2013 MERCEDES-BENZ GLK350

14 recalls — 159 complaints

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

COMMUNICATION

Defect Description

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more

132,167 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

132,167 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING

Defect Description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more

Consequence

A loss of steering can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

168 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING

Defect Description

Consequence

A loss of steering can increase the risk of a crash.

Remedy

168 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

EXTERIOR LIGHTING

Defect Description

Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2013 GLK350 and GLK350 4-Matic vehicles, manufactured from May 31, 2012, through August 2, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and... Read more

Consequence

The higher illumination level may cause glare to oncoming vehicles, increasing the risk of a crash.

Remedy

Mercedes Benz will notify owners, and dealers will update the software calibration number (SCN) of the subject electronic control unit. The recall began in September 2014. Owners may contact Mercedes Benz at 1-800-367-6372.

218 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

EXTERIOR LIGHTING

Defect Description

Consequence

The higher illumination level may cause glare to oncoming vehicles, increasing the risk of a crash.

Remedy

218 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

159 total complaints 5 crashes 2 fires 3 injuries

Top Reported Components

Component	Complaints
AIR BAGS	100
STEERING	8
ELECTRICAL SYSTEM	6
SERVICE BRAKES	6
FUEL/PROPULSION SYSTEM	5
UNKNOWN OR OTHER	5
SEATS	4
POWER TRAIN	4
ENGINE	3
FUEL SYSTEM, GASOLINE	3

Incident date: Feb 3, 2026

RECALL NO: 19V-868 | VIN: [XXX] | CASE #: [XXX] VEHICLE: 2013 Mercedes-Benz GLK350 (X204) DESCRIPTION OF SAFETY PROBLEM: This complaint concerns a failure to adequately remedy NHTSA Recall 19V-868. Since [XXX], my vehicle has been grounded at Mercedes-Benz of Westmont. The dealer performed the recal... Read more

Incident date: Feb 3, 2026

Incident date: Sep 12, 2025

I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully inve... Read more

Incident date: Sep 12, 2025

Incident date: Oct 8, 2025

I am writing to express a serious safety concern regarding the Mercedes-Benz GLK 350, particularly related to the fuel pump system under the rear passenger area. It has come to my attention that the fuel pumps in these vehicles emit a strong, unpleasant odor every time the car is refueled. This pose... Read more

Incident date: Sep 2, 2025

Passenger head restraint exploded no accident no bump nothing !!! The car had just been in for service 2 months ago I have video saying excellent condition..11,500 miles only ..I went to Mercedes they are charging me $900.00 for new headrest they said plastic parts broke cannot fix :(

Incident date: Sep 2, 2025

Incident date: May 13, 2025

Brake lines prematurely rusted through and through causing brakes not to work

Incident date: Apr 2, 2023

Incident date: Oct 15, 2024

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated while driving approximately 25 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the driver’s side air bag needed to be replaced. The vehicle was not repaired. Th... Read more

Incident date: Aug 30, 2023

Out of no where when I cranked my car the airbag light came on in my car. I took it to have a diagnostic test done and the report shows short circuit at steering gear and driver air bag squib. When I look up my make and model a previous recall for driver airbag comes up, but it's not assigned to my ... Read more

Incident date: Aug 30, 2023

Incident date: Feb 19, 2024

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that the odor of fuel was present inside and outside of the vehicle. While the vehicle was parked fuel leaked underneath the vehicle. The vehicle was taken to the local mechanic who diagnosed that the driver's side fuel tank housing ha... Read more

Incident date: Mar 15, 2023

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, there was a gasoline odor in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined there was a gasoline leak howeve... Read more

Incident date: Oct 13, 2023

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while the vehicle was parked in the garage, there was a strong gasoline odor coming from the vehicle. Additionally, the contact stated while driving at various speeds, there was a strong gasoline odor inside and outside of the veh... Read more

Incident date: Sep 18, 2023

The contact owns a 2013 Mercedes Benz GLK350. The contact stated that after driving approximately 30 minutes or more they would begin smelling a fuel odor coming from the rear end of the cabin. There were no warning lights. The contact had not taken the vehicle to the dealer. The vehicle had not bee... Read more

Incident date: Jul 17, 2023

When the car ids in drive, it at time hesitate to engae and also drag when the transmission change or whne it is give gas. This leads to drag from the rear wheels and vibrations. It happens also wheel one slows and wants to increase speed. Whne the car was about one yea old, I notice this a few ti... Read more

Incident date: Jul 13, 2023

Feul leaks from the tank when the vehcle is on idling. I understand its feul pump leaking the feul. This is a gushing leak under the tank whne the car is idling no obvious leak when parked the engine is off.

