2008 ORION VII
11 recalls — 0 complaints — 15 TSBs
15V288000 May 15, 2015
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventil... Read more
Consequence
If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
Remedy
Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be ... Read more
14V106000 Mar 5, 2014
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere... Read more
Consequence
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy
Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall i... Read more
13V476000 Sep 27, 2013
ELECTRICAL SYSTEM
Defect Description
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conduc... Read more
Consequence
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
11V214000 Apr 1, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
DAIMLER BUSES IS RECALLING CERTAIN MODEL YEAR 2008 ORION VII TRANSIT BUSES MANUFACTURED FROM JUNE 13-16, 2008, AND EQUIPPED WITH TEETER LEVER ASSEMBLIES. THERE IS INSUFFICIENT ENGAGEMENT BETWEEN THE TEETER LEVER BASE AND THE CAM PLATE.
Consequence
FAILURE OF THE TEETER LEVER ASSEMBLY WILL CAUSE THE REAR SIDE EXIT DOOR TO OPERATE IMPROPERLY. A PASSENGER LEANING ON OR FORCED AGAINST THE DOOR COULD FALL THROUGH THE DOOR AND SUSTAIN INJURIES.
Remedy
DAIMLER BUSES IS WORKING WITH VAPOR BUS TO REPAIR THE AFFECTED BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 29, 2011. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7566.
10V015000 Jan 21, 2010
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
Defect Description
DAIMLER BUSES IS RECALLING CERTAIN ORION TRANSIT BUSES EQUIPPED WITH THE MORSE REMOTE THROTTLE CONTROL. THE MORSE REMOTE THROTTLE CONTROL PANEL IS LOCATED IN THE ENGINE COMPARTMENT AND A SWITCH ON IT IS LABELED, "THROTTLE"; "OFF" OR "FRONT" AND "ON" OR "REAR" SELECTING THE ACTIVE ENGINE CONTROL STAT... Read more
Consequence
THE BUS COULD ACCELERATE AT A HIGHER RATE THAN ANTICIPATED INCREASING THE RISK OF A CRASH.
Remedy
DAIMLER WILL PROVIDE INSTRUCTIONS TO MODIFY THE WIRING TO THE MORSE THROTTLE CONTROL SWITCH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 1, 2010. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.
09V413000 Oct 20, 2009
INTERIOR LIGHTING
Defect Description
DAIMLER BUSES OF NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2009 ORION TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence
A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND A FIRE.
Remedy
ORION WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ORION AT 1-800-716-7466.
09V318000 Aug 7, 2009
VISIBILITY:GLASS, SIDE/REAR
Defect Description
DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO T... Read more
Consequence
A COLLAPSING WINDOW COULD INJURE PASSENGERS.
Remedy
AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR THE BUSES FREE OF CHARGE. AN OWNER NOTIFICATION ADVISIN... Read more
09V215000 Jun 11, 2009
VISIBILITY:GLASS, SIDE/REAR
Defect Description
ORION IS RECALLING 286 MODEL YEAR 2007 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN DECEMBER 2007 AND APRIL 2009. THE BOND OF THE GLASS TO THE ALUMINUM FRAME OF THE PASSENGER WINDOWS IS NOT ADEQUATE ENOUGH TO HOLD THE WINDOW ATTACHED TO THE FRAME.
Consequence
THE WINDOW COULD DISLODGE FROM THE BUS WHILE IN OPERATION, POSSIBLY BECOMING A ROAD HAZARD TO OTHER MOTORISTS WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy
ORION WILL NOTIFY OWNERS AND THE MOVING WINDOW PORTION WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 15, 2009. OWNERS MAY CONTACT HEHR INTERNATIONAL AT 1-989-845-3067 OR ORION AT 1-800-716-7466.
09V121000 Apr 15, 2009
ELECTRICAL SYSTEM
Defect Description
DAIMLER BUSES IS RECALLING 380 MY 2008-2009 VII BUSES CONFIGURED WITH A MOBILE CLIMATE CONTROL (MCC) HEATER AND THOSE WITH A MCC DEFROSTER MANUFACTURER FROM OCTOBER 2008 - MARCH 2009 ONLY. THE BLOWER MOTOR MOUNT SCREWS MAY NOT HAVE THE PROPER TORQUE. IF THE FOUR BLOWER MOTOR MOUNT SCREWS DISCONNEC... Read more
Consequence
A SHORT CIRCUIT CAN RESULT IN A FIRE.
