AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect Description
Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2010-2013 Kizashi and 2006-2013 Grand Vitara vehicles. The front passenger leather seat may shrink due to high humidity and high temperature. As a result, the occupant classification system (OCS) sensor mat may not accurately detect if an
... adult or child is occupying the seat.Read moreConsequence
In the event of a crash necessitating airbag deployment, an incorrect classification may result in the passenger frontal air bag deploying even if there is a child in the front passenger seat, increasing their risk of injury.
Remedy
Suzuki will notify owners, and dealers will replace the seat bottom cushion, free of charge. Interim owner notification letters were mailed on May 3, 2019. All second letters notifying owners of the remedy were mailed by April 10, 2020. Owners may contact Suzuki customer service at 1-800-934-0934
... . Suzuki's numbers for this recall are 4011 and 4012.Read more31,302 vehicles affected
Manufacturer: Suzuki Motor of America, Inc.
SEATS
Defect Description
Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2010-2013 Kizashi and 2006-2013 Grand Vitara vehicles. The front passenger leather seat may shrink due to high humidity and high temperature. As a result, the occupant classification system (OCS) sensor mat may not accurately detect if an
... adult or child is occupying the seat.Read moreConsequence
In the event of a crash necessitating airbag deployment, an incorrect classification may result in the passenger frontal air bag deploying even if there is a child in the front passenger seat, increasing their risk of injury.
Remedy
Suzuki will notify owners, and dealers will replace the seat bottom cushion, free of charge. Interim owner notification letters were mailed on May 3, 2019. All second letters notifying owners of the remedy were mailed by April 10, 2020. Owners may contact Suzuki customer service at 1-800-934-0934
... . Suzuki's numbers for this recall are 4011 and 4012.Read more31,302 vehicles affected
Manufacturer: Suzuki Motor of America, Inc.
POWER TRAIN:MANUAL TRANSMISSION
Defect Description
Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2009-2013 Grand Vitara vehicles equipped with a manual transmission. The gear shift rear shaft on these vehicles may break, preventing the gears from being able to be changed.
Consequence
If the transmission cannot be shifted, it can increase the risk of a crash.
Remedy
Suzuki will notify owners, and dealers will replace the gear shift rear shaft, free of charge. The recall began March 2017. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is VZ.
791 vehicles affected
Manufacturer: Suzuki Motor of America, Inc.
AIR BAGS
Defect Description
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, dur
... ing a crash necessitating deployment, the air bag will deploy regardless of whether the front seat occupant is an adult or a child.Read moreConsequence
Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.
Remedy
Suzuki will notify owners and dealers will replace the front passenger seat cushion assembly (which includes the OCS sensor mat) free of charge. Sufficient quantities of parts are not currently available to fix all of the affected vehicles. Owners will be notified of the recall in October 2013 and
... will receive a second notification when parts are available to have their vehicle repaired. The recall began on May 23, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's recall campaign number is VD.Read more189,901 vehicles affected
Manufacturer: Suzuki Motor of America, Inc.
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
SUZUKI IS RECALLING CERTAIN MODEL YEAR 2009-2010 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH 4-CYLINDER ENGINES; MODEL YEAR 2011 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 17, 2010; MODEL YEAR 2010 SUZUKI SX4 PASSENGER VEHICLES; AND 2011 SUZUK
... I SX4 PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 14, 2010. THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT THAT OPERATES THE ALTERNATOR, WATER PUMP, AIR CONDITIONER COMPRESSOR AND POWER STEERING PUMP, HAS AN IMPROPERLY MANUFACTURED INTERNAL SPRING THAT CAN BREAK DUE TO REPEATED STRESS. IF THE SPRING BREAKS, THE DRIVE BELT WILL NOT BE ADJUSTED PROPERLY AND CAN SLIP, CAUSING A SQUEAKING NOISE. OR THE DRIVE BELT COULD COME OFF CAUSING THE DRIVER TO INCREASE TO STEER THE VEHICLE. THIS CAN ALSO CAUSE THE COOLANT TEMPERATURE INDICATION TO RISE, WHICH CAN LEAD TO THE ENGINE OVERHEATING, OR CAN CAUSE THE CHARGING LIGHT TO COME ON, WHICH CAN LEAD TO BATTERY DISCHARGE AND ENGINE STALL.Read moreConsequence
IF THE DRIVE BELT COMES OFF, REQUIRING THE DRIVER TO USE INCREASED STEERING EFFORT, OR THE ENGINE STALLS, A VEHICLE CRASH COULD OCCUR
Remedy
DEALERS WILL REPLACE THE TENSION ADJUSTER PULLEY WITH AN IMPROVED PART. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 16, 2011. OWNERS MAY CONTACT SUZUKI AT 1-887-697-8985 OR VISIT SUZUKI'S WEBSITE AT HTTP://WWW.SUZUKIAUTO.COM.