Incident date: Mar 13, 2023

My car started making a funny sound above the right tire on the way to my hair apt on March 13, 2023. On the drive home from the appointment, my front axle came off in the middle of the expressway at 9:30 PM on 1-10 in Houston, Texas. I was so scared that I was going to die. Cars were coming so f... Read more

Incident date: Mar 13, 2023

Incident date: Nov 1, 2022

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while operating the vehicle, the brake fluid and brake warning lights illuminated, and shortly after adding brake fluid the warning lights remained illuminated. The vehicle was taken to the local dealer who diagnosed that the rear... Read more

Incident date: Nov 1, 2022

Incident date: Oct 7, 2021

Dealer reported to me that the brake lines are rusted. Dealer reported the lines are painted rather than coated as they were in the past. Vehicle is less than 10 years old so brake line rusting seems unusual.

Incident date: Nov 24, 2021

Sudden loss of brake function with large amounts of brake fluid leaking from the car.

Incident date: Jul 10, 2021

The component or system failed or malfunctioned: The part of the car that malfunctioned was mainly the brake pedal. It was stop and go traffic and the car in front of me remained stopped after traffic resumed moving forward, I moved forward with the traffic and the front end of my car impacted anoth... Read more

Crash

Incident date: Mar 1, 2022

Unknown - A light has come on stating the driver airbag is not functional. I am fearful of driving my vehicle worried that if I am in an accident the airbag will not protect me. I have never been in an accident in this vehicle and have maintained it promptly on all services and maintenance. I have a... Read more

Incident date: Oct 6, 2021

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while taking the vehicle to 2 independent mechanics for a smog check inspection, she notified the mechanics that the check engine warning light was illuminated. The mechanics stated that at times the electrical sensor needed to be... Read more

Incident date: Apr 19, 2019

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated while driving at 40 MPH, the headrest inadvertently deployed and hit the contact's husband in the back of the head. There were no warning lights illuminated. The contact stated that they continued to drive the vehicle and later veered ... Read more

Incident date: Jan 1, 2021

According to Takata, in the event of an inflator explosion metal fragments could pass though the air bag cushion material, which mayores últ in injury or death to vehicle occupants.

Incident date: Jun 9, 2021

Transmission goes into park at low speed when braking.

Incident date: Sep 19, 2020

TAKATA AIRBAG RECALL REPLACEMENT PENDING. UNRESOLVED. PASSENGER SIDE AIRBAG RECALL REQUIRED. CAR IS CURRENTLY IN DUBAI. IT WAS IMPORTED TO DUBAI. MB UAE WILL NOT HANDLE THE REPLACEMENT THEY SAID.

Incident date: Jan 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILSONVILLE (250... Read more

Incident date: Jul 8, 2020

TILT STEERING WHEEL WILL NOT ADJUST UP AND DOWN. IT IS FIXED IN THE UP POSITION. IT WILL ADJUST IN AND OUT.

Incident date: Jan 1, 2019

I HAVE A 2013 MBZ GLK350. THE VEHICLE I OWN HAS LEATHER SEATS (OR THEY ARE SUPPOSED TO BE LEATHER.) I HAVE NOTICED, ESPECIALLY ON THE DRIVER'S SIDE FRONT SEAT, THAT THE LEATHER APPEARS TO HAVE MELTED FOR SOME REASON. I THESE SEATS WERE INDEED LEATHER I WOULD HAVE THOUGHT THIS WOULD NOT BE HAPPENI... Read more

Incident date: Jul 10, 2020

AIRBAG NO WORKING DESACTIV

Incident date: Jan 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF INDIANAPOLIS (3900 E 96TH ST, INDIANAPOLIS, IN 46240;... Read more

