2008 MITSUBISHI OUTLANDER Recalls, Complaints & Safety

STRUCTURE:FRAME AND MEMBERS

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began August 7, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-003.

141,200 vehicles affected

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

141,200 vehicles affected

STRUCTURE:FRAME AND MEMBERS

141,200 vehicles affected

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

141,200 vehicles affected

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2009-2012 Lancer, 2008-2012 Outlander, 2010-2012 Lancer Sportback, and 2011-2012 Outlander Sport vehicles equipped with either a 4B11 or 4B12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.

Remedy: MMNA will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-001.

141,053 vehicles affected

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2010 Outlander, 2008-2010 Lancer, 2009-2010 Lancer Evolution, and 2010 Lancer Sportback vehicles equipped with sunroofs. The sunroof glass may detach from the sunroof assembly, becoming a road hazard to other vehicles.

Remedy: MMNA will notify owners, and dealers will replace the sunroof glass assembly, free of charge. The recall began on February 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-003.

56,641 vehicles affected

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2013 Outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.

Remedy: MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The recall began July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-003.

100,082 vehicles affected

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2007-2013 Outlander vehicles manufactured September 8, 2006, to March 29, 2013. In the affected vehicles, water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.

Remedy: MMNA will notify owners, and dealers will replace the rubber boot on the ball joint to prevent water intrusion. Additionally, they will inspect the wiper motor crank arm for excessive play, replacing it as necessary. These repairs will be done free of charge. The recall began on July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-009.

100,082 vehicles affected

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.

194,674 vehicles affected

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2008-2011 Lancer, Lancer Evolution, and Outlander; 2009-2011 Lancer Sportback, Lancer Rilliart, and Lancer Sportback Ralliart; and 2011 Outlander Sport vehicles. The affected vehicles, manufactured with 4B1 engines, have an engine pulley and belt arrangement for turning the alternator, the cooling fan and the power steering pump (if equipped). These pulleys may experience unusual wear and allow for belt detachment.

Remedy: Mitsubishi will notify owners, and dealers will replace the drive belt with a rubber belt. Drive pulleys that are excessively worn will be replaced. These repairs will be performed free of charge. The recall began on October 15, 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-009.

165,923 vehicles affected

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2007-2009 Outlander vehicles manufactured December 15, 2006, to October 31, 2007, and April 16, 2008, to August 22, 2009. In the affected vehicles, the brake light switch may malfunction causing the brake lights to not illuminate during brake application.

Remedy: Mitsubishi will notify owners, and dealers will replace the brake light switch with a new one, free of charge. The recall began in mid-October 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-010. Note: This recall is an expansion of recall 08V-680 and does not include any vehicles that were previously recalled.

37,145 vehicles affected

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013 Outlander vehicles equipped with a 6-speed automatic transmission. Additionally, Mitusbishi is recalling certain 2007-2012 Outlander vehicles that received replacement 6-speed automatic transmissions during servicing. The transmissions in these vehicles have insufficient clearance between the power steering pressure tube and the converter housing of the automatic transmission. As a result of the contact, the power steering pressure tube may develop a hole and leak power steering fluid.

Remedy: Mitsubishi will notify owners, and dealers will replace the power steering pressure tube and return tube, free of charge. The recall began in August 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-006.

203 vehicles affected

SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

MITSUBISHI IS RECALLING 39,711 MY 2008-2009 OUTLANDER AND LACER VEHICLES. INCORRECT MATERIAL COMPOSITION OF THE BRAKE BOOSTER CHECK VALVE MAY CAUSE THE CHECK VALVE TO STICK CLOSED WHEN THE ENGINE IS SHUT OFF. WHEN THE VEHICLE IS RE-STARTED AND PUT INTO MOTION, UNDER CERTAIN DRIVING CONDITIONS (VERY SLOW VEHICLE MANEUVERS), THERE MAY BE INSUFFICIENT INITIAL BRAKING ASSIST.

Remedy: DEALERS WILL REPLACE THE BRAKE BOOSTER CHECK VALVE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT MITSUBISHI AT 1-800-222-0037.

39,711 vehicles affected

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

MITSUBISHI IS RECALLING 21,493 MY 2007-2008 OUTLANDER VEHICLES EQUIPPED WITH LED TYPE STOP LAMPS AND DISTRIBUTED IN THE UNITED STATES AND PUERTO RICO. THE BRAKE LAMP SWITCH MAY MALFUNCTION AND CAUSE THE STOP LAMPS TO NOT ILLUMINATE DURING BRAKE APPLICATION.

