2010 ORION VII
5 recalls — 0 complaints — 24 TSBs
16V017000 Jan 19, 2016
SEATS
Defect Description
Daimler Buses North America (DBNA) is recalling certain model year 2010-2012 Orion VII transit buses manufactured April 5, 2010, to October 31, 2012, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the s... Read more
Consequence
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy
DBNA will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 29, 2016. Owners may contact DBNA customer service at 1-905-403-1111.
15V288000 May 15, 2015
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventil... Read more
Consequence
If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
Remedy
Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be ... Read more
14V106000 Mar 5, 2014
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere... Read more
Consequence
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy
Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall i... Read more
13V476000 Sep 27, 2013
ELECTRICAL SYSTEM
Defect Description
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conduc... Read more
Consequence
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
11V421000 Aug 15, 2011
ENGINE AND ENGINE COOLING
Defect Description
DAIMLER BUSES NORTH AMERICA (DBNA) IS RECALLING CERTAIN MODEL YEAR 2010 ORION VII TRANSIT BUSES MANUFACTURED FROM NOVEMBER 2010 THROUGH JANUARY 2011, EQUIPPED WITH A CUMMINS ISB, ISX, ISC, OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT T... Read more
Consequence
IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy
DBNA IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR DBNA AT 905-403-1111.
No complaints found for this vehicle.
Technical Service Bulletins — 2010 ORION VII
24 manufacturer communications from 19 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 4 |
| 350000 EQUIPMENT | 3 |
| 090000 FUEL SYSTEM, OTHER | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 1 |
| 045200 SERVICE BRAKES, AIR:DISC:PADS | 1 |
NYCT LETTER
Apr 1, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Letter to four (4) New York State transit bus customers regarding performing
NYCT LETTER
Apr 1, 2019
161000 STRUCTURE:FRAME AND MEMBERS
Letter to four (4) New York State transit bus customers regarding performing
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
SB-0042
Aug 1, 2012
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
ORION: THE FUEL TANK LEVEL SENDER HAS STEPS OUTLINED FOR INSTALLATION ON SOME BUSES. MODEL VII EPA 10. NO MODEL YEARS LISTED. *PE
SB-0039
Aug 1, 2012
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ORION: A TORQUE CHART IS BEING PROVIDED FOR THE HYBRID GENERATOR CRITICAL TORQUES. MODEL VII NG. NO MODEL YEARS LISTED. *PE
SB-0031
Apr 1, 2012
092300 FUEL SYSTEM, OTHER:FUEL FILTER
ORION: PROCEDURAL INFORMATION IS BEING PROVIDED REGARDING STEPS OUTLINED FOR INSTALLATION OF FUEL TANK FILLER NECK. MODEL ORION VII EPA 10. NO MODEL YEARS LISTED. *PE
SB-0031
Apr 1, 2012
091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
ORION: PROCEDURAL INFORMATION IS BEING PROVIDED REGARDING STEPS OUTLINED FOR INSTALLATION OF FUEL TANK FILLER NECK. MODEL ORION VII EPA 10. NO MODEL YEARS LISTED. *PE
SB-0030
Mar 1, 2012
045200 SERVICE BRAKES, AIR:DISC:PADS
ORION: BUSES EQUIPPED WITH DISC BRAKES, HAS A PAD WEAR WARNING INDICATOR (PWWI) SYSTEM INSTALLED AND SOME BUSES ARE EQUIPPED WITH A JUMPER, THAT CANNOT PROVIDE POWER TO PWWI, AFTER IGNITION IS OFF AND WOULD NEED AN UPDATED WIRING. MODEL V
SB-0030
Mar 1, 2012
034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ORION: BUSES EQUIPPED WITH DISC BRAKES, HAS A PAD WEAR WARNING INDICATOR (PWWI) SYSTEM INSTALLED AND SOME BUSES ARE EQUIPPED WITH A JUMPER, THAT CANNOT PROVIDE POWER TO PWWI, AFTER IGNITION IS OFF AND WOULD NEED AN UPDATED WIRING. MODEL V
SB-0025 REV-NR
Mar 1, 2012
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ORION: INFORMATION REGARDING STEPS OUTLINED TO SEAL FRONT DEFROSTER COVER ON CERTAIN BUSES. MODELS VII NG. NO MODEL YEARS LISTED. *PE
SB-0024 REV-NR
Mar 1, 2012
353000 EQUIPMENT:ELECTRICAL
ORION: ON CERTAIN BUSES, FUEL MINDER EQUIPMENT IS DISCONNECTED AND ELECTRICAL HARNESS NEEDS BE INSTALLED AND CONNECTED TO I/O SYSTEM. NO MODEL YEARS LISTED. *PE
SB-0024 REV-NR
Mar 1, 2012
350000 EQUIPMENT
ORION: ON CERTAIN BUSES, FUEL MINDER EQUIPMENT IS DISCONNECTED AND ELECTRICAL HARNESS NEEDS BE INSTALLED AND CONNECTED TO I/O SYSTEM. NO MODEL YEARS LISTED. *PE
SB-0024 REV-NR
Mar 1, 2012
090000 FUEL SYSTEM, OTHER
ORION: ON CERTAIN BUSES, FUEL MINDER EQUIPMENT IS DISCONNECTED AND ELECTRICAL HARNESS NEEDS BE INSTALLED AND CONNECTED TO I/O SYSTEM. NO MODEL YEARS LISTED. *PE
SB-0007
Jan 1, 2012
980000 UNKNOWN OR OTHER
ORION: INFORMATION PROVIDED REGARDING THE DRIVER SLIDING WINDOW AND THE INSTALLATION OF STOPPER BLOCKS FOR DRIVER WINDOW. MODELS VII NG. NO MODEL YEARS LISTED. *PE
NHTSA Safety Investigations — ORION VII
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE13004
Opened: Mar 5, 2013 — Closed: Jul 12, 2013
Coolant Leak Resulting in Occupant Burns
ODI is aware of three (3) incidents of heater hose failures on the delivery circuit (high temperature) of the engine coolant system on the subject transit buses.The failure occurs in the vicinity of the air ducts above the street-side passenger compartment.The air ducts may quickly fill with engine ... Read more
PE04074
Opened: Nov 2, 2004 — Closed: Dec 17, 2004
HYDRAULIC FAN FITTINGS LEAKING
THIS INVESTIGATION WAS OPENED AFTER ODI VISITED A TRANSIT FLEET FACILITY AND OBSERVED A BUS THAT HAD EXPERIENCED AN ENGINE COMPARTMENT FIRE.AFTER INSPECTING SIMILAR MODEL BUSES, SIX OTHER BUSES WERE FOUND TO HAVE LEAKING HYDRAULIC HOSES, RESULTING IN OILSPRAYINGINTO THE ENGINE COMPARTMENT AND ONTO H... Read more
ORION VII — All Years Overview
Complete safety history for the ORION VII across all model years (2001–2012).
94
Total Recalls
3
Total Complaints
2
Investigations
0
Reported Crashes
2
Reported Fires
0
Reported Deaths
ORION VII — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.