2011 MERCEDES-BENZ GLK350

4 recalls, 151 complaints - 43 TSBs

19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
288,779 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
16V363000 May 26, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever regi... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
258,163 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
16V081000 Feb 11, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more
711,159 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
12V557000 Dec 3, 2012
FUEL SYSTEM, GASOLINE
Defect Description
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel... Read more
Consequence
If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
5,800 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

151 total complaints 9 crashes 5 fires 3 injuries

Top Reported Components

ComponentComplaints
AIR BAGS93
FUEL/PROPULSION SYSTEM14
ENGINE7
ELECTRICAL SYSTEM6
SERVICE BRAKES5
POWER TRAIN4
STEERING4
FUEL SYSTEM, GASOLINE3
ENGINE AND ENGINE COOLING2
SUSPENSION2
STEERING Jul 22, 2026
Incident date: May 30, 2026
My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition... Read more
ELECTRICAL SYSTEM Jul 22, 2026
Incident date: May 30, 2026
My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition... Read more
ELECTRICAL SYSTEM Feb 28, 2026
Incident date: Feb 28, 2026
1, The rear taillights fill up with water making it difficult to see the lights when breaking. 2, The engine had to be repaired due to power failure and was told that the cams and lifters were worn out on drivers' side at 85000 miles. The garage said this should not have happened. And that they ha... Read more
STRUCTURE:BODY Sep 14, 2025
Incident date: Sep 11, 2025
The front trunk latch mechanism repeatedly fails. When this occurs, the vehicle believes the trunk is open and will not let you drive in normal mode. It forces you to proceed in limp mode which is dangerous. The 12v battery has to be reset to have the sensor redetect the close latch. Reports from mu... Read more
SERVICE BRAKES Sep 14, 2025
Incident date: Sep 11, 2025
Vehicle went in for repair of no power boost to brakes. Dealership replaced brake booster, no change. Dealership replaced vacuum pump, fixed issue. After 64 miles vacuum pump failed, no power brakes. Dealership replaced vacuum pump 2nd time said part was faulty from parts supplier. Problem was ... Read more
ELECTRICAL SYSTEM Sep 14, 2025
Incident date: Sep 11, 2025
Today, I placed my backpack containing my 2019 BMW X3 key fob in the back seat, closed the door, and proceeded to open the driver’s door as usual. Immediately, the car locked itself with the key fob still inside. This is a failure of the anti-lockout safety system. The vehicle’s Comfort Access/k... Read more
SERVICE BRAKES Jul 10, 2025
Incident date: Jul 2, 2025
My 2017 GMC Sierra Brakes started acting up a slow speed it would seem like there were no Brakes or Pedal would push very hard. I pulled into a parking space at the store and it was like I had no Brakes had to push pedal very hard and Thank god there wasn’t a car in front of me because I would ha... Read more
SERVICE BRAKES, HYDRAULIC Jul 10, 2025
Incident date: Jul 2, 2025
The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however... Read more
BACK OVER PREVENTION Jul 10, 2025
Incident date: Jul 2, 2025
The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however... Read more
ENGINE Mar 19, 2025
Incident date: Feb 19, 2025
The entire vehicle failed with a No Start Issue. The vehicle will not wake up, can not jump off. My safety is being stranded without a workable vehicle. No the problem has not been resolved after being towed into service to the dealer twice. The STAR engineers got involved this last time but asked t... Read more
ENGINE AND ENGINE COOLING Aug 9, 2024
Incident date: Mar 3, 2021
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep... Read more
ENGINE Aug 8, 2024
Incident date: Aug 1, 2024
It is a power train failure. Hi my name is [XXX] I bought a 2018 Ford escape SE 1.5L eco boost on 9-3-2022 and it had 75,000 miles on it. I’m now finding out that it had a recall (21N12) when I bought it that expired at 84,000 miles. My car is now at 120,000 miles and my engine needs to be replac... Read more
ENGINE Jun 21, 2024
Incident date: Jun 20, 2024
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear af... Read more
POWER TRAIN Dec 12, 2023
Incident date: Dec 1, 2023
