2021 MERCEDES-BENZ E 350
12 recalls, 20 complaints
23V445000 Jun 26, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
22V232000 Apr 8, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
22V189000 Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
21V527000 Jul 12, 2021
AIR BAGS:SENSOR:SIDE IMPACT
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts ... Read more
Consequence
Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
21V483000 Jun 25, 2021
SEAT BELTS:REAR/OTHER:RETRACTOR
Defect Description
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing ... Read more
Consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V354000 May 14, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m... Read more
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
21V230000 Apr 1, 2021
SEATS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may pr... Read more
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
21V228000 Apr 1, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
Remedy
All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
21V216000 Mar 26, 2021
SEATS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.
Consequence
A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
Remedy
MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
20V673000 Oct 30, 2020
SEATS
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
Consequence
If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.
Remedy
MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this... Read more
Complaint Statistics
20 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| ENGINE | 4 |
| UNKNOWN OR OTHER | 3 |
| SERVICE BRAKES | 2 |
| POWER TRAIN | 2 |
| SEATS | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| AIR BAGS | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
POWER TRAIN
Aug 8, 2026
Incident date: Aug 4, 2026
Engine misfires, lower engine power, and a lit check engine/Malfunction Indicator Lamp. Mercedes-Benz issued an Emission Service Campaign (No. 2021070006, internal code 21P1590208) to replace out-of-spec ignition coils on 657 vehicles from model year 2021, including the E-Class. My VIN was not inclu... Read more
FUEL/PROPULSION SYSTEM
May 8, 2026
Incident date: May 2, 2026
My car has an issue officially diagnosed by a reputable mechanic that matches the claim of the former TSB SA-058/20 that was changed and clarified through the now existing TSB SA-031/21. My car has a cracked cylinder head. This is the non turbo engine but it does have cylinder deactivation which h... Read more
ENGINE
May 8, 2026
Incident date: May 2, 2026
My car has an issue officially diagnosed by a reputable mechanic that matches the claim of the former TSB SA-058/20 that was changed and clarified through the now existing TSB SA-031/21. My car has a cracked cylinder head. This is the non turbo engine but it does have cylinder deactivation which h... Read more
UNKNOWN OR OTHER
Jan 4, 2026
Incident date: Dec 25, 2025
The check engine light came on 12/29 and was driven approximately 50 miles. On Jan 3, 2026 vehicle was driven app. 5 miles and left parked at a friends. There was a little smoke coming out from under the hood, but this is not unusual as car had small oil leak for at least 3 years that no one could f... Read more
Fire
FORWARD COLLISION AVOIDANCE: WARNINGS
Dec 27, 2025
Incident date: Dec 2, 2025
Hi, to whom it may concern my dashboard lights have been on for months now and I’ve taken it to the dealership I purchased my car from and it comes back that it’s the turbo that needs replacing. The pricing of that is ridiculous and I’m currently not the ONLY one with this issue ! It’s an AL... Read more
POWER TRAIN
Jul 14, 2025
Incident date: Jul 1, 2025
At approximately 10 pm driving on the interstate at approximately 65 mph, I was attempting to accelerate to 70 mph and my speedometer was decreasing in speed even though I had my foot on the accelerator. I had to pull off to the side of the interstate that has a very narrow shoulder. My car was not ... Read more
ENGINE
Jul 10, 2025
Incident date: Jul 9, 2025
Propulsion of vehicle. Truck lost power as I was trying to pull into traffic at an intersection. Yes, it was confirmed by the dealer; truck was returned after 3 incidents. GM has been inspected the truck. Yes: check engine light immediately came on, and a comment then stated onscreen: "caution. You... Read more
UNKNOWN OR OTHER
Mar 21, 2025
Incident date: Jan 1, 2025
Took my car to dealer 4/15/2024. Dealer stated no stock parts available. Dealer never contacted me anymore.
ELECTRICAL SYSTEM
Mar 21, 2025
Incident date: Jan 1, 2025
The passenger airbag with seat belt icon is always indicating no one is in the seat or not buckled. The alert icon for the lighting is also on and we have replaced bulbs and still won’t work and the windows at times just randomly stops would have to unplug battery for it to reset for the windows... Read more
AIR BAGS
Mar 21, 2025
Incident date: Jan 1, 2025
The passenger airbag with seat belt icon is always indicating no one is in the seat or not buckled. The alert icon for the lighting is also on and we have replaced bulbs and still won’t work and the windows at times just randomly stops would have to unplug battery for it to reset for the windows... Read more
ENGINE
Dec 7, 2024
Incident date: Dec 2, 2024
It appears that just 85000 miles this engine is starting to consume engine coolant. I am afraid this is going to lead to major engine repair costs.
ENGINE
Dec 7, 2024
Incident date: Dec 2, 2024
Defective piston rings leading to excessive oil consumption, spark plug deterioration, and potential engine failure.
ELECTRICAL SYSTEM
May 18, 2024
Incident date: May 16, 2024
Driver instrument cluster shuts off , go's black and resets while driving vehicle. Antilock and airbag system show failure message on Ford app. Instrument cluster then reappears condition reoccurs approximately every 5 minutes
ELECTRICAL SYSTEM
May 18, 2024
Incident date: May 16, 2024
My 2023 Hyundai Palisade Calligraphy which I bought in July 2023 failed to start in May 2024 inside my house garage. It had an error message of "Check ESC" where ESC stands for electronic stability control. After trying a couple of more times to start it, it completely died. Had it tow to the dea... Read more
FUEL SYSTEM, GASOLINE
Mar 22, 2024
Incident date: Mar 13, 2024
The contact owns a 2017 Ford Explorer. The contact stated that after refueling the vehicle, the fuel gauge displayed a full tank; however, the Distance To Empty indicator was incorrect. The vehicle was taken to an independent mechanic, who diagnosed that the fuel pump monitor needed to be replaced.... Read more
SERVICE BRAKES
Feb 9, 2024
Incident date: Feb 9, 2024
During the 1st 20 min or so of operation the truck tries to "high idle" when in gear. This forces the operator use excessive brake pressure to keep the vehicle stopped. There have been several times my leg gets tired of holding the brake pedal down so hard the truck will creep forward unintentionall... Read more
ELECTRICAL SYSTEM
Feb 9, 2024
Incident date: Feb 9, 2024
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to cont... Read more
SEATS
Feb 9, 2024
Incident date: Feb 9, 2024
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to cont... Read more
SERVICE BRAKES
Jan 22, 2024
Incident date: Jan 18, 2024
While driving the car I had three lights turn on the dash simultaneously. The parking brake light, traction control light, and ABS light. The brakes worked but felt spongy and not as responsive as normal. I had it checked out and it has code C1391. The recommendation is to replace the brake booster ... Read more
UNKNOWN OR OTHER
Dec 19, 2023
Incident date: Jan 10, 2022
Driving down a street we heard a loud boom almost sounded like something exploded We looked around but saw nothing. Then started hearing noises from the sunroof Sure enough it had exploded Not cracked And it is smashed outwardly not in therefore not something that hit it or caused impact from t... Read more
MERCEDES-BENZ E 350 - All Years Overview
Complete safety history for the MERCEDES-BENZ E 350 across all model years (2020, 2026).
31
Total Recalls
64
Total Complaints
0
Investigations
1
Reported Crashes
3
Reported Fires
0
Reported Deaths