EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read more
Consequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
42,540 vehicles affected
Manufacturer: DOPE, INC.
EQUIPMENT:OTHER:LABELS
Defect Description
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Consequence
THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy
MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXP
... ECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.Read more
100,432 vehicles affected
Manufacturer: MITSUBISHI CARIBBEAN
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A BULGE IN THE FUEL TANK CAUSED BY THE MANUFACTURING PROCESS RESULTED IN THINNING OF THE MATERIAL DURING A WELDING OPERATION, INCREASING THE RISK OF FUEL LEAKAGE.
Consequence
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy
DEALERS WILL REPLACE THE FUEL TANK ASSEMBLY. OWNER NOTIFICATION BEGAN MARCH 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AT 1-800-222-0037.
192 vehicles affected
Manufacturer: MITSUBISHI AMERICA
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A HOSE WAS MIS-MANUFACTURED AND COULD WEAKEN OVER TIME, WHICH COULD RESULT IN LEAKAGE OF THE AUTOMATIC TRANSMISSION FLUID.
Consequence
FLUID LEAKAGE FROM THE COOLER HOSES CAN CAUSE TRANSAXLE DRIVEABILITY PROBLEMS AND SMOKE IF THE OIL CONTACTS THE FRONT EXHAUST PIPE.
Remedy
DEALERS WILL REPLACE THE HOSE ASSEMBLY FOR THE AUTOMATIC TRANSMISSION OIL COOLER. OWNER NOTIFICATION MAILING WILL BE PHASED OVER A FIVE-MONTH PERIOD STARTING MARCH 26, THROUGH JULY 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE TH
... E FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AT 1-800-222-0037.Read more
277,227 vehicles affected
Manufacturer: MITSUBISHI AMERICA
SEATS
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A NUMBER OF INCORRECT DRIVER SIDE SEAT MOUNTING BOLTS WERE INSTALLED INTO VEHICLES.
Consequence
THE REAR ANCHOR BOLTS SECURING THE DRIVER'S SEAT MAY NOT PROPERLY SECURE THE SEAT AND COULD INCREASE THE RISK OF DRIVER INJURY IN AN ACCIDENT.
Remedy
DEALERS WILL INSPECT THE SEAT MOUNTING BOLTS AND THEN REPLACE THE BOLTS IF NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 15, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSU
... BISHI AT 1-800-222-0037.Read more
47 vehicles affected
Manufacturer: MITSUBISHI AMERICA
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE OUTER LAYER ONLY OF THIS 3-LAYER FUEL RETURN HOSE DOES NOT CONTAIN THE DESIRED OZONE PROTECTION DUE TO A PROCESSING ERROR.
Consequence
THIS HOSE IS CONSIDERED TO BE INADEQUATE.
Remedy
DEALERS WILL REPLACE THE FUEL RETURN HOSE.
10,510 vehicles affected
Manufacturer: MITSUBISHI AMERICA
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ROUTING OF THE WIRING HARNESS UNDER THE RIGHT AND LEFT SIDE OF THE REAR SEAT COULD ALLOW THE HARNESS TO CONTACT THE BODY. THE WIRES IN EACH HARNESS CONTROL THE STOP LAMP CIRCUIT, BACK-UP LAMP CIRCUIT, AND THE TURN LAMP CIRCUIT.
Consequence
IF ANY OF THESE WIRES BECOME SHORT-CIRCUITED, THE INTERIOR LAMPS, TURN SIGNAL LAMPS, AND REAR STOP LAMPS COULD STOP WORKING. THIS WOULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS TURNING OR BRAKING AND COULD LEAD TO A CRASH.
Remedy
DEALERS WILL RE-ROUTE AND SECURE THE HARNESSES AND, IF NECESSARY, REPAIR ANY PRE-EXISTING WIRE INSULATION DAMAGE.
13,974 vehicles affected
Manufacturer: MITSUBISHI AMERICA
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE HARNESS FOR THE CRANKSHAFT POSITION SENSOR COULD COME IN CONTACT WITH A NEW PROTECTIVE SHIELD CAUSING A GROUNDED CIRCUIT.
Consequence
PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD WILL CAUSE THE WIRING INSULATION TO WEAR AND EVENTUALLY TO GROUND OUT. THIS COULD CAUSE THE ENGINE TO DIE-OUT, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL RE-ROUTE THE CRANKSHAFT POSITION SENSOR HARNESS.