32,291 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Defect Description
SUZUKI IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 SX4, 2010 GRAND VITARA, AND 2009 THROUGH 2010 EQUATOR VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750, 760, AND 765 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
Consequence
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
Remedy
SUZUKI WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR SUZUKI AT 1-887-697-8985.
... OWNERS MAY ALSO VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.Read more20,692 vehicles affected
Manufacturer: AMERICAN SUZUKI MOTOR CORP.
Complaint Statistics
33 total complaints
Top Reported Components
| Component | Complaints |
|---|
| AIR BAGS | 10 |
| ELECTRICAL SYSTEM | 6 |
| EXTERIOR LIGHTING | 5 |
| POWER TRAIN | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| SEATS | 2 |
| AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION | 2 |
| ENGINE AND ENGINE COOLING | 1 |
| ENGINE | 1 |
| UNKNOWN OR OTHER | 1 |
Incident date: Oct 15, 2020
THE VEHICLE IS CONFRONTING PROBLEMS WITH THE AIR BAGS SECURITY SYSTEMS IN MOTION. WE UNDERSTAND THAT THIS IS AN EXTREMELY DANGEROUS CIRCUMSTANCE, WHICH DESERVES A DETAILED INVESTIGATION.. DUE TO THE INFORMATION WE HAVE RECEIVED, THIS VEHICLE HAS BEEN THE SUBJECT OF INVESTIGATIONS THAT HAVE NOT BEEN
... NOTIFIED TO US. RECALLS MAY HAVE BEEN ORDERED.Read more
Incident date: Jan 5, 2020
THE GPS WAS RECALLED ON THE NAVI SYSTEM. I HAVE A 765 NAVI SYSTEM AND HAVE NOT RECEIVED THE RECALL. I DO NOT KNOW WHO TO CONTACT. THE GPS GOT SO HOT THAT IT STOPPED WORKING AND HAD TO TAKE IT OUT OF THE VEHICLE.
Incident date: Mar 4, 2020
WHEN I BUY THE CAR IN BETWEEN 2 WEEK AGO IT HACE THE AIRBAG TURN ON AND THE PASS TOO WHEN I ASK A MECHANIC WHO SPEACILIZED IN SUZUKI HE SAID THAT IT NEED TO GO TO A DESLER OF SUZUKI BECAUSE THE PROBLEM IS FROM FABRIC AND THE CAR NEVER WAS IN A ACCIDENT
Incident date: Feb 5, 2020
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON.
... I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019. ROYAL NISSAN BATON ROUGE, IS THE COMPANY RESPONSIBLE FOR REPAIRING SUZUKI'S RECALLS, BUT THEY HAVE FAILED TO HONOR ITS WARRANTY POLICY CAUSING ME TO SPEND OVER $500 IN REPAIRS THAT SHOULD HAVE BEEN REPAIRED. THE BELT HAS SLIPPED ON THREE SEPARATE OCCASIONS , I HAD NO OTHER CHOICE BUT TO PAY FOR A NEW BELT TENSIONER BECAUSE MY LIFE WAS AT RISK. THE COMPANY HELD RESPONSIBLE FOR OUT OF POCKET EXPENSES AND RECALL PARTS THAT ARE STILL INCOMPLETE IS ROYAL NISSAN BATON ROUGE, I SPOKE WITH A REPRESENTATIVE BY THE NAME OF NATHAN.Read more
Incident date: Feb 5, 2020
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON.
... I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019. ROYAL NISSAN BATON ROUGE, IS THE COMPANY RESPONSIBLE FOR REPAIRING SUZUKI'S RECALLS, BUT THEY HAVE FAILED TO HONOR ITS WARRANTY POLICY CAUSING ME TO SPEND OVER $500 IN REPAIRS THAT SHOULD HAVE BEEN REPAIRED. THE BELT HAS SLIPPED ON THREE SEPARATE OCCASIONS , I HAD NO OTHER CHOICE BUT TO PAY FOR A NEW BELT TENSIONER BECAUSE MY LIFE WAS AT RISK. THE COMPANY HELD RESPONSIBLE FOR OUT OF POCKET EXPENSES AND RECALL PARTS THAT ARE STILL INCOMPLETE IS ROYAL NISSAN BATON ROUGE, I SPOKE WITH A REPRESENTATIVE BY THE NAME OF NATHAN.Read more
Incident date: Feb 5, 2020
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON.
