2020 MERCEDES-BENZ GLB 250

19 recalls — 69 complaints

23V732000 Nov 1, 2023
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection ga... Read more
Consequence
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy
Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
42,742 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
242,722 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
22V232000 Apr 8, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
126,443 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V990000 Dec 17, 2021
STEERING
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence
Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
38,312 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V961000 Dec 13, 2021
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the... Read more
Consequence
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
139 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V639000 Aug 13, 2021
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.
Consequence
Air bags and seat belts that do not function properly can increase the risk of injury in a crash.
Remedy
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
66 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V526000 Jul 12, 2021
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.
Consequence
Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.
Remedy
Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021080005.
1,690 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V509000 Jul 2, 2021
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com... Read more
Consequence
Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1... Read more
1,467 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V405000 May 28, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.
Consequence
An air bag that does not deploy properly during a crash can increase the risk of injury.
Remedy
Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060011.
17 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V404000 May 28, 2021
AIR BAGS:SIDE/WINDOW:CURTAIN
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.
Consequence
Air bags that do not deploy as intended can increase the risk of injury.
Remedy
Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
16 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V403000 May 28, 2021
ELECTRICAL SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the... Read more
Consequence
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy
Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall... Read more
5,680 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V354000 May 14, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m... Read more
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
343,191 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V231000 Apr 1, 2021
STRUCTURE:BODY:TAILGATE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Remedy
MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.
5,215 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V232000 Apr 1, 2021
STRUCTURE:BODY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Remedy
MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.
2,362 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
1,292,258 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
20V628000 Oct 9, 2020
AIR BAGS:SIDE/WINDOW
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection M... Read more
Consequence
In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
20V558000 Sep 14, 2020
SEATS:MID/REAR ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
Consequence
If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090020.
36 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
20V480000 Aug 14, 2020
STRUCTURE:BODY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
Consequence
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090006.
10,644 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
20V246000 May 1, 2020
ELECTRICAL SYSTEM
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving wi... Read more
Consequence
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for thi... Read more
26 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

