TL* THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR IN THE CABIN. THE ODOR WAS PRIMARILY OBSERVED NEAR THE FRONT END OF THE VEHICLE AT ALL TIMES. WHEN THE HEAT IN THE VEHICLE WAS ACTIVATED, THE ODOR INTENSIFIED. THE CONTACT STATED THAT A CERTIFIED MECHANIC CONCLUDED THAT THE FAILURE OF THE VEHICLE DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 00V419002 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 202,000.
TL* THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS ILLUMINATED AND FAILED TO TURN OFF ALTHOUGH THE BRAKE PEDAL WAS NOT DEPRESSED. AFTER INSPECTING THE VEHICLE AND CRUISE CONTROL SWITCH THE CONTACT DISCOVERED THAT THE PLASTIC BUSHINGS LOCATED ON THE BRAKE PEDAL AGAINST THE STOP LIGHT SWITCH WERE CRACKED INTO PIECES CAUSING THE REAR BRAKE LIGHT TO REMAIN ILLUMINATED. THE PLASTIC BUSHINGS WERE REPLACED BY THE CONTACT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,000...UPDATED 09/30/14 *BF UPDATED 2/27/2015 *JS
I PARKED MY VAN, 1998 MERCURY VILLAGER ON THE STREET IN FRONT OF MY HOME. TWO DAYS LATER, I NOTICED THE FRONT RIGHT TIRE WAS FLAT. I HAD FOUR NEW TIRES SINCE JAN 2011. WHEN I LIFTED UP THE FRONT RIGHT AND TRIED TO REMOVE THE FR TIRE, IT WOULD NOT COME OFF. AFTER A WHILE, I NOTICED THE STRUT COIL SPRING GOT BROKE, AND THE SHAPE END OF BROKEN COIL SPRING PIERCED THRU. THE INSIDE SIDE WALL OF THE TIRE. I AM THE ORIGINAL OWNER OF THIS VAN,AND BOUGHT NEW. IT HAS `150,000 MILES ON IT. THIS INCIDENT COULD HAVE BEEN TURNED OUT BE A VERY SERIOUS ACCIDENT IF IT HAPPENED WHILE I WAS DRIVING AT 70MPG. I DO A LOT OF HIGHWAY DRIVING. BOTH FRONT RIGHT AND LEFT COMPLETE STRUT ASSEMBLIES WERE REPLACED AND THE FLAT TIRE WAS REPLACED WITH NEW ONE. I TOOK SOME PICTURES AND HAVE THE SHARP END OF BROKEN COIL SPRING. *TR
I PARKED MY VAN, 1998 MERCURY VILLAGER ON THE STREET IN FRONT OF MY HOME. TWO DAYS LATER, I NOTICED THE FRONT RIGHT TIRE WAS FLAT. I HAD FOUR NEW TIRES SINCE JAN 2011. WHEN I LIFTED UP THE FRONT RIGHT AND TRIED TO REMOVE THE FR TIRE, IT WOULD NOT COME OFF. AFTER A WHILE, I NOTICED THE STRUT COIL SPRING GOT BROKE, AND THE SHAPE END OF BROKEN COIL SPRING PIERCED THRU. THE INSIDE SIDE WALL OF THE TIRE. I AM THE ORIGINAL OWNER OF THIS VAN,AND BOUGHT NEW. IT HAS `150,000 MILES ON IT. THIS INCIDENT COULD HAVE BEEN TURNED OUT BE A VERY SERIOUS ACCIDENT IF IT HAPPENED WHILE I WAS DRIVING AT 70MPG. I DO A LOT OF HIGHWAY DRIVING. BOTH FRONT RIGHT AND LEFT COMPLETE STRUT ASSEMBLIES WERE REPLACED AND THE FLAT TIRE WAS REPLACED WITH NEW ONE. I TOOK SOME PICTURES AND HAVE THE SHARP END OF BROKEN COIL SPRING. *TR
