2014 MERCEDES-BENZ C250

5 recalls — 222 complaints — 90 TSBs

21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
205 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
24,226 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
288,779 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V627000 Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
495,290 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V252000 Apr 12, 2017
STEERING
Defect Description
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more
Consequence
A loss of steering can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
168 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

222 total complaints 19 crashes 9 fires 13 injuries

Top Reported Components

ComponentComplaints
AIR BAGS89
ENGINE18
STEERING15
ELECTRICAL SYSTEM14
UNKNOWN OR OTHER14
STRUCTURE:BODY11
FUEL/PROPULSION SYSTEM10
SERVICE BRAKES8
POWER TRAIN7
VEHICLE SPEED CONTROL6
POWER TRAIN May 6, 2026
Incident date: May 5, 2026
Vehicle is a 2017 Ford F-150 equipped with the 5.0L engine and 6R80 automatic transmission. The transmission has developed repeated harsh and abnormal shifting behavior, primarily during upshifts between 3rd, 4th, 5th, and 6th gears. During these shifts, the vehicle lurches/kicks forward abruptly an... Read more
SEATS Mar 11, 2026
Incident date: Dec 5, 2025
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact was unable to use all the seats because there were three car seats inside the vehicle. The local dealer was contacted, and Toyota on Nicholasville Parts (2100 Lexi... Read more
ENGINE Feb 9, 2026
Incident date: Feb 6, 2026
While driving cross country, my dash warning light came on and said " In 50 miles your vehicle will lose power and you won't be able to drive more than 5 mph. DEF problem". I spent $70,000 on this vehicle used with 50K miles on it. Recall from 2024, this is unacceptable. Now another recall for steer... Read more
VEHICLE SPEED CONTROL Nov 21, 2025
Incident date: Nov 11, 2025
I went into dealer was told there was a car recall for radio update which I later was not provided any documentation for on another visit I noticed a speedometer update was performed to vehicle since the speedometer does not match the actual speed of the vehicle as the other complaint in December 20... Read more
LANE DEPARTURE: WARNING Sep 27, 2025
Incident date: Sep 25, 2025
2021 Honda Ridgeline RTL-E. Part number 36160-T6Z-A62-M1 failure, hard code U3000-49. Results in total loss of Honda Sense Safety system. Including Collision Mitigation Braking System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist System, Traffic Sign Recognition,... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Sep 27, 2025
Incident date: Sep 25, 2025
2021 Honda Ridgeline RTL-E. Part number 36160-T6Z-A62-M1 failure, hard code U3000-49. Results in total loss of Honda Sense Safety system. Including Collision Mitigation Braking System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist System, Traffic Sign Recognition,... Read more
UNKNOWN OR OTHER Sep 19, 2025
Incident date: Sep 8, 2025
- Brake assist system failure -Electronic stability control alert - Brake pedal goes to the floor and car doesn't stop -Potential master cylinder malfunction due to faulty part. (See photo below). Safety of self and others put at risk as car became uncontrollable due to complete loss of braking po... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Aug 19, 2025
Incident date: Aug 12, 2025
When my brakes are cold and I stop on a hill...the brakes do not hold and the car moves about a foot forward. Then something kicks in and it jerks the car to a stop (all the while my foot is completely pressed down on the brake. No warning lamps, no lights, nothing...just rolls when brake is complet... Read more
ENGINE AND ENGINE COOLING Jul 10, 2025
Incident date: Jun 10, 2025
The contact’s daughter owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and turned off, the contact’s daughter attempted to start the vehicle, and the vehicle lost power with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was... Read more
