2022 MERCEDES-BENZ S 500

8 recalls — 38 complaints

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence

A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.

20,339 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA cu... Read more

79,676 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

143,551 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:INTERIOR PANELS:DASHBOARD

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2022 S 500 vehicle. The dashboard may be insufficiently attached, which can result in an improper front passenger air bag deployment in the event of a crash.

Consequence

Improper deployment of an air bag can increase the risk of injury.

Remedy

Dealers will replace a portion of the dashboard, free of charge. The owner notification letter was mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023010001.

1 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

POWER TRAIN:AXLE ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 S580Z, S500V, and S580V vehicles. The sub frame weld for the thrust arm on the rear axle carrier may have been improperly welded, causing the thrust arm to break and detach.

Consequence

A detached thrust arm can cause a sudden loss of vehicle control, or cause the vehicle to pull to one side during emergency braking, increasing the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will inspect the sub frame weld on the rear axle carrier and replace the rear axle carrier as necessary, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA custo... Read more

12 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STEERING: STEERING WHEEL/HANDLE BAR

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more

Consequence

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Remedy

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

8,396 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.

1,239 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more

Consequence

Driver distraction can increase the risk of a crash.

Remedy

MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more

227 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

38 total complaints 4 injuries

Top Reported Components

Component	Complaints
ENGINE	5
ELECTRICAL SYSTEM	4
STEERING	4
POWER TRAIN	4
SERVICE BRAKES	3
TIRES	2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
AIR BAGS	2
COMMUNICATION	1

Incident date: Mar 28, 2025

On kelly blue book, my 2006 pontiac g6 has a recall for power steering which is the number 1 recall for the exact make and model in other people’s cars, but the recall is not showing on the nhtsa. power steering does not work and the steering wheel shakes a lot. i just bought the car in late decem... Read more

Incident date: Mar 28, 2025

Incident date: Mar 25, 2025

While driving on the highway at ~70 mph, the brakes just gave out and I narrowly escaped crashing into someone as I drove into the median having been unable to stop in the expected distance. The ABS light just came on and apparently it’s a very known issue that Toyota is refusing to fix or intim... Read more

Incident date: Mar 25, 2025

I got home from work, locked my car up for the night with everything working perfectly fine, then came out to leave for work the next morning to find “update failed. Return to dealer” on the infotainment screen. I did some pretty extensive research trying to find the fix, only to find that many ... Read more

Incident date: Jun 7, 2023

A well-documented and increasingly widespread problem related to excessive rust on the frames of many vehicles in this particular model year range. The cause of the problem appears to stem from a poorly applied or degrading wax coating, which, over time, peels off, leaving the frame exposed to corro... Read more

Incident date: Jun 7, 2023

I was driving down the Highway at 65 miles per hour when my vehicle suddenly appeared to go into neutral and I lost power in the middle lane and almost was rear-ended. I was able to move over to the side shoulder just gliding. The vehicle starts but while driving it the transmission suddenly appear... Read more

Incident date: Jun 7, 2023

I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in Janua... Read more

Incident date: May 5, 2023

The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle hesitated while attempting to accelerate, and lost automotive power. During the failure, the “Powertrain Malfunction" message was displayed. The vehicle was towed to the local dealer to be diagn... Read more

Incident date: May 5, 2023

as a loyal Mercedes Benz customer for the past 15 years, here I am writing to you for the fourth time since January 28th. of this year. My case number is [XXX]. I leased my 2022 S 500, VIN # [XXX] on [XXX] and after about a year, I have had issues with the large screen/radio in the vehicle. ... Read more

Incident date: May 5, 2023

Grinding noise accompanied with vibration and pulsating feel in brake pedal. Fluid movement noises near driver footwell. Cavitation of hydraulic fluid in brake systems can result in corrosion and premature failure of components. Inconsistency in brake feel with pedal vibration has resulted in o... Read more

Incident date: Nov 24, 2024

As I was driving my check engine light turned and also another message saying “Drive-Start control malfunction”. A few second after another light came one showing “Engine coolant Temp high. On 11/24/24 I experienced this mechanical failure as I was driving. I was driving behind another car, ... Read more

Incident date: Nov 24, 2024

Complaint submitted to Transport Canada: “The Eco Start function on the Mercedes Benz B250 does not work and so intermittently shuts off the car without warning. Very very dangerous. When stopped at a stop light, unless the eco smart button is turned off the car engine will suddenly shut off. Red ... Read more

Incident date: Sep 5, 2024

The Occupant Detection System (ODS) has failed in this 2017 Subaru Forester. The dealership tried replacing the wiring harness under a previous recall but it did not fix the problem. The ODS does not correctly identify when a passenger is seated in the passenger seat and therefore will not properly... Read more

