2013 MERCEDES-BENZ GLK350

6 recalls, 160 complaints - 59 TSBs

19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
24,226 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
288,779 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
18V043000 Jan 10, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more
132,167 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V627000 Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
495,290 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V252000 Apr 12, 2017
STEERING
Defect Description
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more
Consequence
A loss of steering can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
168 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
12V493000 Oct 10, 2012
EXTERIOR LIGHTING
Defect Description
Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2013 GLK350 and GLK350 4-Matic vehicles, manufactured from May 31, 2012, through August 2, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and... Read more
Consequence
The higher illumination level may cause glare to oncoming vehicles, increasing the risk of a crash.
Remedy
Mercedes Benz will notify owners, and dealers will update the software calibration number (SCN) of the subject electronic control unit. The recall began in September 2014. Owners may contact Mercedes Benz at 1-800-367-6372.
218 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

160 total complaints 6 crashes 3 fires 3 injuries

Top Reported Components

ComponentComplaints
AIR BAGS97
POWER TRAIN6
STEERING6
UNKNOWN OR OTHER6
ELECTRICAL SYSTEM5
SERVICE BRAKES5
FUEL/PROPULSION SYSTEM4
VISIBILITY/WIPER4
EXTERIOR LIGHTING3
STRUCTURE:BODY3
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Aug 4, 2026
Incident date: Jul 15, 2026
The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the accelerator pedal became stuck and almost caused a crash. The contact shifted the transmission into neutral(N) while the vehicle continued to accelerate and the RPM was extremely elevated... Read more
ENGINE Feb 27, 2026
Incident date: Feb 3, 2026
The contact owns a 2020 Kia Soul. The contact stated that the vehicle stalled while driving at undisclosed speeds. The check engine warning light was illuminated. There was an abnormal, fluttery sound detected before the vehicle lost motive power. The vehicle was taken to an independent mechanic who... Read more
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR Feb 27, 2026
Incident date: Feb 3, 2026
The contact owns a 2020 Kia Soul. The contact stated that the vehicle stalled while driving at undisclosed speeds. The check engine warning light was illuminated. There was an abnormal, fluttery sound detected before the vehicle lost motive power. The vehicle was taken to an independent mechanic who... Read more
EXTERIOR LIGHTING Feb 27, 2026
Incident date: Feb 3, 2026
My headlight on the right side stopped working after 6 years and I took it to the Porsche dealer to get it fixed and it turns out that it is a non-serviceable part and that it will need to be replaced as a pair and the bill is well over $7000. The dealership confirmed that it was the LED module that... Read more
POWER TRAIN Dec 17, 2025
Incident date: Sep 12, 2025
My Ford started making a loud noise whenever the accelerator wasn't being pressed, after taking it to the mechanic, he said it is the cracked flex plate. After some light research, it was aparent that this is an issue that Ford's cars have, and ford has tried to make it better by offering free fixes... Read more
STEERING Dec 17, 2025
Incident date: Sep 12, 2025
my daughter drove the vehicle for an appointment. Parked it went in and upon return, started it but could not turn the steering wheel. It was nearly impossible to turn the wheel. When turned with force, it would vibrate. Message popped up stating "Power Steering System (EPS) Problem". I had it towed... Read more