SERVICE BRAKES Jul 7, 2025
Incident date: Jul 6, 2025
[XXX]- [XXX]am. Trying to park in YMCA located in camp hill PA. Took soft right turn to park. Car accelerated instead of recognizing break, which I applied when I see it accelerating. Then I left break so it can take emergency break that didn’t happened it keep going and cross over the parking ... Read more
AIR BAGS Nov 20, 2024
Incident date: Nov 17, 2024
The contact owns a 2021 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time fo... Read more
ELECTRICAL SYSTEM Nov 20, 2024
Incident date: Nov 17, 2024
Rear Sliding window stuck open and unable to get window to close. Checked online and found that this is an issue that multiple people are reporting. Contacted Dodge and they inform since vehicle is out of warranty that they cant assist. This vehicle is garage kept and is very well taken care of. No... Read more
ELECTRICAL SYSTEM Aug 9, 2024
Incident date: Aug 1, 2024
My safety system keeps malfunctioning. I am unable to use safety features, blinkers, hazards and gauges of speed, gas and rpm go to zero. I have taken my car several time to the Kia dealership in Arlington Texas and they keep giving me the run around with my concern. They say that don't have codes t... Read more
VEHICLE SPEED CONTROL Aug 9, 2024
Incident date: Aug 1, 2024
Driving on [XXX] to Atlanta GA my car would not automatically shift and began to vibrate badly. I was almost hit by other vehicles as I pulled off the highway to check car out. Car was vibrating badly in idle and when I resumed my trip back home the car would not accelerate properly and caused trem... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Aug 9, 2024
Incident date: Aug 1, 2024
My safety system keeps malfunctioning. I am unable to use safety features, blinkers, hazards and gauges of speed, gas and rpm go to zero. I have taken my car several time to the Kia dealership in Arlington Texas and they keep giving me the run around with my concern. They say that don't have codes t... Read more
POWER TRAIN Aug 1, 2024
Incident date: Jul 31, 2024
The contact owns a 2024 Land Rover Range Rover Sport. The contact stated while driving 65 MPH, the contact became aware that the two-wheel drive-only message was displayed and traction warning light was illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was take... Read more
UNKNOWN OR OTHER Jul 12, 2024
Incident date: May 30, 2024
I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came ... Read more
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Jul 12, 2024
Incident date: May 30, 2024
Problem with phantom reverse automatic emergency braking. Backing up from my driveway causes uncommanded full braking once the vehicle is into the street, except when continuous brake pressure is applied while backing out. This has caused the vehicle to come to a full stop while blocking both lane... Read more
STEERING Jul 12, 2024
Incident date: May 30, 2024
I was driving my 2013 limcoln mks and all of the sudden I could not turn the vehicle left or right. Then I had these 2 warnings: power assist fault and service advancetrac. This is very dangerous. It caused me to run my car into wall in front of me. It could have been a person. I called lincoln and... Read more
Crash 1 injured
SERVICE BRAKES, HYDRAULIC Jul 5, 2024
Incident date: May 31, 2024
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair were initially not yet available. The contact then stated that the check engine and ABS warning lights were illuminate... Read more
ENGINE Jun 18, 2024
Incident date: Jun 18, 2024
Engine abruptly stopped on the freeway and then flashed low oil warning. Towed car to dealership, where it was said to have total engine failure due to oil pump failure. Safety of me and my fiance (passenger) were put at risk as car stopped on the freeway and we coasted to the shoulder, stopping on ... Read more
STEERING Jun 5, 2024
Incident date: May 14, 2024
The steering on the vehicle is "sticky" or "grabby". It is especially noticeable when trying to drive in a straight line at highway speeds. Car cannot be steered smoothly, but can only be steered with little jerks to the wheel. First noticed the problem after about 4,000 miles, and it has been an is... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Apr 3, 2024
Incident date: Mar 20, 2024
Just over two months owning the vehicle (bought [XXX]) I was driving on a smaller highway at roughly 35 mph when the car suddenly came to a stop. There were no obstacles front or behind or the sides. It threw me forward. I was aching and in shock, but needed to get out of the left lane so I pushed t... Read more
FUEL/PROPULSION SYSTEM Mar 22, 2024
Incident date: Mar 19, 2024
My 2022 Equinox stopped unexpectedly while in traffic. I could not restart the engine. It was towed to the dealer who told me that there were no recalls on this car. I confirmed this by entering the VIN in your data base. However, when I put in 2022 Equinox. it shows multiple recalls including ... Read more
FUEL/PROPULSION SYSTEM Jan 10, 2024
Incident date: Oct 1, 2023
rod bearin system and fuel pump recall expansion system
ELECTRICAL SYSTEM Sep 20, 2023
Incident date: Sep 19, 2023
The contact owns a 2015 Toyota Rav4. The contact stated that the touchscreen on the main computer failed to show the desired display on the lower right side of the screen. The failure occurred intermittently at first but had since become a persistent failure. The contact stated that the system updat... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Aug 21, 2023
Incident date: Dec 13, 2022
Driving my Ford Mustang Mach-E has always been a source of joy, but a recent 250-mile road trip unveiled a concerning issue. The dashboard flashed an error message at least 10 times, warning of "Service Front Camera" and "Pre-Collision Assist Unavailable." Each occurrence led to the disengagement of... Read more
WHEELS Aug 21, 2023
Incident date: Dec 13, 2022
unknown but I have submitted a previous complaint.
Crash 1 injured
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Aug 21, 2023
Incident date: Dec 13, 2022
Driving my Ford Mustang Mach-E has always been a source of joy, but a recent 250-mile road trip unveiled a concerning issue. The dashboard flashed an error message at least 10 times, warning of "Service Front Camera" and "Pre-Collision Assist Unavailable." Each occurrence led to the disengagement of... Read more
AIR BAGS Aug 15, 2023
Incident date: Jul 17, 2023
UKNOWN. DUE TO NHTSA Recall Number 23V215 we are unable to use the front passenger seat of the car. This recall was reported March 29, 2023 and at almost 5 months has no remedy. VW has failed to remedy this safety recall in a timely manner.
STRUCTURE:BODY Aug 15, 2023
Incident date: Jul 17, 2023
In May 2023 a black plastic portion of the roof blew off the car. The plastic part that blew off was around the sunroof. There was no wind or blow to the car or anything like that; there was no prior warning or error message; there were no symptoms in advance. The part simply blew off the vehicle. T... Read more
SUSPENSION:FRONT:CONTROL ARM Aug 15, 2023
Incident date: Jul 17, 2023
The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 60-62 MPH, the vehicle lost motive power. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact was ab... Read more
STRUCTURE:BODY Aug 7, 2023
Incident date: Jul 24, 2023
The Heat Shield on Exhaust becomes loose, rattles and comes off while driving. Danger to to other drives behind me. See the number of complaints over here - https://www.clublexus.com/forums/rx-3rd-gen-2010-2015/863952-exhaust-heat-shield-loose-and-rattling.html
UNKNOWN OR OTHER Aug 7, 2023
Incident date: Jul 24, 2023
The Heat Shield on Exhaust becomes loose, rattles and comes off while driving. Danger to to other drives behind me. See the number of complaints over here - https://www.clublexus.com/forums/rx-3rd-gen-2010-2015/863952-exhaust-heat-shield-loose-and-rattling.html
ELECTRICAL SYSTEM Jul 25, 2023