69 total complaints 4 crashes 4 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM9
UNKNOWN OR OTHER7
STRUCTURE:BODY6
STEERING6
ENGINE5
POWER TRAIN5
AIR BAGS4
SUSPENSION4
FUEL/PROPULSION SYSTEM3
SERVICE BRAKES3
FUEL/PROPULSION SYSTEM Mar 21, 2026
Incident date: Mar 21, 2026
Diagnostics performed and found electrical/component fault and possible wire damage to fuel pump. NECC to drain tank and inspect replace fule pump if necc. Oringally took one week prior and diagnostics led to the possiblility that the cylinder head was malfunctioning, which was a manufacturing defec... Read more
ENGINE Mar 21, 2026
Incident date: Mar 21, 2026
Diagnostics performed and found electrical/component fault and possible wire damage to fuel pump. NECC to drain tank and inspect replace fule pump if necc. Oringally took one week prior and diagnostics led to the possiblility that the cylinder head was malfunctioning, which was a manufacturing defec... Read more
SUSPENSION Aug 5, 2025
Incident date: Jun 16, 2025
Axel failure. Took my trailer into the shop because the wheels were leaning inward and eating tires unevenly. The trailer mechanic said I had to replace both axels!! They were undersized from the manufacture. Extremely unsafe and very likely could have caused an accident while towing.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Jul 10, 2025
Incident date: Jun 16, 2025
My Polestar received the software 3.6.4 from Polestar for the rear camera issue recall. However, the rear camera is failing to display and I am receiving “camera is temporary unavailable.
POWER TRAIN May 16, 2025
Incident date: May 16, 2025
While driving vechile shakes violently between 35-45 mph. I was informed the right axle needed replacement. There is a recall for 2016 optima axle replacement but Kia says my car doesn’t fall under it even though is the exact issue as the recall.
STEERING May 16, 2025
Incident date: May 16, 2025
While driving vechile shakes violently between 35-45 mph. I was informed the right axle needed replacement. There is a recall for 2016 optima axle replacement but Kia says my car doesn’t fall under it even though is the exact issue as the recall.
POWER TRAIN Apr 6, 2025
Incident date: Apr 1, 2023
vehicle shifted strange than reduced power which forced me the pull off the road in a unsafe manner
WHEELS Jan 1, 2025
Incident date: Jun 3, 2024
CV joint axle. This car does not maintain its lane. Drives misaligned and sounds like there is a cracking noise like something is breaking under driverside steering wheel. Attention assist comes on often. This issue appeared shortly after purchasing 05/24. The vehicle had been inspected multiple tim... Read more
ELECTRICAL SYSTEM Jan 1, 2025
Incident date: Jun 3, 2024
I own a 2018 Jeep Compass. My car has been stalling and going dead when stopping at stop signs/lights, when slowing to turn, and when entering on-ramps to a highway. Other issues that have occurred simultaneously (but not necessarily all at once) include, start/stop not working, the parking brake en... Read more
POWER TRAIN Jan 1, 2025
Incident date: Jun 3, 2024
I own a 2018 Jeep Compass. My car has been stalling and going dead when stopping at stop signs/lights, when slowing to turn, and when entering on-ramps to a highway. Other issues that have occurred simultaneously (but not necessarily all at once) include, start/stop not working, the parking brake en... Read more
SERVICE BRAKES Dec 18, 2024
Incident date: Dec 18, 2024
the brakes failed to function while I drove. I almost hit the car in front of me. the brake booster was not functioning. the engine check light appeared suddenly, but with that other messages too, and also that was safe to continue to drive with caution. Just to mention two more messages that appea... Read more
POWER TRAIN Dec 18, 2024
Incident date: Dec 18, 2024
the brakes failed to function while I drove. I almost hit the car in front of me. the brake booster was not functioning. the engine check light appeared suddenly, but with that other messages too, and also that was safe to continue to drive with caution. Just to mention two more messages that appea... Read more
ENGINE Sep 30, 2024
Incident date: Sep 28, 2024
A check engine light appeared after a couple rough idle starts. I took it in to have the code read and it was a Cylinder 2 misfire. It was explained that it was not a big deal, just needed to replace spark plugs. I replaced spark plugs (car has 65K miles), picked the car back and the problem still ... Read more
POWER TRAIN Sep 19, 2024
Incident date: Aug 24, 2024
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
ELECTRICAL SYSTEM Jun 28, 2024
Incident date: Apr 1, 2022
Previous NHTSA ID Number. 11596944. Recall fix was run earlier this month. Car died at stoplight two days ago. Fix run again at dealership. Car died at red light again today. Was able to put car in park. Tried to restart. Multiple flashing warnings. Was able to get hazards on this time. Had car t... Read more
STEERING Jun 26, 2024
Incident date: Jun 10, 2024
There are two outstanding recalls on my vehicle and my local acura is in not able to repair them until January despite the safety compromise listed under each recall increasing risk for collision or fire