6,037 vehicles affected
Manufacturer: MITSUBISHI AMERICA
Complaint Statistics
211 total complaints
49 crashes 19 fires 28 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS:FRONTAL | 17 |
| AIR BAGS | 13 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 12 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 11 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 10 |
| ENGINE AND ENGINE COOLING:ENGINE | 8 |
| STRUCTURE:BODY | 8 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 6 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 6 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES | 6 |
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2001 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE TRANSMISSION HAD MALFUNCTIONED AND THE VEHICLE WOULD NOT OPERATE IN THE DRIVE AND REVERSE POSITION. IN ADDITION, THERE WAS A LEAKAGE AND SMOKE WAS ALSO PRESENT COMING FROM UNDER THE VEHICLE. THE CO
... NTACT INDICATED THAT THE FAILURE WOULD ONLY OCCUR WHEN ENGINE TEMPERATURE WAS HEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE TRANSMISSION HAD PREVIOUSLY EXPERIENCED THE SAME FAILURE AND WAS REPLACED IN 2013. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 220,000.Read more
Fire
Incident date: Aug 15, 2015
THE INTAKE MANIFOLD CRACKED IN AUG 2014 SO I BOUGHT ONE AND REPAIRED IT AND CHANGED THREE MOTOR AND TRAIN MOUNTS DROVE FOR TWO MONTHS AND CRACKED AGAIN RIGHT BEHIND THE THROTTLE BODY IT STARTED STALLING WHEN COME TO A STOP ROUGH IDLE.
Incident date: May 4, 2002
I HAD ISSUES WITH MY DRIVER SIDE SEAT FOR YEARS AND CURRENTLY STILL AN ISSUE. I NEVER REALIZED THIS WAS A RECALL ISSUE. I HAD A NUMBER OF ISSUE/PROBLEMS WITH MY VEHICLE AND ALWAYS TOOK MY CAR TO THE MITSUBITSHI DEALER AND THEY TOO NEVER MENTIONED ANY RECALL REGARDING DRIVER SIDE SEAT. THE DRIVER
... 'S SEAT IS NOT PROPERLY SECURE THE SEAT AND COULD INCREASE THE RISK OF DRIVER INJURY IN AN ACCIDENT.Read more
Incident date: Feb 3, 2015
WHEN STARTING OUT, THE GAS PEDAL STICKS. THIS STARTED WHEN OUR TEMPERATURE WAS VERY COLD FOR A FEW DAYS. MY VEHICLE IS ALWAYS PARKED IN THE GARAGE OVERNIGHT. *TR
Incident date: Jan 28, 2015
PROBLEM CODES WRONG WITH MY CAR. P0431 P0174 P0176 OR P0171 P0441 P0335 P0300. *TR
Incident date: Jan 28, 2015
PROBLEM CODES WRONG WITH MY CAR. P0431 P0174 P0176 OR P0171 P0441 P0335 P0300. *TR
Incident date: Jan 28, 2015
PROBLEM CODES WRONG WITH MY CAR. P0431 P0174 P0176 OR P0171 P0441 P0335 P0300. *TR
Incident date: Aug 9, 2014
I HAVE HAD REPEATED INCIDENTS WHERE MY HORN WILL SOUND DURING THE NIGHT, AND IF I WAS USING IT AS A WARNING TO ANOTHER DRIVER. I HAVE HAD IT CHECKED SEVERAL TIMES, AND I WAS FINALLY TOLD THAT THE AIRBAG IS PROBABLY WHAT IS CAUSING THE PROBLEM. NOW MY HORN DOESN'T SOUND AT ALL AND THIS POSES A SAFE
... TY HAZARD TO ME, MY CHILDREN AND ANY OTHER PASSENGERS AS WELL AS OTHER DRIVERS AND PEDESTRIANS. *TRRead more
Incident date: Aug 9, 2014
I HAVE HAD REPEATED INCIDENTS WHERE MY HORN WILL SOUND DURING THE NIGHT, AND IF I WAS USING IT AS A WARNING TO ANOTHER DRIVER. I HAVE HAD IT CHECKED SEVERAL TIMES, AND I WAS FINALLY TOLD THAT THE AIRBAG IS PROBABLY WHAT IS CAUSING THE PROBLEM. NOW MY HORN DOESN'T SOUND AT ALL AND THIS POSES A SAFE
... TY HAZARD TO ME, MY CHILDREN AND ANY OTHER PASSENGERS AS WELL AS OTHER DRIVERS AND PEDESTRIANS. *TRRead more
Incident date: Jun 17, 2014
THERE IS A MAJOR GAS IN MY CAR. THE SPELL IS THERE 100% OF THE TIME. WHEN YOU COME WITHIN 20 FEET OF THE CAR...YOU GET THE OVERWHELMING GAS SPELL. I'M AFRAID TO DRIVE THE CAR AT ALL NOW. I'M A SINGLE FATHER ON FULL DISABILITY, WITH A 16 YEAR OLD DAUGHTER WITH NO MOTHER. I CAN'T AFFORD THE GA
... S WHICH DOUBLED DUE TO THE GAS LEAK. MORE IMPORTANTLY...I CAN'T DRIVE MY DAUGHTER TO SCHOOL...ANYWHERE. *TRRead more