Incident date: Feb 1, 2023
The contact owns a 2011 Ram 1500. The contact stated while driving 35 MPH at nighttime, the headlight turned off independently. The contact stated no warning light was illuminated. The contact also stated that the taillight turned off intermittently and the rear driver’s and the front passenger’... Read more
ENGINE Feb 15, 2023
Incident date: Dec 13, 2022
In 10 degree weather after warming the car up and driving 15 miles began noticing exhaust smell but wasn't sure it was my car. No warning lights. Arrived at destination parking lot and car began to run rough and stall out and only then did engine light and oil pressure light come on. Strong exhaust... Read more
STEERING Jan 27, 2023
Incident date: Dec 13, 2022
The electric steering power goes out while driving almost wrecked into someone at a light turning now ford won’t fix it because it’s been over 10 years but my miles are still under 100,000 miles
ENGINE Jan 3, 2023
Incident date: Dec 14, 2022
On December 14, 2022 at approximately 3:45 pm in rush hour traffic in the high speed lane on i-75 in Bradenton, Fl, the 2014 Mercedes C250 I was driving lost total engine power, traveling from 80mph to 0 in seconds. I had just enough time because of the momentum of the speed I was traveling at to m... Read more
STRUCTURE:BODY Dec 15, 2022
Incident date: Oct 15, 2022
Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I ... Read more
AIR BAGS Dec 6, 2022
Incident date: Nov 20, 2022
Collision and airbags didn’t go off but should of cause recall and now totaled [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
SERVICE BRAKES Dec 3, 2022
Incident date: Sep 5, 2022
With no prior warning indicator on braking issues with my 2014 C250, I travelled from Ormond Beach FL to Savannah GA, on I-95 with one stop in Kingsland GA. I still had no warning indicator on breaking issues as I took the off-ramp to Savannah. A failure occurred with the braking system as I exited ... Read more
WHEELS Oct 23, 2022
Incident date: Oct 4, 2022
I bought the car from a used car dealer and 4 days later I was going 70 miles a hour down a highway and the studs broke on my right rear tire and the tire fell off.
UNKNOWN OR OTHER Sep 23, 2022
Incident date: Sep 6, 2022
Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. ... Read more
STEERING Sep 23, 2022
Incident date: Sep 6, 2022
Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. ... Read more
STRUCTURE:BODY Aug 12, 2022
Incident date: Aug 10, 2022
INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 ... Read more
UNKNOWN OR OTHER Aug 12, 2022
Incident date: Aug 10, 2022
INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 ... Read more
ENGINE Aug 1, 2022
Incident date: Jun 11, 2022
The Cam Shaft and the boost pressure need to be replaced immediately. I took my car to a Mercedes Benz dealership in Long Island, NY for a regular oil change (nothing was wrong with my car when it went in for the oil change). When they gave me back my car I literally got 1 and half blocks from the d... Read more
AIR BAGS Jul 25, 2022
Incident date: Nov 12, 2020
MANUFACTURER UNABLE TO REPAIR RECALLED PARTS DUE TO THERE ARE NO MERCEDES BENZ AUTHORIZED SERVICE SITE IN GUAM ACCORDING TO THEIR CUSTOMER-ADVOCACY OFFICE. I AM IN THE PROCESS IN SHIPPING MY CAR BACK TO CALIFORNIA, THROUGH THE MILITARY, BUT THIS MAY AFFECT IT UNLESS IT GETS RESOLVED. PLEASE ADVISE... Read more
UNKNOWN OR OTHER Mar 7, 2022
Incident date: Jan 3, 2022
While parked and locked the cars trunk will randomly open on its own. It has happened at home, work, other parking lots. I will check and make sure it’s closed and I will come bs k to the trunk open.
ELECTRICAL SYSTEM Feb 22, 2022
Incident date: Feb 22, 2022
My Mercedes started smoking from within the cabin. I traced it down to the speaker in the car. I contacted the Mercedes dealership and told them that my speaker was burning and smoking. The service advisor knew exactly the problem and said that the factory amplifier went bad and is causing an ele... Read more
Fire