Remedy: DEALERS WILL REPLACE THE STOP LAMP SWITCH. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT MITSUBISHI AT 1-800-222-0037.

21,493 vehicles affected

SEATS

MITSUBISHI IS RECALLING 5,400 MY 2007-2008 OUTLANDER PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. FOR VEHICLES WITHOUT AN ELECTRIC POWER SEAT, THE FLOOR HARNESS CONNECTOR FOR THE POWER SEAT IS PLACED DIRECTLY ON THE FLOORBOARD UNDERNEATH THE CARPETING (VEHICLES WITH POWER SEATS ALREADY HAVE THE HARNESS ELEVATED). IF A VEHICLE OCCUPANT ENTERS THE VEHICLE WITH A SUFFICIENT AMOUNT OF SNOW ON THEIR FEET CONTAINING ROAD SALT, IT IS POSSIBLE FOR THE MELTED SNOW MIXTURE TO SOAK THE CARPET AND ALLOW THE SALT-WATER SOLUTION TO COME INTO CONTACT WITH THE UNUSED POWER SEAT HARNESS CONNECTOR.

Remedy: DEALERS WILL RELOCATE THE FLOOR HARNESS FROM BENEATH BOTH THE PASSENGER AND DRIVER SEATS TO ABOVE THE CARPET AND AWAY FROM THE BOTTOM OF THE FLOORBOARD TO PREVENT CONTACT WITH ANY FUTURE MELT SOLUTION. THE RECALL BEGAN ON APRIL 7, 2008. OWNERS MAY CONTACT MITSUBISHI AT 1-800-222-0037.

5,400 vehicles affected

Rusted suspension crossbody unsafe to drive. The brakes and calibers seem to always seize as well making this vehicle a death trap no matter how many times I get it fixed.

The contact owns a 2008 Mitsubishi Outlander. The contact stated while driving 30 mph, she heard an abnormal coming from the rear of the vehicle. The contact stated there was no warning light illuminated. The contact drove the vehicle to her residence. The contact took the vehicle to independent mechanic and was informed that the rear driver’s side sub-frame cross member was corroded. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 138,000.

MITSUBISHI HAS A LIMITED RECALL FOR RUSTED CROSSMEMBERS ON 2008+ OUTLANDER SPORTS FROM CERTAIN STATES THAT USED SALT TO TREAT SNOW. MY DAUGHTER'S 2008 OUTLANDER HAS ALWAYS BEEN REGISTERED IN SATELLITE BEACH, FL, A VERY SALTY ATMOSPHERE. THE FRONT WHEELS WOBBLE ON ACCELERATION AND RAPID DECELERATION BECAUSE THE CROSSMEMBER IS SEVERELY RUSTED - CAUSED BY THE BEACHSIDE SALTY LOCATION. IT'S UNSAFE TO DRIVE AS THE SUSPENSION COMPONENTS MAY BREAK LOOSE AT ANY TIME. THE NHTSA CAMPAIGN NO. 20V280000 SHOULD INCLUDE SALTY, BEACHSIDE LOCATIONS LIKE SATELLITE BEACH. IT IS OBVIOUSLY A SAFETY ISSUE VERY SIMILAR TO WHAT NHTSA ALREADY ACTED ON.

THE CAR IS A MITSUBISHI OUTLANDER E.S 2008 WITH 42000 MILES ON IT ,AND THE TRANSMISSION IS NOT SHIFTING. I CONTACTED MITSUBISHI MOTORS BUT SINCE 10 YEARS PASSED NOTHING COULD BE DONE.I HAD BEEN SURFING INTERNET AND THERE ARE TOO MANY ISSUES RELATED TO THIS TYPE VEHICLES.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER EQUIPPED WITH GENERAL TIRES, TIRE LINE: GRABBER HTS60, TIRE SIZE: 215/70/R16, DOT NUMBER: VYBAHMFE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE LOSS HALF OF THE AIR PRESSURE. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE NO FAILURE WAS DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE TIRES EXAMINED AT THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

I RECEIVED A RECALL NOTICE FROM MITSUBISHI RELATED TO A CROSS MEMBER OF THE FRAME. THERE WAS A PROBLEM WITH THE VEHICLE AND I TOOK IT IN FOR SERVICE AND THEY DISCOVERED A CORROSION ISSUE WHICH I HAD THEY SERVICE GARAGE FIX AND I PAID FOR THE REPAIR. MITSUBISHI IS DENYING THE CLAIM BECAUSE THEY SAY THAT THERE WAS NO DEFLECTION OF THE CROSS MEMBER. THERE WAS NO DEFLECTION OF THE CROSS MEMBER BECAUSE I HAD IT REPAIRED BEFORE MITSUBISHI'S RECALL NOTICE. I WOULD LIKE TO BE REIMBURSED FOR $358.51 THE COST OF THE REPAIR PER THE RECALL NOTICE. THE REPAIR NOTICE IS AND THE REPAIR INVOICE ARE ATTACHED.