... I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019. ROYAL NISSAN BATON ROUGE, IS THE COMPANY RESPONSIBLE FOR REPAIRING SUZUKI'S RECALLS, BUT THEY HAVE FAILED TO HONOR ITS WARRANTY POLICY CAUSING ME TO SPEND OVER $500 IN REPAIRS THAT SHOULD HAVE BEEN REPAIRED. THE BELT HAS SLIPPED ON THREE SEPARATE OCCASIONS , I HAD NO OTHER CHOICE BUT TO PAY FOR A NEW BELT TENSIONER BECAUSE MY LIFE WAS AT RISK. THE COMPANY HELD RESPONSIBLE FOR OUT OF POCKET EXPENSES AND RECALL PARTS THAT ARE STILL INCOMPLETE IS ROYAL NISSAN BATON ROUGE, I SPOKE WITH A REPRESENTATIVE BY THE NAME OF NATHAN.Read more
Incident date: Dec 26, 2016
THE HEAD LIGHTS KEEP GOING OUT EVERY SIX MONTHS. I KEEP REPLACING, BUT THEN THE GO OUT AGAIN.
Incident date: Oct 22, 2015
PROBLEMAS CON EL A CIENTO DEL CONDUCTOR Y LA BOLSA DE AIRE
Incident date: Oct 22, 2015
PROBLEMAS CON EL A CIENTO DEL CONDUCTOR Y LA BOLSA DE AIRE
Incident date: Oct 22, 2015
PROBLEMAS CON EL A CIENTO DEL CONDUCTOR Y LA BOLSA DE AIRE
Incident date: Feb 15, 2019
TAKATA RECALL WHILE I WAS DRIVING THE CAR ON THE HIGHWAY SUDDENLY STARTS OVERHEATING WITHOUT ANY WARNING AND IT HAS HAPPENED ONCE A YEAR WITHIN THE LAST TWO YEARS.
Incident date: Feb 15, 2019
TAKATA RECALL WHILE I WAS DRIVING THE CAR ON THE HIGHWAY SUDDENLY STARTS OVERHEATING WITHOUT ANY WARNING AND IT HAS HAPPENED ONCE A YEAR WITHIN THE LAST TWO YEARS.
Incident date: Feb 15, 2019
TAKATA RECALL WHILE I WAS DRIVING THE CAR ON THE HIGHWAY SUDDENLY STARTS OVERHEATING WITHOUT ANY WARNING AND IT HAS HAPPENED ONCE A YEAR WITHIN THE LAST TWO YEARS.
Incident date: Jan 10, 2019
TKE AIR BAGA LIGHT ON INCLUDIND PASS LIGHT
Incident date: Jan 10, 2019
TKE AIR BAGA LIGHT ON INCLUDIND PASS LIGHT
Incident date: Jan 11, 2019
PREVIOUS RECALL REPAIR BY DEALER IN 2014 (RECALL ID CODE "VD") HAS FAILED AGAIN. THIS TIME DEALER WILL NOT GUARANTEE THE WORK PERFORMED SINCE IT WAS DONE ALMOST 5 YEARS AGO. PART ALONE IS $500 (PASSENGER OCCUPANCY SENSOR MAT). ORIGINAL RECALL NOTICE AND DEALER RECEIPT FROM 2014 IS ATTACHED. SUSPE
... CT ROOT CAUSE OF FAILURE NOT FOUND OR ADDRESSED IN REPAIR. FAILURE MODE AND TROUBLE CODE (DTC B1312) ARE SAME AS BEFORE. (AIR BAG AND PASSENGER SEAT BELT REMINDER LIGHT REMAIN ON).Read more
Incident date: Jan 11, 2019
PREVIOUS RECALL REPAIR BY DEALER IN 2014 (RECALL ID CODE "VD") HAS FAILED AGAIN. THIS TIME DEALER WILL NOT GUARANTEE THE WORK PERFORMED SINCE IT WAS DONE ALMOST 5 YEARS AGO. PART ALONE IS $500 (PASSENGER OCCUPANCY SENSOR MAT). ORIGINAL RECALL NOTICE AND DEALER RECEIPT FROM 2014 IS ATTACHED. SUSPE
... CT ROOT CAUSE OF FAILURE NOT FOUND OR ADDRESSED IN REPAIR. FAILURE MODE AND TROUBLE CODE (DTC B1312) ARE SAME AS BEFORE. (AIR BAG AND PASSENGER SEAT BELT REMINDER LIGHT REMAIN ON).Read more