FUEL/PROPULSION SYSTEM Dec 17, 2025
Incident date: Sep 12, 2025
My Ford started making a loud noise whenever the accelerator wasn't being pressed, after taking it to the mechanic, he said it is the cracked flex plate. After some light research, it was aparent that this is an issue that Ford's cars have, and ford has tried to make it better by offering free fixes... Read more
LANE DEPARTURE: ASSIST Oct 8, 2025
Incident date: Oct 8, 2025
The monocular camera behind the front windshield has failed resulting in all safety functions related to it (adaptive cruise, lane assist, blind spot, etc.) failing to work.
SERVICE BRAKES Sep 29, 2025
Incident date: Sep 2, 2025
The contact rented a 2025 Chevrolet Trax. The contact stated that, while her husband was driving at 25 MPH on a decline and attempting to slow the vehicle upon approaching a curve in the road, the brake pedal depressed all the way to the floorboard but failed to bring the vehicle to a complete stop.... Read more
Crash
POWER TRAIN Sep 29, 2025
Incident date: Sep 2, 2025
I own the 2021 Honda Passport (Touring). On numerous occasions while making left or right turns. The truck will decelerate by itself, and the engine will rev up and the RPM increase but the truck fails to respond when the accelerator pedal is depressed. I continue to press the accelerator pedal, an... Read more
UNKNOWN OR OTHER Sep 29, 2025
Incident date: Sep 2, 2025
Oil pump common issue of made out plastic cause miss interpretation of oil pressure. Developing engine issues under 50k miles
POWER TRAIN May 13, 2025
Incident date: May 13, 2025
The vehicle has acceleration hesitation. Sometimes when trying to go from a complete stop the vehicle is almost dead and doesn’t move then it feels as if the “clutch was popped “ in a manual but it is an automatic.
EXTERIOR LIGHTING Jan 5, 2025
Incident date: Apr 2, 2023
Just purchased a new 2025 GMC Sierra. The backup camera system is useless at night if not in a well lit parking lot. This make the system unsafe as you cannot detect people or objects in the field of view. I've had many GMC vehicles over the years and this is the first one with this concern.
SERVICE BRAKES, HYDRAULIC Nov 22, 2024
Incident date: Oct 15, 2024
The contact owns a 2024 BMW 530I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amoun... Read more
VISIBILITY/WIPER Mar 22, 2024
Incident date: Aug 30, 2023
Driver and passenger floor board become wet when it rains. Soaked to the point of molding so much moisture is in the floor and vehicle. The windshield leaks from the inside from the top/outside and interferes with visibility.
STRUCTURE:BODY Mar 22, 2024
Incident date: Aug 30, 2023
Driver and passenger floor board become wet when it rains. Soaked to the point of molding so much moisture is in the floor and vehicle. The windshield leaks from the inside from the top/outside and interferes with visibility.
FUEL/PROPULSION SYSTEM Mar 1, 2024
Incident date: Feb 19, 2024
- What component or system failed or malfunctioned, and is it available for inspection upon request? High voltage battery may fail internally - How was your safety or the safety of others put at risk? An internally failed HV battery could lead to a vehicle fire with the ignition on or off. - Has t... Read more
ENGINE Feb 8, 2024
Incident date: Mar 15, 2023
My 2018 Ford Focus has not been running correctly since about 30000 miles. As I accelerate, the car has trouble shifting into the next gear and will make a rattle noise that sounds like an object hitting against a fan blade. This makes it difficult to speed up on the freeway or accelerate correctly ... Read more
FUEL SYSTEM, DIESEL Nov 13, 2023
Incident date: Oct 13, 2023
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the ... Read more
TIRES:TREAD/BELT Oct 4, 2023
Incident date: Sep 18, 2023