1998 VILLAGER-4 RAPID ACCELERATION SITUATIONS-STARTING TO BRAKE THE ENGINE STARTS REVVING UP TO THE POINT YOU CANNOT HOLD THE CAR WITH THE BRAKE, ONLY BY SHIFTING TO NEUTRAL. SEPT.2005,10/2006, 8/2010 & 12/09/10. CAUSED ACCIDENT ON 12/09 AND TOTALED VEHICLE. FORTUNATE NO INJURIES BUT A VERY SHOOK UP DRIVER TRYING TO GET IT STOPPED. IT DRAGGED HER ACROSS THE INTERSECTION UP ONTO A SIDEWALK AND TOOK HER SEVERAL FEET DOWN THE SIDEWALK BARELY MISSING HOUSES & TREES. ALL THE TIME SHE WAS PUSHING ON THE BRAKE & THE ENGINE WAS RACING & THE TIRES WERE DIGGING UP THE DIRT DRAGGING THE VEHICLE. RAN OVER A TWO FOOT STUMP & THE VAN FINALLY CAME TO A STOP. THE DRIVER WAS VERY SHOOK AND THIS ALL HAPPENED THROUGH NO FAULT OF HERS. THIS PROBLEM WAS REPORTED TO NHTSA WHEN THE 9/2005 INCIDENT HAPPENED. THERE HAVE BEEN AT LEAST 4 OR 5 OTHER REPORTS OF THE SAME PROBLEM WITH THE 98 VILLAGER. THE POWER TRAINS IN THE VILLAGER ARE BUILT BY NISSAN. VERY FORTUNATE THE DRIVER WAS NOT INJURED OR THAT NO ONE WAS ON THE SIDEWALK AT THE TIME. SOMETHING DEFINITELY NEEDS TO BE CHECKED ABOUT THIS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED. I HAVE SEVERAL PICTURES OF THIS LAST INCIDENT IF SOMEONE WOULD BE INTERESTED IN SEEING WHAT HAPPENED. *TR
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MY HUSBAND USES OUR MERCURY VILLAGER VAN FOR HIS WORK. HE WAS GOING TO A JOB AND WAS TRAVELING WHEN HE STATED THE VAN LOST POWER, THE ENGINE ACTUALLY TURNED ITSELF OFF. HE WAS ABLE TO GET OFF THE ROAD BEFORE HE WAS INVOLVED IN AN ACCIDENT. HE PROCEEDED TO TRY RESTARTING THE VAN. IT DID NOT WORK, SO WE HAD THE VAN TOWED TO OUR HOME. HE CHECK TO SEE IF THE MOTOR WAS TIED UP BUT IT WAS FINE.HE CHANGED BATTERIES, BECAUSE DURING THE EVENT, THE BATTERY WAS DRAINED. AFTER ABOUT 3 HOURS, THE VAN MIRACULOUSLY STARTED. WE HAVE SPOKEN TO A COUPLE THAT HAD THIS HAPPEN TO THEM. THEY STATED THAT IF THE OIL GETS CLOSE TO 1 QUART BELOW LEVEL, THE SENSORS AUTOMATICALLY SHUT OFF THE ENGINE. THIS IS DANGEROUS. MY HUSBAND COULD OF BEEN IN A SERIOUS ACCIDENT WHEN THE ENGINE TURNED ITSELF OFF. THERE WERE NO ENGINE LIGHTS SIGNIFYING LOW OIL. PLEASE CHECK AND ADVISE. THANK YOU. *TR
SOMETIMES WHEN I GO FROM A STOP POSITION OR SLOW DOWN AND YOU WANT TO ACCELERATE, YOU PUT YOUR FOOT DOWN AND GET NOTHING, WHEN TAP HARDER ON IT, IT WILL LURCH FORWARD, AND WHIP BACK YOUR PASSENGERS (CHILDREN). IT SEEMS TO OCCUR WHEN HUMIDITY IS HIGHER, REGARDLESS OF SEASON. *TR
TL*THE CONTACT OWNS A 1998 MERCURY VILLAGER WHICH WAS PURCHASED IN 2007. SHE STATED THAT THE FUEL FILLER HOSE HAD SEVERAL CRACKS IN IT. THE CRACKS IN THE HOSE CAUSED MAJOR GASOLINE FUMES TO ENTER THE INTERIOR OF THE VEHICLE. ALTHOUGH THERE WAS A RECALL FOR THE FAILURE, NHTSA CAMPAIGN ID NUMBER, 00V419002, FUEL SYSTEM, GASOLINE STORAGE TANK ASSEMBLY HER VIN WAS NOT INCLUDED. ON A SEPARATE OCCASION, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME WHERE AN INDEPENDENT MECHANIC STATED THAT THE SUB-FRAME ON THE VEHICLE WAS CRACKED. NO REPAIRS HAD BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 189,732.
