2002 MERCURY VILLAGER

0 recalls, 20 complaints - 27 TSBs

No recalls found for this vehicle.

Complaint Statistics

20 total complaints 2 crashes 1 injuries

Top Reported Components

ComponentComplaints
TIRES2
SUSPENSION2
AIR BAGS2
ELECTRICAL SYSTEM2
STEERING: STEERING WHEEL/HANDLE BAR1
STEERING1
STRUCTURE:FRAME AND MEMBERS1
SERVICE BRAKES, HYDRAULIC1
STEERING:COLUMN1
EQUIPMENT1
ELECTRICAL SYSTEM Aug 19, 2015
Incident date: Jul 30, 2012
I TOOK MY CAR TO ALLAN VIGIL FORD IN FAYETTVILLE GA FOR SERVICE AND I NOT HAPPY WITH THE REPAIRS . FIRST , THE ALARM IS GOING OFF ALONG WITH THE HORN AT RANDOM .SECOND ,THE DASHBOARD LIGHTS DO NOT WORK . I HAVE TO USE A FLASHLIGHT AT NIGHR TO SEE WHAT SPEED I AM GOING .THIRD , I AM DRIVING WITH NO... Read more
ENGINE Sep 17, 2014
Incident date: Jul 9, 2013
TL* THE CONTACT OWNS A 2002 MERCURY VILLAGER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED... Read more
ENGINE AND ENGINE COOLING:ENGINE Nov 28, 2008
Incident date: Nov 20, 2008
ENGINE FAILURE DUE TO SUDDEN LOSS OF OIL. *TR
STRUCTURE Nov 28, 2007
Incident date: Nov 28, 2007
MOTOR MOUNT MUST BE REPLACED DO TO FAILURE. ANY ACCELERATION OR SHIFTING CAUSES THE ENGINE TO SHAKE. THIS SHAKING CAUSES A STRONG VIBRATION THROUGHOUT THE VAN. I WAS QUOTED $200 TO REPLACE THE MOUNT. *TR
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Dec 11, 2006
Incident date: Nov 21, 2006
DURING A VACATION TRIP ON NOVEMBER 21, 2006, THE "PROPORTIONAL VALVE" ON OUR 2002 MERCURY VILLAGER BEGAN TO APPLY THE BRAKES WHILE WE WERE ON THE INTERSTATE. THERE WAS NO WARNING LIGHT, JUST A GRADUAL INCREASE IN THE POWER NECESSARY TO KEEP GOING. BY THE TIME WE REALIZED IT, THE ENTIRE BRAKE SYSTE... Read more
ELECTRICAL SYSTEM Dec 5, 2006
Incident date: Oct 1, 2006
WE PURCHASED A USED (28K MILES) 2002 MERCURY VILLAGER IN 8'06. AS I LATER FOUND OUT THIS IS A SISTER TO THE NISSAN QUEST. WITHIN 2 MONTHS IT STARTED TO HAVE PERIODIC STARTING PROBLEMS - MEANING ALL POWER SEEMED OK, BUT WHEN THE KEY WAS TURNED, ONLY A CLICKING SOUND WAS HEARD. WE DISCOVERED SOMETI... Read more
SUSPENSION:FRONT Nov 1, 2006
Incident date: Oct 21, 2006
FRONT SUSPENSION BALL JOINTS ARE PRONE TO EXCESSIVE WEAR AND FAILURE. JOINTS REPLACED AT 28,000 MILES ARE NOW FAILING AGAIN AT 68,000 MILES. THERE IS NO SERVICE REQUIRED ON THESE JOINTS. WEAR CAUSES EXCESSIVE TIRE LIFE LOSS, VIBRATION IN THE STEERING AND POTENTIAL LOSS OF STEERING CONTROL. *NM
UNKNOWN OR OTHER Sep 18, 2006
Incident date: Aug 11, 2006
U.S. DEPARTMENT OF TRANSPORTATION NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OFFICE OF DEFECTS INVESTIGATION (NVS-211) 400 7TH STREET, SW WASHINGTON, DC 20590 SEPTEMBER 1, 2006 I OWN A 2002 MERCURY VILLAGER... Read more
AIR BAGS Jun 27, 2006
Incident date: Jun 19, 2006
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON A NORMAL ROAD CONDITIONS THE VEHICLE CRASH INTO ANOTHER VEHICLE EXITING A PARKING LOT. A POLICE REPORT WAS PROCESSED AT THE SCENE OF THE ACCIDENT. THE FIRE DEPARTMENT WAS ALSO PRESENT BUT NO EVACUATION WAS REQUIRED FOR THE MINOR INJRIES INCURRED. ... Read more
Crash
EQUIPMENT Apr 6, 2006
