2021 MERCEDES-BENZ GLB 250

11 recalls, 44 complaints

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to d... Read more

Consequence

A vehicle rollaway increases the risk of a crash or injury.

Remedy

Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning J... Read more

310,667 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB250 vehicles. The Electronic Stability Program (ESP) unit may be damaged, which can result in disabled anti-lock brakes (ABS), disabled electronic stability control (ESC), and an electrical short circuit.

Consequence

Disabled anti-lock brakes and electronic stability control can increase the risk of a crash or injury. An electrical short circuit increases the risk of a fire.

Remedy

Dealers will replace the ESP unit, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090009.

4 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION: AUTO CRASH NOTIFICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SUSPENSION:MULTIPLE AXLE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB 250 vehicles. The level sensor linkage on the rear axle might not have been installed properly, which could affect the headlight leveling function. MBUSA's number for this recall is 2022050011.

Consequence

Improperly leveled headlights may project a glare, which can impact other drivers and increase the risk of a crash.

Remedy

Dealers will inspect and repair the level sensor linkage, as necessary, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

88 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

126,443 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLB 250 vehicles. These vehicles may be equipped with an incorrect front driver's air bag module.

Consequence

An incorrect air bag module may not properly restrain an occupant during a crash. In addition, the air bag module could detach from the steering wheel during deployment. Either of these scenarios can increase the risk of injury in the event of a crash.

Remedy

Dealers will inspect and replace the front driver's air bag, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

50 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS:SIDE/WINDOW

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB 250 and AMG GLB 35 vehicles. The driver-side window air bag may not have been mounted correctly to the lower area of the A-pillar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numb... Read more

Consequence

The driver-side window air bag may not function properly during a crash, increasing the risk of injury.

Remedy

Dealers will inspect the mounting of the driver-side window air bag and repair it as necessary, free of charge. Owner notification letters were mailed December 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

46 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m... Read more

Consequence

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

343,191 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Consequence

Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

Remedy

MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.

2,362 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:TAILGATE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.

Consequence

Detached spoilers can create a road hazard, increasing the risk of a crash or injury.

Remedy

MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.

5,215 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

44 total complaints 2 crashes 1 fires 1 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	10
SUSPENSION	4
UNKNOWN OR OTHER	4
POWER TRAIN	4
SERVICE BRAKES	4
ENGINE	3
STRUCTURE:BODY	2
ENGINE AND ENGINE COOLING	2
LANE DEPARTURE: WARNING	2
EXTERIOR LIGHTING	1

Incident date: Apr 27, 2026

I was driving my daughter to work then all of a sudden 6 different vehicle alerts came on my dashboard. Vehicle Alerts: advanced ultrasonic detecting and ranging system, lane departure alert, pre-collision system, parking brake system, vehicle stability control system, and secondary collision brake ... Read more

Incident date: Mar 26, 2024

The contact owns a 2019 Subaru Outback. The contact stated that while driving at an undisclosed speed, the touch screen on the radio failed to properly operate. The screen was delaminated, causing unintended operation of the radio, distracting the driver. This failure caused the back over prevention... Read more

Incident date: Mar 26, 2024

The Keystone Fuzion model 430 RV has a structural issue. I have been following other owners and there seems to be many similar model RV’s with the same crack under the Master Bedroom. The crack appeared after transport and within 3 years after purchasing new and continued to spread to over 15” b... Read more

Incident date: Jan 14, 2026

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument panel indicated that the engine was overheating. While driving at 35 MPH, the temperature gauge indicated that the engine was overheating. The contact pulled over to the side of the roa... Read more

Incident date: Jan 14, 2026

When activating the right turn signal the windshield washers and wipers will turn on. Washers, wipers, and the turn signal all turn off when the turn signal is deactivated. This can cause some unexpected visibility issues while turning. Also, when turning the headlights from "Auto" to the "Off" posi... Read more

Incident date: Jan 14, 2026

Incident date: Nov 22, 2025

The vehicle experienced a sudden and progressive transmission failure during normal driving conditions. Symptoms included harsh shifting, delayed engagement, loss of power transfer, and eventual inability to reliably propel the vehicle. The failure created a safety risk due to unexpected loss of acc... Read more

Incident date: Nov 22, 2025

Component or System Involved Engine and internal lubrication system. The engine and related components are available for inspection upon request. Description of the Problem In January 2025, this vehicle experienced a catastrophic engine failure and seized. An independent repair facility inspected t... Read more