Incident date: Jun 1, 2018
AIRBAG LIGHT DOES NOT TURN OFF
Incident date: Dec 14, 2015
I HAD BEEN PROBLEMS WITH THE FRONT HEADLIGHTS, I HAD TWO TICKETS AS RESULTS OF THIS PROBLEMS. I HAD REPLACED THEM AT LEAST 6 TIMES A YEAR. ALSO A LOT OF PROBLEMS WITH THE HEAT AND COOLING. I RECENTLY REPLACE ALL THE COMPONENTS FROM PUMP, RADIATOR,THERMOSTAT AND THE LAST ONE HEATING CORD MORE $4000.0
... 0 FOR A 2010. MAKE NO SENSE AT ALL. AND THE WORST IS THAT WE DO NOT HAVE ANY SUPPORT FROM THE ZUSUKI. BAD PURCHASES ON THIS CAR.Read more
Incident date: Mar 9, 2015
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
Incident date: Mar 9, 2015
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
Incident date: Feb 2, 2015
HAVING TROUBLE WITH LOW BEAM HEAD LAMP NOT WORKING HAVE REPLACE BULBS MORE THEN ONCE. OWNERS ON INTERNET ARE HAVING THE SAME PROBLEMS. DEALER WILL NOT FIX PROBLEM. I ALMOST GOT IN A ACCIDENT DUE TO SOMEONE THOUGHT I WAS A MOTOR CYCLE. MANY OWNERS HAVE COMPLAINED BUT NOTHING HAS BEEN DONE. OWNE
... RS ALSO HAVE BEEN PULLED OVER AND BEEN GIVEN TICKETS FOR PROBLEM. PLEASE HELP. *TRRead more
Incident date: Feb 1, 2015
MY DRIVER SIDE LIGHT KEEPS BLOWING THRU LOW BEAM H7 HEADLAMP BULBS. THEY SEEM TO FRY EVERY 6 TO 10 MONTHS. *TR
Incident date: Nov 10, 2014
I OWN 2 SUZUKI GRAND VITARA 2010 & 2007 AND I GOT A RECALL NOTICE FROM THE MANUFACTURE FOR TAKING THE CAR TO THE DEALER FOR FIXING THE AIR BAG ISSUE RECALL CALLED DV SO I CHECKED AND THE NEAREST AUTHORIZED DEALER IS A ONE OUR DRIVE SO I CALLED THE MANUFACTURE AND ASKED FOR HELP BECAUSE ITS THEIR PRO
... BLEM AND THEY SHOULD SOME HOW HELP COSTUMERS TO GET THE CAR REPAIR BEFORE SOMEONE GETS HEART THE APPOINTMENT TAKES A 1/2 DAY OR MORE DEPEND OF THE DAY AND WHERE YOU LIVE. SO I HAVE TO LOOSE A DAY AND GAS MONEY AND MY TIME AND GO TO THE NEXT TOWN TO GET THE CAR REPAIR AND I HAVE TO DO IT 2 TIMES BECAUSE I HAVE 2 CARS SO DON'T YOU THINK ITS FAIR IF MANUFACTURE HELP US WITH SOME KIND OF BENEFITS LIKE GAS MONEY OR OIL CHANGE OR AT LEAST LET US TAKE IT TO OTHER DEALER NEAR BY TO DO THIS I NEED HELP WE HAVE 2 CARS AND I DON'T HAVE THE TIME TO DO IT AND SUZUKI IS NOT HELPING TO GET THE PROBLEM FIX SO I LIKE TO KNOW IS THERE ANY OPTION FOR PEOPLES LIKE ME WHO WORKS ALMOST 7 DAYS A WEEK AND NEEDS THE CAR I CALLED THE MANUFACTURE AND THEY WHORE VERY RUDE AND DON'T EVEN WANT TO TALK TO YOU AND NOT TAKING ANY FAULT IN THIS RECALL AND NOT EVEN WELLING TO HELP YOU SOME HOW TO GET IT FIX AND [XXX] SAYING WE FIX IT FOR FREE ITS YOUR JOB TO TAKE TO THE DEALER AND WE DON'T CARE HOW FAR IT IS OR HOW LONG THE APPOINTMENT IS SO DEAL WITH IT.SO KINDLY ADVISE ME IF I HAVE OR I CAN GET SOME HELP BEFORE MY FAMILY GET HEART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Nov 10, 2014
