2014 MERCEDES-BENZ C250
6 recalls — 221 complaints
21V638000
Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V638000
Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
19V010000
Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
17V627000
Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
17V252000
Apr 12, 2017
STEERING
Defect Description
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more
Consequence
A loss of steering can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint Statistics
221 total complaints
22 crashes 9 fires 17 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 93 |
| ENGINE | 22 |
| STEERING | 17 |
| UNKNOWN OR OTHER | 13 |
| ELECTRICAL SYSTEM | 12 |
| STRUCTURE:BODY | 10 |
| FUEL/PROPULSION SYSTEM | 10 |
| SERVICE BRAKES | 8 |
| POWER TRAIN | 7 |
| VEHICLE SPEED CONTROL | 5 |
ELECTRICAL SYSTEM
Mar 11, 2026
Incident date: Dec 5, 2025
The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was difficult to start. Additionally, the steering wheel was difficult to turn to the left or the right. The vehicle was eventually started and driven to a dealer; however, after the vehicle was parked and turned off, th... Read more
ENGINE
Feb 9, 2026
Incident date: Feb 6, 2026
my car overheats badly and shakes and it is starting to smoke from the hood in snowy conditions
AIR BAGS
Nov 21, 2025
Incident date: Nov 11, 2025
The contact owns a 2014 Mercedes-Benz C-250. The contact stated that the driver’s side seat air bag warning light was illuminated. The air bag was visible through the seat and was able to be moved manually. The vehicle was taken to a certified mechanic but was not diagnosed. The vehicle was not re... Read more
ENGINE
Sep 27, 2025
Incident date: Sep 25, 2025
I was coming off the freeway on 9/25/25, and when I pressed on the breaks they completely locked up and would not break at all. The car turned off, no warning lights nothing, and I continued to hit the break and the car would not stop, then all of a sudden it came to a stop almost colliding within i... Read more
SERVICE BRAKES
Sep 27, 2025
Incident date: Sep 25, 2025
I was coming off the freeway on 9/25/25, and when I pressed on the breaks they completely locked up and would not break at all. The car turned off, no warning lights nothing, and I continued to hit the break and the car would not stop, then all of a sudden it came to a stop almost colliding within i... Read more
STEERING
Sep 19, 2025
Incident date: Sep 8, 2025
The "ESL Module" in this model is designed to unlock the steering and ignition when the vehicle key's passcode matches, using a small, mechanical motor with significantly poor durability. The problem is that this motor's failure is unpredictable, and many users of this model have been stranded and u... Read more
STEERING
Aug 19, 2025
Incident date: Aug 12, 2025
The contact owns a 2014 Mercedes-Benz C-250. The contact received notification of NHTSA Campaign Number: 17V252000 (STEERING). The contact stated that the recall repair was completed in 2018. The contact stated that the vehicle failed to start. After several attempts, the vehicle failed to start. Th... Read more
ENGINE
Jul 10, 2025
Incident date: Jun 10, 2025
My Mercedes Benz 2014 W204 C250 initially had a noise during startup. The startup noise became louder and now my car does not start. Also, the check engine light indicate a cam shaft position sensor error. Looking online it appears that my problem is exactly like the problem described in a NHTSA rep... Read more
STEERING
Jul 7, 2025
Incident date: Jul 6, 2025
The ESL has failed and it has happened in a lot of these cars.i was unable to move my steering wheel.
ELECTRICAL SYSTEM
Nov 20, 2024
Incident date: Nov 17, 2024
A known issue by many mB owners related to Steering Wheel Lock or ESL system. Car will not start due to a known defect related to a part installed inside the steering wheel preventing owners from starting car safely and to get to destination safely.
STEERING
Nov 20, 2024
Incident date: Nov 17, 2024
A known issue by many mB owners related to Steering Wheel Lock or ESL system. Car will not start due to a known defect related to a part installed inside the steering wheel preventing owners from starting car safely and to get to destination safely.