Power train malfunction (wrench) indicator came on. I eventually slowed down and when turning sharply, I could feel some grinding. I didn't want to drive any longer than necessary and got the vehicle to a shop. There was a bulletin for this problem-23-2114 requiring replacement of multiple parts inc... Read more
ELECTRICAL SYSTEM:PROPULSION SYSTEM Oct 30, 2023
Incident date: Oct 30, 2023
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving at various speeds, the "Propulsion Power Reduced" message would appear on the instrument panel. In addition, several other unknown messages appeared on the instrument panel during the failure. The vehicle was taken to a de... Read more
AIR BAGS Oct 30, 2023
Incident date: Oct 30, 2023
Back in July 2023, we received a letter from Chevy stating that our vehicle, 2014 Chevy Traverse, has a recall for the driver airbag being faulty and that they do not have a remedy or parts to fix the recall. It has been a 4+ months with no other word. Just recently my airbag light has come on sayin... Read more
VEHICLE SPEED CONTROL Oct 30, 2023
Incident date: Oct 30, 2023
The truck started intermittently throwing code for C0020-01 (service Antilock Brake system). I will intermittently lose ABS/Cruise/trailer brakes, and being the primary vehicle in our family, the truck has become unsafe to transport my wife and 7 months old child. I've aware the HCU/ABS module both ... Read more
ENGINE Aug 14, 2023
Incident date: Aug 7, 2023
Transmission shifted into neutral while driving at highway speed
ENGINE Jun 29, 2023
Incident date: Jun 1, 2021
URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Apr 23, 2023
Incident date: Apr 14, 2023
While driving on highway my car experienced massive electrical malfunction. All systems shut down (including dashboard) and engine cut off. I think it was a miracle that I was able to pull over to the roadside parking lot without any accident. The issue was caused by faulty design of the starter-alt... Read more
ENGINE Mar 21, 2023
Incident date: Mar 21, 2023
Engine failure
POWER TRAIN Mar 21, 2023
Incident date: Mar 21, 2023
FRONT AXEL SEPERATED FROM VEHICAL CAUSING CRASH. LEFT FRONT WHEEL ASSEMBLY FROM CV JOINT. DEFECT IN AIRBAGS, EXCESS EXHAUST SPRAYED OVER TOP OF HANDS ON STEERING WHEEL AT 9 OCLOCK AND 3 OCLOCK PISITION. CAUSED 3RD DEGREE BURNS WITH PERMINATE SCARRING AND DISFIUREMENT. CHEVY HAD IGNORED ALL ISSU... Read more
Crash 1 injured
FUEL/PROPULSION SYSTEM Jan 3, 2023
Incident date: Jan 1, 2023
Fuel/Propulsion System - There is a gas leaking from somewhere above the gas tank. I did not have this fixed yet because I see a recall for this but my VIN wasn't included in the initial recall. There are 17 other complaints on here for the same issue but we haven't been included in the recall as of... Read more
STEERING Nov 29, 2022
Incident date: Nov 28, 2022
The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the key fob intermittently failed to remotely start the vehicle. The contact stated that the transmission had seized and failed to shift into the ... Read more
AIR BAGS Sep 28, 2022
Incident date: Sep 28, 2022
takata airbags- called Mercedes Benz of draper- says it is not on their list???
FUEL/PROPULSION SYSTEM Aug 16, 2022
Incident date: Aug 1, 2022
The fuel tank flange cracked. After refill the tank, the fuel smell is in the cabin, and fuel leak out under the seat.
STRUCTURE:FRAME AND MEMBERS May 6, 2022
Incident date: May 6, 2022
The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic who diagnosed that the frame was corroded and the rear subframe needed to be replaced. The vehicle was the... Read more
FUEL/PROPULSION SYSTEM Apr 28, 2022
Incident date: Apr 8, 2022
Fuel leaking from top of the fuel tank.
AIR BAGS Feb 22, 2022
Incident date: Feb 12, 2022
The contact owns a 2011 Mercedes-Benz GLK350. The contact stated while driving 60 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and saw the front driver’s side headrest air bag had deployed independently.... Read more
FUEL/PROPULSION SYSTEM Dec 8, 2021
Incident date: Dec 7, 2021
BECAUSE OF THE LOW QUALITY OF THE PLASTIC, WHICH WAS USED IN THE FUEL PUMP BODY ON MY GLK350, FORMED A CRACK ON BOTH BODIES OF THE FUEL TANKS. FUEL IS COMING OUT DIRECTLY UNDER THE REAR SEAT AND DRIPPING DOWN TO THE ROAD. THIS IS A SAFETY HAZARD, AND COULD CAUSE A POSSIBILITY OF FIRE.
FUEL SYSTEM, GASOLINE Sep 14, 2020
Incident date: Jun 1, 2020
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE CONTACT STARTED TO SMELL FUEL FUMES INSIDE THE CAB OF THE VEHICLE. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL... Read more
SERVICE BRAKES Aug 4, 2020
Incident date: Jul 31, 2020