ST235/80R16 Tire Load rang E Before going on a trip, I noticed the tire had lost about 10 lbs of pressure compared to the other tires. I found no leak or hazard in the tire, like a screw or nail, so I raised the tire to pressure. (80 psi) While travelling at 60 mph I noticed the tire's temperature ... Read more
AIR BAGS Jul 17, 2023
Incident date: Jul 17, 2023
airbag recall still not having a solution
UNKNOWN OR OTHER Jul 17, 2023
Incident date: Jul 13, 2023
I'm beyond frustrated! I dropped my car off Saturday May 18th and got my vehicle back on Monday June 26th for my car to completely stop working and not cut on come July 2nd. I called Hyundai of Concord 3 times and left multiple voicemails for Dennis to return my calls. I spent $799 in repairs to wal... Read more
POWER TRAIN Apr 3, 2023
Incident date: Mar 13, 2023
1. Drivetrain Malfunction 2. It may cause danger while driving with limited power output, even stopping the vehicle in the middle of the road. 3. Still waiting for the dealer to diagnose the problem, but have found out that the same model has the same issue.
VISIBILITY/WIPER Apr 3, 2023
Incident date: Mar 13, 2023
Large fire started at rear of car. Car was parked on driveway and no one was inside. Noticed a burning smell before fire started. Could not locate any smoke. Vehicle rear burst into flames 20 minutes later. Fire department responded quickly and was able to put out the fire before it reached the hous... Read more
Fire
STRUCTURE:FRAME AND MEMBERS Nov 18, 2022
Incident date: Nov 1, 2022
The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while operating the vehicle, the brake fluid and brake warning lights illuminated, and shortly after adding brake fluid the warning lights remained illuminated. The vehicle was taken to the local dealer who diagnosed that the rear... Read more
SERVICE BRAKES, HYDRAULIC Nov 18, 2022
Incident date: Nov 1, 2022
The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while operating the vehicle, the brake fluid and brake warning lights illuminated, and shortly after adding brake fluid the warning lights remained illuminated. The vehicle was taken to the local dealer who diagnosed that the rear... Read more
SERVICE BRAKES Aug 11, 2022
Incident date: Oct 7, 2021
Dealer reported to me that the brake lines are rusted. Dealer reported the lines are painted rather than coated as they were in the past. Vehicle is less than 10 years old so brake line rusting seems unusual.
SERVICE BRAKES May 13, 2022
Incident date: Nov 24, 2021
Sudden loss of brake function with large amounts of brake fluid leaking from the car.
UNKNOWN OR OTHER Apr 6, 2022
Incident date: Jul 10, 2021
The component or system failed or malfunctioned: The part of the car that malfunctioned was mainly the brake pedal. It was stop and go traffic and the car in front of me remained stopped after traffic resumed moving forward, I moved forward with the traffic and the front end of my car impacted anoth... Read more
Crash
AIR BAGS Mar 7, 2022
Incident date: Mar 1, 2022
Unknown - A light has come on stating the driver airbag is not functional. I am fearful of driving my vehicle worried that if I am in an accident the airbag will not protect me. I have never been in an accident in this vehicle and have maintained it promptly on all services and maintenance. I have a... Read more
ENGINE Oct 18, 2021
Incident date: Oct 6, 2021
The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while taking the vehicle to 2 independent mechanics for a smog check inspection, she notified the mechanics that the check engine warning light was illuminated. The mechanics stated that at times the electrical sensor needed to be... Read more
SEATS Oct 12, 2021
Incident date: Apr 19, 2019
The contact owns a 2013 Mercedes-Benz GLK350. The contact stated while driving at 40 MPH, the headrest inadvertently deployed and hit the contact's husband in the back of the head. There were no warning lights illuminated. The contact stated that they continued to drive the vehicle and later veered ... Read more