Fire
Incident date: Jun 17, 2014
THERE IS A MAJOR GAS IN MY CAR. THE SPELL IS THERE 100% OF THE TIME. WHEN YOU COME WITHIN 20 FEET OF THE CAR...YOU GET THE OVERWHELMING GAS SPELL. I'M AFRAID TO DRIVE THE CAR AT ALL NOW. I'M A SINGLE FATHER ON FULL DISABILITY, WITH A 16 YEAR OLD DAUGHTER WITH NO MOTHER. I CAN'T AFFORD THE GA
... S WHICH DOUBLED DUE TO THE GAS LEAK. MORE IMPORTANTLY...I CAN'T DRIVE MY DAUGHTER TO SCHOOL...ANYWHERE. *TRRead more
Fire
Incident date: Jun 17, 2014
THERE IS A MAJOR GAS IN MY CAR. THE SPELL IS THERE 100% OF THE TIME. WHEN YOU COME WITHIN 20 FEET OF THE CAR...YOU GET THE OVERWHELMING GAS SPELL. I'M AFRAID TO DRIVE THE CAR AT ALL NOW. I'M A SINGLE FATHER ON FULL DISABILITY, WITH A 16 YEAR OLD DAUGHTER WITH NO MOTHER. I CAN'T AFFORD THE GA
... S WHICH DOUBLED DUE TO THE GAS LEAK. MORE IMPORTANTLY...I CAN'T DRIVE MY DAUGHTER TO SCHOOL...ANYWHERE. *TRRead more
Fire
Incident date: May 10, 2014
THIS CAR HAS HAD A PROBLEM WITH THE O2 SENSORS, FUEL LINE, OIL LEAKS, FUSE AND ELECTRICAL SHORTS FROM THE START. WE HAVE TRIED TO FIX THE PROBLEMS, BUT THE REPAIRS NEVER LASTED LONG. THE BRAKE LINE RECENTLY STARTED LEAKING. TODAY WE WERE IN A WRECK BECAUSE THE BRAKES WENT OUT. WE WERE TRAVELING AT
... 35 MPH AND SHOULD HAVE HAD TIME TO STOP. THE CAR SLID UNDER A TRUCK, AND WAS TOTALED. WE WERE NEVER CONTACTED ABOUT ANY RECALLS INVOLVING OUR CAR. *TRRead more
Crash
Incident date: May 10, 2014
THIS CAR HAS HAD A PROBLEM WITH THE O2 SENSORS, FUEL LINE, OIL LEAKS, FUSE AND ELECTRICAL SHORTS FROM THE START. WE HAVE TRIED TO FIX THE PROBLEMS, BUT THE REPAIRS NEVER LASTED LONG. THE BRAKE LINE RECENTLY STARTED LEAKING. TODAY WE WERE IN A WRECK BECAUSE THE BRAKES WENT OUT. WE WERE TRAVELING AT
... 35 MPH AND SHOULD HAVE HAD TIME TO STOP. THE CAR SLID UNDER A TRUCK, AND WAS TOTALED. WE WERE NEVER CONTACTED ABOUT ANY RECALLS INVOLVING OUR CAR. *TRRead more
Crash
Incident date: Aug 14, 2013
TL* THE CONTACT OWNS A 2001 MITSUBISHI GALANT. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS TRAVELING APPROXIMATELY 35 MPH AND LOST CONTROL OF THE VEHICLE. THE DRIVER CRASHED INTO A DIRT HILL, DESTROYING THE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY HOWEVER, THERE WERE NO INJU
... RIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 176,000.Read more
Crash
Incident date: Jan 9, 2002
THE CAR LEAKS WATER INSIDE THE DRIVERS SIDE FRONT WEATHER RUNNING OR NOT THE CARPET IT MOLDY AND THE CAR IS NOT DRIVABLE IN ANY WET CONDITION. *TR
Incident date: Feb 7, 2013
AS OF APPX 8 MONTHS AGO, VEHICLE HAS BUCKED ON STARTUP. IT JUMPS OUT , AND THEN STOPS. CAR IN FORWARD OR REVERSE JOLTS OUT BUT THIS IS AN INTERMITTENT OCCURRENCE. YESTERDAY, BEST DESCRIBES PROBLEM, AS I APPROACHED RED LIGHT AND PUT FOOT ON ACCELERATOR AND CAR JUMPED OUT 3 OR 4 TIMES BEFORE ACTUA
... LLY MOVING FORWARD....THIS HAPPENED FOR THE WHOLE LENGTH OF MY TRIP...NECESSITATING HAVING TO PUT MY HAZARD LIGHTS ON SO I WOULD NOT BE HIT FROM BEHIND. REPEATED TRIPS TO REPUTABLE MECHANIC AND TRANSMISSION GARAGE ARE NOT ABLE TO DIAGNOSE PROBLEM. TRANSMISSION OIL AND FILTER AND CLEANING OF SOLENOIDS HAS BEEN DONE. *TRRead more
Incident date: Feb 7, 2013
AS OF APPX 8 MONTHS AGO, VEHICLE HAS BUCKED ON STARTUP. IT JUMPS OUT , AND THEN STOPS. CAR IN FORWARD OR REVERSE JOLTS OUT BUT THIS IS AN INTERMITTENT OCCURRENCE. YESTERDAY, BEST DESCRIBES PROBLEM, AS I APPROACHED RED LIGHT AND PUT FOOT ON ACCELERATOR AND CAR JUMPED OUT 3 OR 4 TIMES BEFORE ACTUA
... LLY MOVING FORWARD....THIS HAPPENED FOR THE WHOLE LENGTH OF MY TRIP...NECESSITATING HAVING TO PUT MY HAZARD LIGHTS ON SO I WOULD NOT BE HIT FROM BEHIND. REPEATED TRIPS TO REPUTABLE MECHANIC AND TRANSMISSION GARAGE ARE NOT ABLE TO DIAGNOSE PROBLEM. TRANSMISSION OIL AND FILTER AND CLEANING OF SOLENOIDS HAS BEEN DONE. *TRRead more