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE SPEED TO SLOW DOWN. AFTER STOPPING TO INSPECT THE VEHICLE SMOKE WAS PRESENT COMING FROM BOTH THE DRIVER AND PASSENGER SIDE REAR WHEELS. T... Read more
Fire
ELECTRICAL SYSTEM Jul 9, 2020
Incident date: Jul 8, 2020
DELAY AND NO START CONDITION WHEN TURNING THE IGNITION KEY
FUEL/PROPULSION SYSTEM May 18, 2020
Incident date: Feb 1, 2020
THE VEHICLE DID NOT PASS INSPECTION SHOWING A SMALL FUEL LEAK. I NOTICED A SMELL OF FUEL ODOR COMING FROM OUTSIDE PARKED VEHICLE AND NOTICED A LEAK COMING FROM UNDERNEATH THE VEHICLE AS WELL. IT APPEARS TO LEAK THE MOST WHEN THE GAS IS FULL. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO DIAGN... Read more
FUEL SYSTEM, GASOLINE May 18, 2020
Incident date: Feb 1, 2020
THE VEHICLE DID NOT PASS INSPECTION SHOWING A SMALL FUEL LEAK. I NOTICED A SMELL OF FUEL ODOR COMING FROM OUTSIDE PARKED VEHICLE AND NOTICED A LEAK COMING FROM UNDERNEATH THE VEHICLE AS WELL. IT APPEARS TO LEAK THE MOST WHEN THE GAS IS FULL. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO DIAGN... Read more
FUEL/PROPULSION SYSTEM May 1, 2020
Incident date: Apr 30, 2018
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE AFTER REFUELING. ADDITIONALLY, WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL ODOR IN THE GARAGE ... Read more
AIR BAGS Apr 22, 2020
Incident date: Feb 11, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR TH... Read more
FUEL/PROPULSION SYSTEM Jan 15, 2020
Incident date: Dec 22, 2019
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THEY WOULD SMELL A FUEL ODOR COMING FROM OUTSIDE THE VEHICLE. THE CONTACT STATED THEY NOTICED A LEAK COMING FROM UNDERNEATH THE VEHICLE AS WELL. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL LEAK WI... Read more
FUEL/PROPULSION SYSTEM Nov 26, 2019
Incident date: Nov 26, 2019
I HAVE TWO RECALLS FOR MY VEHICLE AND MERCEDES HAS MADE NO EFFORT TO CONTACT ME REGARDING REPAIRS SINCE 2011. I HAVE TAKE MY VEHICLE IN FOR SERVICE MUTLIPLE TIMES AND THE RECALLS HAS NOT BEEN REPAIRED.
AIR BAGS Nov 26, 2019
Incident date: Nov 26, 2019
I HAVE TWO RECALLS FOR MY VEHICLE AND MERCEDES HAS MADE NO EFFORT TO CONTACT ME REGARDING REPAIRS SINCE 2011. I HAVE TAKE MY VEHICLE IN FOR SERVICE MUTLIPLE TIMES AND THE RECALLS HAS NOT BEEN REPAIRED.
FUEL/PROPULSION SYSTEM Oct 13, 2019
Incident date: Oct 4, 2019
WHEN I FILL UP MY 2011 GLK 350 WITH GAS I HAVE A VERY STRONG RAW GAS SMELL FROM THE VEHICLE. IT IS SO BAD THAT I AM AFRAID IT WILL CAUSE A FIRE INSIDE MY GARAGE. IT GOES AWAY AS THE FUEL IS RUN OUT OF THE VEHICLE. I CHECK WITH MERCEDES AND WITH MY VIN # IT WAS NOT ON A RECALL LIST HOWEVER MANY OTHER... Read more
FUEL/PROPULSION SYSTEM Oct 11, 2019
Incident date: Apr 1, 2019
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT HAD A NEIGHBOR INSPECT THE VEHICLE AND A DIAGNOSTIC CODE APPEARED, INDICATING A FUEL LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN ... Read more
AIR BAGS Oct 3, 2019
Incident date: Jul 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). RICK HILL IMPORTS, INC.(LOCATED AT 861 E STONE DR, KINGSPORT, TN 37662, (877) 549-1572) EXCEEDED A REASONABLE AMOUNT OF TIME FO... Read more
AIR BAGS Sep 19, 2019
Incident date: Jan 1, 2018
2011 MERCEDES BENZ 350 GLK. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
AIR BAGS Sep 19, 2019
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT'S MOTHER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). MERCEDES-BENZ OF WILSONVILLE (25035 SW PARKWAY AVE, WILSONVILLE, OR 97070, 503-454-5000) WAS CONTACTED AND STATED THAT PARTS WERE... Read more
FUEL/PROPULSION SYSTEM Sep 19, 2019
Incident date: Aug 21, 2019
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W2. THE CONTACT NOTICED THAT ONCE THE FUEL TANK WAS FULL, THE FUEL BEGAN TO LEAK OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER:... Read more
AIR BAGS Aug 19, 2019
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134, (2... Read more
AIR BAGS Aug 9, 2019
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2017. THE MANUFACTURER AND DEALER WE... Read more
AIR BAGS Jul 26, 2019
Incident date: Jul 17, 2010
TAKATA RECALL BOTH FRONT AIRBAGS IN THIS CAR HAVE BEEN RECALLED AND IT APPEARS TO ME THAT MERCEDES-BENZ IS NOT SERIOUSLY INTERESTED IN FIXING THE PROBLEM. I HAVE HEARD NOTHING FROM THEM ABOUT THE DRIVER AIRBAG RECALL IN 18 MONTHS EVEN THOUGH THEY PROMISE TO FIX IT BY SEPTEMBER 2018. I OFTEN DR... Read more
AIR BAGS Jul 12, 2019
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF CARY AT 919-380-1800 (LOCATED AT 2400 AUTO PARK BLVD, CARY, NC 27511) AND WAS INFORMED THAT... Read more

