2004 ORION VII
14 recalls — 0 complaints — 1 TSBs
13V476000 Sep 27, 2013
ELECTRICAL SYSTEM
Defect Description
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conduc... Read more
Consequence
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
10V015000 Jan 21, 2010
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
Defect Description
DAIMLER BUSES IS RECALLING CERTAIN ORION TRANSIT BUSES EQUIPPED WITH THE MORSE REMOTE THROTTLE CONTROL. THE MORSE REMOTE THROTTLE CONTROL PANEL IS LOCATED IN THE ENGINE COMPARTMENT AND A SWITCH ON IT IS LABELED, "THROTTLE"; "OFF" OR "FRONT" AND "ON" OR "REAR" SELECTING THE ACTIVE ENGINE CONTROL STAT... Read more
Consequence
THE BUS COULD ACCELERATE AT A HIGHER RATE THAN ANTICIPATED INCREASING THE RISK OF A CRASH.
Remedy
DAIMLER WILL PROVIDE INSTRUCTIONS TO MODIFY THE WIRING TO THE MORSE THROTTLE CONTROL SWITCH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 1, 2010. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.
09V413000 Oct 20, 2009
INTERIOR LIGHTING
Defect Description
DAIMLER BUSES OF NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2009 ORION TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence
A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND A FIRE.
Remedy
ORION WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ORION AT 1-800-716-7466.
08V480000 Sep 29, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
DAIMLER BUSES IS RECALLING 175 MY 2004-2008 ORION V AND VII BUSES EQUIPPED WITH A CUMMINS ISL DIESEL ENGINES. DUE TO VARIOUS ALTERNATOR CABLE ROUTING CONFIGURATIONS, IT MAY BE POSSIBLE FOR THE CABLE TO RUB ON ENGINE COMPONENTS.
Consequence
WHEN THE CABLE RUBBING IS NOT DETECTED DURING REGULAR MAINTENANCE INSPECTIONS, THE INSULATION CAN RUB TO EXPOSE THE ELECTRIFIED CABLE. ARCING CAN CAUSE A FIRE TO OCCUR.
Remedy
DAIMLER BUSES WILL REROUTE THE ALTERNATOR CABLE TO ENSURE THAT THE CABLE DOES NOT CONTACT ENGINE COMPONENTS. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.
07V379000 Aug 28, 2007
ENGINE AND ENGINE COOLING
Defect Description
ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ENGINES CONFIGURED WITH DIESEL PARTICULATE FILTERS (DPF) AND ULTRA COMPACT MODULES (UCM), THE UCM MAY FAIL. THE UCM IS LOCATED IN A WIRING HARNESS INSIDE THE ENGINE COMPARTMENT ON THE CURB SIDE.
Consequence
THE ENGINE MAY STALL AND THE UCM MAY FAIL CAUSING A FIRE.
Remedy
OWNERS WILL BE PROVIDED WITH INSTRUCTIONS AND PARTS TO REPLACE THE 5 AMP CIRCUIT BREAKER WITH A 2 AMP FUSE TO MITIGATE THE FAILURE OF THE UCM FROM SUBSEQUENTLY CAUSING A FIRE. THE RECALL BEGAN ON JANUARY 25, 2008. OWNERS MAY CONTACT DCBUSNA/ORION BUS AT 905-403-7832.
07V326000 Jul 26, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Defect Description
ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISL ENGINES, THE EXHAUST ELBOW WAS INCORRECTLY ASSEMBLED AND WELDED DURING PRODUCTION. THE UPPER FLANGE HAS A BUTT TYPE WELD INSTEAD OF A FILLET TYPE WELD.
Consequence
AN EXHAUST SYSTEM THAT IS NOT MAINTAINED TO ENSURE THAT THERE ARE NO LEAKING SECTIONS CAN CAUSE HEAT DAMAGE TO SURROUNDING COMPONENTS INCREASING THE RISK OF A FIRE.
Remedy
OWNERS WILL BE REIMBURSED FOR THE REPLACEMENT OF THE EXHAUST ELBOW. THE RECALL BEGAN DURING SEPTEMBER 2007. OWNERS MAY CONTACT ORION AT 1-800-716-7466.
06V492000 Dec 22, 2006
SERVICE BRAKES, AIR
Defect Description
ON CERTAIN BUSES EQUIPPED WITH A GRAHAM WHITE BRAKE AIR DRYER MODEL QBA15, THE BRAKE AIR DRYER TIMER DOES NOT FUNCTION PROPERLY. THE AIR ENTERING INTO THE BRAKE SYSTEM MAY NOT HAVE THE MOISTURE REMOVED. IF NOT PROPERLY DRAINED, SMALL ICE CRYSTALS MAY FORM IN THE BRAKE SYSTEM PREVENTING THE SYSTEM ... Read more
Consequence
THE BUS MAY NOT PERFORM AS EXPECTED WHEN STOPPING, INCREASING THE RISK OF A CRASH.