Incident date: Apr 4, 2006
WHILE DRIVING FOR AN EXTENDED PERIOD OF TIME USING CRUISE CONTROL, THE SPEEDOMETER SUDDENLY FAILED AT AN APPROXIMATE ODOMETER READING OF 61,000 MILES. THE SPEEDOMETER HAD ALSO FAILED ON MY PREVIOUSLY OWNED '93 VILLAGER FOR SHORT PERIODS BUT THE CURRENT FAILURE ON MY '02 VILLAGER CONTINUED THROUGHOU... Read more
AIR BAGS May 4, 2005
Incident date: May 3, 2005
CONTACTS WIFE HIT A CAR AT ABOUT 45 MPH, THERE WERE NO AIRBAGS DEPLOYED, AND VERY LITTLE BRAKING BEFORE IMPACT. VEHICLE WAS HIT IN THE FRONT AND THE OCCUPANT WAS WEARING A SEAT BELT. THERE WERE PICTURES TAKEN, POLICE REPORT MADE, AND THERE WILL BE REPAIR INVOICES. *AK *SB *NM
Crash 1 injured
STEERING:COLUMN Aug 11, 2004
Incident date: Aug 11, 2004
WHILE DRIVING 55 TO 60 MPH STEERING WHEEL FEELS LOOSE, AND MAKES A LOUD NOISE. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, BU TPROBLEM RECURRED. *AK
SERVICE BRAKES, HYDRAULIC Nov 25, 2003
THE CONSUMER TOOK THE VEHICLE IN FOR THE 15000 MILE CHECK UP AND BECAUSE THE BRAKE LIGHT WAS ON. WHILE DRIVING THE CONSUMER PRESSED THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR. THE DEALER REPLACED PARTS BUT THE CONSUMER DOES NOT KNOW WHICH PARTS WERE REPLACED. PLEASE DESCRIBE FURTHER. *NL... Read more
SUSPENSION Oct 20, 2003
PROBLEMS WITH VIBRATION IN REAR AND RIGHT FRONT OF VEHICLE. *MR THERE WAS A VIBRATION IN THE REAR AND THE RIGHT FRONT. THE TIRES WERE REPLACED THREE TIMES. THE VIBRATION REMAINED WHICH ALSO CAUSED THE SEATS TO VIBRATE. *SCC *JB
TIRES Oct 20, 2003
PROBLEMS WITH VIBRATION IN REAR AND RIGHT FRONT OF VEHICLE. *MR THERE WAS A VIBRATION IN THE REAR AND THE RIGHT FRONT. THE TIRES WERE REPLACED THREE TIMES. THE VIBRATION REMAINED WHICH ALSO CAUSED THE SEATS TO VIBRATE. *SCC *JB
SUSPENSION Apr 10, 2003
Incident date: Apr 10, 2003
THE FRONT OF THE VEHICLE EXPERIENCED A SEVER VIBRATION. *JB
STRUCTURE:FRAME AND MEMBERS Dec 27, 2002
Incident date: Oct 7, 2002
CONSUMER STATES WHEN REACH A SPEED OF 60MPH THE VEHICLE SHAKES VIOLENTLY. DEALER NOTIFIED REPAIRED PROBLEM REOCCURED. TS *DT
TIRES Dec 19, 2002
Incident date: Dec 15, 2002
2002 MERCURY VILLAGER HAS VIBRATION IN STEERING WHEEL AT SPEEDS ABOVE 10MPH. DEALER HAS TRIED 3 TIMES TO FIX AND EVEN REPLACED 2 OF THE 4 TIRES. STILL THE VIBRATION. REPAIR SHOP OTHER THAN THE DEALER SUGGESTED SWITCHING BRANDS OF TIRES BECAUSE AFTER THEY ALIGNED THE FRONT END THEY ROTATED THE TIR... Read more
STEERING Dec 19, 2002
Incident date: Dec 15, 2002
2002 MERCURY VILLAGER HAS VIBRATION IN STEERING WHEEL AT SPEEDS ABOVE 10MPH. DEALER HAS TRIED 3 TIMES TO FIX AND EVEN REPLACED 2 OF THE 4 TIRES. STILL THE VIBRATION. REPAIR SHOP OTHER THAN THE DEALER SUGGESTED SWITCHING BRANDS OF TIRES BECAUSE AFTER THEY ALIGNED THE FRONT END THEY ROTATED THE TIR... Read more
STEERING: STEERING WHEEL/HANDLE BAR Nov 29, 2002
CONSUMER CALLED COMPLAINIMNG ABOUT HAVING PROBLEMS WITH THE STEERING. ALSO STATED THAT THERE IS A REAL BAD VIBRATION ON THE STEERING WHEEL.DEALER WAS CONTACTED AND STATED THAT THEY WILL FIX IT AND THE VEHICLE HAS BEEN TOTHE DEALER A TOTAL OF FOUR TIMES SINCE THE PURCHASE ON SEP.302,2002. PH