AIR BAGS Jun 24, 2021
Incident date: Jan 1, 2021
According to Takata, in the event of an inflator explosion metal fragments could pass though the air bag cushion material, which mayores últ in injury or death to vehicle occupants.
ELECTRICAL SYSTEM Jun 21, 2021
Incident date: Jun 9, 2021
Transmission goes into park at low speed when braking.
AIR BAGS Sep 19, 2020
Incident date: Sep 19, 2020
TAKATA AIRBAG RECALL REPLACEMENT PENDING. UNRESOLVED. PASSENGER SIDE AIRBAG RECALL REQUIRED. CAR IS CURRENTLY IN DUBAI. IT WAS IMPORTED TO DUBAI. MB UAE WILL NOT HANDLE THE REPLACEMENT THEY SAID.
AIR BAGS Aug 11, 2020
Incident date: Jan 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILSONVILLE (250... Read more
STEERING Aug 8, 2020
Incident date: Jul 8, 2020
TILT STEERING WHEEL WILL NOT ADJUST UP AND DOWN. IT IS FIXED IN THE UP POSITION. IT WILL ADJUST IN AND OUT.
SEATS Jul 22, 2020
Incident date: Jan 1, 2019
I HAVE A 2013 MBZ GLK350. THE VEHICLE I OWN HAS LEATHER SEATS (OR THEY ARE SUPPOSED TO BE LEATHER.) I HAVE NOTICED, ESPECIALLY ON THE DRIVER'S SIDE FRONT SEAT, THAT THE LEATHER APPEARS TO HAVE MELTED FOR SOME REASON. I THESE SEATS WERE INDEED LEATHER I WOULD HAVE THOUGHT THIS WOULD NOT BE HAPPENI... Read more
AIR BAGS Jul 10, 2020
Incident date: Jul 10, 2020
AIRBAG NO WORKING DESACTIV
AIR BAGS May 26, 2020
Incident date: Jan 18, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF INDIANAPOLIS (3900 E 96TH ST, INDIANAPOLIS, IN 46240;... Read more
STEERING May 21, 2020
Incident date: Apr 24, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING BOLT CORRODED AND DETA... Read more
AIR BAGS Mar 8, 2020
Incident date: Jul 1, 2015
NEEDS TO BE FIXED BEEN WAITING OVER FOUR YEARS
AIR BAGS Mar 8, 2020
Incident date: Dec 15, 2015
JUST NOT FIXING I KEEP CALLING AND GET RUN AROUND I DO NOT DRIVE MY CAR IT HAS LESS THAN 8000 MILES ON IT I DO NOT FEEL SAFE MERCEDES SOLD ME CAR WITH RECALL THIS IS A SECOND TIME I AM NOTIFYING I FILED COMPLAINT !!! I CAN NOT USE THIS CAR I FEEL UNSAFE
AIR BAGS Jan 31, 2020
Incident date: Feb 15, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.... Read more
AIR BAGS Jan 22, 2020
Incident date: Feb 10, 2019
I WAS NOTIFIED IN FEBRUARY OF 2019 OF AN AIR BAG RECALL FOR MY GLK 350. ALMOST A YEAR LATER, MERCEDES DEALER STILL CANNOT TELL ME WHEN THIS WILL BE FIXED. I AM DRIVING AROUND WITH A TICKING TIME-BOMB FOR AN AIR BAG AND MERCEDES DOESN'T SEEM TO CARE. THIS IS UNACCEPTABLE. SOMEONE SHOULD BE HOLDIN... Read more
AIR BAGS Dec 23, 2019
Incident date: Jan 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. MERCEDES-BENZ OF FRESNO (7055 N PALM AVE, FRESNO, CA 93650, (5... Read more
AIR BAGS Dec 19, 2019
Incident date: Apr 1, 2019
IT HAS BEEN ON RECALL SINCE JASEEM TO BE AVAILABLENUARY 2019, WHICH IS ALMOST AN ENTIRE YEAR. THEY DON'T SEEM TO BE ABLE TO ISSUE THE PARTS OR AIRBAGS IN A TIMELY MATTER. THE RECALL STATIS IS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE.. THERE ARE TIMES WHEN IM DRIVING WIRH A PASSENGER IN THE FRONT... Read more
AIR BAGS Dec 19, 2019
Incident date: Jan 4, 2019
IT HAS BEEN ON RECALL SINCE JANUARY 2019, WHICH IS ALMOST AN ENTIE YEAR. THEY DON'T SEEM TO BE ABLE TO ISSUE PARTS OR AIRBAGS IN A TIMELY MATTER. THERE ARE TIMES WHEN IM DRIVING WITH A PASSANGER THAT A MESSAGE COMES ON DUE TO THE PASSENGERS SAFTEY. I DON'T RECALL THE EXACT WORDING BU IT COMES ON, ON... Read more
AIR BAGS Dec 11, 2019
Incident date: Feb 9, 2019
MERCEDES BENZ NOTIFIED IN FEBRUARY 2019 THAT PASSENGER SIDE AIRBAG MAY BE DEFECTIVE. FOLLOWED UP WITH MERCEDES IN NOVEMBER 2019.. THEY NOW ADVISE THAT THEIR BEST ESTIMATE IS CORRECT AIRBAGS WILL NOT BE AVAILABLE FOR ANOTHER YEAR I.E. NOVEMBER 2020 .. WHERE IS THE URGENCY TO PROTECT THEIR CUSTOMERS?
AIR BAGS Dec 6, 2019
Incident date: Jan 18, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NEW COUNTRY MERCEDES-BENZ (1 ... Read more

