2018 MERCEDES-BENZ S560

120 recalls — 15 complaints — 70 TSBs

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. M... Read more

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Consequence

Remedy

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may caus... Read more

Consequence

Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

56 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Defect Description

Consequence

Remedy

56 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ENGINE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.

Consequence

An engine oil leak can spill on to the road and cause slippery road conditions. Additionally, if the engine runs out of oil it can cause an engine stall while driving. Either of these scenarios can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will reinforce the engine oil plugs by adding a retaining plate, free of charge. The recall began August 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060018.

9,791 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 S560 and S450 vehicles. These vehicles may be equipped with front brake components (brake discs, calipers, and pads) with different dimensions than specified for the vehicle.

Consequence

The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking performance and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the front brake system, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030020.

75 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Defect Description

Consequence

The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking performance and increasing the risk of a crash.

Remedy

75 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Defect Description

Consequence

The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking performance and increasing the risk of a crash.

Remedy

75 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach f... Read more

Consequence

A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.

6 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

LANE DEPARTURE: LANE KEEP: STEERING ASSIST

Defect Description

Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engage... Read more

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.

6,200 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING

Defect Description

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

6,200 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

6,200 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

LANE DEPARTURE: LANE KEEP: STEERING ASSIST

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 AMG S63 4MATIC coupe, AMG S63 4MATIC sedan, AMG S63 4MATIC Cabriolet, S450 4MATIC sedan, S560 4MATIC coupe, S560 4MATIC sedan, and Maybach S560 4MATIC vehicles. Due to an incorrect steering boot installation, the Active Steering Assist syste... Read more

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

MBUSA has notified owners, and dealers will inspect the vehicles and correct the steering boot installation, as necessary, free of charge. The recall began May 13, 2019. Owners may contact Mercedes Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040025.

5,754 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

5,754 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ELECTRICAL SYSTEM

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes-Maybach S560 and S560 4Matic and Mercedes S450 4Matic, S450, S560, S560 4Matic, and S560 Coupe 4Matic vehicles. The electrical power bars inside the pre-fuse box in the trunk may not have been secured properly.

Consequence

If the power bars are not properly secured, it can cause higher electrical resistance increasing the risk of a fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could... Read more

Remedy

MBUSA will notify owners, and dealers will inspect the pre-fuse box, replacing it as necessary, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080001.

1,701 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

15 total complaints 1 fires

Top Reported Components

Component	Complaints
ENGINE	3
STEERING	2
SERVICE BRAKES	2
FUEL/PROPULSION SYSTEM	2
VISIBILITY/WIPER	1
WHEELS	1
UNKNOWN OR OTHER	1
ELECTRICAL SYSTEM	1
COMMUNICATION	1
SUSPENSION	1

Incident date: Jun 20, 2022

The Smell of fuel is present inside the vehicle around 50 percent of the time. When parked in the garage the vehicle emits an extremely strong fuel smell as if it has leaked fuel with no visible spills or leaks. While driving the smell of fuel is present almost always.

Incident date: Jun 20, 2022

Incident date: Sep 25, 2021

Walk Home Condition -I purchased a 2018 CPO Mercedes-Benz S560 on 8/20/21 from Knauz Continental Autos in Lake Bluff, IL. On 9/25/2, at approx noon, I was driving the vehicle and the engine light came on, the throttle/engine felt sluggish and not responsive. The engine felt very out of balance sha... Read more

Incident date: Mar 1, 2021

The contact owns a 2018 Mercedes-Benz S560. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not ... Read more

Incident date: Mar 1, 2021

Incident date: Jun 10, 2021

Recall # 21V058 The above Safety recall has not been cleared via dealer. (Two visits). I mentioned to dealer and they claim that it gets resolved "over the air". If so, then why hasn't it been resolved.

Incident date: Mar 27, 2021

WHEN THE CAR IS LIFTED IN THE FRONT (TO CHANGE BOTH TIRES) THERE IS A STRONG ODOR OF FUEL COMING FROM THE REAR OF THE CAR WHEN WALKING AROUND THE BACK. THE TANK WAS 50%FULL AND THIS OCCURS WHENEVER THE CAR IS LIFTED IN THE FRONT.