Technical Service Bulletins, 2002 MERCURY VILLAGER

27 manufacturer communications from 27 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER3
162300 STRUCTURE:BODY:DOOR2
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)2
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER2
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2
138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT2
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.2
138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE1
042107 Dec 13, 2004
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04189 Dec 13, 2004
138200 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
04217 Nov 1, 2004
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
041514 Aug 9, 2004
138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
031501 Jul 12, 2004
138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
03226 Nov 10, 2003
110000 ELECTRICAL SYSTEM
UPDATE WIRING HARNESS WHEN REPLACING FUEL INJECTOR. *TT
03148 Jul 21, 2003
103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
02208 Oct 14, 2002
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
02176 Sep 2, 2002
125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ
15971 Jun 1, 2002
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SOME VEHICLES MAY EXHIBIT STATIC OR IGNITION NOISE THROUGH THE RADIO ON THE AM BAND. *TT
15833 Apr 1, 2002
980000 UNKNOWN OR OTHER
SUBJECT REGARDING REMOTE ENTRY TRANSMITTER PROGRAMMING PROCEDURE. *TT
0256 Mar 18, 2002
980000 UNKNOWN OR OTHER
THIS BULLETIN INVOLVES PROPER PROCEDURES FOR PREPARATION OF SERVICE SHEET METAL PARTS COATED WITH ELECTRO DEPOSITION PRIMER (E-COAT). *TT
0243 Mar 4, 2002
162300 STRUCTURE:BODY:DOOR
SOME VEHICLES BUILT FROM 9/26/1998 THROUGH 9/5/2001 MAY EXHIBIT POWER DOOR LOCKS THAT SELF-ACTIVE OR CYCLE ON. *TT
0245 Mar 4, 2002
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFORMATION REGARDING DISCHARGED BATTERY CHARGING SERVICE TIPS AND GUIDELINES. *TT
15713 Mar 1, 2002
162500 STRUCTURE:BODY:TAILGATE
INFORMATION PERTAINING TO LIFTGATE CYLINDER OPERATION. *TT
15621 Feb 1, 2002
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SOME VEHICLES WITH THE REAR SEAT ENTERTAINMENT SYSTEM MAY EXHIBIT AN INOPERATIVE CONDITION. *TT
0214 Jan 21, 2002
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT
15586 Jan 1, 2002
330000 INTERIOR LIGHTING
SOME VEHICLES MAY EXHIBIT INTERIOR LAMPS THAT COME ON WHILE DRIVING. *TT
15556 Jan 1, 2002
132000 VISIBILITY:GLASS, SIDE/REAR
INFORMATION REGARDING FLIP OUT WINDOW LATCH ADJUSTMENT. *YH
01246 Dec 10, 2001
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT
15351 Oct 1, 2001
020000 SUSPENSION
SOME VEHICLES EQUIPPED WITH 15 INCH STEEL WHEELS AND GENERAL TIRES MAY EXHIBIT A VIBRATION ABOVE 45 MILES PER HOUR (MPH) FELT IN THE STEERING WHEEL, SEAT, OR FLOOR. *TT
01181 Sep 17, 2001
103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
BRAKE SHIFT INTERLOCK.*JB
01188 Sep 17, 2001
162300 STRUCTURE:BODY:DOOR
POWER DOOR LOCKS, SELF ACTIVATING OR CYCLING.*JB
15229 Sep 1, 2001
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SOME VEHICLES MAY EXHIBIT POOR AND / OR NO A/C PERFORMANCE. *TT
01156 Aug 6, 2001
138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC
01157 Aug 6, 2001
980000 UNKNOWN OR OTHER
INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC
15110 Aug 1, 2001
350000 EQUIPMENT
INFORMATION REGARDING REAR ENTERTAINMENT SYSTEM LOCK DOWN SCREWS. *SLC