Remedy
MCC WILL INSPECT THE BUSES FOR INCORRECT TORQUE ON BLOWER MOUNTS AND TORQUE THE SCREWS CORRECTLY AS REQUIRED FREE OF CHARGE. IF THE INSPECTION REVEALS ANY DAMAGE TO THE AFFECTED COMPONENTS, ADDITIONAL REPAIRS WILL BE MADE AS NECESSAY. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CO... Read more
09V099000 Mar 25, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Defect Description
DAIMLER BUS IS RECALLING 804 MY 2006-2009 TRANSIT BUSES EQUIPPED WITH A NEW YORK CUSTOM SEAT HEATER. CURRENTLY, THE TERMINAL CONNECTION OF THE SEAT HEATER IS IMMEDIATELY LOCATED NEXT TO THE SEAT BUS BAR. SHOULD CONDUCTIVE MATERIAL OR DEBRIS, SUCH AS A WASHER, ENTER BETWEEN THE TERMINAL CONNECTION ... Read more
Consequence
A SHORT CIRCUIT BETWEEN THE SEAT BUS BAR AND THE ADJACENT TERMINAL CONNECTION COULD OVERHEAT THE WIRE, POSSIBLY RESULTING IN A FIRE.
Remedy
DEALERS WILL INSPECT BUSES FOR DEBRIS AND WILL RELOCATE THE TERMINAL CONNECTION AWAY FROM THE BUS BAR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 905-403-7807.
08V480000 Sep 29, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
DAIMLER BUSES IS RECALLING 175 MY 2004-2008 ORION V AND VII BUSES EQUIPPED WITH A CUMMINS ISL DIESEL ENGINES. DUE TO VARIOUS ALTERNATOR CABLE ROUTING CONFIGURATIONS, IT MAY BE POSSIBLE FOR THE CABLE TO RUB ON ENGINE COMPONENTS.
Consequence
WHEN THE CABLE RUBBING IS NOT DETECTED DURING REGULAR MAINTENANCE INSPECTIONS, THE INSULATION CAN RUB TO EXPOSE THE ELECTRIFIED CABLE. ARCING CAN CAUSE A FIRE TO OCCUR.
Remedy
DAIMLER BUSES WILL REROUTE THE ALTERNATOR CABLE TO ENSURE THAT THE CABLE DOES NOT CONTACT ENGINE COMPONENTS. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.
No complaints found for this vehicle.
Technical Service Bulletins — 2008 ORION VII
15 manufacturer communications from 14 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 350000 EQUIPMENT | 2 |
| 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY | 1 |
| 114000 ELECTRICAL SYSTEM:WIRING | 1 |
| 354000 EQUIPMENT:MECHANICAL | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 090000 FUEL SYSTEM, OTHER | 1 |
NYCT LETTER
Apr 1, 2019
161000 STRUCTURE:FRAME AND MEMBERS
Letter to four (4) New York State transit bus customers regarding performing
NYCT LETTER
Apr 1, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Letter to four (4) New York State transit bus customers regarding performing
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
SIL-10-06-10
Jun 1, 2010
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DAIMLER TRUCKS: THE WINDOWS HAVE BEEN LOCKED WITH A SCREW OR LOCKING BLOCK. THERE IS A PROCEDURE TO ALLOW THESE WINDOWS TO BE MADE TO OPEN. *RM
NHTSA Safety Investigations — ORION VII
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE13004
Opened: Mar 5, 2013 — Closed: Jul 12, 2013
Coolant Leak Resulting in Occupant Burns
ODI is aware of three (3) incidents of heater hose failures on the delivery circuit (high temperature) of the engine coolant system on the subject transit buses.The failure occurs in the vicinity of the air ducts above the street-side passenger compartment.The air ducts may quickly fill with engine ... Read more
PE04074
Opened: Nov 2, 2004 — Closed: Dec 17, 2004
HYDRAULIC FAN FITTINGS LEAKING
THIS INVESTIGATION WAS OPENED AFTER ODI VISITED A TRANSIT FLEET FACILITY AND OBSERVED A BUS THAT HAD EXPERIENCED AN ENGINE COMPARTMENT FIRE.AFTER INSPECTING SIMILAR MODEL BUSES, SIX OTHER BUSES WERE FOUND TO HAVE LEAKING HYDRAULIC HOSES, RESULTING IN OILSPRAYINGINTO THE ENGINE COMPARTMENT AND ONTO H... Read more
ORION VII — All Years Overview
Complete safety history for the ORION VII across all model years (2001–2012).
94
Total Recalls
3
Total Complaints
2
Investigations
0
Reported Crashes
2
Reported Fires
0
Reported Deaths
ORION VII — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.