TL*THE CONTACT OWNS A 1998 MERCURY VILLAGER WHICH WAS PURCHASED IN 2007. SHE STATED THAT THE FUEL FILLER HOSE HAD SEVERAL CRACKS IN IT. THE CRACKS IN THE HOSE CAUSED MAJOR GASOLINE FUMES TO ENTER THE INTERIOR OF THE VEHICLE. ALTHOUGH THERE WAS A RECALL FOR THE FAILURE, NHTSA CAMPAIGN ID NUMBER, 00V419002, FUEL SYSTEM, GASOLINE STORAGE TANK ASSEMBLY HER VIN WAS NOT INCLUDED. ON A SEPARATE OCCASION, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME WHERE AN INDEPENDENT MECHANIC STATED THAT THE SUB-FRAME ON THE VEHICLE WAS CRACKED. NO REPAIRS HAD BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 189,732.
TL*THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT SMELLS A STRONG ODOR OF FUEL, WHICH CAN BE NOTICED BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 00V419002 AND NHTSA ACTION NUMBER EA00015 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). HE TOOK THE VEHICLE TO THE DEALER AND PROVIDED THEM WITH THE INFORMATION HE FOUND ONLINE. THE CONTACT LEFT THE VEHICLE AT THE DEALER FOR THE DAY. HE RETRIEVED THE VEHICLE THE FOLLOWING DAY AND NOTICED THAT THE REPAIR WAS NOT PERFORMED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE 19 YEAR RECALL RANGE. THE MANUFACTURER AGREED WITH THE DEALER. THE VEHICLE HAS NOT YET BEEN REPAIRED, BUT THE CONTACT BELIEVES THAT HIS VIN SHOULD BE INCLUDED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 130,000.
1998 MERCURY VILLAGER PURCHASED USED IN 2003. IDLE THROTTLE BODY FAILED IN 2006, MERCURY DEALER TOOK TWO WEEKS TO FIND THE PART AND REPLACED AT MY EXPENSE. IDLE THROTTLE BODY FAILED AGAIN IN EARLY 2007. DEALER TOOK TWO WEEKS AGAIN TO FIND PART AND DID NOT CHARGE ME BUT I HAD TO RENT A CAR AT MY EXPENSE. TODAY 9/30/07 THE SAME SYMPTOM OF THE CAR ACCELERATING TO 1500 RPM INTERMITTENTLY WHILE SITTING STOPPED AT A LIGHT HAS BEGUN AGAIN INSTEAD OF CONSTANT 800 RPM WHEN THIS PART IS WORKING CORRECTLY. I WILL HAVE TO WAIT ON THE DEALER TO FIND A PART AND REPAIR IT AGAIN AT MY INCONVENIENCE AND EXPENSE. HAVE OTHER OWNERS OF THIS VEHICLE ENGINE EXPERIENCED THE SAME REPEATED SAFETY AND WASTE OF FUEL ISSUE? *TR
1998 MERCURY VILLAGER PURCHASED USED IN 2003. IDLE THROTTLE BODY FAILED IN 2006, MERCURY DEALER TOOK TWO WEEKS TO FIND THE PART AND REPLACED AT MY EXPENSE. IDLE THROTTLE BODY FAILED AGAIN IN EARLY 2007. DEALER TOOK TWO WEEKS AGAIN TO FIND PART AND DID NOT CHARGE ME BUT I HAD TO RENT A CAR AT MY EXPENSE. TODAY 9/30/07 THE SAME SYMPTOM OF THE CAR ACCELERATING TO 1500 RPM INTERMITTENTLY WHILE SITTING STOPPED AT A LIGHT HAS BEGUN AGAIN INSTEAD OF CONSTANT 800 RPM WHEN THIS PART IS WORKING CORRECTLY. I WILL HAVE TO WAIT ON THE DEALER TO FIND A PART AND REPAIR IT AGAIN AT MY INCONVENIENCE AND EXPENSE. HAVE OTHER OWNERS OF THIS VEHICLE ENGINE EXPERIENCED THE SAME REPEATED SAFETY AND WASTE OF FUEL ISSUE? *TR
