2020 MERCEDES-BENZ GLB 250
20 recalls, 69 complaints
26V481000 Jul 24, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to d... Read more
Consequence
A vehicle rollaway increases the risk of a crash or injury.
Remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning J... Read more
23V732000 Nov 1, 2023
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection ga... Read more
Consequence
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy
Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
22V232000 Apr 8, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
21V990000 Dec 17, 2021
STEERING
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence
Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
21V961000 Dec 13, 2021
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the... Read more
Consequence
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
21V639000 Aug 13, 2021
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.
Consequence
Air bags and seat belts that do not function properly can increase the risk of injury in a crash.
Remedy
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V526000 Jul 12, 2021
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.
Consequence
Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.
Remedy
Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021080005.
21V509000 Jul 2, 2021
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com... Read more
Consequence
Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1... Read more
21V403000 May 28, 2021
ELECTRICAL SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the... Read more
Consequence
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy
Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall... Read more
21V404000 May 28, 2021
AIR BAGS:SIDE/WINDOW:CURTAIN
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.
Consequence
Air bags that do not deploy as intended can increase the risk of injury.
Remedy
Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V405000 May 28, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.
Consequence
An air bag that does not deploy properly during a crash can increase the risk of injury.
Remedy
Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060011.
21V354000 May 14, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m... Read more
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
21V231000 Apr 1, 2021
STRUCTURE:BODY:TAILGATE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Remedy
MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.
21V232000 Apr 1, 2021
STRUCTURE:BODY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Remedy
MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
20V628000 Oct 9, 2020
AIR BAGS:SIDE/WINDOW
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection M... Read more
Consequence
In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.
20V558000 Sep 14, 2020
SEATS:MID/REAR ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
Consequence
If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090020.
20V480000 Aug 14, 2020
STRUCTURE:BODY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
Consequence
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090006.
20V246000 May 1, 2020
ELECTRICAL SYSTEM
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving wi... Read more
Consequence
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for thi... Read more
Complaint Statistics
69 total complaints
5 crashes 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 10 |
| ELECTRICAL SYSTEM | 8 |
| ENGINE | 7 |
| STRUCTURE:BODY | 6 |
| AIR BAGS | 4 |
| SUSPENSION | 4 |
| BACK OVER PREVENTION | 3 |
| STRUCTURE | 3 |
| FUEL SYSTEM, GASOLINE | 3 |
| POWER TRAIN | 3 |
ENGINE
Mar 21, 2026
Incident date: Mar 21, 2026
Driving on busy highway with one passenger. Vehicle began losing power and acceleration, but no warning lights came on. Kept driving for 20 miles and oil warning light came on, but temp vuage registered fine. I parked, checked fluid amounts, and oil was extremely low (even though it had been checke... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 21, 2026
Incident date: Mar 21, 2026
An error message intermittently pops up on my vehicle that says, "Front Camera Fault", causing collision assistance and adaptive cruise control to suddenly stop working. This is a major safety issue, as a failure of adaptive cruise control while under operation may lead to a risk of an accident. F... Read more
ENGINE
Aug 5, 2025
Incident date: Jun 16, 2025
Dealer (Bob Howard in Edmond Oklahoma) has failed to address Recall N252494000 for over 90+ days now after several inquiries from owner.