WHILE BRAKING, THE DRIVER SIDE BRAKE LIGHT IS ONLY WORKING WHEN THE HEADLIGHTS ARE NOT TURNED ON. I READ UP ON MITSUBISHI RECALLING BRAKE LIGHTS ON OUTLANDERS AND WHEN I LOOK UP MY VIN FOR A RECALL THERE IS NOT ONE ON THERE FOR THAT. THIS IS AN EXTREME ISSUE. LAST YEAR WE HAD IT LOOKED AT, THE WHOLE LIGHT ASSEMBLY REPLACED, THE FUSE REPLACED AND YET NOTHING WORKED.

CROSS MEMBER RUSTED THROUGH - UNSAFE TO DRIVE - HAD IT FIXED IN MARCH 2019 AND MITSUBISHI WILL NOT REIMBURSE ME FOR THE OUT OF POCKET COSTS BEFORE THE RECALL WAS ISSUED JULY 2020

WHILE HAVING EXHAUST WORK DONE ON MY 2008 MITSUBISHI OUTLANDER IN MARCH OF 2020, IT WAS DISCOVERED THAT THE FRONT CROSSMEMBER IS RUSTED COMPLETELY THROUGH. THIS VEHICLE HAS THE 2.4L 4-CYLINDER ENGINE. THERE WAS APPARENTLY A RECALL INVOLVING V6 OUTLANDERS FOR THIS ISSUE, BUT NONE FOR THE 4-CYLINDER MODEL FOR WHAT APPEARS TO BE EXACTLY THE SAME PROBLEM.

##1ST PROBLEM==I WAS THE CAR AND GOT AN SPEED OF 25MPH AND SUDENNLY THE CAR WONT MOVED FORWARD EVEN IM TRYING TO DEPRESSED THE GAS PEDAL BUT THE SAME IT WONT MOVED FORWARD BUT WHEN I SHOT OFF THE ENGINE AND RE START AGAIN ITS TRHE TIME THAT WILL MOVED FORWARD=== ##2ND PROBLEM==MY WIFE WENT TO PICK UP OUR SON FROM THE SCHOOL AS SHE WAS DRIVING THE CAR TO THE INTERSECTION WITH TRAFFIC LIGHTS THIS AFTERNOON WHEN SUDDENLY THE CAR STOPS AND THE WHEEL IS HARD TO TURN FROM LEFT OR RIGHT AND GOT PANICKED AND THEN SHE CALLED ME FOR THE RESCUE, AS I ARRIVED IN THE PLACE I DROVE THE CAR TO A SAFE PLACE AND CHECKED WHAT WRONG WITH IT, AS I OPEN THE ENGINE HOOD I SAW THE BELT THAT IS HANGING AND I TRIED TO TAKE IT OUT. AND THEN I DROVE THE CAR TO OUR HOUSE WITH OUT THE BELT.

NOTICED THAT THE CROSSMEMBER HAS ROTTED AWAY AT THE WELD AND NOT SAFE TO DRIVE. ALL OTHER COMPONENTS ARE OK. THERE IS A RECALL FOR 2008 V6 MODELS FOR THE CORROSION, BUT NOT FOR 2008 4 CYL?? IT USES THE SAME DEFECTIVE PARTS BACK IN 2008.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE, CROSS MEMBER, AND SUB FRAME SHOWED EXCESSIVE CORROSION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. SUNNYSIDE MITSUBISHI (7630 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-7711) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. *TT CONSUMER STATED LOSS OF STEERING HAD TO BE REPAIRED IMMEDIATELY.*JB

THERE'S A RECALL ON THE FRONT CROSS MEMBER/SUB-FRAME,WHICH IS IN GOOD CONDITION,BUT NOT THE BACK ONE. WHICH MINE JUST ACTUALLY RIPPED! IT STARTED DRIVING ODD,LIKE THE BACK END DOESN'T STAY BEHIND IT. WOULD KIND OF SHUDDER AT TAKEOFF, AND SOUNDS AWFUL! ESPECIALLY NOTICEABLE GOING SLOWLY ON A DIRT DRIVEWAY WITH BUMPS.EVEN WITH BRAND NEW SUSPENSION,TIRES,CV-SHAFTS,BEARINGS,EVERYTHING.IT STILL DID IT.THEN YESTERDAY IT STARTED REALLY BANGING AND THUMPING UNDERNEATH.IT WAS HARD TO FIGURE OUT BECAUSE IT WOULD HAPPEN AT DIFFERENT TIMES.SOMETIMES CORNERS,SOMETIMES GOING STRAIGHT,ESPECIALLY WHEN THE BODY WOULD TWIST. SO I STOPPED AND CHECKED. I NOTICED THE VEHICLE WAS DROPPED AT LEAST AN INCH ON ONE SIDE. IT HAS BRAND NEW STRUTS IN IT, SO I LOOKED CLOSER. ON THE DRIVERS SIDE REAR, WHERE THE LATERAL CONTROL ARM ATTACHES TO IT,THE ACTUAL SUB FRAME/CROSS MEMBER IS TORN! IT IS WAY TO NEW TO HAVE THE SUB-FRAME ROTTED SO BAD THAT IT JUST RIPS.OBVIOUSLY MITSUBISHI FORGOT TO TREAT THAT CROSS-MEMBER AS WELL! OR JUST GOT THE TWO BACKWARDS IN THE RECALL? THIS IS THE 2008 OUTLANDER V6,4WD,XLS. ALSO,NOT A SAFETY ISSUE,BUT STILL NOT NORMAL FOR THE AGE, ALL MY PAINT ON THE FRONT BUMPER IS JUST FALLING OFF.IN CHUNKY FLAKES?

LOW BEAM HEADLAMPS HAVE BEEN GOING COMPLETELY OUT. THIS HAPPENED WHEN IN MOTION ON A HIGHWAY . IT IS DIFFICULT TO NAVIGATE AND BE SEEN WHEN THIS HAPPENED. I HAVE TAKEN THE VEHICLE TO A MITSUBISHI DEALER FOR REPAIR BUT THE PROBLEM HAS RECURRED 4 TIMES. I HAVE BEEN TOLD A RELAY WAS BURNT OUT THREE TIMES AND HAD BEEN REPLACED. ANOTHER TIME I WAS TOLD THERE WAS AN INTERNAL SHORT. USUALLY THE REPAIR ONLY LASTS 3-4 WEEKS AND THEN THE LIGHTS GO OUT AGAIN. THIS LAST TIME WAS ONLY 2.5 WEEKS SINCE IT WAS LAST REPAIRED. THIS HAS BEEN INCREDIBLY FRUSTRATING AND NOT TO MENTION DANGEROUS. THIS HAS OCCURRED 8/29/18, 8/10/18, 7/11/18, 6/~13/18.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS UNDERGOING SCHEDULED MAINTENANCE, THE DEALER (TONY MANGINO MITSUBISHI, 1658 U S 9, CLIFTON PARK ,NEW YORK 12065) INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. *TT

THA REAR STOP LIGHT DSNT WORK..BEFORE THE LEFT SIDE LIGHT DSNT WORK AND NOW THE RIGHT SIDE DSNT WORK

CROSS MEMBER RECALL. TAKING TOO LONG FOR SCHALLER TO PERFORM REPAIR/RECALL WORK.

TL* THE CONTACT OWNED A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. THE SPEED WAS UNKNOWN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER WAS DRIVING AND SUSTAINED A CHEST INJURY AND A BRUISED RIGHT KNEE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-267758994. PRIOR TO THE CRASH, THE VEHICLE WAS THOROUGHLY INSPECTED AT MISSION MITSUBISHI (9800 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 342-2886) WHERE THE DEALER STATED THAT THE BALL JOINTS WOULD SOON NEED REPLACEMENT. THE MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST WITH THE VEHICLE DUE TO THE CONTACT'S INSURANCE COMPANY LOOKING INTO THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Crash 1 injured

FAULTY CLOCK SPRING IN MY STEERING WHEEL WHICH CAN CAUSE THE AIR BAG TO NOT DEPLOY IF OR WHEN THIS VEHICLE IS IN AN ACCIDENT

THE CRUISE CONTROL AND ALL THE AUDIO CONTROLS NO LONGER WORKS IN MY CAR

I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY SERPENTINE BELT POPPED OFF THE TENSIONER WHICH CAUSED ME TO LOSE MY POWER STEERING AND THEN RESULTED IN MY RADIATOR BLOWING ON THE SIDE OF THE INTERSTATE

WENT TO A MECHANIC AND HE FOUND EXTENSIVE CORROSION IN THE CROSSMEMBER OF THE VECHILE.