NHTSA Safety Investigations, MERCURY VILLAGER

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE04020 Opened: Feb 26, 2004 , Closed: Jun 24, 2004
PE, Closed , Model Year: 1999
FAILING HEADLIGHTS
NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 199... Read more
EA00014 Opened: May 22, 2000 , Closed: Jan 4, 2001
EA, Closed , Model Year: 1993
FUEL TANK VENT HOSE LEAKAGE
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANTS CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 M... Read more
SQ00008 Opened: May 12, 2000 , Closed: Apr 1, 2002
SQ, Closed , Model Year: 1995
UNEXPECTED OPENING ON SLIDING DOOR
There is no summary currently available
PE99077 Opened: Dec 28, 1999 , Closed: May 22, 2000
PE, Closed , Model Year: 1994
FUEL TANK VENT HOSE LEAKAGE
There is no summary currently available
EA99015 Opened: Jun 29, 1999 , Closed: Apr 18, 2001
EA, Closed , Model Year: 1993
FUEL RAIL HOSE FITTING LEAKAGE
THE ENGINEERING ANALYSIS CLOSING REPORT COVERS 1993-1998 MERCURY VILLAGER AND NISSAN QUEST MINIVANS.THESE TWO MINIVANS SHARE A COMMON BODY PLATFORM AND POWER TRAIN.BASED ON THE LOW NUMBER OF REPORTED INCIDENTS AND THE ABSENCE OF A DEMONSTRABLE FAILURE TREND, A SAFETY-RELATED DEFECT TREND HAS NOT BEE... Read more
PE99013 Opened: Feb 9, 1999 , Closed: Jun 29, 1999
PE, Closed , Model Year: 1994
FUEL RAIL HOSE FITTING LEAKAGE
SINCE SEPTEMBER 1998, ODI HAS RECEIVED SEVEN COMPLAINTS OF FUEL ODOR OR LEAKAGE IN 1994 THROUGH 1995 MERCURY VILLAGER VEHICLES.FOUR OF THE LEAKS HAVE BEEN TRACED TO A SHORT SECTION OF HOSE THAT CONNECTS THE FUEL SUPPLY TUBE TO THE REAR OF THE FUEL RAIL.INFORMAITON CONTAINED IN THE REPORTS INDICATE T... Read more
EA96005 Opened: May 30, 1996 , Closed: May 29, 1997
EA, Closed , Model Year: 1993
BATTERY EXPLOSIONS
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF... Read more
PE96009 Opened: Jan 25, 1996 , Closed: May 30, 1996
PE, Closed , Model Year: 1993
BATTERY EXPLOSION
1993 MERCURY VILLAGERBATTERY EXPLOSION
EA95027 Opened: Sep 22, 1995 , Closed: Nov 17, 1995
EA, Closed , Model Year: 1993
BLOWER AREA FIRES
There is no summary currently available
PE95037 Opened: Jun 19, 1995 , Closed: Sep 22, 1995
PE, Closed , Model Year: 1993
FRONT BLOWER ASSEMBLY FIRE
There is no summary currently available
PE93047 Opened: May 7, 1993 , Closed: Aug 11, 1993
PE, Closed , Model Year: 1993
POWER DOOR LOCK FAILURE
There is no summary currently available
PE93020 Opened: Apr 1, 1993 , Closed: Jul 28, 1993
PE, Closed , Model Year: 1993
BACKLITE SHATTERING
There is no summary currently available

MERCURY VILLAGER - All Years Overview

Complete safety history for the MERCURY VILLAGER across all model years (1993, 2001).

25 Total Recalls
2,223 Total Complaints
12 Investigations
132 Reported Crashes
64 Reported Fires
9 Reported Deaths

MERCURY VILLAGER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2002 (current) 0 20
2001 1 21 View
2000 2 90 View
1999 4 252 View
1998 2 100 View
1997 3 152 View
1996 2 253 View
1995 3 477 View
1994 3 323 View
1993 5 516 View
1992 0 1 View

Other MERCURY Models

Model Recalls Complaints
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SABLE 111 7,213 View
GRAND MARQUIS 105 4,962 View
COUGAR 78 2,652 View
CAPRI 56 60 View
MYSTIQUE 49 1,514 View
MOUNTAINEER 49 2,657 View
MARINER 34 1,718 View