Incident date: Oct 16, 2012
TL* THE CONTACT OWNS A 2001 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING LAMP ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR AND THE MAIN ECU RELAY NEEDED
... TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 159,000.Read more
Incident date: Jan 1, 2012
MY HEATER STOPPED WORKING. THEN THE HEAT WOULD TAKE AT LEAST A HALF AN HOUR BEFORE COMING ON BUT WOULD ONLY STAY WARM WHEN I WAS DRIVING. CANNOT KEEP MY WINDOWS DEFROSTED IN THE WINTER! VERY UNSAFE! ALSO, MY LEFT, FRONT HEADLIGHT WILL GO ON BY ITSELF AND WILL BLINK, WITHOUT ANY KEY IN IGNITION, IT
... WILL STILL COME ON. DRVING AT NIGHT, HEADLIGHTS WOULDNT COME ON BUT THAT FRONT LEFT HEADLIGHT WOULD BLINK. I CAN ALSO HEAR A CLICKING SOUND WHEN THIS IS HAPPENING. *TRRead more
Incident date: Jan 1, 2012
MY HEATER STOPPED WORKING. THEN THE HEAT WOULD TAKE AT LEAST A HALF AN HOUR BEFORE COMING ON BUT WOULD ONLY STAY WARM WHEN I WAS DRIVING. CANNOT KEEP MY WINDOWS DEFROSTED IN THE WINTER! VERY UNSAFE! ALSO, MY LEFT, FRONT HEADLIGHT WILL GO ON BY ITSELF AND WILL BLINK, WITHOUT ANY KEY IN IGNITION, IT
... WILL STILL COME ON. DRVING AT NIGHT, HEADLIGHTS WOULDNT COME ON BUT THAT FRONT LEFT HEADLIGHT WOULD BLINK. I CAN ALSO HEAR A CLICKING SOUND WHEN THIS IS HAPPENING. *TRRead more
Incident date: Jan 1, 2012
MY HEATER STOPPED WORKING. THEN THE HEAT WOULD TAKE AT LEAST A HALF AN HOUR BEFORE COMING ON BUT WOULD ONLY STAY WARM WHEN I WAS DRIVING. CANNOT KEEP MY WINDOWS DEFROSTED IN THE WINTER! VERY UNSAFE! ALSO, MY LEFT, FRONT HEADLIGHT WILL GO ON BY ITSELF AND WILL BLINK, WITHOUT ANY KEY IN IGNITION, IT
... WILL STILL COME ON. DRVING AT NIGHT, HEADLIGHTS WOULDNT COME ON BUT THAT FRONT LEFT HEADLIGHT WOULD BLINK. I CAN ALSO HEAR A CLICKING SOUND WHEN THIS IS HAPPENING. *TRRead more
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. WHILE DRIVING AT APPROXIMATELY 5 MPH PRESSURE WAS APPLIED TO THE BRAKE PEDAL. ONCE THE VEHICLE REACHED A STOP THE ENGINE BEGAN TO REV. HEAVY PRESSURE WAS APPLIED TO THE BRAKE PEDAL BUT THE VEHICLE BEGAN TO MOVE FORWARD UNTIL HE TURNED THE STEERING WHE
... EL TO DIRECT THE VEHICLE ONTO A CURB. THE VEHICLE WAS SHIFTED INTO AND HE WAS ABLE TO TURN IT OFF. UPON RESTART THE IT OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE HAS RECURRED APPROXIMATELY 6 TIMES BUT THE VEHICLE WAS NEVER TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE. IT WAS NEVER REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.Read more
Incident date: Apr 30, 2006
MY 2001 MITSUBISHI GALANT HAS BEEN LEAKING VERY BAD ON BOTH THE DRIVER AND PASSANGER SIDE EVER SINCE I GOT IT. I NOT ONLY HAVE TO FOLD MY PANT LEGS WHEN I RIDE IN MY CAR BUT IT IS ALSO GROWING MOLD, WHICH CAN'T BE HEALTHY. IT ALSO HAS NEVER HAD GOOD EXTERIOR LIGHTING. MY HEADLIGHTS ALWAYS SEEM DIM A
... ND THEY POINT UPWARD RATHER THAN AT THE ROAD WHERE THEY BELONG. *TRRead more
Incident date: Apr 30, 2006
MY 2001 MITSUBISHI GALANT HAS BEEN LEAKING VERY BAD ON BOTH THE DRIVER AND PASSANGER SIDE EVER SINCE I GOT IT. I NOT ONLY HAVE TO FOLD MY PANT LEGS WHEN I RIDE IN MY CAR BUT IT IS ALSO GROWING MOLD, WHICH CAN'T BE HEALTHY. IT ALSO HAS NEVER HAD GOOD EXTERIOR LIGHTING. MY HEADLIGHTS ALWAYS SEEM DIM A
... ND THEY POINT UPWARD RATHER THAN AT THE ROAD WHERE THEY BELONG. *TRRead more
Incident date: Jul 26, 2010
TL* THE CONTACT OWNS A 2001 MITSUBISHI GALLANT. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CONTACT ACTIVATED THE AUTOMATIC FRONT PASSENGER SIDE WINDOW MECHANISM IN AN UPWARD MOTION WHICH FAILED TO OPERATE. HOWEVER, AFTER WAITING A PERIOD OF TWENTY TO THIRTY MINUTES THE WINDOW BEGAN TO FUNCTION NO