POWER TRAIN
Jul 10, 2025
Incident date: Jun 16, 2025
2020 explorer Transmission needs to be rebuilt due to transmission failure. Hard shifting that causes car to jerk dangerously. Decreased ability to gain speed due to delays and inability to properly shift though gears. Issues started on April 2025 and have continued to get worse. Care only has a lit... Read more
POWER TRAIN
May 16, 2025
Incident date: May 16, 2025
Transmission has sporadic downshifts when traveling at normal posted speed limits also stalling of engine occurs while doing so. The transmission shifting into gears are very hard (Clunky sounds). This has been an issue every since I've owned the truck but happens more frequently within the last 2-3... Read more
UNKNOWN OR OTHER
May 16, 2025
Incident date: May 16, 2025
Transmission has sporadic downshifts when traveling at normal posted speed limits also stalling of engine occurs while doing so. The transmission shifting into gears are very hard (Clunky sounds). This has been an issue every since I've owned the truck but happens more frequently within the last 2-3... Read more
SERVICE BRAKES
Apr 6, 2025
Incident date: Apr 1, 2023
NHTSA ID#89 THERE IS A LINE UP STOP & GO FOR PICK UP ITEM , SO IT SHIFT NUTRUAL AN D FROM TIME TO TIME AS LIKE ON LINE LOADING. ALL OF THE CERTAIN, THE CAR SPEED UP, I CAN NOT STOP IT BY APPLY THE BRAKE, IT HAPPEN 2 TIMES. IT WAS OUT OF MY CONTROL. "UNEXPECTED VEHICLE MOVEMENT INCREASES (THE RISK O... Read more
Crash
POWER TRAIN
Jan 1, 2025
Incident date: Jun 3, 2024
I own a 2018 Jeep Compass. My car has been stalling and going dead when stopping at stop signs/lights, when slowing to turn, and when entering on-ramps to a highway. Other issues that have occurred simultaneously (but not necessarily all at once) include, start/stop not working, the parking brake en... Read more
ENGINE
Jan 1, 2025
Incident date: Jun 3, 2024
The transmission shifts/jerks hard and hesitates/struggles to accelerate at times. It has even shutdown numerous times while I was at a traffic light.
EXTERIOR LIGHTING
Jan 1, 2025
Incident date: Jun 3, 2024
Turn signal button frequently gets stuck and will not activate. This prevents driver from being able to properly signal when changing lanes and causes very dangerous situations, particularly when trying to exit the highway. My vehicle has not been inspected by the manufacturer, but this issue is ... Read more
UNKNOWN OR OTHER
Dec 18, 2024
Incident date: Dec 18, 2024
HORN STOPS WORKING. IT STOPPED WORKING ABOUT A YEAR INTO OWNING THE CAR, THEN AGAIN A FEW WEEKS LATER. THE HORN SEEMS TO STOP WORKING AFTER WINDSHIELD WIPER FLUID IS REFILLED; NOT SURE IF IT'S RELATED THOUGH. I HAVE BEEN IN SITUATIONS WHERE I NEEDED TO USE THE HORN BUT WAS UNABLE TO BECAUSE IT W... Read more
ENGINE AND ENGINE COOLING
Dec 18, 2024
Incident date: Dec 18, 2024
The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds, the vehicle stalled. Additionally, the contact stated that the vehicle failed to start on several occasions. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic conver... Read more
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Sep 30, 2024
Incident date: Sep 28, 2024
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the tailgate opened unexpectedly. The contact stated that the tailgate slammed downward. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagno... Read more
ENGINE
Sep 19, 2024
Incident date: Aug 24, 2024
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle jerked while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and DTC code: P0303 was retri... Read more
UNKNOWN OR OTHER
Jun 28, 2024
Incident date: Apr 1, 2022
Previous NHTSA ID Number. 11596944. Recall fix was run earlier this month. Car died at stoplight two days ago. Fix run again at dealership. Car died at red light again today. Was able to put car in park. Tried to restart. Multiple flashing warnings. Was able to get hazards on this time. Had car t... Read more
FUEL SYSTEM, GASOLINE
Jun 26, 2024
Incident date: Jun 10, 2024
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
STRUCTURE
Jun 17, 2024
Incident date: Jun 17, 2024
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, he became aware that the automatic power running board was suddenly raising and lowering independently. The vehicle was taken to a local dealer where it was confirmed that the power running board needed to... Read more
ELECTRICAL SYSTEM
Mar 4, 2024
Incident date: Mar 1, 2024
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would ... Read more
VEHICLE SPEED CONTROL
Feb 6, 2024
Incident date: Nov 1, 2023
This complaint is about difficulties with the horn sensor on the steering yoke under emergency situations. After 14 months of driving the car, I have these safety issues: 1) The horn sensor is difficult to find in emergency situations. It is a single, small area located farthest away from the right... Read more
ENGINE
Jan 7, 2024
Incident date: Nov 16, 2023
Water pump failure during cold weather event down to 20F, told by dealership that plastic hose adapter integral to the pump had cracked. Resulted in catastrophic loss of coolant while driving. Coolant reservoir is opaque and pressurized so level could not be verified while hot. Replaced under warran... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jan 7, 2024
Incident date: Nov 16, 2023
Abs electronic brake light issue,brakes spongy and feels like it’s lost braking power.