Showing 50 of 151 complaints.

EPA Fuel Economy, 2011 MERCEDES-BENZ GLK350

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) 16.0 22.0 18.0 Premium $4,200

CO2 Emissions: -1.0 g/mile (Sport Utility Vehicle - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2011 MERCEDES-BENZ GLK350

43 manufacturer communications from 32 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT4
118000 ELECTRICAL SYSTEM:SOFTWARE4
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL3
160000 STRUCTURE3
130000 VISIBILITY3
060000 ENGINE AND ENGINE COOLING3
140000 AIR BAGS2
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2
NCU - 24240304 Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304 Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075 Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW-Fuel Filter Nov 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part
ELW-Fuel Filter Nov 3, 2023
070000 FUEL SYSTEM, GASOLINE
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part
CL-ELWSubframe Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI4245P073405 Aug 2, 2021
060000 ENGINE AND ENGINE COOLING
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
LI4245P073405 Aug 2, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
NCU - HVAC Warra May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI0702P0547173 Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI8210P0647661 Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
TakataRecall Feb 26, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
RecallUpdate Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI05.10-P-049909 Jun 9, 2015
060000 ENGINE AND ENGINE COOLING
Engine noises after engine start
LI07.08-P-060993 Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI46-35P059241 Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241 Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI82.30-P-058874 Apr 10, 2014
130000 VISIBILITY
Passenger side wiper arm strikes vent grille of water collector
LI07.07-P-058244 Feb 14, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up. The fault code (FC) P0101FA or P0101Fb or P0101FC is logged in the engine control unit.
C1A140101 Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
GI88.40-P-057430 Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008 Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
2013110002 Nov 22, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013110002 Nov 22, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8270P055572 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P053927 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI8285P055695 Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI7240P056909 Jul 30, 2013
130000 VISIBILITY
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909 Jul 30, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909 Jul 30, 2013
354000 EQUIPMENT:MECHANICAL
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909 Jul 30, 2013
180000 VEHICLE SPEED CONTROL
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI27.50-P-056467 Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI8870P056690 Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
LI47.20-P-054958 Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
2013020002 Feb 15, 2013
092300 FUEL SYSTEM, OTHER:FUEL FILTER
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013020002 Feb 15, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI-05-20-P May 31, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM
SB-40-10-72 May 19, 2011
200000 WHEELS
MERCEDES-BENZ: INSTALLATION INFORMATION OF BOLTED WHEEL CONNECTIONS. ALL MODELS. *RM
LI-27-60 Apr 20, 2011
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
MERCEDES-BENZ: RATTLING NOISE AT THE SHIFT ROD. *RM
LI-27-60-P049270 Apr 4, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

MERCEDES-BENZ GLK350 - All Years Overview

Complete safety history for the MERCEDES-BENZ GLK350 across all model years (2010, 2015).

28 Total Recalls
1,046 Total Complaints
0 Investigations
60 Reported Crashes
20 Reported Fires
6 Reported Deaths

MERCEDES-BENZ GLK350 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2015 4 135 View
2014 5 120 View
2013 6 160 View
2012 4 188 View
2011 (current) 4 151
2010 5 280 View
2008 0 3 View
2007 0 5 View
2006 0 4 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View