... RMALLY. THE FAILURE OCCURRED AT ANY SPEED TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE MANUFACTURER SERVICE WARRANTY HAD EXPIRED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.Read more
Incident date: Jul 14, 2001
RIGHT REAR TIRE HIT HOLE OR BUMP IN PARKING. ACTIVATED ANTI-LOCK BRAKING FOR FIRST TIME SINCE BUYING CAR IN 2001. LOST STEERING CONTROL AT SAME TIME. COULDN'T TURN IT. STOPPED BEFORE ENTERING HIGHWAY. PUT CAR IN PARK; THEN DRIVE AND SLOWLY TOOK OFF. STEERING RETURNED TO NORMAL. DANGEROUS SITUA
... TION IF I WAS IN TRAFFIC OR MEETING ANOTHER VEHICLE WHILE ATTEMPTING TO EXIT PARKING LOCK. FAINT ODOR OF FUEL. NO OBVIOUS LEAK ON GROUND. *TRRead more
Incident date: Jul 14, 2001
RIGHT REAR TIRE HIT HOLE OR BUMP IN PARKING. ACTIVATED ANTI-LOCK BRAKING FOR FIRST TIME SINCE BUYING CAR IN 2001. LOST STEERING CONTROL AT SAME TIME. COULDN'T TURN IT. STOPPED BEFORE ENTERING HIGHWAY. PUT CAR IN PARK; THEN DRIVE AND SLOWLY TOOK OFF. STEERING RETURNED TO NORMAL. DANGEROUS SITUA
... TION IF I WAS IN TRAFFIC OR MEETING ANOTHER VEHICLE WHILE ATTEMPTING TO EXIT PARKING LOCK. FAINT ODOR OF FUEL. NO OBVIOUS LEAK ON GROUND. *TRRead more
Incident date: Oct 27, 2009
TL* THE CONTACT OWNS A 2001 MITSUBISHI GALANT. WHILE DRIVING 25 MPH SHE REAR-ENDED ANOTHER VEHICLE. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE OCCUPANT WAS INJURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. A POL
... ICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Crash
1 injured
Incident date: Mar 1, 2009
THE PAINT ON MY 2001 MITSUBISHI GALANT IS DISAPPEARING-TURNING WHITE ON THE ROOF AND REAR TRUCK. GROWING RAPIDLY!! BEEN HAPPENING OVER 4-5 MONTHS. *TR
Incident date: Aug 4, 2009
SUDDEN LOSS OF FORWARD MOVEMENT AND DISABLED IN THE TRAFFIC WHILE GOING DOWN THE ROAD. FOUND TRANSMISSION IS NOT MOVING THE DRIVE WHEELS IN ANY GEARS FORWARD OR REVERSE. *TR
Incident date: Jul 1, 2009
MY MISTIBUSHI 2001 ROOF TOP, TRUNK AND ENGINE TOP START FADING FROM ABOUT 2 YEARS AND IT LOOKS VERY BAD IT LOOKS LIKE A WHITE COLOR OVER BACK PAINT. IT IS LIKE POWDER COMES OUT FROM THE PAINT. IT JUST KEEP SPREADING AND NOT STOPPING. *TR
Incident date: Jun 15, 2009
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. THE CONTACT STATED THAT THERE WAS A LEAK IN THE FUEL TANK. HE PARKED HIS VEHICLE IN THE GARAGE AND SMELLED A STRONG ODOR OF GASOLINE THE FOLLOWING DAY. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC FOUND A LEAK. THE MANUFACTURER STATED THAT T
... HE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V069000. THE SPECIALIST AT THE REPAIR SHOP STATED THAT THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 95,353 AND FAILURE MILEAGE WAS APPROXIMATELY 95,300.Read more
Incident date: May 1, 2005
THE CLEARCOAT ON MY CAR IS DEFECTIVE AND THE HOOD, ROOF AND TRUNK HAVE TURNED COMPLETELY WHITE. *TR
Incident date: May 10, 2009
THE PAINT ON MY BLACK 2001 MITSUBISHI GALANT HAS TURNED WHITE ALL AROUND MY HOOD AND TRUNK AND THE ROOF MY CAR IS HAS OXIDIZE AND RUST. I HAVE CALLED MITSUBISHI CORPORATE AND GOT NOWHERE. I HAVE FOUND THAT A MAJORITY OF MITSUBISHI BLACK CARS HAVE BAD PAINT JOBS YOU WILL SEE THOUSANDS OF COMPLAINTS
... FOR MODELS 1999-2003. THERE IS ALSO A WEBSITE I FOUND CALLED "MYMISTUBISHIPAINTPROBLEM.COM" WHICH SPEAKS ABOUT BLACK GALANTS AND THE PAINT ISSUES THAT ARE FACED . *TRRead more
Incident date: Apr 17, 2009
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. WHILE DRIVING VARIOUS SPEEDS, THE SPEED WOULD DECREASE AND THE VEHICLE WOULD STALL. WHEN THE VEHICLE WAS RESTARTED, IT WOULD ONLY REMAIN ON FOR A FEW MINUTES. OCCASIONALLY, IT WOULD TAKE UP TO AN HOUR FOR THE VEHICLE TO RESTART AND THEN STALL AGAIN.
... THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE CRANKSHAFT WIRING HARNESS FAILED AND AN IGNITION SENSOR FAILURE APPEARED ON THE DIAGNOSTIC. A NEW CRANKSHAFT WAS INSTALLED AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, WHERE IT BEGAN TO STALL AGAIN. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND THEY DISCOVERED ISSUES WITH THE WIRING HEADING TO THE CRANKSHAFT. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V299001 (ENGINE AND ENGINE COOLING:ENGINE). THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 86,666. UPDATED 5/26/09 *CN THE CONSUMER STATED THEE VEHICLE WOULD NOT RESTART UNTIL IT HAD COOLED DOWN FOR AN 1 HOUR OR 2. THE CONSUMER DISCOVERED THERE WAS RECALL FOR THE PARTS THAT WERE CAUSING THE VEHICLE TO STALL. UPDATED 05/28/09.*JBRead more
Incident date: Sep 28, 2005
TRANSMISSION WENT OUT -REPAIRED2-6-08,CONSTANTLY REPLACE BATTERY,5-31-07 ,TWO TIMES IN 208,REPROGRAM CAR IT WOULD NOT STAY CRANKED,REPLACED RADIATOR-208, LEFT HEAD LIGHT BULB IS MELTED INTO SOCKET ,LIGHT GOES DIM WHOLE THING HAS TO BE REPLACED BRAKES KEPT MAKING LOUD NOISE,STILL DO SOME TIME12-14-06
... , SIX MONTHS LATER HAD TO REPLACE PADS,STEERING WHEEL SHAKES WHEN PUTTING ON BRAKE,REPLACE BLINKER SWITCH-7-27-07,ALL LIGHTS ON DASH BOARD GOES OFF AND ON, STARTED HAPPENING AFTER FIRST OIL CHANGE-5-19-05, SENSORS ALTERNATOR BELT, P/S DOLT,REPLACERADIATOR HOSE. DOOR HANDLES AND BOTH MIRRORS,ARE DISCOLORED,LOOKS LIKE WHITE GLUE,WHEN I DRIVE FOR ABOUT 30 MINUTES CUT CAR OFF ,SOMETIME IT WILL NOT CRANK. I AM STILL HAVING PROBLEMS AND STILL PAYING FOR CAR AND TRANSMISSION REPAIR. I WAS TOLD BY DEALERSHIP AND WARRANTY CO. THESE PROBLEMS WAS NOT UNDER WARRANTY. *TRRead more
Incident date: Sep 28, 2005
TRANSMISSION WENT OUT -REPAIRED2-6-08,CONSTANTLY REPLACE BATTERY,5-31-07 ,TWO TIMES IN 208,REPROGRAM CAR IT WOULD NOT STAY CRANKED,REPLACED RADIATOR-208, LEFT HEAD LIGHT BULB IS MELTED INTO SOCKET ,LIGHT GOES DIM WHOLE THING HAS TO BE REPLACED BRAKES KEPT MAKING LOUD NOISE,STILL DO SOME TIME12-14-06
... , SIX MONTHS LATER HAD TO REPLACE PADS,STEERING WHEEL SHAKES WHEN PUTTING ON BRAKE,REPLACE BLINKER SWITCH-7-27-07,ALL LIGHTS ON DASH BOARD GOES OFF AND ON, STARTED HAPPENING AFTER FIRST OIL CHANGE-5-19-05, SENSORS ALTERNATOR BELT, P/S DOLT,REPLACERADIATOR HOSE. DOOR HANDLES AND BOTH MIRRORS,ARE DISCOLORED,LOOKS LIKE WHITE GLUE,WHEN I DRIVE FOR ABOUT 30 MINUTES CUT CAR OFF ,SOMETIME IT WILL NOT CRANK. I AM STILL HAVING PROBLEMS AND STILL PAYING FOR CAR AND TRANSMISSION REPAIR. I WAS TOLD BY DEALERSHIP AND WARRANTY CO. THESE PROBLEMS WAS NOT UNDER WARRANTY. *TRRead more
Incident date: Jan 2, 2009
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. THE VEHICLE WAS PURCHASED IN 2001. SHE SMELLED A STRONG GASOLINE ODOR IN THE INTERIOR AND EXTERIOR OF THE VEHICLE. SHE ALSO NOTICED A STEADY LEAK OF GASOLINE IN THE FUEL TANK AREA OF THE VEHICLE. PREVIOUSLY THE EVAPORATOR HOSE WAS LEAKING AND AN INDEPEND
