
Crash
Incident date: Jan 8, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE VEHICLE ALMOST TURNED OVER WHEN THE BRAKE WAS APPLIED. THE CONTACT ALSO STATED THAT THE VEHICLE PROCEEDED TO A
... CCELERATE WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS STEERED INTO THE BUSHES TO AVOID A CRASH AND WAS THEN SHUTDOWN WITH THE KEYS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,400. UPDATED 04/02/13*LJ THE CONSUMER STATED SHE WAS ARRESTED BECAUSE OF THIS EVENT. UPDATED 04/18/2013 *JSRead more
Crash
Incident date: Jan 8, 2013
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE VEHICLE ALMOST TURNED OVER WHEN THE BRAKE WAS APPLIED. THE CONTACT ALSO STATED THAT THE VEHICLE PROCEEDED TO A
... CCELERATE WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS STEERED INTO THE BUSHES TO AVOID A CRASH AND WAS THEN SHUTDOWN WITH THE KEYS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,400. UPDATED 04/02/13*LJ THE CONSUMER STATED SHE WAS ARRESTED BECAUSE OF THIS EVENT. UPDATED 04/18/2013 *JSRead more
Crash
Incident date: Sep 16, 2006
DRIVING ON INTERSTATE 21 IN OHIO. I HEARD A FUNNY NOISE COMING FROM DRIVER SIDE BACK. DOING 60 MILES AN HOUR AND MY BACK DRIVER SIDE TIRE BLEW OUT. NO ACCIDENT. *NM
Incident date: Nov 3, 2005
I PURCHASED A 2001 SUZUKI GRAND VITARTA WITH 8000 MILES. AT 24,500 MILES THE ENGINE BEGAN TO HAVE NOISE. TOOK TO DEALER WHO STATED IT WAS TIMING CHIN TENSIONER. THEY REPLACED 2 TENSIONERS AT THE DEALERS EXPENSE. I HAVE PUT AN ADDITIONAL 5000 MILES ON THE CAR AND THE PROBLEM SEEMS TO BE BACK. I HAVE
... RESEARCHED THE TENSIONERS AND FOUND 100'S OF COMPLAINTS ON THE SAME PART. SUZUKI HAS NOT ISSUED A RECALL ON THIS ITEM AS OF YET, HOWEVER IF THE TIMING CHAIN SHOULD BREAK, ACCIDENTS CAN OCCUR. I HAVE ANOTHER APPOINTMENT WITH THE DEALER IN THE NEXT FEW DAYS AND AM NOT SURE IF THE PROBLEM WITH BE FIXED AND IS SO AT WHOSE EXPENSE. THE CLOSEST DEALERSHIP IS 65 MILES AWAY. THERE HAVE ALSO BEEN TSB ON THIS PART SO SUZUKI IS WELL AWARE OF THE PROBLEM. *NMRead more
Incident date: Jun 10, 2005
CONSUMER LETTER REGARDING CONCERNS WITH THE TIMING CHAIN TENSIONERS ON THE 1999-2002 GRAND VITARI XL7. *MR OTHER PROBLEMS: BROKEN KEYLESS ENTRY WHICH OCCURRED TWICE, THE VEHICLE RADIATOR (TWICE), WATER PUMP (TWICE), AND THE THERMOSTAT WAS REPLACED TWICE. TSB TS 07 03014R2 *SC
Incident date: Jun 10, 2005
CONSUMER LETTER REGARDING CONCERNS WITH THE TIMING CHAIN TENSIONERS ON THE 1999-2002 GRAND VITARI XL7. *MR OTHER PROBLEMS: BROKEN KEYLESS ENTRY WHICH OCCURRED TWICE, THE VEHICLE RADIATOR (TWICE), WATER PUMP (TWICE), AND THE THERMOSTAT WAS REPLACED TWICE. TSB TS 07 03014R2 *SC
Incident date: Nov 16, 2004