THE STRUT TOWER IS RUSTING BAD AND IS ABOUT TO BREAK OFF. IT IS EVERY TIME MY WIFE AND KIDS GO SOME WHERE IT COULD BREAK THROW AND CAUSE MASSIVE DAMAGE AND PUT THEIR LIVES IN DANGER. JUST HOPE IT DOES NOT BREAK ON THE HIGHWAY. *JB
1998 MERCURY VILLAGER'S FRONT LEFT WHEEL CAME OFF OF THE VEHICLE. *KB THE WHEEL BOUNCED OVER THE CENTER WALL AND THE VEHICLE DROVE OFF THE RIGHT SIDE OF THE ROAD TO A CONTROLLED STOP. THE FRONT LEFT FENDER WAS DENTED AND SCRAPED AS WELL AS THE LOWER PORTION OF THE DRIVER'S DOOR. THE LEFT FRONT WHEEL LUG NUTS SHEARED OFF, ONE WAS STILL PARTIALLY INTACT. *NM
1998 MERCURY VILLAGER PARKED. WHEN FAMILY RETURNED TO VAN AND GOT INTO IT, THE FRONT LEFT (DRIVERS) SIDE COIL SPRING SNAPPED. ABLE TO SLOWLY DRIVE VEHICLE TO GARAGE TO REPLACE BOTH SPRINGS. *NM
DT: CONTACT PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE AND IT ROLLED BACKWARDS. THE DOOR PULLED THE CONTACT UNDER THE VEHICLE, AND BOTH SETS OF TIRES RAN HER OVER. SHE SUSTAINED A BROKEN PELVIC BONE, A BROKEN HIP, A BROKEN FEMUR, A BROKEN KNEE, A BROKEN ANKLE, AND A BROKEN BACK FROM L1-5. AS A RESULT, SHE SPENT THE SUMMER IN A NURSING HOME. THE VEHICLE HAS NOT BEEN TO A MECHANIC FOR THIS PROBLEM.*AK
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THE VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK THE DOORS THIS HAS HAPPENED INNUMERABLE OCCASIONS. THIS BEGAN SHORTLY AFTER PURCHASE OF THE VEHICLE IN 1998, AND CONTINUES TODAY. THE DOORS AR NOT TO LOCK IF THE KEYS ARE IN THE IGNITION, AND THEY DO. THIS HAS OCCURRED WHILE DRIVING THE VEHICLE, WHILE IT IS PARKED, WHEN ENTERING, AND EXITING THE VEHICLE. THE INTERIOR DOORS DO NOT OVERRIDE THE LOCKS, AND IN AN EMERGENCY, ONE WOULD BE UNABLE TO EXIT THE VEHICLE IF THEY WERE TO LOCK. USUALLY THIS OCCURS MOST OFTEN WHEN THE DOORS ARE BEING CLOSED; AND IF THE BATTERY IS UNHOOKED, AND RECONNECTED, IT MAY REMEDY THE SITUATION FOR SEVERAL DAYS. THE REAR AUTOMATIC WINDOWS GO OUT WHEN YOU PRESS THE BUTTONS TO MAKE THEM GO IN, AND THE REAR WIPER STAYS DOWN AS IF THE WINDOW IS UNLOCKED. THAT CAN BE REMEDIED BY UNLOCKING THE WINDOW, AND RELATCHING IT, IT USUALLY STAYS UP FOR 2-3 DAYS. WHEN YOU ATTEMPT TO RETRACT THE REAR WINDOWS, THEY WILL NOT GO IN AUTOMATICALLY. I HAVE CONTACTED PUTNAM LINCOLN MERCURY IN FORT SMITH, ARKANSAS, AND I DO NOT HAVE THE MONEY TO COMPLETE THESE REPAIRS WHICH COULD POSSIBLY CAUSE INJURY OR DEATH IF THE DOORS LOCKED SOMEONE IN. IN OTHER NEWS, THE GAS PEDAL IS STICKING ALSO, THIS HAPPENS WHEN YOU TAKE OFF IN THE VEHICLE, AND HAPPENS EVERY TIME. THIS HAS ALSO BEEN REPORTED TO THE DEALERSHIP. *NM