Remedy
DAIMLERCHRYSLER IS WORKING WITH GRAHAM WHITE TO DEVELOP A REMEDY. OWNERS ARE BEING ASKED TO INSPECT THE WET BRAKE AIR TANK FOR MOISTURE BY USING A MANUAL DRAIN. ONLY TWO CUSTOMERS ARE INVOLVED AND HAVE BEEN CONTACTED.
06E028000 Apr 3, 2006
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
CERTAIN MY 2000-2005 DETROIT DIESEL SERIES 50G ENGINES MANUFACTURED BETWEEN OCTOBER 2, 2002, AND MARCH 22, 2005, EQUIPPED ON CERTAIN 2002-2004 ORION V AND 2002-2005 ORION VII TRANSIT BUSES. HIGHER THAN EXPECTED TEMPERATURES WILL ALLOW THE LOW PRESSURE NATURAL GAS REGULATOR GASKET TO LEAK COOLANT AN... Read more
Consequence
THIS CAN RESULT IN A SHORT IN THE ELECTRICAL CIRCUIT AND THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE.
Remedy
DETROIT DIESEL WILL NOTIFY OWNERS AND REPAIR THE ENGINES BY REPLACING THE LOW PRESSURE REGULATOR GASKET WITH AN IMPROVED GASKET FREE OF CHARGE. THE RECALL BEGAN ON APRIL 7, 2006. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708.
05V406000 Sep 13, 2005
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Defect Description
ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ISB-02 DIESEL ENGINES BUILT WITH EMC CONTROLLED FUEL LIFT PUMPS. ERRATIC VOLTAGE SUPPLY TO THE FUEL LIFT PUMP CAUSES PREMATURE ELECTRIC BRUSH WEAR INTERNAL TO THE FUEL LIFT PUMP. THIS PREMATURE WEAR COULD RESULT IN FUEL LIFT PUMP FAILURE AND IN SOME C... Read more
Consequence
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
Remedy
CUMMINS, IN CONJUNCTION WITH ORION, WILL NOTIFY OWNERS AND REPAIR THE ENGINES BY EMC RECALIBRATION AND REPLACEMENT OF THE FUEL LIFT PUMP AT NO CHARGE TO THE CUSTOMER. OWNERS MAY CONTACT CUMMINS ASSISTANCE CENTER AT 1-800-DIESELS OR ORION AT 1-315-223-5100.
05V282000 Jun 14, 2005
STRUCTURE:BODY:DOOR
Defect Description
ON CERTAIN COMMERCIAL BUSES EQUIPPED WITH VAPOR DOOR ASSEMBLIES, THE TWO PIECE CURVED CONNECTING RODS WHEN USED AS AN ELEMENT OF THE DOOR ACTUATION LINKAGE IN CONJUNCTION WITH A VAPOR MEDIUM PNEUMATIC DIFFERENTIAL ENGINE, MAY BE SUBJECT TO FATIGUE FAILURE RESULTING IN BENDING OR BREAKING OF THE CONN... Read more
Consequence
A BROKEN CONNECTING ROD CAN ALLOW THE DOOR PANEL TO MOVE FREELY IN AN UNCONTROLLED MANNER, LEAVING PASSENGERS INSIDE THE VEHICLE UNPROTECTED BY THE DOOR PANEL AND ENABLING A PROTRUDING DOOR PANEL TO STRIKE PERSONS OR OBJECTS OUTSIDE THE VEHICLE.
Remedy
ORION IS WORKING WITH VAPOR BUS INTERNATIONAL TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. THE REMEDY CONSISTS OF REPLACING THE TWO PIECE CONNECTING ROD WITH A ONE PIECE CONNECTING ROD. OWNERS MAY CONTACT ORION BUS AT 905-403-7832 OR VAPOR AT 847-777-6400.
05V079000 Mar 2, 2005
FUEL SYSTEM, DIESEL
Defect Description
ON CERTAIN TRANSIT BUSES, THE FUEL LIFT PUMP COULD FAIL IN A MANNER WHICH RESULTS IN ENGINE FUEL STARVATION, WHICH COULD RESULT IN A STALL CONDITION. POTENTIAL LIFT PUMP FAILURE MODES INCLUDE: BRUSH WEAR OUT, BUSHING FAILURE, ROTOR TAB INSERT FAILURE, OR ANY OTHER FAILURE MODE THAT WOULD CAUSE THE... Read more
Consequence
IF THE FUEL LIFT PUMP PUMPING ELEMENT STOPS SPINNING AND THE FUEL PUMPING VANES STOP IN A LOCATION WHICH BLOCKS FUEL FLOW THROUGH THE LIFT PUMP, THE ENGINE WILL BE STARVED OF FUEL. FUEL STARVATION COULD CAUSE LOW ENGINE POWER, ENGINE MISFIRE, OR ENGINE STALL. PRIOR TO THE ENGINE STALLING, THE OPER... Read more
Remedy
CUMMINS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR ORION BUS AT 905-403-7807.