THE TIMING TENSIONER FAILED, CAUSING THE TIMING CHAIN TO MALFUNCTION. THIS CAUSED DAMAGE TO THE LEFT THREE CYLINDERS. THERE WAS A LOSS OF PROPER TIMING, AND VALVES TENSIONERS STARTED TO KNOCK. *AK
Incident date: Nov 10, 2004
WHILE PULLING INSIDE OF THE CAR PORT VEHICLE ACCELERATED UNCONTROLLABLE, AND HIT A BRICK WALL. NO INJURIES REPORTED. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. THE SECOND INCIDENT OCCURRED WHEN CONSUMER WAS BACKING OUT OF THE DRIVEWAY AND VEHICLE ACCELERATED BACKWARDS .IN BOTH INCID
... ENTS CONSUMER STEPPED ON THE BRAKE PEDAL IN ORDER TO STOP. HOWEVER, VEHICLE CONTINUED TO SPEED. CONSUMER TURNED THE VEHICLE OFF, AND TOOK VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AKRead more
Crash
Incident date: Nov 10, 2004
WHILE PULLING INSIDE OF THE CAR PORT VEHICLE ACCELERATED UNCONTROLLABLE, AND HIT A BRICK WALL. NO INJURIES REPORTED. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. THE SECOND INCIDENT OCCURRED WHEN CONSUMER WAS BACKING OUT OF THE DRIVEWAY AND VEHICLE ACCELERATED BACKWARDS .IN BOTH INCID
... ENTS CONSUMER STEPPED ON THE BRAKE PEDAL IN ORDER TO STOP. HOWEVER, VEHICLE CONTINUED TO SPEED. CONSUMER TURNED THE VEHICLE OFF, AND TOOK VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AKRead more
Crash
Incident date: Nov 10, 2004
WHILE PULLING INSIDE OF THE CAR PORT VEHICLE ACCELERATED UNCONTROLLABLE, AND HIT A BRICK WALL. NO INJURIES REPORTED. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. THE SECOND INCIDENT OCCURRED WHEN CONSUMER WAS BACKING OUT OF THE DRIVEWAY AND VEHICLE ACCELERATED BACKWARDS .IN BOTH INCID
... ENTS CONSUMER STEPPED ON THE BRAKE PEDAL IN ORDER TO STOP. HOWEVER, VEHICLE CONTINUED TO SPEED. CONSUMER TURNED THE VEHICLE OFF, AND TOOK VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AKRead more
Crash
Incident date: Oct 18, 2004
THE CONSUMER RECEIVED A RECALL NOTICE(04V427000) REGARDING THE FUEL PRESSURE REGULATOR. NO PARTS WERE AVAILABLE. *JB
Incident date: Jan 27, 2004
2001 SUZUKI GRAND VITARA INVOLVED IN AN ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. *MR CONSUMER WAS HIT ON THE REAR BY ANOTHER VEHICLE, WHICH CAUSED CONSUMER TO SLIDE AND SPIN. AFTER THE SPIN, VEHICLE HIT A WALL HEAD ON CAUSING MAJOR DAMAGE ON THE FRONT END. THE AIRBAGS AND MODULE WHERE FULLY I
... NTACT AND HAD NO SIGN OF BEING TAMPERED PRIOR TO ACCIDENT. *LARead more
Crash
Incident date: Apr 13, 2004
CONSUMER RECEIVED NHTSA RECALL 03V51200 IN FEBRUARY 2004 ON THE ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE FIREWALL. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Incident date: Mar 16, 2004
CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP ON FEBRUARY 2, 2003. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. ALSO, THERE WERE NO PARTS AVAILABLE IN PUERTO RICO.*AK