I OWN 2 SUZUKI GRAND VITARA 2010 & 2007 AND I GOT A RECALL NOTICE FROM THE MANUFACTURE FOR TAKING THE CAR TO THE DEALER FOR FIXING THE AIR BAG ISSUE RECALL CALLED DV SO I CHECKED AND THE NEAREST AUTHORIZED DEALER IS A ONE OUR DRIVE SO I CALLED THE MANUFACTURE AND ASKED FOR HELP BECAUSE ITS THEIR PRO
... BLEM AND THEY SHOULD SOME HOW HELP COSTUMERS TO GET THE CAR REPAIR BEFORE SOMEONE GETS HEART THE APPOINTMENT TAKES A 1/2 DAY OR MORE DEPEND OF THE DAY AND WHERE YOU LIVE. SO I HAVE TO LOOSE A DAY AND GAS MONEY AND MY TIME AND GO TO THE NEXT TOWN TO GET THE CAR REPAIR AND I HAVE TO DO IT 2 TIMES BECAUSE I HAVE 2 CARS SO DON'T YOU THINK ITS FAIR IF MANUFACTURE HELP US WITH SOME KIND OF BENEFITS LIKE GAS MONEY OR OIL CHANGE OR AT LEAST LET US TAKE IT TO OTHER DEALER NEAR BY TO DO THIS I NEED HELP WE HAVE 2 CARS AND I DON'T HAVE THE TIME TO DO IT AND SUZUKI IS NOT HELPING TO GET THE PROBLEM FIX SO I LIKE TO KNOW IS THERE ANY OPTION FOR PEOPLES LIKE ME WHO WORKS ALMOST 7 DAYS A WEEK AND NEEDS THE CAR I CALLED THE MANUFACTURE AND THEY WHORE VERY RUDE AND DON'T EVEN WANT TO TALK TO YOU AND NOT TAKING ANY FAULT IN THIS RECALL AND NOT EVEN WELLING TO HELP YOU SOME HOW TO GET IT FIX AND [XXX] SAYING WE FIX IT FOR FREE ITS YOUR JOB TO TAKE TO THE DEALER AND WE DON'T CARE HOW FAR IT IS OR HOW LONG THE APPOINTMENT IS SO DEAL WITH IT.SO KINDLY ADVISE ME IF I HAVE OR I CAN GET SOME HELP BEFORE MY FAMILY GET HEART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 2010 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE AIR BAG WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHEN THERE WAS MOVEMENT IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SEAT CU
... SHION NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) WHICH SPECIFIED THE FAILURE THAT THE VEHICLE WAS EXHIBITING BUT ON THE PASSENGER SIDE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,276.Read more
Incident date: Jan 1, 2014
2010 SUZUKI GRAND VITARA. CONSUMER WRITES IN REGARDS TO TENSION ADJUSTER PULLEY RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL STATING THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT WAS IMPROPERLY MANUFACTURED. THE CONSUMER PAID FOR THE PART AND HAD HIS LOCAL MECHANIC TO REPLACE TH
... E DEFECTIVE PART. CUSTOMER SERVICE, INFORMED THE CONSUMER SUZUKI WOULD NOT REIMBURSE HIM FOR THE INCURRED COST. THE CONSUMER WAS ALSO INFORMED, THE PARTS WERE NOT AVAILABLE REGARDING THE AIR BAG RECALL. *JB UPDATED 01/21/15.*JBRead more
Incident date: Jan 1, 2014
2010 SUZUKI GRAND VITARA. CONSUMER WRITES IN REGARDS TO TENSION ADJUSTER PULLEY RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL STATING THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT WAS IMPROPERLY MANUFACTURED. THE CONSUMER PAID FOR THE PART AND HAD HIS LOCAL MECHANIC TO REPLACE TH