ELECTRICAL SYSTEM
Sep 20, 2023
Incident date: Aug 30, 2023
Key remains stuck in ignition upon putting vehicle in park and shutting vehicle off. Failure comes from faulty switch in the selector lever assembly. Unable to remove key from vehicle for several minutes at a time. Failure acknowledged in TSB 16-112-18R
BACK OVER PREVENTION
Jun 27, 2023
Incident date: Jun 25, 2023
The contact owns a 2022 GMC Sierra 1500. The contact stated while reversing the back over prevention object indictor showed that an object was to the side of the vehicle, causing the contact to rear end the object. No one was injured. There were minor damages to the rear of the vehicle. The vehicle ... Read more
SEAT BELTS
Mar 16, 2023
Incident date: Dec 2, 2022
There is a recall of seat belts. I check the manufacturer it says SEP 21, 2017 - JUN 12, 2019. Mine shows 11/17. I check vin number there is no recall for a seat belt. I have an issue with my seat belt.
SUSPENSION
Mar 16, 2023
Incident date: Dec 2, 2022
Passenger rear shock absorber separated at the top of the outer tube. Complete loss of damping and most of the shock oil. The shock absorber was in two pieces. Photos attached.
EXTERIOR LIGHTING
Mar 16, 2023
Incident date: Dec 2, 2022
High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 13, 2023
Incident date: Dec 15, 2022
Driving to work this morning approximately 6:40am, it was pretty dark out. Road conditions were fine (dry, no rain or snow, etc.). My CR-V automatically slammed on the brakes without warning for maybe 1/2 of a second and then released them as the screen flashed bright and then immediately kicked t... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Feb 10, 2023
Incident date: Sep 26, 2022
On my morning commute to work, while using ADAS equipment, vehicle swerved harshly to the right from the right lane in an attempt to take an exit off the highway even though I had not signaled an intention to take the exit. Then, while on a straight, clearly marked highway, vehicle “phantom braked... Read more
SEATS
Feb 10, 2023
Incident date: Sep 26, 2022
The driver’s seat heat connection appeared to have an electrical failure and appears burned.
UNKNOWN OR OTHER
Dec 25, 2022
Incident date: Nov 1, 2022
I had this safety recall done already why is it not removed it was done at the dealer
FUEL SYSTEM, GASOLINE
Oct 13, 2022
Incident date: Sep 5, 2022
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while driving at approximately 30 MPH the vehicle had started shaking as if the engine was going to stall. The contact stated the check engine light was illuminated. The contact pulled over and stopped the vehicle, when she restarted t... Read more
AIR BAGS
Sep 27, 2022
Incident date: Sep 20, 2022
Driver hit at or around 35 MPH while making a left turn. Side airbags failed to deploy and did not protect driver from head/neck/shoulder injury. Upon impact, the seat belt did not restrain driver's body from thrashing against driver's car door.
Crash
2 injured
SEAT BELTS
Sep 27, 2022
Incident date: Sep 20, 2022
Driver hit at or around 35 MPH while making a left turn. Side airbags failed to deploy and did not protect driver from head/neck/shoulder injury. Upon impact, the seat belt did not restrain driver's body from thrashing against driver's car door.