Showing 50 of 222 complaints.

EPA Fuel Economy — 2014 MERCEDES-BENZ C250

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
1.8L 4-cyl, Automatic 7-spd (Rear-Wheel Drive) 22.0 31.0 25.0 Premium $3,250

CO2 Emissions: 356.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2014 MERCEDES-BENZ C250

90 manufacturer communications from 70 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM17
118000 ELECTRICAL SYSTEM:SOFTWARE6
060000 ENGINE (PWS)6
060000 ENGINE AND ENGINE COOLING5
220000 SEATS5
010000 STEERING4
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL4
100000 POWER TRAIN4
NCU - 24240304 Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304 Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075 Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
CL-ELWSubframe Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI68.05-P-060306 Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307 Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI4245P073405 Aug 2, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
LI4245P073405 Aug 2, 2021
060000 ENGINE AND ENGINE COOLING
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
Launch NCU - 202 Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202 Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145 Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145 Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502 Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502 Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI82.10-P-064766 Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766 Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766 Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI35 30-P-058566 Aug 5, 2019
100000 POWER TRAIN
Throttle lift-off clunking noises at drive shafts of rear axle
LI33 30-P-056665 Aug 5, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Throttle lift-off clunking noises at drive shafts of front axle
LI33 30-P-056665 Aug 5, 2019
020000 SUSPENSION
Throttle lift-off clunking noises at drive shafts of front axle
P-SC-2019050006 May 28, 2019
060000 ENGINE AND ENGINE COOLING
Check coolant hose from expansion reservoir to cooler and replace if necessary
SC-2019040001 Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
SC-2019040001 Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
LI82 85-P-068646 Aug 21, 2018
353000 EQUIPMENT:ELECTRICAL
MB App iHeart Radio is no longer available after a head unit update
LI91 45-P-066075 Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI07 70-P-066276 Mar 12, 2018
060000 ENGINE AND ENGINE COOLING
Check Engine Light is on with DTC P030185/ P030685 for misfire cylinder 1 and 6.
LI05 20-P-067123 Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI8210P0647661 Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
LI8285P0581859 Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI54.18-P-062956 Jun 28, 2016
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ESP, BAS, PRE-SAFE - Fault message in instrument cluster
RecallUpdate Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI07-70P061851 Jul 27, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
XENTRY (MERCEDES): VEHICLE SHUTS DOWN AT 5 MPH BUT ENGINE ABLE TO BE RESTARTED VIA ECO START STOP DUE TO MISMATCHED LEVELS OF SOFTWARE. MODEL 2014-15 217, 222. *PE
LI07-70P061851 Jul 27, 2015
060000 ENGINE (PWS)
XENTRY (MERCEDES): VEHICLE SHUTS DOWN AT 5 MPH BUT ENGINE ABLE TO BE RESTARTED VIA ECO START STOP DUE TO MISMATCHED LEVELS OF SOFTWARE. MODEL 2014-15 217, 222. *PE
LI03-10P060916 Jul 1, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): DUE TO UNFAVORABLE TOLERANCE OF PISTON WRIST PIN, RESULTING IN KNOCKING, CLATTERING/RATTLING NOISES, CAUSING AN ENLARGE END FLOAT CONNECTING ROD IN PISTON, FROM CRANK ASSEMBLY OF ENGINE WHEN COLD. NO MODEL OR YEARS LISTE
LI91-00-P-061754 Jun 30, 2015
220000 SEATS
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
LI91-00-P-061754 Jun 30, 2015
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
LI91-00-P-061754 Jun 30, 2015
151300 SEAT BELTS:FRONT:RETRACTOR
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
LI54-18-P-057927 Jun 4, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.
LI32.25-P-061137 Mar 24, 2015
022400 SUSPENSION:REAR:SHOCK ABSORBER
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137 Mar 24, 2015
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137 Mar 24, 2015
021000 SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI82-85-P061041 Mar 12, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
XENTRY (MERCEDES): THE GARMIN SD CARD NAVIGATION FAILS TO CHANGE ROUTE WHEN DEVIATING FROM ORIGINAL, INTERPRETING INCORRECTLY ACCESS RESTRICTIONS ON ROADS, AND WHEN AT INTERSECTIONS NAVIGATION INSTRUCTIONS ABSENT. MODEL 205. NO YEARS LIS