... ENT MECHANIC REPAIRED THE HOSE WITH FUEL SYSTEM CLAMPS. THE VEHICLE WAS TOWED TO A DEALER DUE TO THE SAFETY RISK. THE DEALER CONFIRMED THAT THERE WAS A RECALL FOR THE SAME YEAR, MAKE AND MODEL; HOWEVER, HER VIN WAS NOT A PART OF (NHTSA CAMPAIGN ID NUMBER: 01V069000). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 113,000.Read more
Incident date: Aug 1, 2004
2001MITSUBISHI GALANT ES, I WANT TO DRIVE A SAFE CAR WITH NO FIRE OR ACCIDENTS,I FOUND 7 RECALLS FOR THIS YEAR AND MAKE I WENT TO THE MITSUBISHI AT 34-54 44TH.STREET LONG ISLAND CITY 718-361-6900 SERVICE ADVISOR ANTHONY SERRONE TOLD ME THAT THERE WAS NO RECALL FOR MY CAR AND I MADE AN APPOINTMENT
... FOR 01/04/09 AT 8:00 AM TO INSPECT MY CAR FOR DANGER SIGNS CHECK ENGINE LIGHT STAYS ON ALL THE TIME, I WAS TOLD I NEED IDLE CONTROL MODULE TO BE INSTALLED AND NOISE FROM THE BOTTOM AND BRAKING MAKES ROUGH SOUND AND THE SMELL OF FUEL IN THE CAR AND FEEL HEAT FROM THE BOTTOM OF THE CAR. *TRRead more
Incident date: Aug 1, 2004
2001MITSUBISHI GALANT ES, I WANT TO DRIVE A SAFE CAR WITH NO FIRE OR ACCIDENTS,I FOUND 7 RECALLS FOR THIS YEAR AND MAKE I WENT TO THE MITSUBISHI AT 34-54 44TH.STREET LONG ISLAND CITY 718-361-6900 SERVICE ADVISOR ANTHONY SERRONE TOLD ME THAT THERE WAS NO RECALL FOR MY CAR AND I MADE AN APPOINTMENT
... FOR 01/04/09 AT 8:00 AM TO INSPECT MY CAR FOR DANGER SIGNS CHECK ENGINE LIGHT STAYS ON ALL THE TIME, I WAS TOLD I NEED IDLE CONTROL MODULE TO BE INSTALLED AND NOISE FROM THE BOTTOM AND BRAKING MAKES ROUGH SOUND AND THE SMELL OF FUEL IN THE CAR AND FEEL HEAT FROM THE BOTTOM OF THE CAR. *TRRead more
Incident date: Aug 1, 2004
2001MITSUBISHI GALANT ES, I WANT TO DRIVE A SAFE CAR WITH NO FIRE OR ACCIDENTS,I FOUND 7 RECALLS FOR THIS YEAR AND MAKE I WENT TO THE MITSUBISHI AT 34-54 44TH.STREET LONG ISLAND CITY 718-361-6900 SERVICE ADVISOR ANTHONY SERRONE TOLD ME THAT THERE WAS NO RECALL FOR MY CAR AND I MADE AN APPOINTMENT
... FOR 01/04/09 AT 8:00 AM TO INSPECT MY CAR FOR DANGER SIGNS CHECK ENGINE LIGHT STAYS ON ALL THE TIME, I WAS TOLD I NEED IDLE CONTROL MODULE TO BE INSTALLED AND NOISE FROM THE BOTTOM AND BRAKING MAKES ROUGH SOUND AND THE SMELL OF FUEL IN THE CAR AND FEEL HEAT FROM THE BOTTOM OF THE CAR. *TRRead more
Incident date: Aug 1, 2004
2001MITSUBISHI GALANT ES, I WANT TO DRIVE A SAFE CAR WITH NO FIRE OR ACCIDENTS,I FOUND 7 RECALLS FOR THIS YEAR AND MAKE I WENT TO THE MITSUBISHI AT 34-54 44TH.STREET LONG ISLAND CITY 718-361-6900 SERVICE ADVISOR ANTHONY SERRONE TOLD ME THAT THERE WAS NO RECALL FOR MY CAR AND I MADE AN APPOINTMENT
... FOR 01/04/09 AT 8:00 AM TO INSPECT MY CAR FOR DANGER SIGNS CHECK ENGINE LIGHT STAYS ON ALL THE TIME, I WAS TOLD I NEED IDLE CONTROL MODULE TO BE INSTALLED AND NOISE FROM THE BOTTOM AND BRAKING MAKES ROUGH SOUND AND THE SMELL OF FUEL IN THE CAR AND FEEL HEAT FROM THE BOTTOM OF THE CAR. *TRRead more
Incident date: Aug 1, 2004
2001MITSUBISHI GALANT ES, I WANT TO DRIVE A SAFE CAR WITH NO FIRE OR ACCIDENTS,I FOUND 7 RECALLS FOR THIS YEAR AND MAKE I WENT TO THE MITSUBISHI AT 34-54 44TH.STREET LONG ISLAND CITY 718-361-6900 SERVICE ADVISOR ANTHONY SERRONE TOLD ME THAT THERE WAS NO RECALL FOR MY CAR AND I MADE AN APPOINTMENT