THE VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK THE DOORS THIS HAS HAPPENED INNUMERABLE OCCASIONS. THIS BEGAN SHORTLY AFTER PURCHASE OF THE VEHICLE IN 1998, AND CONTINUES TODAY. THE DOORS AR NOT TO LOCK IF THE KEYS ARE IN THE IGNITION, AND THEY DO. THIS HAS OCCURRED WHILE DRIVING THE VEHICLE, WHILE IT IS PARKED, WHEN ENTERING, AND EXITING THE VEHICLE. THE INTERIOR DOORS DO NOT OVERRIDE THE LOCKS, AND IN AN EMERGENCY, ONE WOULD BE UNABLE TO EXIT THE VEHICLE IF THEY WERE TO LOCK. USUALLY THIS OCCURS MOST OFTEN WHEN THE DOORS ARE BEING CLOSED; AND IF THE BATTERY IS UNHOOKED, AND RECONNECTED, IT MAY REMEDY THE SITUATION FOR SEVERAL DAYS. THE REAR AUTOMATIC WINDOWS GO OUT WHEN YOU PRESS THE BUTTONS TO MAKE THEM GO IN, AND THE REAR WIPER STAYS DOWN AS IF THE WINDOW IS UNLOCKED. THAT CAN BE REMEDIED BY UNLOCKING THE WINDOW, AND RELATCHING IT, IT USUALLY STAYS UP FOR 2-3 DAYS. WHEN YOU ATTEMPT TO RETRACT THE REAR WINDOWS, THEY WILL NOT GO IN AUTOMATICALLY. I HAVE CONTACTED PUTNAM LINCOLN MERCURY IN FORT SMITH, ARKANSAS, AND I DO NOT HAVE THE MONEY TO COMPLETE THESE REPAIRS WHICH COULD POSSIBLY CAUSE INJURY OR DEATH IF THE DOORS LOCKED SOMEONE IN. IN OTHER NEWS, THE GAS PEDAL IS STICKING ALSO, THIS HAPPENS WHEN YOU TAKE OFF IN THE VEHICLE, AND HAPPENS EVERY TIME. THIS HAS ALSO BEEN REPORTED TO THE DEALERSHIP. *NM
THE VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK THE DOORS THIS HAS HAPPENED INNUMERABLE OCCASIONS. THIS BEGAN SHORTLY AFTER PURCHASE OF THE VEHICLE IN 1998, AND CONTINUES TODAY. THE DOORS AR NOT TO LOCK IF THE KEYS ARE IN THE IGNITION, AND THEY DO. THIS HAS OCCURRED WHILE DRIVING THE VEHICLE, WHILE IT IS PARKED, WHEN ENTERING, AND EXITING THE VEHICLE. THE INTERIOR DOORS DO NOT OVERRIDE THE LOCKS, AND IN AN EMERGENCY, ONE WOULD BE UNABLE TO EXIT THE VEHICLE IF THEY WERE TO LOCK. USUALLY THIS OCCURS MOST OFTEN WHEN THE DOORS ARE BEING CLOSED; AND IF THE BATTERY IS UNHOOKED, AND RECONNECTED, IT MAY REMEDY THE SITUATION FOR SEVERAL DAYS. THE REAR AUTOMATIC WINDOWS GO OUT WHEN YOU PRESS THE BUTTONS TO MAKE THEM GO IN, AND THE REAR WIPER STAYS DOWN AS IF THE WINDOW IS UNLOCKED. THAT CAN BE REMEDIED BY UNLOCKING THE WINDOW, AND RELATCHING IT, IT USUALLY STAYS UP FOR 2-3 DAYS. WHEN YOU ATTEMPT TO RETRACT THE REAR WINDOWS, THEY WILL NOT GO IN AUTOMATICALLY. I HAVE CONTACTED PUTNAM LINCOLN MERCURY IN FORT SMITH, ARKANSAS, AND I DO NOT HAVE THE MONEY TO COMPLETE THESE REPAIRS WHICH COULD POSSIBLY CAUSE INJURY OR DEATH IF THE DOORS LOCKED SOMEONE IN. IN OTHER NEWS, THE GAS PEDAL IS STICKING ALSO, THIS HAPPENS WHEN YOU TAKE OFF IN THE VEHICLE, AND HAPPENS EVERY TIME. THIS HAS ALSO BEEN REPORTED TO THE DEALERSHIP. *NM