05V058000 Feb 16, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
ON CERTAIN TRANSIT BUSSES EQUIPPED WITH ARVINMERITOR URRESKO TIE ROD CLAMPS, HEAT TREATMENT OF CLAMPS CREATED A SURFACE HARDNESS THAT COULD LEAD TO A FRACTURE OF THE CLAMPS.
Consequence
IN THE EVENT OF A CRACK, THE CLAMPS COULD BREAK OFF AFFECTING TOE-IN AND ALIGNMENT. THE TIE ROD CAN COME LOOSE RESULTING IN STEERING LOSS AND A CRASH COULD OCCUR WITHOUT PRIOR WARNING.
Remedy
ARVINMERITOR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT ARVINMERITOR AT 1-866-668-7221 OR ORION BUS AT 905-403-7832.
04V447000 Sep 13, 2004
LATCHES/LOCKS/LINKAGES
Defect Description
ON CERTAIN BUSES, THE BATTERY STORAGE SLIDING TRAY LOCKING TOGGLE WAS NOT TIGHTENED SUFFICIENTLY. THE BATTERY DOOR CAN OPEN ALLOWING THE BATTERY TRAY TO SLIDE OUT FROM THE STORED POSITION.
Consequence
THIS COULD CAUSE AN OBSTACLE, WHICH COULD RESULT IN A CRASH.
Remedy
DEALERS WILL INSPECT AND ADD A LOCKING PIN TO KEEP THE BATTERY TRAY FROM SLIDING. ORION HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. CUSTOMERS MAY ALSO CONTACT ORION AT 1-905-403-7832.
04V425000 Aug 30, 2004
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
ON CERTAIN BUSES, THE ASSEMBLY OF THE WALKING BEAM CONNECTION TO THE REAR SUSPENSION EXHIBITS LOOSE OR BREAKING OF BOLTS DUE TO MISALIGNED SPACERS.
Consequence
THE BOLTS ATTACHING THE REAR AXLE TO THE WALKING BEAM SUSPENSION CAN BREAK. THE AXLE MOVES UPWARD CAUSING THE TIRE TO CONTACT THE WHEELWELL. PARTIAL REAR WHEEL AXLE ALIGNMENT IS LOST. THE VEHICLE EXHIBITS A BRAKING EFFECT ON THE REAR WHEEL.
Remedy
DEALERS WILL INSPECT AND REPLACE THE SPACER WITH ONE THAT WILL PROVIDE PROPER ALIGNMENT WHERE NEEDED AND CONFIRM TORQUE. THE RECALL BEGAN JULY 14, 2005. OWNERS SHOULD CONTACT ORION AT 1-905-403-7832.
No complaints found for this vehicle.
Technical Service Bulletins — 2004 ORION VII
1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
SIL-10-06-10
Jun 1, 2010
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DAIMLER TRUCKS: THE WINDOWS HAVE BEEN LOCKED WITH A SCREW OR LOCKING BLOCK. THERE IS A PROCEDURE TO ALLOW THESE WINDOWS TO BE MADE TO OPEN. *RM
NHTSA Safety Investigations — ORION VII
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE13004
Opened: Mar 5, 2013 — Closed: Jul 12, 2013
Coolant Leak Resulting in Occupant Burns
ODI is aware of three (3) incidents of heater hose failures on the delivery circuit (high temperature) of the engine coolant system on the subject transit buses.The failure occurs in the vicinity of the air ducts above the street-side passenger compartment.The air ducts may quickly fill with engine ... Read more
PE04074
Opened: Nov 2, 2004 — Closed: Dec 17, 2004
HYDRAULIC FAN FITTINGS LEAKING
THIS INVESTIGATION WAS OPENED AFTER ODI VISITED A TRANSIT FLEET FACILITY AND OBSERVED A BUS THAT HAD EXPERIENCED AN ENGINE COMPARTMENT FIRE.AFTER INSPECTING SIMILAR MODEL BUSES, SIX OTHER BUSES WERE FOUND TO HAVE LEAKING HYDRAULIC HOSES, RESULTING IN OILSPRAYINGINTO THE ENGINE COMPARTMENT AND ONTO H... Read more
ORION VII — All Years Overview
Complete safety history for the ORION VII across all model years (2001–2012).
94
Total Recalls
3
Total Complaints
2
Investigations
0
Reported Crashes
2
Reported Fires
0
Reported Deaths
ORION VII — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.