Incident date: Mar 15, 2004
CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP . DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. ALSO, THERE WERE NOT PARTS AVAILABLE IN PUERTO RICO.*AK
Incident date: Mar 3, 2004
CONSUMER RECEIVED NHTSA RECALL LETTER 03V512000 CONCERNING ACCELERATOR CABLE CASING CAP. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN DETERMINED ACCELERATOR CABLE NEEDED TO BE REPLACED, BUT COULDN'T GUARANTEE HOW LONG IT WAS GOING TO LAST. *AK
Incident date: Sep 29, 2002
VEHICLE CONTINUOUSLY LOST OIL DUE TO A OIL LEAK. *PH *MR
CONSUMER HAD TO WAIT 3 WEEKS FOR AN APPOINTMENT TO HAVE THE ACCELERATOR CABLE CASTING RECALL 03V512000 REPAIRS PERFORMED. CONSUMER MISSED THE APPOINTMENT DUE TO AN ICE STORM. WHEN THE CONSUMER CALLED TO RESCHEDULE THE APPOINTMENT WAS TOLD THAT HE WOULD HAVE TO WAIT ANOTHER 4 WEEKS. *AK
TAIL LIGHTS UNEXPECTEDLY FAILED WHILE DRIVING. *AK *MR
Incident date: Oct 30, 2003
WHILE DRIVING 45 MPH ACCELERATOR PEDAL STICKS WITHOUT WARNING. IN ORDER TO STOP ACCELERATION VEHICLE HAS TO BE SHUT OFF. *AK
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRO
... NT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. THE FRONT END WOBBLED WHILE DRIVING. THE CONSUMER HEARD A POPPING NOISE FROM THE DRIVER AND PASSENGER FRONT WINDOWS WHEN CLOSING THEM. *NLMRead more
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRO
... NT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. THE FRONT END WOBBLED WHILE DRIVING. THE CONSUMER HEARD A POPPING NOISE FROM THE DRIVER AND PASSENGER FRONT WINDOWS WHEN CLOSING THEM. *NLMRead more
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRO
... NT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. THE FRONT END WOBBLED WHILE DRIVING. THE CONSUMER HEARD A POPPING NOISE FROM THE DRIVER AND PASSENGER FRONT WINDOWS WHEN CLOSING THEM. *NLMRead more
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRO
... NT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. THE FRONT END WOBBLED WHILE DRIVING. THE CONSUMER HEARD A POPPING NOISE FROM THE DRIVER AND PASSENGER FRONT WINDOWS WHEN CLOSING THEM. *NLMRead more
CONSUMER NOTICED WHILE CLEANING WINDSHIELD CLEAN FLUID LEAK INSIDE VEHICLE THROUGH SEAL. DEALER AND MANUFACTURER HAD BEEN CONTACTED. *AK
Incident date: Aug 15, 2001
SEAT BELTS LOCK UP WITHOUT WARNING. DEALER NOTIFIED. *AK
Incident date: May 30, 2003
DRIVELINE VIBRATION AT OVER 57 MPH. 24,000 MILES. DEALER SAYS THERE IS NOTHING WRONG, ITS NORMAL FOR THAT VEHICLE! LOOKING AT IT ON LIFT FOR A HOUR, CHECKED TIRE PRESSURE, SAYS EVERYTHING IS NORMAL. THERE IS A DRONING TYPE NOISE DEFINITELY DRIVELINE RELATED, ANY PASSENGER WITH THEIR EYES CLOSED CAN