DT: 1998 MERCURY VILLAGER. THE CONSUMER STATES ALL OF THE DOORS ARE LOCKING ON THEIR OWN. THIS HAS HAPPENED A COUPLE OF TIMES. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP TO SEE WHY THIS WAS OCCURRING. HE HAS NOT YET CONTACTED MERCURY. THIS STARTED ON AUGUST 15, 2005. THIS ALMOST LOCKED THE CONSUMER'S CHILD IN THE CAR. THIS WA SA KEYLESS ENTRY LOCKING SYSTEM.*AK
A DEFECT IN THE KEYLESS ENTRY SYSTEM OF 1998 MODEL YEAR MERCURY VILLAGER MINIVANS CAUSES UNCONTROLLED LOCKING AND UNLOCKING OF THE VEHICLE DOORS. COMPANY IS AWARE OF THE DEFECT AND A TECHNICAL MEMORANDUM EXISTS REGARDING THIS PROBLEM BUT THE COMPANY REFUSES TO TAKE RESPONSIBILITY FOR REPAIR OF THE DEFECT.*AK
I HAVE OWNED A 1996 AND 1998 MERCURY VILLAGER. BOTH VEHICLES HAD A FAILURE OF THE DRIVER'S SIDE CV BOOT WITH THE EVENTUAL FAILURE OF THE TRANS AXLE CV JOINT. EACH TIME THE TRANSAXLE HAD TO BE REPLACED.*AK
CONSUMER'S 4 YEAR OLD CHILD WAS ABLE TO SHIFT THE LEVER OUT OF THE PARK GEAR WHILE VEHICLE WAS PARKED ON AN INCLINE. VEHICLE ROLLED ACROSS SEVERAL STREETS BEFORE CRASHING INTO A NEIGHBOR'S TRUCK PARKED IN DRIVEWAY. DEALERSHIP INDICATED THAT THE STEERING PIN BROKE. *AK
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CONSUMER TOOK VEHICLE TO DEALERSHIP BECAUSE OF A NOISE THAT WAS BEING HEARD WHEN APPLYING THE BRAKES. DEALER MAINTAINED THAT THE BRAKES WERE FINE, YET THE NOISE CONTINUED. IT COULD BE HEARD WHEN VEHICLE WAS GOING AT 35 MPH. *AK
BOUGHT USED 1998 MERCURY VILLAGER IN JUNE, 2004. FROM JUNE THROUGH PRESENT DATE, WE HAVE HAD ACCELERATOR PEDAL STICKING IN UPRIGHT POSITION CAUSING LURCHING FROM A STOPPED POSITION DUE TO HAVING TO PRESS DOWN UNUSUALLY HARD TO ACCELERATE. DUE TO THIS "FAILURE", I DO NOT WANT TO CRASH INTO SOMEONE IN FRONT OF ME IN TRAFFIC TO MOVE FORWARD INTO TRAFFIC FROM A STOPPED OR SLOWED POSITION. I HAVE SPRAYED WD40 ON THE PEDAL FROM INSIDE THE VEHICLE THAT RELIEVED THE PROBLEM FOR A LITTLE WHILE, BUT IT HAS STARTED STICKING AGAIN.*AK
THE ACCELERATOR PEDAL SOME TIMES STICKS WERE YOU CAN NOT GIVE IT GAS. THIS HAS BEEN HAPPENING FOR ABOUT 3 YRS. IT CAUSES FEAR, BECAUSE YOU IF YOU HAD TO SPEED UP SOME TIME IT WILL NOT LET YOU.*AK
MY 1998 MERCURY VILLAGER MINI VAN HAS A PROBLEM WITH THE ACCELERATOR. THE PEDAL CAN BE HARD TO PUSH SOMETIMES CAUSING TO PUSH DOWN TOO FAR. SEVERAL TIMES THE ACCELERATOR BECAME STUCK CAUSING THE VEHICLE TO LUNGE OUT OF CONTROL. I FELT VERY UNSAFE AND I AM CONCERNED ABOUT THE CONDITION. *JB