Incident date: Mar 26, 2021

THE FRONT ROTORS SEEM TO RETAIN BRAKE DUST JUST ON THE INSIDES OF THE ROTORS. THE OUTSIDES ARE VERY CLEAN AND SHINY BUT ON THE OTHER SIDE OF THE ROTOR (INTERIOR) BECOMES VERY COARSE CAUSING VIBRATIONS IN STEERING. KEEP IN MIND THAT THE INTERIOR IS PROTECTED BY THE BRAKE SHIELD WHICH MUST BE CAUSING... Read more

Incident date: Mar 8, 2021

ON THE MORNING OF MARCH 8TH, MY VEHICLE WAS SITTING IN MY DRIVEWAY AND I STARTED IT. I RECEIVED A LOW TIRE PRESSURE WARNING FROM THE FRONT LEFT TIRE. I ADDED AIR FOR SEVERAL DAYS AND THEN ON MARCH 13TH TOOK THE VEHICLE TO A LOCAL AMERICAS TIRES FOR REPAIR. THE SHOP TOLD ME THE TIRE WAS FINE, THE ... Read more

Incident date: Jul 9, 2020

BRAKES FAILED WITH NO PRIOR WARNING WHILE DRIVING AT RATED SPEED LIMIT OF 55 MPH AND TRYING TO SLOW DOWN THE CAR TO MAKE A RIGHT TURN. NO BRAKE RESPONSE AND BARELY MISSED WRAPPING THE CAR TO THE POWER LINE LOCATED ON ROUTE 62 AND BATEMAN ROAD IN BARRINGTON IL 60010

Incident date: Apr 1, 2020

2018 MERCEDES BENZ S CLASS. CONSUMER WRITES IN REGARDS TO REWORK ENGINE OIL PLUGS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

Incident date: Aug 15, 2019

TL* THE CONSUMER OWNED A 2018 MERCEDES-BENZ S560. AFTER DRIVING THE VEHICLE FOR APPROXIMATELY THREE MINUTES, THE CONTACT PARKED THE VEHICLE. THE CONSUMER WAS ALERTED BY SOMEONE THAT THERE WAS SMOKE UNDER THE HOOD OF THE VEHICLE. WITHIN THIRTY SECONDS TO A MINUTE, THE VEHICLE BECAME ENGULFED IN FLAME... Read more

Fire

Incident date: Jan 4, 2019

TL* THE CONTACT DROVE A 2018 MERCEDES-BENZ S560 COMPANY VEHICLE. ON SEVERAL OCCASIONS, WHILE DRIVING, A SMALL ROCK STRUCK AND CRACKED THE WINDSHIELD. THE CRACK QUICKLY SPREAD ACROSS THE ENTIRE WINDSHIELD. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR TIMES AND THE WINDSHIELD WAS REPLACED EACH TI... Read more

Incident date: Feb 1, 2019

2018 MERCEDES BENZ S CLASS. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 18V-910. *LD *JS

Incident date: Apr 15, 2019

THERE ARE 2 ACTIVE RECALLS SINCE PAST 4 MONTHS AND THERE IS NO REMEDY YET. I HAVE CONTACTED THE DEALER TO FIX THE ISSUE AND THEY ARE TELLING ME THAT THE REMEDY HAS NOT BEEN MADE YET.

EPA Fuel Economy — 2018 MERCEDES-BENZ S560

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
4.0L 8-cyl, Automatic 9-spd (Front-Wheel Drive)	17.0	27.0	21.0	Premium	$3,300

CO2 Emissions: 426.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2018 MERCEDES-BENZ S560

70 manufacturer communications from 54 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	12
020000 SUSPENSION	6
100000 POWER TRAIN	5
350000 EQUIPMENT	4
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	4
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	3
070000 FUEL SYSTEM, GASOLINE	3
130000 VISIBILITY	3

070000 FUEL SYSTEM, GASOLINE

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2028-2021 S-Class, S-Class Coupe/Cabriolet (217 and 222 platforms) vehicles, the low pressure fuel line does not c

220000 SEATS

Complaint Creaking noise from side bolster when load applied to seat cushion of front seats. Cause Soiling to the replacement fabric of the seat cushion cover means that friction on the seat side finisher mountings generates a creaking n

110000 ELECTRICAL SYSTEM

Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt bat

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

353000 EQUIPMENT:ELECTRICAL

The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names

070000 FUEL SYSTEM, GASOLINE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

071000 FUEL SYSTEM, GASOLINE:STORAGE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

330000 INTERIOR LIGHTING

Touch pad: Search lighting does not dim or does not turn on.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