... FOR 01/04/09 AT 8:00 AM TO INSPECT MY CAR FOR DANGER SIGNS CHECK ENGINE LIGHT STAYS ON ALL THE TIME, I WAS TOLD I NEED IDLE CONTROL MODULE TO BE INSTALLED AND NOISE FROM THE BOTTOM AND BRAKING MAKES ROUGH SOUND AND THE SMELL OF FUEL IN THE CAR AND FEEL HEAT FROM THE BOTTOM OF THE CAR. *TRRead more
Incident date: Aug 1, 2004
2001MITSUBISHI GALANT ES, I WANT TO DRIVE A SAFE CAR WITH NO FIRE OR ACCIDENTS,I FOUND 7 RECALLS FOR THIS YEAR AND MAKE I WENT TO THE MITSUBISHI AT 34-54 44TH.STREET LONG ISLAND CITY 718-361-6900 SERVICE ADVISOR ANTHONY SERRONE TOLD ME THAT THERE WAS NO RECALL FOR MY CAR AND I MADE AN APPOINTMENT
... FOR 01/04/09 AT 8:00 AM TO INSPECT MY CAR FOR DANGER SIGNS CHECK ENGINE LIGHT STAYS ON ALL THE TIME, I WAS TOLD I NEED IDLE CONTROL MODULE TO BE INSTALLED AND NOISE FROM THE BOTTOM AND BRAKING MAKES ROUGH SOUND AND THE SMELL OF FUEL IN THE CAR AND FEEL HEAT FROM THE BOTTOM OF THE CAR. *TRRead more
Incident date: Mar 9, 2007
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. WHILE THE VEHICLE WAS IDLING, THE CONTACT HEARD A HUMMING SOUND COMING FROM THE ENGINE. SHE ATTEMPTED TO ACCELERATE, BUT THE VEHICLE STALLED AND SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A TRANSMISSION KIT WAS NEEDED. THE CON
... TACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT MILEAGE WAS 94,000 AND FAILURE MILEAGE WAS 73,000.Read more
Incident date: Aug 17, 2008
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. WHILE DRIVING 65-70 MPH, THE VEHICLE SUDDENLY SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE CAUSE OF THE FAILURE WAS DIAGNOSED AS THE CRANKSHAFT POSITION SENSOR. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTS
... A CAMPAIGN ID NUMBER 00V299001 (ENGINE AND ENGINE COOLING:ENGINE). THE VEHICLE WILL BE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.Read more
Incident date: Aug 2, 2008
MY CAR KEPT STALLING SO I BROUGHT IT TO MY MECHANIC WHO PUT IT ON DIAGNOSTIC MACHINE AND DIAGNOSTIC MACHINE SAID CRANKSHAFT HARNESS WAS NO GOOD HE THEN LOOKED INTO RECALLS FOR 2001 MITSUBISHI CARS AND MY CAR WAS RECALLED AND HE TOLD ME TO BRING IT TO A MITSUBISHI DEALER BECAUSE THEY ISSUED THE RECA
... LL FOR THE SAME PROBLEM CRANKSHAFT HARNESS THE DEALER CALLED ME AND TOLD ME INFACT THAT WAS THE PROBLEM AND THAT MY CAR WAS NOT PART OF THE RECALL AND IT WOULD COST 960.00 TO FIX. *TRRead more
Incident date: Jul 17, 2008
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN THE TWO FRONT WINDOWS, SMOKE POURED OUT FROM THE FRONT PASSENGER SIDE WINDOW. HE TURNED OFF THE VEHICLE AND NOTICED THAT A FIRE ERUPTED IN THE FRONT PASSENGER SIDE DOOR PANEL. HE PERSONALLY EXTINGUISHED THE FIRE
... WITH WATER. AFTER THE INCIDENT, HE NOTICED THAT THE SWITCH PLATE WAS MELTED AND THE SUNROOF, RADIO, AND POWER WINDOW DEVICES WERE INOPERATIVE. THE CONTACT HAS PICTURES OF THE VEHICLE AFTER THE FAILURE. HE IS IN THE PROCESS OF HAVING A TECHNICIAN INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 91,000.Read more
Fire
Incident date: Jan 2, 2008
BLACK PAINT ON MY MITSUBISHI GALANT 2001 IS ALL FADED. THE HOOD OF MY CAR IS PRACTICALLY WHITE AND LOOKS HORRIBLE. *TR
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