PASSENGER SIDE COIL SPRING RUSTED IN HALF AND BROKE. SPRING CAME DOWN ONTO TIRE. I HAD TO BUY NEW SPRING,COIL,AND STRUT.*AK
THE VEHICLE WAS IN PARK WHEN A SMALL CHILD MISTAKENLY KNOCKED GEAR SHIFTER TO REVERSE. THE VEHICLE ROLLED BACKWARDS ONTO THE GRASS WHICH HELPED IT COME TO A STOP. *NLM
THE CHILD SAFETY LOCK ON THE SLIDING SIDE DOOR OF VEHICLE WAS INOPERABLE . THE CONSUMER FELT THAT THE CHILDREN COULD OPEN THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE DEALER HAS BEEN INFORMED OF THE PROBLEM. *NLM
WHEN THE CONSUMER APPLIED THE BRAKES, THEY LOCKED UP AND CAUSED EXTENDED STOPPING DISTANCE. *NLM BOTH FRONT BRAKES LOCKED UP WITHIN LESS THAN A MONTH APART. THERE WAS A PROBLEM WITH BOTH REAR BRAKES AND THE LEFT FRONT CALIPER LOCKED UP. *SCC *JB
THE POWER DOOR LOCKS LOCK WHEN EVER THEY SEEM TO WANT TO, WHEN I UNLOCK THEM THEY WILL LOCK AGAIN AS IM TRYING TO OPEN THE DOOR.
VEHICLE LOCKS AUTOMATICALLTY WHILE BEING DRIVEN, SITTING STILL IN PARKING LOT, GARAGE, ETC. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE DATE INDICATED BELOW IS JUST THE LAST TIME.
THERE WAS A LOUD EXPLOSION WHILE THE CONSUMER WAS TRAVELING. IT WAS FOUND OUT THAT THE RIGHT STRUT SPRING WAS BROKEN. *YH
CONSUMER APPLIED BRAKES TO COME TO A STOP AT INTERSECTION, PEDAL FELT HARD, AND VEHICLE WENT THROUGH INTERSECTION. DEALER STATED BOTH REAR CALIPERS WERE FROZEN, AND ONE FRONT ROTOR WAS RUSTED. ALL PARTS WERE REPLACED. ON JULY 26, 2002 CONSUMER APPLIED BRAKES AT 10 MPH, PEDAL FELT HARD, NO BRAKING ACTION. VEHICLE AT DEALER AT THIS TIME. *AK THE BOOSTER WAS REPLACED, HOWEVER IT IS UNCERTAIN AS TO IF THIS WILL REMEDY THE PROBLEM. *SLC
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CONSUMER APPLIED BRAKES TO COME TO A STOP AT INTERSECTION, PEDAL FELT HARD, AND VEHICLE WENT THROUGH INTERSECTION. DEALER STATED BOTH REAR CALIPERS WERE FROZEN, AND ONE FRONT ROTOR WAS RUSTED. ALL PARTS WERE REPLACED. ON JULY 26, 2002 CONSUMER APPLIED BRAKES AT 10 MPH, PEDAL FELT HARD, NO BRAKING ACTION. VEHICLE AT DEALER AT THIS TIME. *AK THE BOOSTER WAS REPLACED, HOWEVER IT IS UNCERTAIN AS TO IF THIS WILL REMEDY THE PROBLEM. *SLC
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VEHICLE WAS GOING 40MPH WHEN RIGHT SIDE DROPPED TO THE GROUND. PROBLEM WAS DUE TO A BROKEN COIL SPRING, WHICH ALSO DUG A TREAD GROOVE IN TIRE. DEALER AND MANUFACTURER AREA REPRESENTATIVES WERE NOTIFIED. *AK MANUFACTUER TOOK PARTIAL RESPONSIBILITY FOR REPLACING BROKEN SPRING. *TT
AUTOMATIAC DOOR LOCKS LOCK ON THEIR OWN, THEY DO THAT WHEN ENGINE IS RUNNING AND WHEN IT IS NOT.