2015010004 Feb 1, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES BENZ: MODEL 242(B-CLASS) 2014: BULLETIN INFORMATION REGARDING POWERTRAIN CONTROL MODULE SOFTWARE UPDATE MAY NOT MEET CURRENT PRODUCTION CONFIGURATION. *LJ
2014010001 Oct 1, 2014
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
MERCEDES BENZ:E-CLASS HYBRID 2013-2015 STARTER MAY NOT REACH THE REQUIRED AMOUNT OF STARTING PROCEDURES. STOP/START FUNCTION IS NO LONGER AVAILABLE. *LJ
LI26.00-P-059641 Aug 11, 2014
110000 ELECTRICAL SYSTEM
XENTRY: MESSAGE SHOWING ON THE INSTRUMENT CLUSTER DISPLAYING " VISIT WORKSHOP WITHOUT CHANGING GEAR". TO RESET THIS MESSAGE AN IGNITION CHANGE IS REQUIRED. *LJ
LI91.10-P-048411 Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.10-P-059387 Jul 12, 2014
220000 SEATS
Noises from flat spring core in backrest
LI91.25-P-059380 Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241 Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241 Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
S-B-54.10/263 May 7, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI30-30P-058689 Mar 13, 2014
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
XENTRY (MERCEDES): ON SOME VEHICLES, IMPLAUSIBLE ACCELERATOR PEDAL SIGNAL IS BEING SENT TO ENGINE CONTROL UNIT (ECU). *PE
P-B-82.85-703 Mar 10, 2014
350000 EQUIPMENT
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are
LI82.85-P-058582 Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54.15-P-057373 Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373 Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI49.20-P-056353 Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI35.30-P-058566 Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI46.15-P-058505 Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI49.10-P-058243 Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp is active or message "Starts remaining xxx" in instrument cluster.
LI54.10-P-054089 Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI46.35-P-058063 Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI49.20-P-056353 Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101 Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI54.25-P-056472 Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079 Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
P-SC-2014020003 Feb 1, 2014
160000 STRUCTURE
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced
P-SC-2014020003 Feb 1, 2014
198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced
S-SC- 2013090008 Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI83-00P-052510 Jan 6, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
XENTRY (MERCEDES): CONTROL UNITS INSTALLED, UNDER DRIVER/FRONT PASSENGER SEAT, HAS WATER ENTERING TRAY, CAUSED BY CONDENSATION HOSE OF A/C HOUSING BEING EITHER DISLOCATED, PINCHED, CRUSHED OR LEAKING. MODEL ALL. *PE
LI54.65-P-058105 Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI07.61-P-057868 Dec 11, 2013
060000 ENGINE (PWS)
"MY 2014 CLA-250 CHECK ENGINE LIGHT IS ON, POSSIBILITY OF ESP WARNING MESSAGE IN THE IC MULTI-FUNCTION DISPLAY"
LI8295P054406 Aug 28, 2013
353000 EQUIPMENT:ELECTRICAL
"SOS mbrace service not activated".
LI82.95-P-054406 Aug 28, 2013
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8270P056963 Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8285P055695 Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI8270P055572 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI27.20-P-055758 Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI33.30-P-056665 Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.95-P-056655 Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871 Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI82.85-P-055695 Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI82.10-P-053604 Jul 8, 2013
120000 EXTERIOR LIGHTING
Fault message in display - Right rear turn signal light inoperative
LI8870P056690 Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
C1A-130501 Jul 1, 2013
190000 TIRES
Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label
LI46.35-P-055485 Jun 28, 2013
110000 ELECTRICAL SYSTEM
Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

MERCEDES-BENZ C250 — All Years Overview

Complete safety history for the MERCEDES-BENZ C250 across all model years (2012–2015).

21 Total Recalls
901 Total Complaints
0 Investigations
50 Reported Crashes
23 Reported Fires
0 Reported Deaths

MERCEDES-BENZ C250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2016 0 1 View
2015 4 16 View
2014 (current) 5 222
2013 7 345 View
2012 5 317 View

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Model Recalls Complaints
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C 300 1,074 360 View
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AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View