Incident date: Nov 22, 2025

Emergency call system - TCB module failure. A Telematics Control Box, is an embedded computer in my X3. It processes, and transmits data wirelessly. it is a hub for my car to connect services like GPS tracking, diagnostics, infotainment, emergency calls (e.g., eCall), and vehicle-to-everything (V2... Read more

Incident date: Sep 10, 2025

The base has been scoring a cut into the rotating seat. There is grey dust from the cut all over the car seat. I believe it could eventually cut through the plastic of the seat which would then make the seat portion detach from the base. Photos were sent to evenflo and their representative said this... Read more

Incident date: May 27, 2024

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that an unknown over-the-air (OTA) update was sent to the vehicle, and the contact agreed to the update. Soon after the update, the check engine warning light illuminated. In addition, the contact stated that the vehicle shut off while dr... Read more

Incident date: Sep 10, 2025

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The check engine warning light was illuminated. In addition, the contact stated that while the vehicle was st... Read more

Incident date: Dec 10, 2025

Vehicle was diagnosed from a mechanic with no fuel pressure due to not starting. Vehicle has approximately 135,000 miles and had no warnings or indications of problem. It appears when VIN was ran on gov. recall that Honda had issues with fuel pump. Vehicle will be inspected by Toyota dealer.

Incident date: Oct 13, 2025

This car has had the recall for quite sometime and the dealership refuses to help because there hasn’t been a fix yet with this recall. It has powered off or simply stop working in the middle of the road multiple times. Today on the most dangerous highway in Colorado Springs in the snow it turn of... Read more

Incident date: May 1, 2025

Classic Buick GMC (Classic Elite Buick GMC – Katy) Filed by: [XXX] [XXX] [XXX] Phone: [XXX] Email: [XXX] Date: November 23, 2025 Texas Attorney General – Consumer Protection Division RE: SUMMARY COMPLAINT – Vehicle Misrepresentation, Unauthorized Charges, Financing Fraud & Warranty Vi... Read more

Incident date: May 1, 2025

SHIFT INTO PARK ALERT AFTER CAR IS IN PARK

Incident date: May 1, 2025

Vehicle is experiencing a breakdown in chassis with the failure of at least one rear selfleveling shock absorber on the right rear suspension of the vehicle and possibly the same condition exists on the left rear suspension. Concern exists for the shock absorber mount to completely become detached f... Read more

Incident date: May 12, 2025

The contact leased a 2025 Volkswagen ID.4. The contact stated that while driving at 5-10 MPH, attempting to park, the vehicle suddenly and rapidly accelerated on its own. The brake pedal was applied but failed to stop the vehicle, resulting in a crash with a parked 2011 Honda Odyssey belonging to t... Read more

Crash

Incident date: Mar 3, 2025

Driver side airbag deployed with over power at the time of low speed front collision with flying from opposite direction of the parkway car wheel. Caused neck and back spinal cord disc herniation, damaged shoulder, torn muscle, concussion. Still going for PT every day for over a year. Car taken by i... Read more

Crash 1 injured

Incident date: Mar 3, 2025

My car has 50,000 miles on it and is just over 4 years old. The steering column has failed causing it to not be able to steer. The service for this is a new steering column at a cost of over $5,000.00. The Y models and 3 models had a recall on this issue. Now it looks like the X models are hav... Read more

Incident date: Mar 3, 2025

Incident date: May 29, 2025

Back brake lights stay on. Seems like brakes are stuck as I can start my car without pressing the brakes and can get it out of the park position without having to push the brakes. I had to disconnect my battery to keep it from being drained. The was a recall back in 2021. I contacted Nissan and the... Read more

Incident date: May 28, 2025

Tranmission isn't running right and gas and brakes are not working properly. Also fuel pump or relay gets hot shuts off while driving.

Incident date: May 28, 2025

The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the front driver’s seat and the front passenger’s seat felt hard and uneven. The contact checked the bottom of the seat and became aware there was a space between the seat rails and the carpet. Th... Read more

Incident date: Aug 16, 2024

The contact owns a 2020 Ford Expedition. The contact stated the windshield wipers were intermittently inoperable. Additionally, the contact stated that while attempting to drive from a complete stop at night, the vehicle failed to respond. The contact stated that the vehicle failed to turn off and w... Read more

Incident date: Feb 24, 2024

This 2019 Jeep Compass, has mixed the coolant and oil causing a blown head gasket, according to the dealership, it needs a new engine, and something that is too common on the Jeep Compass, as mine is shy over 8k it is not covered under warranty. No warning lights came on, no lights of high temperatu... Read more