ENGINE AND ENGINE COOLING Jun 17, 2024
Incident date: Jun 17, 2024
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The contact stated that the fa... Read more
STEERING Mar 4, 2024
Incident date: Mar 1, 2024
Good morning, I was hearing a rubbing noise every time I turned my steering wheel on my 3020 Hyundai Elantra. I did some research and found a Hyundai service bulletin explaining the worm gear shaft. I brought it to my local Hyundai dealership in Manchester New Hampshire. They confirmed that it was i... Read more
STEERING Feb 6, 2024
Incident date: Nov 1, 2023
February 2023 my son was driving 40 mph (approx) and the power steering became disabled. We took the truck to Landers McLarty Chevrolet. They never mentioned a known recall for this issue on previous year models. The Truck only had 27,000 miles but was out of warranty for the 3 years had expired... Read more
ELECTRICAL SYSTEM Jan 7, 2024
Incident date: Nov 16, 2023
Abs electronic brake light issue,brakes spongy and feels like it’s lost braking power.
SERVICE BRAKES Jan 7, 2024
Incident date: Nov 16, 2023
Abs electronic brake light issue,brakes spongy and feels like it’s lost braking power.
SERVICE BRAKES Sep 20, 2023
Incident date: Aug 30, 2023
Service ABS and Traction control warning lights on. Computer says ABS circulation pump is bad. Part is unavailable. There should be a recall, this is a known and documented safety issue. Part is discontinued, how is it possible to disregard this issue? What are we supposed to do........drive a vehic... Read more
ENGINE Jun 27, 2023
Incident date: Jun 25, 2023
While driving on the highway in Denver, the engine stalled - I later learned that a valve spring broke and went through the engine, destroying it. I lost all power - lost braking - but was able to steer the vehicle off to the side of the road. I subsequently learned that about 160,000 Subarus - the ... Read more
EXTERIOR LIGHTING Mar 16, 2023
Incident date: Dec 2, 2022
High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.
FUEL/PROPULSION SYSTEM Mar 16, 2023
Incident date: Dec 2, 2022
The component affected on my 2012 dodge ram is the front fuel tank strap frame "T slot" bracket that has corroded with water mix with road salt, making the fuel tank to dangle and possibly causing it to drop and make contact with the ground. I know other ram truck have this recall but unfortunate... Read more
LANE DEPARTURE: BLIND SPOT DETECTION Mar 16, 2023
Incident date: Dec 2, 2022
There's a recall on the display monitor the screen will go black sometimes come back on sometimes never come back on there was a update to fix the issue if the update doesn't work they will have to change the display module or computer that controls it when I brought it to the dealer they want to ch... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Feb 13, 2023
Incident date: Dec 15, 2022
Driving to work this morning approximately 6:40am, it was pretty dark out. Road conditions were fine (dry, no rain or snow, etc.). My CR-V automatically slammed on the brakes without warning for maybe 1/2 of a second and then released them as the screen flashed bright and then immediately kicked t... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Feb 10, 2023
Incident date: Sep 26, 2022
On my morning commute to work, while using ADAS equipment, vehicle swerved harshly to the right from the right lane in an attempt to take an exit off the highway even though I had not signaled an intention to take the exit. Then, while on a straight, clearly marked highway, vehicle “phantom braked... Read more
SEATS Feb 10, 2023
Incident date: Sep 26, 2022
The driver’s seat heat connection appeared to have an electrical failure and appears burned.
UNKNOWN OR OTHER Dec 25, 2022
Incident date: Nov 1, 2022
I had this safety recall done already why is it not removed it was done at the dealer
FUEL SYSTEM, GASOLINE Oct 13, 2022
Incident date: Sep 5, 2022
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while driving at approximately 30 MPH the vehicle had started shaking as if the engine was going to stall. The contact stated the check engine light was illuminated. The contact pulled over and stopped the vehicle, when she restarted t... Read more
AIR BAGS Sep 27, 2022
Incident date: Sep 20, 2022
Driver hit at or around 35 MPH while making a left turn. Side airbags failed to deploy and did not protect driver from head/neck/shoulder injury. Upon impact, the seat belt did not restrain driver's body from thrashing against driver's car door.
Crash 2 injured
SEAT BELTS Sep 27, 2022
Incident date: Sep 20, 2022
Driver hit at or around 35 MPH while making a left turn. Side airbags failed to deploy and did not protect driver from head/neck/shoulder injury. Upon impact, the seat belt did not restrain driver's body from thrashing against driver's car door.
Crash 2 injured
UNKNOWN OR OTHER Sep 10, 2022
Incident date: Aug 11, 2022
My vehicle have bad smell coming from air conditioner vents. Took to the dealer two time in one month to find out the cause. It smells like mold inside the evaporator coil. Dealer cleaned with some kind of sanitizer to kill the mold. But the smell keep coming back over and over. Vehicle has only 390... Read more
