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2015 MERCEDES-BENZ C250

6 recalls — 16 complaints

21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
205 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
205 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
24,226 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
288,779 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
288,779 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V627000 Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
495,290 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

16 total complaints 4 crashes 7 injuries

Top Reported Components

ComponentComplaints
AIR BAGS8
STEERING2
TIRES1
ELECTRICAL SYSTEM1
SERVICE BRAKES1
ENGINE AND ENGINE COOLING1
FORWARD COLLISION AVOIDANCE1
UNKNOWN OR OTHER1
UNKNOWN OR OTHER Nov 6, 2022
Incident date: Nov 4, 2022
Hit brakes and lost control of car, but no collision or injuries. Took it directly to Mechanic, who showed me rear subframe on driver's side rusted, corroded, broken (other side was clean). I was told this is a manufacturing defect, and was very expensive to repair, he did not want give estimat... Read more
ENGINE AND ENGINE COOLING Aug 10, 2022
Incident date: Jul 20, 2022
The contact owns a 2015 Mercedes-Benz C250. The contact stated that the vehicle would suddenly stall while driving at various speeds. The contact would have to place the vehicle in park, turn the vehicle off then on again to regain proper function. The vehicle's collision prevention assist plus inop... Read more
FORWARD COLLISION AVOIDANCE Aug 10, 2022
Incident date: Jul 20, 2022
The contact owns a 2015 Mercedes-Benz C250. The contact stated that the vehicle would suddenly stall while driving at various speeds. The contact would have to place the vehicle in park, turn the vehicle off then on again to regain proper function. The vehicle's collision prevention assist plus inop... Read more
AIR BAGS Oct 8, 2021
Incident date: Sep 17, 2021
The contact owns a 2015 Mercedes Benz C250. The contact had initially received a recall notice for NHTSA Campaign Number: 19V010000 (AIRBAGS). The contact took the vehicle to the local dealer and had the recall serviced. The contact stated that while driving at 35 MPH, another vehicle made a left tu... Read more
Crash 1 injured
AIR BAGS Sep 9, 2020
Incident date: Sep 8, 2020
WHILE DRIVING MY 2015 C250 COUPE, I HAD TO BRAKE HARD AS I WAS TRYING TO AVERT STOPPED HEAVY TRAFFIC. WHEN I SLAMMED ON THE BREAKS, THE STEERING WHEEL, COLUMN AND ENTIRE VEHICLE LOCKED UP. I WAS UNABLE TO TURN THE WHEEL ENTIRELY. AS A RESULT, MY VEHICLE SLIDE INTO ANOTHER VEHICLE FROM BEHIND. BE... Read more
Crash 2 injured
SERVICE BRAKES Sep 9, 2020
Incident date: Sep 8, 2020
WHILE DRIVING MY 2015 C250 COUPE, I HAD TO BRAKE HARD AS I WAS TRYING TO AVERT STOPPED HEAVY TRAFFIC. WHEN I SLAMMED ON THE BREAKS, THE STEERING WHEEL, COLUMN AND ENTIRE VEHICLE LOCKED UP. I WAS UNABLE TO TURN THE WHEEL ENTIRELY. AS A RESULT, MY VEHICLE SLIDE INTO ANOTHER VEHICLE FROM BEHIND. BE... Read more
Crash 2 injured
STEERING Sep 9, 2020
Incident date: Sep 8, 2020
WHILE DRIVING MY 2015 C250 COUPE, I HAD TO BRAKE HARD AS I WAS TRYING TO AVERT STOPPED HEAVY TRAFFIC. WHEN I SLAMMED ON THE BREAKS, THE STEERING WHEEL, COLUMN AND ENTIRE VEHICLE LOCKED UP. I WAS UNABLE TO TURN THE WHEEL ENTIRELY. AS A RESULT, MY VEHICLE SLIDE INTO ANOTHER VEHICLE FROM BEHIND. BE... Read more
Crash 2 injured
AIR BAGS Jun 2, 2020
Incident date: Jun 2, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WEST CHESTER (5897 MUHLHAUSER RD, WEST CHESTER TOWNSHI... Read more
AIR BAGS Jan 27, 2020
Incident date: Jan 27, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE R... Read more
ELECTRICAL SYSTEM Jul 9, 2019
Incident date: Jul 8, 2019
AREA UNDER STEERING COLUMN IS EXPOSED REVEALING ELECTRICAL WIRING WHICH APPEARS TO BE CONNECTED TO THE ENGINE OR SOMETHING UNDER THE HOOD. I WAS TOLD THAT'S THE WAY VEHICLE WAS MADE, NO PART OR OPTION TO COVER EXPOSED AREA. IT IS UNSAFE BECAUSE AS I AM DRIVING ON HIGHWAY, CITY STREETS, ETC., MY KNEE... Read more
STEERING Jul 9, 2019
Incident date: Jul 8, 2019
AREA UNDER STEERING COLUMN IS EXPOSED REVEALING ELECTRICAL WIRING WHICH APPEARS TO BE CONNECTED TO THE ENGINE OR SOMETHING UNDER THE HOOD. I WAS TOLD THAT'S THE WAY VEHICLE WAS MADE, NO PART OR OPTION TO COVER EXPOSED AREA. IT IS UNSAFE BECAUSE AS I AM DRIVING ON HIGHWAY, CITY STREETS, ETC., MY KNEE... Read more
AIR BAGS Apr 7, 2019
Incident date: Jan 18, 2018
MY CAR RECEIVED THE CALL MESSAGE OF POTENTIAL AIRBAG HAZARD IN JANUARY, WHICH WOULD LEAD TO DEATH IF THE AIRBAG POPPED UP. HOWEVER, I HAVE NOT BEEN REPLACED IN BANZ STORE FOR FOUR MONTHSIF THERE IS A SUDDEN ACCIDENT, THE AIRBAG WILL POP UP AND KILL PEOPLE. I WOULD LIKE TO COMPLAIN ABOUT SUCH A SERVI... Read more
AIR BAGS May 29, 2018
Incident date: Oct 6, 2017
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ANNAPOLIS AT 888-261-7620 (324 6TH ST, ANNAPOLIS, MD 21403) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS M... Read more
AIR BAGS Dec 12, 2017
Incident date: Oct 8, 2017
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (M... Read more
AIR BAGS Jul 13, 2017
Incident date: Jan 1, 2012
TAKATA RECALL NHTSA RECALL # 17
TIRES Dec 21, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C250 EQUIPPED WITH CONTINENTAL CONTACT TIRES, SIZE: 225/45R17 (NA). THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE WAS BEGINNING TO LOSE AIR WHILE DRIVING. A COMPRESSOR WAS USED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TIRE BEGAN TO FLATTEN... Read more

MERCEDES-BENZ C250 — All Years Overview

Complete safety history for the MERCEDES-BENZ C250 across all model years (2012–2015).

28 Total Recalls
899 Total Complaints
0 Investigations
51 Reported Crashes
21 Reported Fires
0 Reported Deaths

MERCEDES-BENZ C250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2016 0 1 View
2015 (current) 6 16
2014 6 221 View
2013 9 344 View
2012 7 317 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View