Incident date: Jan 31, 2024

The contact owns a 2015 Nissan Murano. The contact stated that while parking the vehicle, she noticed an abnormal burning odor. The contact stated that the odor persisted. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking externally from the head gasket bank #1 and... Read more

Incident date: May 20, 2023

FORDPASS Module is controlling the car through the fob key. The dashboard appears "Ford Key Free No Key Detected". I was at the drive thru of IN & OUT BURGER Store last October 15, 2023 when I'm about to leave the car suddenly stopped, engine stopped running and it blocked the drive way no other car... Read more

Incident date: Oct 6, 2023

I have known issues w/my 2010 Buick lacrosse CXL ABS light on

Incident date: Oct 6, 2023

See attached document from complainant

Incident date: Oct 6, 2023

While drive after dark on a four-lane city road with no breakdown lane my vehicle alerted me of a problem and I should slow down. About five second later the car came to a stop and placed itself in park in the right-hand lane with traffic coming up behind me at 50 MPH. I was unable to locate the e... Read more

Incident date: Aug 21, 2023

I am filing this complaint regarding the potential failure of the High Voltage Battery Junction Box. There have been many failures reported on the forums some experiencing multiple failures. Ford provided a software update that supposedly predicts an impending failure reducing available propulsion p... Read more

Incident date: Apr 4, 2023

(Please check the attached full complaint letter) I hope this letter finds you well. I am writing to bring to your attention a concerning matter regarding my experience with the American Honda Motor Company. As a loyal consumer and a law-abiding citizen, I believe it is crucial to address issues th... Read more

Incident date: May 4, 2023

I was driving down the road when out of nowhere my sunroof started raining glass in the inside of my car!! There was no Crack or stone that hit it nothing!! There needs to be a recall on this had I known this was an issue I never would have bought a vehicle with a sunroof gad I known!! The Ford deal... Read more

Incident date: May 14, 2021

Tires are Continental Cross Contact 255/45R20 105H. Miles - 39,000. Severe vibration started coming from rear of car at speeds starting at 45 mph. Alignment was done which did not resolve the issue. Tires removed from rim and two found to be failing inside. The noise reducing foam glued to the... Read more

Incident date: May 14, 2021

Vehical burst into flames seems on passenger side under the hood...Had been parked all day. No one around or injured. Vehical is a total loss.

Fire

Incident date: Dec 4, 2022

Front right ball joint separated from lower control arm with no advance warning and the drive shaft was disconnected from the vehicle body. I was travelling at about 15 mph in a straight line through an intersection on a flat surface with no potholes. Then I saw a warning of a transmission fault i... Read more

Incident date: Sep 3, 2022

On September 3, 2022 while traveling east on AL highway 110 the sunroof exploded as i was driving. Notified Montgomery county sheriff Department but they refuse to do a report because it wasn’t an accident. The dealership said something had to hit the sunroof for it to Shadder. Explained to the se... Read more

Incident date: Jul 2, 2022

Detached wheel arch covers while driving

Incident date: Dec 30, 2021

We purchased a brand new Mercedes GLB in January 2021, I noticed the car started to shake. On our way leaving Zion National Park, the car started shaking really hard and the engine light turned on. The car wouldn't accelerate. We had to pull over on the side of the road. We barely made it to the dea... Read more

Incident date: Mar 8, 2022

The contact owns a 2021 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had ... Read more

Incident date: Mar 8, 2022

Incident date: Dec 27, 2021

This vehicle was purchased new, in cash, from the Mercedes-Benz dealership in Bellevue, WA. It was delivered to me, without being warned about the car being equipped with summer tires, the state of Washington has continuous rain, snow, and ice in a regular basis throughout the years, summer tires ar... Read more

Incident date: Dec 27, 2021

MERCEDES-BENZ GLB 250 - All Years Overview

Complete safety history for the MERCEDES-BENZ GLB 250 across all model years (2020, 2026).

37 Total Recalls

158 Total Complaints

0 Investigations

7 Reported Crashes

3 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLB 250 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	1	View
2025	2	0	View
2024	1	6	View
2023	1	13	View
2022	1	25	View
2021 (current)	11	44
2020	20	69	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 MERCEDES-BENZ GLB 250

Complaint Statistics

Top Reported Components

MERCEDES-BENZ GLB 250 - All Years Overview

MERCEDES-BENZ GLB 250 - Year by Year

Other MERCEDES-BENZ Models