2013 PIERCE ARROW XT
11 recalls, 0 complaints - 14 TSBs
22V809000 Oct 27, 2022
EQUIPMENT:MECHANICAL
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
18V463000 Jul 11, 2018
STRUCTURE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fa... Read more
Consequence
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
17V349000 May 31, 2017
SUSPENSION
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Consequence
If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
17V348000 May 30, 2017
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
16V186000 Apr 1, 2016
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium io... Read more
Consequence
If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall ... Read more
15V760000 Nov 16, 2015
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator inp... Read more
Consequence
An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Remedy
Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
14V660000 Oct 21, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control... Read more
Consequence
If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
14V243000 May 13, 2014
SEAT BELTS
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2013 Arrow XT, Dash CF, Impel, and Velocity vehicles manufactured October 2013 through January 2014, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partia... Read more
Consequence
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
Pierce will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on June 26, 2014. Owners may contact Pierce at 1-888-974-3723. Pierce's number for this campaign is 74B246.
13V518000 Oct 22, 2013
ELECTRICAL SYSTEM
Defect Description
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the tra... Read more
Consequence
The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
13V435000 Sep 17, 2013
PARKING BRAKE
Defect Description
Pierce Manufacturing Inc. is recalling certain model year 2012-2013 Arrow XT and Velocity emergency vehicles, manufactured January 1, 2012, through June 14, 2013 and equipped with quarter-turn ball valves installed between the glad hands connectors and the parking brake system. If the ball valves a... Read more
Consequence
This may allow the vehicle to unexpectedly roll, increasing the risk of personal injury or a vehicle crash.
Remedy
Pierce will notify owners, and dealers will remove the quarter turn ball valves and connect the glad hand signal hose into the primary air tank, free of charge. The recall began on December 20, 2013. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B243.
No complaints found for this vehicle.
Technical Service Bulletins, 2013 PIERCE ARROW XT
14 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 3 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 020000 SUSPENSION | 1 |
| 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM | 1 |
| 151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 1 |
| 152400 SEAT BELTS:REAR/OTHER:BUCKLE ASSEMBLY | 1 |
| 101610 POWER TRAIN:CLUTCH ASSEMBLY:LINKAGE:HYDRAULIC HOSE/FITTINGS | 1 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
PB_618
Jun 16, 2023
160000 STRUCTURE
In Arrow XT custom chassis, the A/C condensation pan may overflow and drip on driver and occupants. Previously, an engineering review was required before modifying the cabin. This bulletin streamlines the process and an engineering review i
PB_618
Jun 16, 2023
350000 EQUIPMENT
In Arrow XT custom chassis, the A/C condensation pan may overflow and drip on driver and occupants. Previously, an engineering review was required before modifying the cabin. This bulletin streamlines the process and an engineering review i
SB_446.1
Apr 18, 2022
110000 ELECTRICAL SYSTEM
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2 Husky 3 foam pump in place of the GEN 1.
Service Bulletin
Jan 16, 2015
121000 EXTERIOR LIGHTING:HEADLIGHTS
LED Headlight Part Numbers and Install Instructions
Service Bulletin
Jan 16, 2015
121400 EXTERIOR LIGHTING:HEADLIGHTS:BULBS
LED Headlight Part Numbers and Install Instructions
Dealer Letter -
Oct 1, 2014
020000 SUSPENSION
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arro
Dealer Letter -
Oct 1, 2014
021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arro
Dealer Letter -
Oct 1, 2014
350000 EQUIPMENT
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arro
Dealer Letter -
Oct 1, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arro
Dealer Notificat
Aug 15, 2014
350000 EQUIPMENT
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
Dealer Notificat
Aug 15, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
Dealer Notificat
Aug 15, 2014
101610 POWER TRAIN:CLUTCH ASSEMBLY:LINKAGE:HYDRAULIC HOSE/FITTINGS
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
Dealer Letter -
Jun 1, 2014
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Vehicle safety recall dealer notification - Important - Recall 14V-243 - IMMI L9 Seat Belt Buckle.
Dealer Letter -
Jun 1, 2014
152400 SEAT BELTS:REAR/OTHER:BUCKLE ASSEMBLY
Vehicle safety recall dealer notification - Important - Recall 14V-243 - IMMI L9 Seat Belt Buckle.
NHTSA Safety Investigations, PIERCE ARROW XT
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE15008
Opened: Feb 27, 2015 , Closed: Nov 20, 2015
Front suspension ball joint failure
On February 27th 2015, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE15-008 to investigate front steer wheel separations on 2004 model year Pierce fire trucks (manufactured with TAK-4 independent front suspensions ) caused byball joint failures.The investigation was base... Read more
PE14009
Opened: Mar 26, 2014 , Closed: Oct 29, 2014
Front Lower Control Arm Failing
On March 26, 2014 the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE14-009) to investigate alleged wheel separation events on model year (MY)2010 thru MY 2011 Pierce Arrow Fire Trucks equipped with TAK-4 Front Suspensions.ODI discovered media reports regarding the loss of... Read more
EQ11003
Opened: May 12, 2011 , Closed: Jul 19, 2011
Williams Controls Accelerator Pedals
On April 26, 2011, Pierce Manufacturing, Inc. (Pierce) notified the NHTSA that it had decided certain Pierce fire trucks, manufactured between June 22, 1999, and May 12, 2008, contain a safety related defect. Pierce stated that certain model year 1999 through 2008 Arrow XT, Dash, Lance, and Enforcer... Read more
PIERCE ARROW XT - All Years Overview
Complete safety history for the PIERCE ARROW XT across all model years (1998, 2026).
227
Total Recalls
10
Total Complaints
3
Investigations
0
Reported Crashes
2
Reported Fires
0
Reported Deaths
PIERCE ARROW XT - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 2 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 3 | 0 | View |
| 2022 | 6 | 0 | View |
| 2021 | 8 | 0 | View |
| 2020 | 9 | 0 | View |
| 2019 | 9 | 0 | View |
| 2018 | 8 | 0 | View |
| 2017 | 9 | 0 | View |
| 2016 | 14 | 8 | View |
| 2015 | 14 | 0 | View |
| 2014 | 7 | 0 | View |
| 2013 (current) | 11 | 0 | |
| 2012 | 11 | 0 | View |
| 2011 | 12 | 0 | View |
| 2010 | 16 | 0 | View |
| 2009 | 15 | 0 | View |
| 2008 | 16 | 1 | View |
| 2007 | 13 | 0 | View |
| 2006 | 8 | 0 | View |
| 2005 | 8 | 1 | View |
| 2004 | 7 | 0 | View |
| 2003 | 6 | 0 | View |
| 2002 | 4 | 0 | View |
| 2001 | 3 | 0 | View |
| 2000 | 3 | 0 | View |
| 1999 | 2 | 0 | View |
| 1998 | 1 | 0 | View |