... TELL WHEN YOU ARE GOING OVER 57 MPH. EITHER DRIVESHAFT PROBLEMS OR TRANSMISSION, TRANSFER CASE,REAR END PROBLEM. ORIGINAL TIRES HYDROPLANING AT 24,000 MILES. HAD TO REPLACE TIRES, ALSO ALIGNMENT WAS OFF VEHICLE PULLS TO SIDE. SECOND DEALER ALSO SAYS THERE IS NO PROBLEM. *NLMRead more
Incident date: May 30, 2003
DRIVELINE VIBRATION AT OVER 57 MPH. 24,000 MILES. DEALER SAYS THERE IS NOTHING WRONG, ITS NORMAL FOR THAT VEHICLE! LOOKING AT IT ON LIFT FOR A HOUR, CHECKED TIRE PRESSURE, SAYS EVERYTHING IS NORMAL. THERE IS A DRONING TYPE NOISE DEFINITELY DRIVELINE RELATED, ANY PASSENGER WITH THEIR EYES CLOSED CAN
... TELL WHEN YOU ARE GOING OVER 57 MPH. EITHER DRIVESHAFT PROBLEMS OR TRANSMISSION, TRANSFER CASE,REAR END PROBLEM. ORIGINAL TIRES HYDROPLANING AT 24,000 MILES. HAD TO REPLACE TIRES, ALSO ALIGNMENT WAS OFF VEHICLE PULLS TO SIDE. SECOND DEALER ALSO SAYS THERE IS NO PROBLEM. *NLMRead more
Incident date: May 30, 2003
DRIVELINE VIBRATION AT OVER 57 MPH. 24,000 MILES. DEALER SAYS THERE IS NOTHING WRONG, ITS NORMAL FOR THAT VEHICLE! LOOKING AT IT ON LIFT FOR A HOUR, CHECKED TIRE PRESSURE, SAYS EVERYTHING IS NORMAL. THERE IS A DRONING TYPE NOISE DEFINITELY DRIVELINE RELATED, ANY PASSENGER WITH THEIR EYES CLOSED CAN
... TELL WHEN YOU ARE GOING OVER 57 MPH. EITHER DRIVESHAFT PROBLEMS OR TRANSMISSION, TRANSFER CASE,REAR END PROBLEM. ORIGINAL TIRES HYDROPLANING AT 24,000 MILES. HAD TO REPLACE TIRES, ALSO ALIGNMENT WAS OFF VEHICLE PULLS TO SIDE. SECOND DEALER ALSO SAYS THERE IS NO PROBLEM. *NLMRead more
Incident date: Oct 21, 2002
POOE, VISIBILITY, DEFROSTER DOES NOT WORK, MAKING IT HARD TO SEE OUT OF THE WINDOW. TS. *AK
CONSUMER STATE WHILE TRAVELING NOTICE VEHICLE PULLING TO LEFT VEHICLE WAS SERVICE BY DEALER TECHNICIAN ALIGNMENT AFTER REPAIR VEHICLE WAS STILL TRAVELING THE SAME RESULTING TIRE WEAR. PLEASE PROVIDE FURTHER INFORMATION. TS
Incident date: Nov 1, 2002
FRONT WINDSHIELD FOGGED WHEN USING THE DEFROSTER, CAUSING POOR VISIBILITY. DEALER HAS BEEN NOTIFIED. MR ALL THE WINDOWS WILL FOG OVER AT THE SLIGHTEST CHANGE IN WEATHER EVEN WITH THE DEFOGGER ON HIGH POWER. *JG
Incident date: Oct 18, 2002
CONSUMER STATES, WHILE DRIVING ON NORMAL CONDITIONS APPLIED THE BRAKES, ALWAYS LOCK UP. DEALER HAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Incident date: Jul 17, 2002
TIRE HAS EXTREME WEAR AND CUPPING, VERY DANGEROUS TO DRIVE ON, HOWEVER, BRIDGSTONE/FIRESTONE REFUSES TO WARRANTY DEFECTIVE TIRE AND MY VEHICLE HAS NO FRONT-END ALIGNMENT PROBLEMS.*AK
Incident date: Nov 1, 2001
VEHICLE PULLS TO LEFT AT SPEEDS OF 60 MPH AND OVER ,THERE IS VIBRATION. DEALER ALIGNED VEHICLE TWICE, DID NOT REMEDY THE PROBLEM. TIRES ARE SHOWING EXCESSIVE WEAR.*AK
Incident date: Feb 4, 2002
NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK
Crash
Incident date: Feb 4, 2002
NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK
Crash
Incident date: Feb 4, 2002
NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK
Crash
Incident date: Feb 4, 2002
NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK
Crash
Incident date: Feb 4, 2002
NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK
Crash
Incident date: Nov 19, 2001
COMPLETE BRAKE FAILURE ON 5 SEPARATE OCCASIONS BEGINNING AT ABOUT 400 MILES ON THE VEHICLE AND CONTINUING TO PRESENT DATE. FAILURE HAS RESULTED IN BEING UNABLE TO STOP UNTIL ROLLING THRU INTERSECTIONS...SO FAR NO ACCIDENT. VEHICLE HAS BEEN BACK TO DEALER FOR PROBLEM 4 TIMES, MOST RECENTLY DURING N
... OVEMBER. DEALER AND MANUFACTURER SEEM INCLINED TO IGNORE THE PROBLEM DESPITE THE POTENTIAL FOR DISASTER FOR MY FAMILY. PROBLEM SEEMS TO BE IN THE ANTI-LOCK BRAKING SYSTEM--DRIVER CAN FEEL ABS SHUTTLE VALVES CHATTERING (OPENING & CLOSING) AS IF THE SYSTEM SENSES A SKID ON BOTH SIDES, RESULTING IN BOTH SIDE BRAKES RELEASING SIMULTANEOUSLY. CONSEQUENTLY, VEHICLE BRAKING IS NEAR NIL, ONLY MEANS TO STOP THE VEHICLE IS TO MANUALLY OVERRIDE THE HYDRAULICS. OVERRIDE REQUIRES FULL STRENGTH FROM DRIVER WITH FOOT ON BRAKE PEDAL, AND STILL NEARLY IMPOSSIBLE TO STOP THE CAR. EACH INCIDENT HAS, THUS FAR, TAKEN PLACE AT SLOW SPEEDS AND HAS OCCURRED WITHIN 15 MINUTES OF FIRST ENGINE START OF THE DAY. IF THIS PROBLEM HAPPENED AT HIGH SPEED OR AT A CRITICAL STOP INCIDENT IT WOULD ALMOST CERTAINLY CAUSE AN ACCIDENT. THIS VEHICLE IS SCARY, AND SUZUKI [KATHY AT (800) 934 0934 ] PROMISED BACK ON NOVEMBER 21, 2001 TO INTERCEDE WITH DEALER TO GET THE PROBLEM CORRECTED. THUS FAR NEITHER DEALER NOR SUZUKI MOTOR COMPANY HAS BOTHERED TO CONTACT US. FOUR ATTEMPTS TO FIX THIS PROBLEM ARE 3 TIMES TOO MANY. THIS CAR IS DANGEROUS, BUT WE HAVE NO ALTERNATIVE BUT TO DRIVE IT UNTIL A LOANER VEHICLE IS PROVIDED BY THE DEALER/MFGR WHILE THIS ONE IS REPAIRED OR REPLACED. TOOK THE DEALER 4 ATTEMPTS TO GET THE FRONT END ALIGNED, AND IT STILL PULLS TO THE RIGHT, JUST THE SAME AS IT DID WHEN WE PICKED IT UP NEW. THUS, NOT MUCH CONFIDENCE ON THAT SERVICE DEPARTMENT BEING ABLE TO FIX THIS SERIOUS PROBLEM. THUS FAR, FAILED ON 4 TRIES. PROMISED SUZUKI REGIONAL REP WOULD CONTACT ME THE DAY AFTER I TURNED THE CAR IN EARLIER THIS MONTH--HE DIDN'T--P/U10 DAYS LATER BRAKES FAILED AGAIN IN 2 DAYS.Read more
Incident date: Oct 20, 2001
MY 9 YEAR OLD WAS SITTING IN THE BACK RIGHT SEAT WHEN THE DOOR CAME OPEN WHILE I WAS DRIVING. I HAD NO WARNING THAT SHE HAD NOT CLOSED THE DOOR PROPERLY. WHAT I LEARNED IS THAT THE THE DOME LIGHT WILL STAY ON IF THE DOOR IS NOT SHUT ALL THE WAY. HOWEVER THIS IS NOT AN EFFECTIVE MEANS DURING THE DAY.
... *AKRead more
Showing 50 of 56 complaints.