TOOK CAR IN FOR SAFETY RECALL FOUND OUT THAT MY ENGINE CROSS MEMBER HAS BEEN RUSTING THERE IS A SAFETY RECALL ON THIS ISSUE BUT WAS NOT NOTIFIED DEALERSHIP TOLD ME THAT IT WOULD BE 970.00 TO REPLACE THIS IS NOT MY RESPONSIBILITY IT'S MITSUBISHI S SHOULD HAVE BEEN RECALLED BEFORE THE RUST AND SEALED COATED PLEASE GET BACK ON THIS ISSUE COULD HAVE LEAD TO MY STEERING FAILURE AND POSSIBLY A FATALITY FOR ME AND MY FAMILY

BRAKE SWITCH RECALL - WHEN THE VEHICLE IS IN PARK, TURNED ON, AND THE BRAKE IS PRESSED TO SHIFT FROM PARK TO ANY OTHER POSITION, THE SHIFTER REMAINS LOCKED IN THE PARK POSITION.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE, AN ABNORMAL WHINING NOISE WAS HEARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SKYLAND AUTO GROUP LOCATED AT 255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806; (828) 667-5213) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE IN DECEMBER OF 2016, THAT INDICATED THEY DID NOT HAVE THE PARTS YET TO MAKE THE REPAIR BUT WOULD SEND A SECOND NOTICE WHEN THEY WERE RECEIVED. I CALLED TODAY7/7/17 SEVEN MONTHS AFTER GETTING THE NOTICE AND WAS TOLD THEY STILL DO NOT HAVE THE PARTS TO MREPAIR THE PROBLEM?

I RECEIVED AN INTERIM "IMPORTANT SAFETY RECALL" LETTER IN DECEMBER 2016 REGARDING THE WIPER LINK BALL JOINT , POTENTIAL CORROSION AND SEPARATION CAUSING WINDSHIELD WIPERS TO STOP OPERATING. THE LETTER INDICATED THAT NO PARTS WERE AVAILABLE FOR THE REPAIR AND THAT I WOULD BE CONTACTED WHEN THE REMEDY PARTS WERE AVAILABLE. APPROXIMATELY 6 MONTHS LATER, IN EARLY JUNE, I RECEIVED A BRIGHT ORANGE "URGENT RECALL REPAIRS" POSTCARD FROM MY DEALERSHIP ABOUT THE SAME ISSUE. I CALLED THE DEALERSHIP, MICHAUD MITSIBUSHI IN DANVERS, MA, AND REQUESTED AN APPOINTMENT FOR RECALL REPAIRS TO THE WIPER SYSTEM. THE SERVICE DEPARTMENT INFORMED ME THAT NO PARTS WERE AVAILABLE, AND THAT THE POSTCARD WAS SIMPLE A "PRE-NOTIFICATION". THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. IN THE MEAN TIME, I'M DRIVING A VEHICLE WHOSE WIPERS COULD FAIL AT ANY TIME.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 251-473-3336 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V791000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHEN THE CONTACT SHIFTED THE GEAR INTO PARK AN ACCELERATION NOISE WAS HEARD FROM THE TRANSMISSION AREA OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 95,000. UPDATED 06/08/17*LJ THE CONSUMER STATED THE FAILURE COULD NOT BE DUPLICATED; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE UPDATED 09/09/2017*JS

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR WITHOUT WARNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V366000 (STEERING). THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05-26-15*BF UPDATED 6/30/2015 *JS

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V564000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL NOTICE REGARDING MY 2008 MITSUBISHI OUTLANDER REGARDING THE DRIVE BELT AND PULLEY SYSTEM. I MADE AN APPOINTMENT WITH MY DEALERSHIP, JERRY'S MITSUBISHI, IN PARKVILLE MD 21234 AND THEN THEY CANCELLED THE APPOINTMENT STATING THEY DO NOT HAVE THE PARTS AND HAVE NO DATE WHEN THEY ARE TO ARRIVE. I TRIED CALLING MITSUBISHI CUSTOMER RELATIONS 888-648-7820 AND THEIR AUTOMATED SYSTEM DOESN'T ALLOW NOR CAN I EVER SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE. I HAVE ALSO TRIED TO CONTACT NHTSA AT 1-888-327-4236 AND AGAIN HAVE NO WAY OF SPEAKING WITH A REPRESENTATIVE. SO IT LOOKS LIKE THE ONLY AVENUE OF APPROACH IS TO SUBMIT THIS COMPLAINT WHICH IS NOT ONLY FOR THE RECALL BUT TO COMPLAIN ABOUT THE INABILITY TO CONTACT ANYONE LIVE TO COMPLAIN ABOUT THE DEALERSHIP. I SINCERELY HOPE THIS GETS ATTENTION. *TR