BACK OVER PREVENTION Aug 11, 2022
Incident date: May 14, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the reca... Read more
ELECTRICAL SYSTEM Aug 11, 2022
Incident date: May 14, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the reca... Read more
BACK OVER PREVENTION Jun 24, 2022
Incident date: Jan 24, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated that upon purchasing the vehicle, the rearview camera failed to activate while reversing. The contact stated that whenever the rearview camera was activated a black or blank screen would be displayed; and the screen remained activated ... Read more
SUSPENSION Apr 21, 2022
Incident date: Apr 4, 2022
The integral carrier that supports the front axle caused it to fail. Front axle carrier failed and resulted in a loss of steering control, and hit the curb. Luckily, there was no crash, although the Manufactured had warned about the risk of a crash. Here is a recall description: NHTSA ID: 21V990000... Read more
UNKNOWN OR OTHER Mar 26, 2022
Incident date: Mar 24, 2022
1) As I was driving on the highway, the TRANSMISSION went into neutral. An error message on the display said that there was a transmission issue and to stop the car. 2) Fortunately, I was able to safely pull off the road without incident. However, there are many places that I wouldn't have been able... Read more
STEERING Feb 10, 2022
Incident date: Feb 6, 2022
The contact owns a 2020 Mercedes Benz GLB250. The contact stated that while her husband was driving at approximately 45 mph and merged to the left, the driver was losing control of the steering and crashed into the meridian. The contact noticed that the front axle fractured and detached from the veh... Read more
Crash
SUSPENSION Feb 10, 2022
Incident date: Feb 6, 2022
The contact owns a 2020 Mercedes Benz GLB250. The contact stated that while her husband was driving at approximately 45 mph and merged to the left, the driver was losing control of the steering and crashed into the meridian. The contact noticed that the front axle fractured and detached from the veh... Read more
Crash
SUSPENSION Feb 8, 2022
Incident date: Feb 8, 2022
The contact owns a 2020 Mercedes-Benz GLB250. The contact received a recall notification for NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded... Read more
STEERING Feb 8, 2022
Incident date: Feb 8, 2022
The contact owns a 2020 Mercedes-Benz GLB250. The contact received a recall notification for NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded... Read more
UNKNOWN OR OTHER Dec 12, 2021
Incident date: Dec 10, 2021
I was driving on the way to my office and the sunroof was suddenly broken without hitting by any objects. Vehicle has been repaired.*JB
VISIBILITY:SUN/MOON ROOF ASSEMBLY Oct 25, 2021
Incident date: Oct 17, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated that while driving 65 - 70 mph, a loud noise was heard, and the sunroof glass exploded. The glass shards fell inside the vehicle. There was no impact on the sunroof that could have caused it to shatter. Another vehicle driving from beh... Read more
STRUCTURE:BODY Aug 6, 2021
Incident date: Aug 6, 2021
Front bumper trim fell off while driving on highway! We had to serve while going 65 miles per hour on a highway. For NO REASON. There was no indication of a hazard. We immediately let sales person at the Mercedes Benz dealership know. We then reported 2 more times. The only response was a phone numb... Read more
STRUCTURE Jun 4, 2021
Incident date: Apr 10, 2021
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated that the rear tailgate of the vehicle would not raise above 10-12 inches. The contact stated that the check engine warning light was illuminated. The contact was relating the failure to NHTSA campaign number: 21V231000 (Structure). The... Read more
UNKNOWN OR OTHER Apr 22, 2021
Incident date: Apr 18, 2021
FRONT GLASS PANEL IN FRONT OF PANORAMIC SUNROOF HAS RANDOMLY SHATTERED. I JUST NOTICED THE DAMAGE AS OF SUNDAY, APRIL 18, 2021.
VEHICLE SPEED CONTROL Apr 6, 2021
Incident date: Mar 27, 2021
I EXPERIENCED AN INCIDENT WITH MY RECENTLY PURCHASED GLB 250 THAT MIRRORS EXACTLY THE 20200070009 RECALL THAT DOES NOT COVER MY VIN. AFTER RUNNING THE VEHICLE THROUGH A CAR WASH, THE DASHBOARD INSTRUMENT CLUSTER WENT BLANK, WITH NO ABILITY TO DETERMINE SPEED, FUEL LEVELS, ETC. WATER AFFECTED THE P... Read more
ELECTRICAL SYSTEM Apr 6, 2021
Incident date: Mar 27, 2021
I EXPERIENCED AN INCIDENT WITH MY RECENTLY PURCHASED GLB 250 THAT MIRRORS EXACTLY THE 20200070009 RECALL THAT DOES NOT COVER MY VIN. AFTER RUNNING THE VEHICLE THROUGH A CAR WASH, THE DASHBOARD INSTRUMENT CLUSTER WENT BLANK, WITH NO ABILITY TO DETERMINE SPEED, FUEL LEVELS, ETC. WATER AFFECTED THE P... Read more

Showing 50 of 69 complaints.

MERCEDES-BENZ GLB 250 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLB 250 across all model years (2020–2025).

30 Total Recalls
157 Total Complaints
0 Investigations
6 Reported Crashes
2 Reported Fires
0 Reported Deaths

MERCEDES-BENZ GLB 250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 1 0 View
2024 0 6 View
2023 0 13 View
2022 0 25 View
2021 10 44 View
2020 (current) 19 69

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View