2021 MERCEDES-BENZ E 350
12 recalls — 19 complaints
23V445000 Jun 26, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
22V232000 Apr 8, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
22V189000 Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
21V527000 Jul 12, 2021
AIR BAGS:SENSOR:SIDE IMPACT
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts ... Read more
Consequence
Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
21V483000 Jun 25, 2021
SEAT BELTS:REAR/OTHER:RETRACTOR
Defect Description
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing ... Read more
Consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V354000 May 14, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m... Read more
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
21V230000 Apr 1, 2021
SEATS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may pr... Read more
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
21V228000 Apr 1, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
Remedy
All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
21V216000 Mar 26, 2021
SEATS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.
Consequence
A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
Remedy
MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
20V673000 Oct 30, 2020
SEATS
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
Consequence
If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.
Remedy
MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this... Read more
Complaint Statistics
19 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| UNKNOWN OR OTHER | 3 |
| ELECTRICAL SYSTEM | 2 |
| WHEELS | 1 |
| SERVICE BRAKES | 1 |
| SEATS | 1 |
| POWER TRAIN | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
| SEAT BELTS | 1 |
FUEL/PROPULSION SYSTEM
May 8, 2026
Incident date: May 2, 2026
My car has an issue officially diagnosed by a reputable mechanic that matches the claim of the former TSB SA-058/20 that was changed and clarified through the now existing TSB SA-031/21. My car has a cracked cylinder head. This is the non turbo engine but it does have cylinder deactivation which h... Read more
ENGINE
May 8, 2026
Incident date: May 2, 2026
My car has an issue officially diagnosed by a reputable mechanic that matches the claim of the former TSB SA-058/20 that was changed and clarified through the now existing TSB SA-031/21. My car has a cracked cylinder head. This is the non turbo engine but it does have cylinder deactivation which h... Read more
ELECTRICAL SYSTEM
Jan 4, 2026
Incident date: Dec 25, 2025
Upon starting the vehicle, it flashed several warning lights that were not on the day before. Including popping codes up on the infotainment system and urging me to schedule a service with KIA. Upon looking up the codes it states HVAC issue, when calling to dealership to schedule a service for it (w... Read more
UNKNOWN OR OTHER
Dec 27, 2025
Incident date: Dec 2, 2025
My car gear shift slides through the gears but wont shift out of park. Something is wrong with the transmission shift cable. I see an active recall for this exact problem on my type of car (NHTSA 14V224) but for some reason my vin isn’t showing up.
VEHICLE SPEED CONTROL
Jul 14, 2025
Incident date: Jul 1, 2025
2021 Ford Ranger with 10R80 transmission showing following codes P0733 P0734 90,000 miles on truck. jerky and slipping gear change between 3-4 and 5-6 occasionally no drive. have service records showing my truck was maintained properly.
ELECTRICAL SYSTEM
Jul 10, 2025
Incident date: Jul 9, 2025
I believe this car was subject to the recall where something about the AIS system needed to be fixed. The initial problem was the car would stall out at lights when the AIS system was activated. I went in for the recall and had not experienced the problem since. That’s until the past couple days w... Read more
UNKNOWN OR OTHER
Mar 21, 2025
Incident date: Jan 1, 2025
Took my car to dealer 4/15/2024. Dealer stated no stock parts available. Dealer never contacted me anymore.
SEAT BELTS
Mar 21, 2025
Incident date: Jan 1, 2025
Rear left seat buckle won’t latch.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Mar 21, 2025
Incident date: Jan 1, 2025
1) Rear view camera sometimes working, some times not working. (Message reads “system inoperative “ 2) Forward view camera also affected. 3) display shown “12V battery low in battery “ 4) Not long ago, just had vehicle suddenly vibrating vigorously while backing up from parking and dur... Read more
ENGINE
Dec 7, 2024
Incident date: Dec 2, 2024
Overdrive recall and check engine lights is on. We were just informed about the recall from our mechanic
POWER TRAIN
Dec 7, 2024
Incident date: Dec 2, 2024
Once my Chevrolet Cruze equipped with the 1.6liter diesel engine and 9T50 transmission reached 120,000 miles it stopped shifting into the 9th speed. I had Jones Chevrolet (local GM dealer) flush the transmission at their request. Apparently the transmission filter is basically impossible to replace ... Read more
UNKNOWN OR OTHER
May 18, 2024
Incident date: May 16, 2024
Key is stuck in ignition and won't come out. Key comes out maybe a half inch but won't turn either way. Steering wheel is not in locked position.
FUEL/PROPULSION SYSTEM
May 18, 2024
Incident date: May 16, 2024
In approximately May of 2023, my vehicle experienced "propulsion system failure" per a dash board light, and would not drive. I had it towed to Volvo and they told me that it was a known defect that required a software upgrade. They upgraded the software. In May of 2024, the car had a second prop... Read more
ENGINE
Mar 22, 2024
Incident date: Mar 13, 2024
The contact owns a 2011 Chrysler Town and Country. The contact stated that while driving at 45–50 MPH, the complete electrical system shut down. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who stated that the electrical system had shut down. The ve... Read more
SEATS
Feb 9, 2024
Incident date: Feb 9, 2024
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to cont... Read more
SERVICE BRAKES
Feb 9, 2024
Incident date: Feb 9, 2024
Anti-Lock Braking System (ABS) module and Hydraulic Control Unit (HCU) ABS/Traction Contol and Brake waring lights all on Unit has been tested shown to be bad. Have not replaced do to national back order
FUEL/PROPULSION SYSTEM
Feb 9, 2024
Incident date: Feb 9, 2024
The engine is misfiring and not powering correctly during driving. Car is failing to take off and today almost caused an accident due to the car would not pull off from the traffic light with oncoming traffic due to loss of power. Safety was at risk due to an accident was almost caused due to car n... Read more
WHEELS
Jan 22, 2024
Incident date: Jan 18, 2024
I brought my 2016 MKZ in for a Safety Recall on front brake hoses. I was told that the lug nuts were swollen and would have to be replaced and would cost 💲 166.27. Had to do it to have the brake hoses replaced. They were replaced with the same type of aluminum lug nuts. This defecti... Read more
ENGINE
Dec 19, 2023
Incident date: Jan 10, 2022
Block cracked internally inside cylinder number 2 causing a misfire, white smoke on start up, coolant lose, and overheating. Problem is called coolant intrusion. Safety is at risk is the car dies on the interstate. It has a check engine light for misfire on cylinder 2. Ford is aware of this problem ... Read more
MERCEDES-BENZ E 350 — All Years Overview
Complete safety history for the MERCEDES-BENZ E 350 across all model years (2020–2026).
31
Total Recalls
56
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths