SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Remedy: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
6,903 vehicles affected
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
FUEL SYSTEM, GASOLINE
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. THE CAMPAIGN BEGAN ON APRIL 16, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
88,600 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES. THE BATTERY CABLE WAS MISROUTED AND ITS ATTACHMENT TO THE ALTERNATOR CABLE WAS UNDER-TORQUED. IF MISROUTED, THE CABLE COULD CONTACT THE POWER STEERING LINE AND THE INSULATION COULD WEAR, RESULTING IN AN ELECTRICAL SHORT.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLE TO THE ALTERNATOR FOR DAMAGE AND, IF IT IS DAMAGED, WILL REPLACE THE CABLE. ADDITIONALLY, THE ROUTING OF THE CABLE WILL BE CORRECTED, AS NECESSARY, AND A ROUTING CLIP WILL BE ADDED. ALSO THE TORQUE ON THE ALTERNATOR ATTACHMENT OF THE CABLE WILL BE CHECKED AND, AS REQUIRED, WILL BE TIGHTENED TO SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
120,000 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
436,200 vehicles affected
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE BATTERY FAILED AND MULTIPLE WARNING INDICATORS, INCLUDING THE CHECK ENGINE INDICATOR, ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS TO HAVE THE BATTERY REPLACED. AFTER MULTIPLE INCORRECT DIAGNOSTICS, IT WAS DETERMINED THAT THE BATTERY CABLE ROUTING WAS DEFECTIVE. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 01V031000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,600.
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. IN ADDITION, THE WINDOWS AND SUN ROOF INDEPENDENTLY ROLLED DOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. IN ADDITION, THE WINDOWS AND SUN ROOF INDEPENDENTLY ROLLED DOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TAKATA INFLATORSI HAVE A 2000. MERCURY. COGUAR. WHEN. I BOUGHT THE. CAR IT RAN TGOOD, THEN. IN 2014. I HAD TO. PAY 1000. TO GET A. FUEL PUMP PUT IN. AND. THAT ONLY LASTED. 2YRS. NOW THE FUEL PUMP WENT OUT . I DON'T. HAVE. THAT KIND OF MONEY .I LIVE ON AS. WHEN I PAY MY BILLS I'M. BROKE. I LOOKED UP RECALLS. AND ITS THE FUEL SYSTEM ON THE CAR. IT JUST STOPS. EVEN IN TRAFFIC. I DON'T SEE WHAT MY CREDIT. HAS ANYTHING. TO DO WITH GETTING HELP. FIXING MY CAR IF IT HAS A RECALL. ON THE FUEL SYSTEM.
HAVING SO MANY PROBLEMS WITH THE FUEL SYSTEMS. I HAVE PUT FUELPUT A NEW FUEL PUMP IN GAS TANK 2 YES. AGO. PUT FUEL PRESSURE SENSOR THIS YEAR. PUT NEW FUEL REGULATOR THIS YEAR NOW WHEN DRIVING IT WILL JUST STOP. AND WOULDN'T STARTUP
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE REFUELING THE VEHICLE, THE FUEL PUMP WOULD ONLY ALLOW 1-2 GALLONS TO ENTER THE FUEL TANK BEFORE SHUTTING OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
LETTER FROM CONGRESSMAN GRIFFITH ON BEHALF OF CONSTITUENT RE ELECTRICAL SAFETY ISSUES WITH 2000 MERCURY COUGAR. *TGW THE CONSUMER STATED HE CONSTANTLY EXPERIENCED WIRING/ELECTRICAL PROBLEMS. *JB
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE INTERIOR LIGHTS AND HEADLIGHTS FLICKERED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WIRING HARNESS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 01V031000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 63,127 AND CURRENT MILEAGE WAS 67,000.
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 01V031000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE WINDSHIELD WIPERS, SPEEDOMETER AND THE EXTERIOR LIGHTING BEGAN OPERATING SPORADICALLY AFTER THE VEHICLE HAD BEEN SERVICED UNDER THE RECALL. THE CONTACT ALSO NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE ALSO STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
Fire
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE SUNROOF FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SUNROOF ROLLERS HAD FAILED. THE SUNROOF WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 106,000.
THE DRIVERS REAR METAL BRAKE LINE FAILED CATASTROPHICALLY ON THE HIGHWAY IN A PANIC STOP. THIS RESULTED IN COMPLETE BRAKE FAILURE OF BOTH FRONT AND REAR BRAKES. *TR
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS THE CONTACT WAS TOLD THAT THE FUEL DELIVERY MODULES NEEDED TO BE REPLACED. THE CONTACT ASKED ABOUT NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM: GASOLINE), BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
DURING PERIODIC MAINTENANCE THE DEALER DISCOVERED THE PASSENGER SIDE FUEL TANK STRAP HAD CORRODED AND BROKE. LIKELY CAUSE WAS THE SALT AND CHEMICALS APPLIED TO THE ROADS DURING THE WINTER. THE DRIVER SIDE STRAP WAS INTACT BUT WOULD LIKELY FAIL IN THE FUTURE. I WAS INFORMED THE FUEL TANK STRAPS WERE SPECIAL ORDER SINCE THEY DO NOT NORMALLY FAIL. RETURNED THE NEXT DAY TO HAVE BOTH STRAPS REPLACED. FORTUNATELY THE ISSUE WAS DISCOVERED BEFORE THE TANK SEPARATED FROM THE VEHICLE. THIS IS THE SAME ISSUE WITH FORD TRUCKS OF THE SAME VINTAGE. *TR
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THERE WAS BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE BATTERY AND ALTERNATOR WOULD HAVE REPLACED. THE FAILURE OCCURRED A SECOND TIME AFTER THE REPAIR. THE VEHICLE WAS NOT TAKEN BACK TO BE REPAIRED AGAIN. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Fire
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY STALLED AS THE WHEEL LOCKED AND THE RADIO SHUT OFF, SIMILAR TO THE FAILURE LISTED UNDER NHTSA CAMPAIGN ID NUMBER: 01V031000 ( ELECTRICAL SYSTEM:BATTERY:CABLES). THE CONTACT WAS UNABLE TO RESTART THE VEHICLE WITHOUT A JUMP. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 135,288.
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT WHEN ACCELERATING AT ANY SPEED, THE VEHICLE WOULD HESITATE AND STALL WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE AND MADE THE CONTACT AWARE OF NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE), BUT ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 141,000.
MY 2000 MERCURY COUGAR SUDDENLY STARTED SPUTTERING, BUCKING, AND IN LESS THAN TWO MINUTES STOPPED IN TRAFFIC. IT WOULD CRANK BUT NOT START. I HAD TO HAVE IT PUSHED OFF THE ROAD OUT OF TRAFFIC. IT WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC TOLD ME IT WAS A FAULTY FUEL PUMP SYSTEM. WHEN LOOKING ONLINE FOR RECALLS OR SAFETY IMPROVEMENT CAMPAIGNS, ON THE FORD WEBSITE, THEY ACKNOWLEDGED THAT COUGARS HAVE HAD PROBLEMS WITH THE FUEL PUMP SYSTEM. THE WEBSITE DID NOT SPECIFY ANY MODEL YEAR. WHEN LOOKING ON ANOTHER WEBSITE AND SEARCHING RECALLS, THE 2000 COUGAR HAD NO RECALLS OR SAFETY IMPROVEMENT CAMPAIGNS. WHAT IS INTERESTING TO ME IS THAT THE OTHER THREE MODEL YEARS, 1999, 2001, AND 2002, ALL HAD RECALLS ON THE FUEL PUMP SYSTEM. FORD MOTOR COMPANY ISSUED AN EXTENDED MANUFACTURER'S WARRANTY ON THE FUEL PUMP SYSTEM FOR THOSE THREE MODEL YEARS UNTIL DECEMBER 2010. MY HUSBAND AND I BOTH CALLED FORD MOTOR COMPANY REGARDING OUR PROBLEM AND WERE TOLD THAT WE WERE SENT A NOTICE REGARDING THE EXTENDED WARRANTY AND WE SHOULD HAVE HAD IT FIXED BEFORE THE WARRANTY ENDED. OUR CAR WAS NOT COVERED UNDER THE WARRANTY THEREFORE WE DID NOT RECEIVE A NOTICE. THEY BASICALLY SAID SORRY, YOU ARE ON YOUR OWN FOR THE $600+ REPAIR BILL AND HAVE A GREAT DAY. WHEN A CAR IS ONLY MADE FOR FOUR YEARS AND THREE OF THOSE FOUR HAVE A SAFETY PROBLEM THAT CAUSES THE CAR TO STOP SUDDENLY IT STANDS TO REASON THAT THE FOURTH MODEL YEAR MADE WITH THE SAME PARTS WOULD HAVE THE SAME PROBLEM. *TR
THERE IS AN ELECTRICAL ISSUE THAT IS EFFECTING MY VEHICLE. I HAVE A V6 ENGINE, AND THE INSTRUMENT CLUSTER, RADIO, INTERIOR LIGHTS, AND HEAD LIGHTS FLICKER WHEN I START UP MY CAR AND CONTINUE TO DO SO. I WENT ONLINE TO LOOK AT POSSIBLY RECALLS AND SAW THAT THERE WAS ONE DECRIBING THE EXACT ISSUE I HAVE. I CALLED THE FORD DEALERSHIP IN HUNTLEY, ILLINOIS AND TALKED TO A GUY IN THE SERVICE DEPARTMENT, NAMED MIKE. HE TOLD ME THAT THE RECALL ONLY AFFECTED CERTAIN MERCURY COUGARS FROM CERTAIN PLANTS.... I AM ALSON HAVING ISSUES WITH THE TRANSMISSION RANGE SENSOR.
THERE IS AN ELECTRICAL ISSUE THAT IS EFFECTING MY VEHICLE. I HAVE A V6 ENGINE, AND THE INSTRUMENT CLUSTER, RADIO, INTERIOR LIGHTS, AND HEAD LIGHTS FLICKER WHEN I START UP MY CAR AND CONTINUE TO DO SO. I WENT ONLINE TO LOOK AT POSSIBLY RECALLS AND SAW THAT THERE WAS ONE DECRIBING THE EXACT ISSUE I HAVE. I CALLED THE FORD DEALERSHIP IN HUNTLEY, ILLINOIS AND TALKED TO A GUY IN THE SERVICE DEPARTMENT, NAMED MIKE. HE TOLD ME THAT THE RECALL ONLY AFFECTED CERTAIN MERCURY COUGARS FROM CERTAIN PLANTS.... I AM ALSON HAVING ISSUES WITH THE TRANSMISSION RANGE SENSOR.
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED AND THE CONTACT RECEIVED A JUMP START BEFORE HE WAS ABLE TO START THE VEHICLE. THE VEHICLE REMAINED ON FOR A FEW MINUTES BEFORE STALLING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE ALTERNATOR WOULD NEED TO BE REPLACED. THE ALTERNATOR WAS REPLACED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BUT FOUND THAT THE HEADLIGHTS WERE INTERMITTENTLY DIMMING. THE CONTACT WAS ADVISED BY THE DEALER AND MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 01V031000 (ELECTRICAL SYSTEM: BATTERY: CABLES). THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND THAT FUEL WAS NOT TRAVELING TO THE ENGINE CORRECTLY EVEN WITH A FULL TANK OF FUEL. THE DEALER AND MANUFACTURER BOTH ADVISED THAT CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED AND THE CONTACT RECEIVED A JUMP START BEFORE HE WAS ABLE TO START THE VEHICLE. THE VEHICLE REMAINED ON FOR A FEW MINUTES BEFORE STALLING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE ALTERNATOR WOULD NEED TO BE REPLACED. THE ALTERNATOR WAS REPLACED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BUT FOUND THAT THE HEADLIGHTS WERE INTERMITTENTLY DIMMING. THE CONTACT WAS ADVISED BY THE DEALER AND MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 01V031000 (ELECTRICAL SYSTEM: BATTERY: CABLES). THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND THAT FUEL WAS NOT TRAVELING TO THE ENGINE CORRECTLY EVEN WITH A FULL TANK OF FUEL. THE DEALER AND MANUFACTURER BOTH ADVISED THAT CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE ATTEMPTING TO CLOSE THE SUN ROOF THE CONTACT NOTICED THAT THE SUN ROOF MECHANISM WOULD NO LONGER FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SUN ROOF NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55000 AND THE CURRENT MILEAGE WAS 126000.
2000 MERCURY COUGAR, VEHICLE HOOD LATCH FAILED CAUSING THE HOOD TO OPEN AND STRIKE THE FRONT WINDSHIELD AND THE ROOF. *BF (OHIO TRAFFIC CRASH REPORT # 10-0395-91)*JB UPDATED 09/13/10*BF
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE VEHICLE WOULD LACK POWER. THE BATTERY AND ALTERNATOR WERE REPLACED BUT TO NO AVAIL. THE CONTACT LOCATED A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 01V031000- ELECTRICAL SYSTEM: BATTERY: CABLES) BUT WAS TOLD BY THE MANUFACTURER THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 62,000. UPDATED 11/03/10. *LJ UPDATED 2/17/2011 *CN
2000 MERCURY COUGAR, EXPERIENCED EQUIPMENT FAILURE WITH HER LEFT TIRE THAT ALSO DAMAGED TO THE VEHICLE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0338-90)*JB UPDATED 08/05/10 *BF
MY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRICAL PROBLEM, AND FORD IS DOING NOTHING ABOUT IT. I REPLACED THE BATTERY AND STILL NO CRANK OR CLICKING. ALSO LISTED AS A RECALL. SPEND $651.02 TO HAVE FUEL PUMP FIXED AND NOW CAN'T GET MY MONEY BACK BECAUSE REPAIR SHOP DID NOT FILL OUT INVOICE CORRECTLY. NOW WILL HAVE TO POSSIBLY PAY OVER A $1,000.00 TO FIX THE ELECTRICAL ISSUE... WHEN THE FUEL PUMP WAS FIXED, THE SHOP FAILED TO SECURE THE GAS TANK CORRECTLY CAUSING FUEL TO POUR OUT WHILE DRIVING AT A RATE OF A GALLON PER MINUTE. FORD IS NOW DOING EVERYTHING THEY CAN TO AVOID PAYING ME BACK FOR THE RECALL SERVICES AFTER I WAS INFORMED BY A FORD CUSTOMER SERVICE REP THAT I WOULD BE PAID BACK. I HAVE BEEN BACK AND FORTH FOR WEEKS NOW TO THE DEALERSHIP AND I HAVE BEEN TOLD OVER AND OVER AGAIN WITH A NEW EXCUSE EVERYTIME AS TO WHY THEY CAN NOT REPAY ME... *TR
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MY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRICAL PROBLEM, AND FORD IS DOING NOTHING ABOUT IT. I REPLACED THE BATTERY AND STILL NO CRANK OR CLICKING. ALSO LISTED AS A RECALL. SPEND $651.02 TO HAVE FUEL PUMP FIXED AND NOW CAN'T GET MY MONEY BACK BECAUSE REPAIR SHOP DID NOT FILL OUT INVOICE CORRECTLY. NOW WILL HAVE TO POSSIBLY PAY OVER A $1,000.00 TO FIX THE ELECTRICAL ISSUE... WHEN THE FUEL PUMP WAS FIXED, THE SHOP FAILED TO SECURE THE GAS TANK CORRECTLY CAUSING FUEL TO POUR OUT WHILE DRIVING AT A RATE OF A GALLON PER MINUTE. FORD IS NOW DOING EVERYTHING THEY CAN TO AVOID PAYING ME BACK FOR THE RECALL SERVICES AFTER I WAS INFORMED BY A FORD CUSTOMER SERVICE REP THAT I WOULD BE PAID BACK. I HAVE BEEN BACK AND FORTH FOR WEEKS NOW TO THE DEALERSHIP AND I HAVE BEEN TOLD OVER AND OVER AGAIN WITH A NEW EXCUSE EVERYTIME AS TO WHY THEY CAN NOT REPAY ME... *TR
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MY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRICAL PROBLEM, AND FORD IS DOING NOTHING ABOUT IT. I REPLACED THE BATTERY AND STILL NO CRANK OR CLICKING. ALSO LISTED AS A RECALL. SPEND $651.02 TO HAVE FUEL PUMP FIXED AND NOW CAN'T GET MY MONEY BACK BECAUSE REPAIR SHOP DID NOT FILL OUT INVOICE CORRECTLY. NOW WILL HAVE TO POSSIBLY PAY OVER A $1,000.00 TO FIX THE ELECTRICAL ISSUE... WHEN THE FUEL PUMP WAS FIXED, THE SHOP FAILED TO SECURE THE GAS TANK CORRECTLY CAUSING FUEL TO POUR OUT WHILE DRIVING AT A RATE OF A GALLON PER MINUTE. FORD IS NOW DOING EVERYTHING THEY CAN TO AVOID PAYING ME BACK FOR THE RECALL SERVICES AFTER I WAS INFORMED BY A FORD CUSTOMER SERVICE REP THAT I WOULD BE PAID BACK. I HAVE BEEN BACK AND FORTH FOR WEEKS NOW TO THE DEALERSHIP AND I HAVE BEEN TOLD OVER AND OVER AGAIN WITH A NEW EXCUSE EVERYTIME AS TO WHY THEY CAN NOT REPAY ME... *TR
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MERCURY COUGAR SUNROOF COMES OFF TRACK AND REPAIR COST 1200 DOLLARS WHAT A RIP OFF *TW
Crash
FLASHING BATTERY LIGHT. LIGHTS WOULD DIM DURING ACCELERATIONS OR REVVING OF ENGINE. ALTERNATOR FAILS CAUSING VEHICLE TO STALL IN THE MIDDLE OF THE ROAD. SAFETY ISSUE, I HAVE TAKEN THE CAR TO REPAIR SHOP, MECHANIC STATES HE HAS RESEARCHED THIS AND SAYS THIS SEEMS TO BE AN ON GOING PROBLEM WITH THIS MODEL OF CAR. BATTERY LIGHT STILL STAYS ON AND LIGHTS DIM ON ACCELERATION AFTER REPLACED ALTERNATOR. *TR
2000 MERCURY COUGAR V 6 AUTO -55000 MI - STEADY STATE CRUISING AFTER 10 MI 'WARM UP' - A FREQUENT , PROBLEM - LIKE OK FOR 3 OR 4 MILE , THEN 2 OR 3 TIMES WILL JERK OR SHUDDER , THEN OK FOR 3 OR 4 MI - HARD JERK , ENGINE TACH JUMPS FROM 2800 > 4000 RPM , BACK TO 2800. SEEMS MOSTLY AT STEADY 70 MPH OR SO , DOES DO IT SOMETIMES AT 40. SEEMS HARDLY EVER ON SHORT DRIVE , LIKE 8 MI TO WORK IN MORNING. TRANS CAN'T FIND CORRECT GEAR ? COMPUTER ? DEALER , AFTERMARKET SHOP COULDN'T FIND ANYTHING. NEW FUEL FILTER , TRANS OIL. *TR
2000 MERCURY COUGAR V 6 AUTO -55000 MI - STEADY STATE CRUISING AFTER 10 MI 'WARM UP' - A FREQUENT , PROBLEM - LIKE OK FOR 3 OR 4 MILE , THEN 2 OR 3 TIMES WILL JERK OR SHUDDER , THEN OK FOR 3 OR 4 MI - HARD JERK , ENGINE TACH JUMPS FROM 2800 > 4000 RPM , BACK TO 2800. SEEMS MOSTLY AT STEADY 70 MPH OR SO , DOES DO IT SOMETIMES AT 40. SEEMS HARDLY EVER ON SHORT DRIVE , LIKE 8 MI TO WORK IN MORNING. TRANS CAN'T FIND CORRECT GEAR ? COMPUTER ? DEALER , AFTERMARKET SHOP COULDN'T FIND ANYTHING. NEW FUEL FILTER , TRANS OIL. *TR
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE ATTEMPTING TO PROCEED FROM A STOP SIGN, THE VEHICLE STALLED. UPON FURTHER INSPECTION HE NOTICED THAT THE BATTERY CABLES WERE MELTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. A MECHANIC CONCLUDED THAT THE CABLE MADE CONTACT WITH THE POWER STEERING LINE WHICH CAUSED THE INSULATION TO WEAR, AND THUS AN AN ELECTRICAL SHORT. THE DEALER WAS CONTACTED IN REFERENCE TO RECALL # 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, AND HE WAS IN THE PROCESS OF SENDING THEM CORRESPONDENCE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
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THE LIGHTS ON THE INTERIOR AND EXTERIOR OF MY CAR HAVE BEEN FLICKERING SINCE I PURCHASED THE CAR FROM AN INDIVIDUAL A FEW YEARS AGO. LAST WEEK I SMELLED BURNING WIRES WHILE DRIVING AND ME AND MY HUSBAND PULLED OFF THE ROAD AND HE INVESTIGATED THE PROBLEM AS TO WHERE THE SMELL WAS COMING FROM. HE NOTICED THE BATTERY CABLES WERE HOT AND MELTED INSULATION ON THEM AT THE BATTERY POSTS. NOW INSTEAD OF A FLICKERING ALTERNATOR LIGHT,HEADLIGHTS,AND DASH LIGHTS, I HAVE AN ALTERNATOR LIGHT THAT STAYS ON AND EVERYTHING ELSE IS STILL FLICKERING. WE TOOK THE CAR TO A MECHANIC BECAUSE THE CAR QUIT RUNNING,APPARENTLY BECAUSE THE BATTERY WENT DEAD. THEY REPLACED THE BATTERY AND THE ALTERNATOR WHICH COST ME 320.00. I STILL HAVE FLICKERING LIGHTS AND THE ALTERNATOR LIGHT IS STILL ON. I TOOK IT TO HAVE THE ALTERNATOR CHECKED EVEN THOUGH IT WAS BRAND NEW,JUST TO BE SURE AND WAS TOLD THAT THERE WAS A WIRING PROBLEM,THAT THE CHARGE FROM THE ALTERNATOR WAS NOT GETTING BACK TO THE BATTERY. ALL FUSES WERE CHECKED AND TO MY UNDERSTANDING MY CAR IS NOT INVOLVED IN ANY RECALLS ACCORDING TO THE VIN I FURNISHED FORD. I WANT THIS FIXED ,AND I SEE ON ALL THE RESEARCH I HAVE DONE CHECKING THE WEB FOR SIMILAR PROBLEMS,THAT I AM NOT THE ONLY MERCURY COUGAR OWNER OF THIS YEAR MODEL THAT CAN'T SEEM TO GET ANY HELP WITH AN APPARENT SAFETY ISSUE. ALSO I HAVE A SUNROOF THAT HAS TO BE TAPED DOWN TO KEEP IT FROM BLOWING OUT OF THE CAR AND LEAKS WHEN IT RAINS IF IT DOESN'T HAVE TAPE ON THE SEAMS. *TR
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TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE BATTERY CABLES LEADING FROM THE BATTERY TO THE ALTERNATOR CAUSED SHORTAGES. ALL OF THE ELECTRICAL COMPONENTS FLICKERED INSIDE AND OUTSIDE THE VEHICLE. HE TOOK THE VEHICLE TO A CERTIFIED MECHANIC, WHO CONFIRMED THAT THERE WAS A SHORT SOMEWHERE IN THE VEHICLE. IN ADDITION, HE NOTICED A FAILURE WITHIN THE FUEL INJECTION SYSTEM. THE RPM'S WOULD REV TO A HIGH DEGREE AND THEN DECREASE VERY QUICKLY, WHICH OCCASIONALLY CAUSED THE VEHICLE TO STALL. THE RPM'S FLUCTUATED WHEN SHUTTING OFF THE VEHICLE OR REVVING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBERS 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES) AND 04V421000 (FUEL SYSTEM, GASOLINE). THE CURRENT MILEAGE WAS APPROXIMATELY 106,000 AND FAILURE MILEAGE WAS APPROXIMATELY 52,000.
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE BATTERY CABLES LEADING FROM THE BATTERY TO THE ALTERNATOR CAUSED SHORTAGES. ALL OF THE ELECTRICAL COMPONENTS FLICKERED INSIDE AND OUTSIDE THE VEHICLE. HE TOOK THE VEHICLE TO A CERTIFIED MECHANIC, WHO CONFIRMED THAT THERE WAS A SHORT SOMEWHERE IN THE VEHICLE. IN ADDITION, HE NOTICED A FAILURE WITHIN THE FUEL INJECTION SYSTEM. THE RPM'S WOULD REV TO A HIGH DEGREE AND THEN DECREASE VERY QUICKLY, WHICH OCCASIONALLY CAUSED THE VEHICLE TO STALL. THE RPM'S FLUCTUATED WHEN SHUTTING OFF THE VEHICLE OR REVVING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBERS 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES) AND 04V421000 (FUEL SYSTEM, GASOLINE). THE CURRENT MILEAGE WAS APPROXIMATELY 106,000 AND FAILURE MILEAGE WAS APPROXIMATELY 52,000.
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS A MODERATE LOSS OF POWER IN THE VEHICLE AND A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ALTERNATOR BATTERY CABLE. THE VEHICLE WAS REPAIRED. RECENTLY,THE CONTACT OBSERVED AN EXCESSIVELY HIGH TEMPERATURE READING FROM THE VOLTAGE OF THE ALTERNATOR. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE IDENTICAL FAILURES. THERE WERE NO RESOLUTIONS. THE CONTACT EXPERIENCED FAILURES IDENTICAL TO THE ONES MENTIONED IN NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 68,000.
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1. DUE TO THE DEFECTIVE DESIGN OF THE SUNROOF 2. OVER 1000 OWNERS EXPERIENCED SUNROOF THAT CAN NOT OPEN/CLOSE. SOME PEOPLE EVEN REPORT THAT THE SUNROOF WILL POP-OFF AND FLY AWAY WHILE DRIVING! SEE HTTP://COUGARSUNROOF.COM. *TR 3. I NEED TO REPLACE THE WHOLE SUNROOF ASSEMBLY AND MOTORS THAT MOVES THE SUNROOF.
SUNROOF CLOSING MECHANISM IS DEFECTIVE DOES NOT CLOSE COMPLETELY...THE FAILURE LEAVES PASSENGER SIDE ON SUNROOF FLOPPING..I 'M VERY CONCERNED THAT SUNROOF COULD FLY OUT AND CRASH THROUGH ANOTHER VEHICLE WINDSHIELD..I DO HIGHWAY COMMUTE EVERYDAY AND ITS VERY UNSAFE FOR ME I ALMOST CRASHED ON WET HIGHWAY WHEN I COULD NOT CLOSE SUNROOF IN SUDDEN DOWNPOUR WHEN I WAS DRIVING. ON COUGARSUNROOF.COM THERE ARE 1365 COUGAR OWNERS WHO HAVE THE SAME SUNROOF PROBLEMS AND IT WAS CORRECTED ON 2001 COUGAR MODELS. *TR
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT HIS EXTENDED WARRANTY WAS CANCELLED ON HIS FUEL PUMP BECAUSE THE VEHICLE WAS RECONSTRUCTED. WHEN HE PLACED A FULL TANK OF GASOLINE IN THE VEHICLE, THE FUEL GAUGE DIAL WOULD NOT GO PAST THE HALFWAY MARK. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THEY FURTHER STATED THAT THE TITLE WAS RECONSTRUCTED BECAUSE THE VEHICLE WAS PREVIOUSLY DESTROYED. DUE TO THIS, THEY WOULD NOT PERFORM ANY REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS 133,650.
THE VEHICLE, 2000 MERCURY COUGAR, BEGINS JERKING AS IT IS BEING DRIVEN AT ANY SPEED, AND RESULTS IN COMPLETE SHUT DOWN OF ENGINE. SOMETIMES THE ENGINE WILL RESTART AFTER WAITING SEVERAL MINUTES, AND WILL NOT RESTART AT TIMES; REQUIRING TOWING. I TOOK THE VEHICLE TO THE LOCAL DEALER, AND AN EMPLOYEE STATED THAT IT WAS KNOWN BY THE MANUFACTURER TO BE A DESIGN FLAW IN THAT YEAR VEHICLE. ANOTHER EMPLOYEE TOOK HIM TO THE SIDE AND SCOULDED HIM FOR THE DISCLOSURE. THEY WOULD NOT DISCUSS IT FURTHER, EVEN THOUGH I CONTINUED TO QUESTION WHAT THEY WERE DOING TO CORRECT THIS KNOWN DEFECT IN WORKMANSHIP. TO THIS DAY THE VEHICLE CONTINUED TO REPEAT THE SAME FAILURE. I HAD THE FUEL FILTER REPLACED TWICE. FINALLY A MECHANIC REPLACED THE CAM SHAFT SENSOR (HE STATED THAT HE HAD SEEN THIS PROBLEM WITH THE CAR MANY TIMES) AND KNEW THAT WAS THE PROBLEM. EVEN THOUGH THE SENSOR WAS REPLACED, THE CAR WORKED WITHOUT SHUT DOWN FOR APPROXIMATELY 4 MONTHS, BUT BEGAN THE SAME SEQUENCE OF SHUT DOWNS ALL OVER AGAIN. THE DESIGN FLAW SHOULD BE RECALLED OR CONSUMERS SHOULD BE REIMBURSED FOR PURCHASE OF A KNOWN DEFECTIVE VEHICLE BY IT'S MANUFACTURER AND DESIGNER. IT IS A SHAME TO GET "STUCK" WITH A LEMON. THANK YOU. *TR
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO PULL OVER AND WAITED A FEW MINUTES. SHE WAS ABLE TO RESTART THE VEHICLE WITHOUT ANY TROUBLE. THE FAILURE OCCURRED ONCE MORE AFTER THE FIRST FAILURE. THE DEALER STATED THAT THE FUEL WAS BEING BLOCKED FROM ENTERING THE ENGINE. UPON FURTHER INVESTIGATION, THE DEALER STATED THAT NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE) APPLIED TO HER PARTICULAR YEAR, MAKE, AND MODEL VEHICLE, WHICH THEY BELIEVED TO BE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000 AND CURRENT MILEAGE WAS 187,000.
ENGINE LIGHT CAME ON, THEM BATTERY LIGHT. A NEW BATTERY WAS INSTALLED BUT AFTER A FEW DAYS THE BATTERY AND ENGINE LIGHT CAME ON AGAIN. ALTERNATOR WAS CHECKED AND FOUND TO BE IN PERFECT ORDER. EVENTUALLY ONE DAY ALL THE PANEL LIGHTS JUST WENT DIM AND THE CAR SHUT OFF TOTALLY. CAR WAS TOWED TO DEALER WHERE I WAS TOLD THAT I NEEDED AN ALTERNATOR AT THE COST OF $550. I AGREED. GOT THE CAR DROVE IT FROM THE DEALER THE ENGINE LIGHTS AND BATTERY LIGHTS CAME BACK ON THAT VERY SAME DAY. CALLED THE DEALERSHIP AND WAS TOLD THAT IT TAKES TIME FOR THE ELECTRICAL SYSTEM TO ADJUST. I DROVE IT FOR ONE WEEK AND THE CAR SHUT OFF AGAIN. I HAD IT TOWED AGAIN. DEALER SAID IT WAS FIXED AND THAT I SHOULD NOT HAVE ANY PROBLEMS WITH IT. IT'S HAS HAPPENED OVER AND OVER AGAIN SINCE THEM. I DON'T KNOW WHAT ELSE TO DO. *TR
2000 MERCURY COUGAR WITH TRANSMISSION PROBLEMS. CONSUMER STATES THAT THE TRANSMISSION HESITATES WHEN PUTTING IT INTO GEAR, JERKS WHEN MOVING FORWARD. HE ALSO STATES THAT TRANSMISSION FLUID ON THE GROUND WAS NOTICED. *KB A LOCAL TRANSMISSION SHOP DIAGNOSED THE PROBLEM AS METAL FILLINGS IN THE TRANSMISSION FLUID AS WELL AS BAD SEALS. *JB
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING BETWEEN 55-60 MPH, ALL OF THE VEHICLE LIGHTS BEGAN FLICKERING. THE VEHICLE FAILED THREE TIMES AND WAS TOWED TO A MECHANIC. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. WHEN THE ALTERNATOR WAS REPLACED, THE VEHICLE LIGHTS STILL FLICKERED. THE CONTACT WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM: BATTERY: CABLES). THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
2000 MERCURY COUGAR WITH 76,000 MILES ON IT AND THE SUNROOF HAS FAILED COMPLETELY. TOOK THE CAR BACK TO DON THOMPSON LINCOLN MERCURY AND THEY MADE ME AWARE THAT THE SUNROOF WAS BUILT WITH A PLASTIC RAIL TO OPEN IT, THIS PLASTIC IS TO WEAK FOR THE METAL ROOF IT HOLDS AND CANNOT SUSTAIN THE WEIGHT. IT WAS MENTIONED THIS HAS BEEN A COMMON PROBLEM, AND THE PRICE TOO FIX IT WAS $1300 JUST FOR THE PARTS. AFTER CONTACTING FOD DIRECTLY THEY TOLD ME NOTHING COULD BE DONE BECAUSE THE WARRANTY WAS NO LONGER IN EFFECT, AND THEY APOLOGIZED FOR ME BEING STUCK WITH THIS. STILL NOT FIXED AND WHEN DRIVING OVER 55 MPH THE SUNROOF FLIES OPEN, CAUSING A LOUD SOUND TO PRODUCE DISTRACTING ME FROM DRIVING. THE BUTTON TO OPEN IT NO LONGER WORKS, LEAKS ON HEAVY RAINY NIGHT WHICH IS RUINING THE INTERIOR WHICH WILL COST MORE MONEY THAT I DON'T HAVE, AS IT IS I CAN'T AFFORD TO FIX THE SUNROOF. BAD CHOICE FOR FORD/MERCURY. *TR
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN HESITATING, STALLING, AND THE ENGINE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT CONTINUED TO HESITATE UNTIL FUEL WAS ADDED. THREE WEEKS PRIOR TO THE FAILURES, THE VEHICLE STALLED AFTER SHIFTING THE GEAR INTO NEUTRAL. SHE ENGAGED THE ACCELERATOR PEDAL TO PREVENT THE VEHICLE FROM STALLING. THREE DAYS AGO, THE VEHICLE WOULD NOT START. A DEALER HAS NOT DIAGNOSED THE FAILURE. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 76,300.
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE VEHICLE WOULD NOT START AND IT WAS JUMPED BY AAA. THE VEHICLE WAS DRIVEN TO THE REPAIR SHOP AND THEY STATED THAT THE CABLE THAT CONNECTED THE BATTERY TO THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES), EVEN THOUGH THE VEHICLE WAS MANUFACTURED WITHIN THE MANUFACTURE DATES. THE VEHICLE WAS MANUFACTURED IN APRIL OF 2000. THE CURRENT AND FAILURE MILEAGES WERE 118,000.
TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THERE WAS A RECALL ON THE ALTERNATOR BATTERY CABLE. WHEN THE BATTERY SHORTS OUT, IT CATCHES FIRE AND ALSO SHORTS OUT THE ALTERNATOR. WHILE DRIVING 35 MPH, THE CABLE CAUGHT FIRE, BUT IT EXTINGUISHED ON ITS OWN. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT PAID FOR THE REPAIR AND WANTS TO BE REIMBURSED. FORD REFUSES TO REIMBURSE HIM AND ADVISED HIM TO CALL NHTSA. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
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