Showing 50 of 160 complaints.

EPA Fuel Economy, 2013 MERCEDES-BENZ GLK350

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) 19.0 25.0 21.0 Premium $3,600
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) 19.0 25.0 21.0 Premium $3,600

CO2 Emissions: 413.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2013 MERCEDES-BENZ GLK350

59 manufacturer communications from 43 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT10
118000 ELECTRICAL SYSTEM:SOFTWARE7
060000 ENGINE AND ENGINE COOLING4
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL3
130000 VISIBILITY3
160000 STRUCTURE3
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL3
060000 ENGINE (PWS)2
NCU - 24240304 Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304 Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075 Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
CL-ELWSubframe Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI4245P073405 Aug 2, 2021
060000 ENGINE AND ENGINE COOLING
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
LI4245P073405 Aug 2, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
Launch NCU - 202 Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202 Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
NCU-2020070018 Nov 12, 2020
350000 EQUIPMENT
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU-2020070018 Nov 12, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY13 Sep 14, 2020
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY13 Sep 14, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU - HVAC Warra May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI0702P0547173 Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI8210P0647661 Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
LI8285P0647651 Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
RecallUpdate Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI05.10-P-049909 Jun 9, 2015
060000 ENGINE AND ENGINE COOLING
Engine noises after engine start
LI54-18-P-057927 Jun 4, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.
LI07.08-P-060993 Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI46-35P059241 Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241 Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI82.30-P-058874 Apr 10, 2014
130000 VISIBILITY
Passenger side wiper arm strikes vent grille of water collector
P-B-88.40/92A Apr 1, 2014
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
P-B-88.40/92A Apr 1, 2014
116000 ELECTRICAL SYSTEM:IGNITION
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI54-15-P057373 Feb 28, 2014
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
LI07.07-P-058244 Feb 14, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up. The fault code (FC) P0101FA or P0101Fb or P0101FC is logged in the engine control unit.
C1A140101 Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI18.30-P-055434 Feb 10, 2014
060000 ENGINE AND ENGINE COOLING
Traces of oil in area of oil cooler (inner V) on engine 642
GI88.40-P-057430 Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008 Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
SCB-2013090008 Feb 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). *PE
2013090007 Jan 10, 2014
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013100005 Nov 22, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013090008 Nov 1, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013090008 Nov 1, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8295P054406 Aug 28, 2013
353000 EQUIPMENT:ELECTRICAL
"SOS mbrace service not activated".
LI8270P055572 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P053927 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI8285P055695 Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI7240P056909 Jul 30, 2013
130000 VISIBILITY
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909 Jul 30, 2013
180000 VEHICLE SPEED CONTROL
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909 Jul 30, 2013
354000 EQUIPMENT:MECHANICAL
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909 Jul 30, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI27.50-P-056467 Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI8870P056690 Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
LI47.20-P-054958 Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
C1A-130501 Jul 1, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
C1A-130501 Jul 1, 2013
190000 TIRES
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
GLK 250 May 24, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
CIA-130501 May 1, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
CIA-130501 May 1, 2013
190000 TIRES
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI82-10-P055752 Feb 25, 2013
120000 EXTERIOR LIGHTING
XENTRY (MERCEDES): ON DRIVER SIDE SAM, FAULTS CODES, RIGHT AND LEFT STANDING LIGHT 1, ARE FOUND AND CAN BE ERASED BUT WHEN START UP WILL RETURN. BOTH ARE OPERATIONAL. MODEL 2013 204 (GLK350). *PE
2012120001 Dec 1, 2012
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2012120001 Dec 1, 2012
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI82-95-P054406 Aug 10, 2012
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER TAKING VEHICLE OUT TRANSPORT MODE, INSTRUMENT CLUSTER DISPLAYS MESSAGE SOS MBRACE SERVICE NOT ACTIVATED. MODELS 2013 166, 172, 204, 207, 212, 218, 231, 463. *PE

MERCEDES-BENZ GLK350 - All Years Overview

Complete safety history for the MERCEDES-BENZ GLK350 across all model years (2010, 2015).

28 Total Recalls
1,046 Total Complaints
0 Investigations
60 Reported Crashes
20 Reported Fires
6 Reported Deaths

MERCEDES-BENZ GLK350 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2015 4 135 View
2014 5 120 View
2013 (current) 6 160
2012 4 188 View
2011 4 151 View
2010 5 280 View
2008 0 3 View
2007 0 5 View
2006 0 4 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View