Incident date: Sep 5, 2024

The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they... Read more

Incident date: Jul 24, 2024

I have the 2022 S 500 with 21 inch mag spoke rims with Pirelli 255/35R21 tires on it which comes stock from Mercedes Benz. I have now been in almost 15 tires repair claims and 3 rim replacements because of how poorly Mercedes designed the rims then put a tire soon the car that cannot handle the weig... Read more

2 injured

Incident date: Jul 24, 2024

2 injured

Incident date: Jun 3, 2024

On [XXX] at [XXX], my 2017 Hyundai Sonata Sport lost power steering while I was driving 60 mph on [XXX] in San Leandro, CA. The MDPS warning light came on and my steering wheel became very tight and difficult to control. I remained calm and maintain control of the steering with both of my hands an... Read more

Incident date: Jun 3, 2024

I think that’s it’s appalling that the NHTSA cannot put more pressure on Chrysler to figure out a faster way to fix this deadly defect that is killing people. How long am I expected to wait for this repair? What liability does Chrysler have if I get into an accident and am injured by shrapnel ... Read more

Incident date: Feb 7, 2024

I have a 2023 Ford bronco that has the 2.3 L engine and seven speed manual transmission. It was originally purchased in January 2023. I live in Colorado so it is cold and on cold mornings, since I have received delivery of the vehicle, It has made and continues to make a grinding, scraping sound whe... Read more

Incident date: Feb 12, 2024

After driving the car for about 2 minutes a warning message popped up on the screen panel. It was a warning of reduced steering. When I started to turn left onto another street I could barely move the steering wheel. It felt almost completely locked up.

Incident date: Feb 12, 2024

Check engine light comes back on after several return trips to repair shop and several thousand dollars in repair cost. Issue is misfires. Plugs and coils have been replaced several times, as well as starter sensor but the problem persists. I understand this is an ongoing issue with countless 20... Read more

Incident date: Feb 12, 2024

Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe sin... Read more

Incident date: Nov 13, 2023

This car has a standard transmission and a hydraulic clutch. The synchronizer for low gear lets it pop back out of gear. This is extremely dangerous if you are pulling out into a busy lane of traffic. It throws the shift lever back out of gear with a lot of force. I have had the hydraulics bled but ... Read more

Incident date: Nov 13, 2023

The frame of the rear window cracked which allowed water to enter the cab. Water made its way onto the rear anchor strap of a car seat and saturated it which could have caused it to possibly not perform properly, which could have injured a child. Since the rear window can be opened electrically it i... Read more

Incident date: Apr 24, 2023

The contact owns a 2016 Honda Pilot. The contact stated that the PUSH-to-START button was inoperable intermittently. There was no option to start the vehicle with a key. The key less start error message was displayed. The contact called the local dealer, who stated there was no warranty coverage on ... Read more

Incident date: Jun 26, 2023

Car worked fine with no signs of any issues or concerns. I stopped at a light and the car turned off as the start-stop system normally does. However when the light went green, the car would refuse to start flashing "Steering Malfunction, Do not drive"... I'm at a light on a highway, what do you mean... Read more

Incident date: Jul 20, 2023

The right side started clicking out of no where when I turn the steering wheel

Incident date: Jun 15, 2023

1. Loud Noise when starting the engine - Noise like a train 2. I’m driving along and my car just starts vrooming it’s stuck between gears. It cuts off and changes gear to Neutral or just cut off. Cars behind me literally almost wrecks everytime. 3. Panel on the driver side warf and came loose ... Read more

Incident date: Dec 8, 2022

New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on h... Read more

Incident date: Dec 8, 2022

Incident date: Aug 1, 2022

The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. ... Read more

Incident date: Jan 1, 2022

The contact owns a 2022 Mercedes-Benz S500. The contact stated that the passenger’s side headlamp was intermittently strobing while driving. The contact also stated that the front driver’s and passenger’s side doors were heavy. The contact stated that the driver’s and passenger’s side doo... Read more

Incident date: Jan 1, 2022

Incident date: Dec 19, 2021

The contact owns a 2022 Mercedes-Benz S500. The contact received a notification for NHTSA Campaign Number: 21V00J000 (Electrical System, Communication) however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. T... Read more

Incident date: Dec 19, 2021

MERCEDES-BENZ S 500 — All Years Overview

Complete safety history for the MERCEDES-BENZ S 500 across all model years (2021–2023).

18 Total Recalls

42 Total Complaints

0 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ S 500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	3	3	View
2022 (current)	8	38
2021	7	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 MERCEDES-BENZ S 500

Complaint Statistics

Top Reported Components

MERCEDES-BENZ S 500 — All Years Overview

MERCEDES-BENZ S 500 — Year by Year

Other MERCEDES-BENZ Models