Incident date: Apr 24, 2020

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING BOLT CORRODED AND DETA... Read more

Incident date: Jul 1, 2015

NEEDS TO BE FIXED BEEN WAITING OVER FOUR YEARS

Incident date: Dec 15, 2015

JUST NOT FIXING I KEEP CALLING AND GET RUN AROUND I DO NOT DRIVE MY CAR IT HAS LESS THAN 8000 MILES ON IT I DO NOT FEEL SAFE MERCEDES SOLD ME CAR WITH RECALL THIS IS A SECOND TIME I AM NOTIFYING I FILED COMPLAINT !!! I CAN NOT USE THIS CAR I FEEL UNSAFE

Incident date: Feb 15, 2018

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.... Read more

Incident date: Feb 10, 2019

I WAS NOTIFIED IN FEBRUARY OF 2019 OF AN AIR BAG RECALL FOR MY GLK 350. ALMOST A YEAR LATER, MERCEDES DEALER STILL CANNOT TELL ME WHEN THIS WILL BE FIXED. I AM DRIVING AROUND WITH A TICKING TIME-BOMB FOR AN AIR BAG AND MERCEDES DOESN'T SEEM TO CARE. THIS IS UNACCEPTABLE. SOMEONE SHOULD BE HOLDIN... Read more

Incident date: Jan 11, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. MERCEDES-BENZ OF FRESNO (7055 N PALM AVE, FRESNO, CA 93650, (5... Read more

Incident date: Apr 1, 2019

IT HAS BEEN ON RECALL SINCE JASEEM TO BE AVAILABLENUARY 2019, WHICH IS ALMOST AN ENTIRE YEAR. THEY DON'T SEEM TO BE ABLE TO ISSUE THE PARTS OR AIRBAGS IN A TIMELY MATTER. THE RECALL STATIS IS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE.. THERE ARE TIMES WHEN IM DRIVING WIRH A PASSENGER IN THE FRONT... Read more

Incident date: Jan 4, 2019

IT HAS BEEN ON RECALL SINCE JANUARY 2019, WHICH IS ALMOST AN ENTIE YEAR. THEY DON'T SEEM TO BE ABLE TO ISSUE PARTS OR AIRBAGS IN A TIMELY MATTER. THERE ARE TIMES WHEN IM DRIVING WITH A PASSANGER THAT A MESSAGE COMES ON DUE TO THE PASSENGERS SAFTEY. I DON'T RECALL THE EXACT WORDING BU IT COMES ON, ON... Read more

Incident date: Feb 9, 2019

MERCEDES BENZ NOTIFIED IN FEBRUARY 2019 THAT PASSENGER SIDE AIRBAG MAY BE DEFECTIVE. FOLLOWED UP WITH MERCEDES IN NOVEMBER 2019.. THEY NOW ADVISE THAT THEIR BEST ESTIMATE IS CORRECT AIRBAGS WILL NOT BE AVAILABLE FOR ANOTHER YEAR I.E. NOVEMBER 2020 .. WHERE IS THE URGENCY TO PROTECT THEIR CUSTOMERS?

Incident date: Jan 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NEW COUNTRY MERCEDES-BENZ (1 ... Read more

Incident date: Feb 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF MASSAPEQUA (101 SUNRISE HWY, AMITY... Read more

Showing 50 of 159 complaints.

EPA Fuel Economy — 2013 MERCEDES-BENZ GLK350

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	19.0	25.0	21.0	Premium	$3,300
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	19.0	25.0	21.0	Premium	$3,300

CO2 Emissions: 413.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

MERCEDES-BENZ GLK350 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLK350 across all model years (2010–2015).

70 Total Recalls

1,035 Total Complaints

0 Investigations

58 Reported Crashes

20 Reported Fires

6 Reported Deaths

MERCEDES-BENZ GLK350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2015	10	133	View
2014	14	115	View
2013 (current)	14	159
2012	10	188	View
2011	10	149	View
2010	12	279	View
2008	0	3	View
2007	0	5	View
2006	0	4	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View