... E DEFECTIVE PART. CUSTOMER SERVICE, INFORMED THE CONSUMER SUZUKI WOULD NOT REIMBURSE HIM FOR THE INCURRED COST. THE CONSUMER WAS ALSO INFORMED, THE PARTS WERE NOT AVAILABLE REGARDING THE AIR BAG RECALL. *JB UPDATED 01/21/15.*JBRead more
Incident date: Aug 30, 2013
I WAS LEAVING TO GO TO WORK AT 9:45 PM AND HEADING UP MY STREET WHEN MY LIGHTS QUIT WORKING. I WAS NOT ABLE TO GO TO WORK DUE TO NO WORKING LIGHTS AND HAD TO CALL OUT OF WORK. THIS IS NOT OK I HAVE A LITTLE ONE AND WORK RESPONSIBILITIES. ITS A 2010 VEHICLE AT 36941 MLES THERE IS ABSOLUTELY NO REASON
... MY LIGHTS SHOULD BE GOING OUT. I JUST BOUGHT THIS CAR IN MARCH. *JSRead more
Incident date: Mar 1, 2011
ELECTRONIC STABILIZING SYSTEM ESP STOPPED WORKING, NEEDING SERVICED. BRAKE LIGHT ALWAYS ON WITH EPS LIGHT AS WELL. ON TOP OF A MAJOR PROBLEM WITH THE FLOOR BOARDS SWELLS AND SOAKS WITH WATER IN FRONT RIGHT PASSENGER AND BACK PASSENGER SIDE FLOORS, ITS WORST WHEN A/C IS RUNNING... ITS LIKE A SPONGE W
... HEN U TAKE YOUR HAND TO IT. *TRRead more
Incident date: Mar 1, 2011
ELECTRONIC STABILIZING SYSTEM ESP STOPPED WORKING, NEEDING SERVICED. BRAKE LIGHT ALWAYS ON WITH EPS LIGHT AS WELL. ON TOP OF A MAJOR PROBLEM WITH THE FLOOR BOARDS SWELLS AND SOAKS WITH WATER IN FRONT RIGHT PASSENGER AND BACK PASSENGER SIDE FLOORS, ITS WORST WHEN A/C IS RUNNING... ITS LIKE A SPONGE W
... HEN U TAKE YOUR HAND TO IT. *TRRead more
Incident date: Mar 1, 2011
ELECTRONIC STABILIZING SYSTEM ESP STOPPED WORKING, NEEDING SERVICED. BRAKE LIGHT ALWAYS ON WITH EPS LIGHT AS WELL. ON TOP OF A MAJOR PROBLEM WITH THE FLOOR BOARDS SWELLS AND SOAKS WITH WATER IN FRONT RIGHT PASSENGER AND BACK PASSENGER SIDE FLOORS, ITS WORST WHEN A/C IS RUNNING... ITS LIKE A SPONGE W
... HEN U TAKE YOUR HAND TO IT. *TRRead more
Incident date: Nov 21, 2012
EVERY MORNING I HEAD OFF TO WORK WHEN THE VEHICLE IS COLD, I START THE VEHICLE, I PUT INTO DRIVE AS I ACCELERATE TO ABOUT 10 MILES I HEAR A RATTLING SOUND FROM UNDERNEATH THE VEHICLE. THIS SOUNDS HAPPENS EVEN WHEN THE CAR IS WARM ACCELERATING FROM A STOPPED POSITION, SUCH AS BEING AT A STOPLIGHT. I
... HAD THE VEHICLE IN THE REPAIR SHOP AT THE DEALER WHERE I PURCHASED THE VEHICLE. THE DEALER'S SERVICE DEPARTMENT SAID IT WAS THE HEAT SHIELD FOR THE CATALYTIC CONVERTER. I LEFT THE VEHICLE OVERNIGHT, IN ORDER FOR THE SERVICE DEPARTMENT TO EXPERIENCE THE ANNOYING SOUND, WHEN THEY TEST DROVE IT THE FOLLOWING MORNING. HERE I AM ABOUT SEVEN MONTHS LATER WITH THE PROBLEM. I BELIEVE IT IS SOMETHING MORE SERIOUS THAN A HEAT SHIELD. I HAVE SCHEDULED A SECOND APPOINTMENT TO HAVE THE SAME ISSUE REPAIRED. I HAVE BEEN RESEARCH THE ISSUE ONLINE AND SEE THAT THIS BEEN AN ONGOING ISSUE WITH SUZUKIS. *TRRead more