FRONT COIL SPRING BROKE WHILE DRIVING CAUSING DAMAGE TO VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE TURNING INTO A PARKING SPACE AT A LOW SPEED AND APPLYING THE BRAKES PEDAL WENT TO THE FLOOR AND THE VEHICLE KEPT GOING. DEALER HAS NOT SEEN VEHICLE. *AK
AUTOMATIAC DOOR LOCKS LOCK ON THEIR OWN, THEY DO THAT WHEN ENGINE IS RUNNING AND WHEN IT IS NOT.
POWER LOCKS WOULD LOCK ALL THE DOORS WHEN GETTING OUT OF VEHICLE,WHEN THE DOOR IS CLOSED IT LOCKS ALL DOORS, DEALER WAS NOTIFIED, AND NO REPAIRS WERE MADE. *JG *AK
DOORS LOCK AND UNLOCK ON THEIR OWN. IT HAPPENS INTERMITTENTLY; ALSO, WHEN PRESSING KEY PADS TO LOCK DOORS,AND SOMETIMES IT WILL NOT LOCK. PLEASE ADD VIN. *AK
FRONT WHEEL BEARING NUTS HAVE NO CASTLE WASHER BETWEEN THE NUT AND THE COTTER PIN. THERE IS A 3/16 GAP BETWEEN THE NUT AND THE COTTER PIN. NUT ON MY CAR LOOSENED ENOUGH TO ALLOW MORE THAN 1/4 INCH PLAY AT THE TOP OF THE TIRE. NOT YET CONFIRMED BY DEALER.
ENGINE RAN AWAY IN FULL HIGH SPEED. CONSUMER PULLED OVER TO SHUT ENGINE OFF, AND IT RESTARTED WITH NO PROBLEM. VEHICLE WAS TAKEN TO DEALER, BUT PROBLEM COULDN'T BE DUPLICATED. ON MAY 26, 2001 , VEHICLE WAS IN REVERSE AND ENGINE WENT UP TO 5500 RPMS. *AK
WHEN CONSUMER CLOSES THE DOOR ALL FOUR DOORS WILL LOCK. DEALERSHIP WAS UNABLE TO DETERMINE A CAUSE OF DEFECT. THERE ARE TSB'S 982012/ 98225/ 98236/ 984814/ 984815, AND 5051 FOR THIS DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
POWER SEATS IN VEHICLE ARE DEFECTIVE. WHEN TRYING TO RECLINE SEAT, CAN AUTOMATICALLY FALL BACK EVEN IF CONSUMER TRIES TO STOP IT. HAS NOT CONTACTED DEALER. *AKL
SLIDING DOOR OPENS WHILE DRIVING/DOES NOT LOCK AND UNLOCK PROPERLY. *AK
ACCELERATOR PEDAL STICKS, AT ANY SPEED. CONSUMER HAS TO PRESS PEDAL HARD TO GET IT TO UNSTUCK, PROBLEM GETTING WORSE. DEALER SAID THROTTLE BODY NEEDS TO BE REPLACED. *AK