NHTSA Campaign 09V318000

VISIBILITY:GLASS, SIDE/REAR

Issued by DAIMLER BUSES NORTH AMERICA, INC. · Reported Aug 7, 2009 · 824 vehicles affected

What's wrong

DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO THE BUS.

Consequence

A COLLAPSING WINDOW COULD INJURE PASSENGERS.

Remedy

AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR THE BUSES FREE OF CHARGE. AN OWNER NOTIFICATION ADVISING OWNERS ABOUT THE PERMANENT FREE REMEDY WILL BE MAILED ON OR ABOUT AUGUST 27, 2010. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-800-716-7466.

Vehicles affected by this recall

Make Model Year Units
ORION VII 2006 824
ORION VII 2007 824
ORION VII 2008 824
ORION VII 2009 824

Source: NHTSA Campaign 09V318000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.