Crash
2 injured
UNKNOWN OR OTHER
Sep 10, 2022
Incident date: Aug 11, 2022
My vehicle have bad smell coming from air conditioner vents. Took to the dealer two time in one month to find out the cause. It smells like mold inside the evaporator coil. Dealer cleaned with some kind of sanitizer to kill the mold. But the smell keep coming back over and over. Vehicle has only 390... Read more
BACK OVER PREVENTION
Aug 11, 2022
Incident date: May 14, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the reca... Read more
ELECTRICAL SYSTEM
Aug 11, 2022
Incident date: May 14, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the reca... Read more
BACK OVER PREVENTION
Jun 24, 2022
Incident date: Jan 24, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated that upon purchasing the vehicle, the rearview camera failed to activate while reversing. The contact stated that whenever the rearview camera was activated a black or blank screen would be displayed; and the screen remained activated ... Read more
SUSPENSION
Apr 21, 2022
Incident date: Apr 4, 2022
The integral carrier that supports the front axle caused it to fail. Front axle carrier failed and resulted in a loss of steering control, and hit the curb. Luckily, there was no crash, although the Manufactured had warned about the risk of a crash. Here is a recall description: NHTSA ID: 21V990000... Read more
UNKNOWN OR OTHER
Mar 26, 2022
Incident date: Mar 24, 2022
1) As I was driving on the highway, the TRANSMISSION went into neutral. An error message on the display said that there was a transmission issue and to stop the car. 2) Fortunately, I was able to safely pull off the road without incident. However, there are many places that I wouldn't have been able... Read more
STEERING
Feb 10, 2022
Incident date: Feb 6, 2022
The contact owns a 2020 Mercedes Benz GLB250. The contact stated that while her husband was driving at approximately 45 mph and merged to the left, the driver was losing control of the steering and crashed into the meridian. The contact noticed that the front axle fractured and detached from the veh... Read more
Crash
SUSPENSION
Feb 10, 2022
Incident date: Feb 6, 2022
The contact owns a 2020 Mercedes Benz GLB250. The contact stated that while her husband was driving at approximately 45 mph and merged to the left, the driver was losing control of the steering and crashed into the meridian. The contact noticed that the front axle fractured and detached from the veh... Read more
Crash
SUSPENSION
Feb 8, 2022
Incident date: Feb 8, 2022
The contact owns a 2020 Mercedes-Benz GLB250. The contact received a recall notification for NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded... Read more
STEERING
Feb 8, 2022
Incident date: Feb 8, 2022
The contact owns a 2020 Mercedes-Benz GLB250. The contact received a recall notification for NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded... Read more
UNKNOWN OR OTHER
Dec 12, 2021
Incident date: Dec 10, 2021
I was driving on the way to my office and the sunroof was suddenly broken without hitting by any objects. Vehicle has been repaired.*JB
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Oct 25, 2021
Incident date: Oct 17, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated that while driving 65 - 70 mph, a loud noise was heard, and the sunroof glass exploded. The glass shards fell inside the vehicle. There was no impact on the sunroof that could have caused it to shatter. Another vehicle driving from beh... Read more
STRUCTURE:BODY
Aug 6, 2021
Incident date: Aug 6, 2021
Front bumper trim fell off while driving on highway! We had to serve while going 65 miles per hour on a highway. For NO REASON. There was no indication of a hazard. We immediately let sales person at the Mercedes Benz dealership know. We then reported 2 more times. The only response was a phone numb... Read more
STRUCTURE
Jun 4, 2021
Incident date: Apr 10, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated that the rear tailgate of the vehicle would not raise above 10-12 inches. The contact stated that the check engine warning light was illuminated. The contact was relating the failure to NHTSA campaign number: 21V231000 (Structure). The... Read more
UNKNOWN OR OTHER
Apr 22, 2021
Incident date: Apr 18, 2021
FRONT GLASS PANEL IN FRONT OF PANORAMIC SUNROOF HAS RANDOMLY SHATTERED. I JUST NOTICED THE DAMAGE AS OF SUNDAY, APRIL 18, 2021.
VEHICLE SPEED CONTROL
Apr 6, 2021
Incident date: Mar 27, 2021
I EXPERIENCED AN INCIDENT WITH MY RECENTLY PURCHASED GLB 250 THAT MIRRORS EXACTLY THE 20200070009 RECALL THAT DOES NOT COVER MY VIN. AFTER RUNNING THE VEHICLE THROUGH A CAR WASH, THE DASHBOARD INSTRUMENT CLUSTER WENT BLANK, WITH NO ABILITY TO DETERMINE SPEED, FUEL LEVELS, ETC. WATER AFFECTED THE P... Read more
ELECTRICAL SYSTEM
Apr 6, 2021
Incident date: Mar 27, 2021
I EXPERIENCED AN INCIDENT WITH MY RECENTLY PURCHASED GLB 250 THAT MIRRORS EXACTLY THE 20200070009 RECALL THAT DOES NOT COVER MY VIN. AFTER RUNNING THE VEHICLE THROUGH A CAR WASH, THE DASHBOARD INSTRUMENT CLUSTER WENT BLANK, WITH NO ABILITY TO DETERMINE SPEED, FUEL LEVELS, ETC. WATER AFFECTED THE P... Read more
Showing 50 of 69 complaints.
MERCEDES-BENZ GLB 250 - All Years Overview
Complete safety history for the MERCEDES-BENZ GLB 250 across all model years (2020, 2026).
37
Total Recalls
158
Total Complaints
0
Investigations
7
Reported Crashes
3
Reported Fires
0
Reported Deaths