100000 POWER TRAIN

Harsh engagement when changing gear range from P to D or R

100000 POWER TRAIN

Shifting complaints and transmission fault codes in vehicles with transmission 725.0

119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Xentry Battery Tester results disagree with workshop assessment

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Xentry Battery Tester results disagree with workshop assessment

340000 COMMUNICATION

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged

100000 POWER TRAIN

5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498

190000 TIRES

Information Label on Tire Sealant

355100 EQUIPMENT:OTHER:LABELS

Information Label on Tire Sealant

110000 ELECTRICAL SYSTEM

Update engine electronics (ME-SFI) control unit software

060000 ENGINE (PWS)

Update engine electronics (ME-SFI) control unit software

110000 ELECTRICAL SYSTEM

Update Engine Control Unit Software

060000 ENGINE (PWS)

Update Engine Control Unit Software

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

130000 VISIBILITY

Outside mirror folding out/in nonfunctional

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

"High-voltage battery warning message" in instrument cluster

100001 HYBRID PROPULSION SYSTEM

Electric range is reduced after brief period

118000 ELECTRICAL SYSTEM:SOFTWARE

NTG 5.5 head unit - Browser shows "Fault during authentication" message

120000 EXTERIOR LIGHTING

LED light on thermal cup holder in rear passenger compartment of BR 222 flickers

350000 EQUIPMENT

LED light on thermal cup holder in rear passenger compartment of BR 222 flickers

356000 EQUIPMENT ADAPTIVE/MOBILITY

LED light on thermal cup holder in rear passenger compartment of BR 222 flickers

330000 INTERIOR LIGHTING

Partial operation of interior ambient lighting

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation system permanently displays "Activating".

350000 EQUIPMENT

Map pocket on front seat backrest trim does not close.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation system permanently displays "Activating".

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

High voltage battery warning message in instrument cluster.

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. - The ACTUAL value* of the trunk li

110000 ELECTRICAL SYSTEM

The animation in individual vehicle settings such as, e.g. mirror folding function or seat belt adjustment is missing. Note: The functions of these vehicle settings are not affected.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

When on rough roads and with side loads applied to the center console (leg support) cracking noise may occur in the transition between the instrument panel and the center console.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp (check engine light - CEL) lights up in instrument cluster. Fault codes relating to combustion misfiring are logged in the fault memory of the engine control unit. In rare cases the engine may be in a limp-ho

070000 FUEL SYSTEM, GASOLINE

Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press

030000 SERVICE BRAKES, HYDRAULIC

Squeaking noises from the service brake when braking. The complaint occurs primarily at low speeds when the operating temperature of the brakes is low.

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

Thumping/rattling/clattering noises from area of rear axle. Primarily, and sometimes only, heard by rear-seat passengers.

020000 SUSPENSION

The vehicle drops at the front axle on one or both sides by more than 2 cm overnight.

160000 STRUCTURE

Wind noises at the front door above 70 MPH.

162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Gap between cap and outside door handle is wedge shaped on driver door

130000 VISIBILITY

Rear door quarter window roller blind fails to extend.

130000 VISIBILITY

The outside mirror jolts when retracting/extending and makes a grinding noise.

350000 EQUIPMENT

Sound system: Intermittent loss of sound after engine start

020000 SUSPENSION

Squeaking noises from the front axle when braking

010000 STEERING

Surface damage on steering wheel trim

110000 ELECTRICAL SYSTEM

The side markers light up continuously.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Display message in instrument cluster "Additional Battery - Service Required"

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

020000 SUSPENSION

The vehicle drops at the front axle on one or both sides by more than 2 cm overnight.

020000 SUSPENSION

Creaking noises from the area of the air suspension strut on the front axle when driving over bumps with the steering turned. Topic only reported from outer wheel until now.

114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Trunk lid closes too quickly.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

MERCEDES-BENZ S560 — All Years Overview

Complete safety history for the MERCEDES-BENZ S560 across all model years (2018–2019).

334 Total Recalls

25 Total Complaints

0 Investigations

0 Reported Crashes

1 Reported Fires

0 Reported Deaths

MERCEDES-BENZ S560 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	214	10	View
2018 (current)	120	15

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