ENGINE
Aug 9, 2024
Incident date: Aug 1, 2024
Driving on [XXX] to Atlanta GA my car would not automatically shift and began to vibrate badly. I was almost hit by other vehicles as I pulled off the highway to check car out. Car was vibrating badly in idle and when I resumed my trip back home the car would not accelerate properly and caused trem... Read more
POWER TRAIN
Aug 9, 2024
Incident date: Aug 1, 2024
Driving on [XXX] to Atlanta GA my car would not automatically shift and began to vibrate badly. I was almost hit by other vehicles as I pulled off the highway to check car out. Car was vibrating badly in idle and when I resumed my trip back home the car would not accelerate properly and caused trem... Read more
VEHICLE SPEED CONTROL
Aug 9, 2024
Incident date: Aug 1, 2024
Driving on [XXX] to Atlanta GA my car would not automatically shift and began to vibrate badly. I was almost hit by other vehicles as I pulled off the highway to check car out. Car was vibrating badly in idle and when I resumed my trip back home the car would not accelerate properly and caused trem... Read more
STRUCTURE
Aug 1, 2024
Incident date: Jul 31, 2024
The contact owns a 2014 Mercedes-Benz C250. The contact stated that while driving at an undisclosed speed in a rainstorm, the contact observed water entering the vehicle from underneath the driver's side footwell, causing extensive water damage. No warning lights were illuminated. The vehicle was no... Read more
ENGINE
Jul 12, 2024
Incident date: May 30, 2024
I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came ... Read more
UNKNOWN OR OTHER
Jul 12, 2024
Incident date: May 30, 2024
I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came ... Read more
FUEL/PROPULSION SYSTEM
Jul 12, 2024
Incident date: May 30, 2024
I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came ... Read more
FUEL/PROPULSION SYSTEM
Jul 5, 2024
Incident date: May 31, 2024
I bought my 2014 C250 back in 2017 with 17K miles and currently has 58,570 miles. The issue is with fast acceleration from a stop or slow moving. When trying to accelerate to merge with traffic after a few seconds the vehicle goes into limp mode and the check engine light comes on. In limp mode I... Read more
AIR BAGS
Jun 18, 2024
Incident date: Jun 18, 2024
The contact owned a 2014 Mercedes-Benz C250. The contact received notification of NHTSA Campaign Number: 19V010000 (Air Bags) and requested to be removed from the recall distribution list. The manufacturer was contacted regarding the issue. The local dealer was not notified.
AIR BAGS
Jun 5, 2024
Incident date: May 14, 2024
The passenger airbag was replaced under the Takata recall. Recently the airbag indicator light came on for the driver airbag. We have been notified by the dealership that this airbag needs replaced. They provided an estimate of $2,652.29. We reached out to Mercedes due to this being a safety iss... Read more
ENGINE
Apr 3, 2024
Incident date: Mar 20, 2024
The contact owns a 2014 Mercedes-Benz C250. The contact stated that upon starting the vehicle, an abnormal rumbling noise was detected. The vehicle had hesitated to start. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the timing chai... Read more
POWER TRAIN
Mar 22, 2024
Incident date: Mar 19, 2024
The contact owns a 2014 Mercedes-Benz C250. The contact stated while depressing the accelerator pedal, the vehicle jerked and then the traction control warning light illuminated. The contact released the accelerator pedal and was able to press the accelerator pedal again to regain normal operation o... Read more
VISIBILITY/WIPER
Jan 10, 2024
Incident date: Oct 1, 2023
I prchased used with no visible damage to the windshield. In the inclement weather for no apparent reason my windshield began to crack as I was driving the vehicle. I pulled over as soon as I could. The crack stoped and I called the Mercedes Benz manufacture to no avail. I decided to research to see... Read more
STEERING
Sep 20, 2023
Incident date: Sep 19, 2023
Mercedes has a convenience easy enter/exit feature that lifts the steering and slides the driver's seat back for easy exit and restores the seat and steering when the driver sits down and places the key in the ignition. The safety issue is the steering often gets locked in the up position and doesn... Read more
WHEELS
Aug 21, 2023
Incident date: Dec 13, 2022
unknown but I have submitted a previous complaint.
Crash
1 injured
AIR BAGS
Aug 21, 2023
Incident date: Dec 13, 2022
unknown but I have submitted a previous complaint.
Crash
1 injured
STRUCTURE:BODY
Aug 21, 2023
Incident date: Dec 13, 2022
unknown but I have submitted a previous complaint.
Crash
1 injured
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Aug 15, 2023
Incident date: Jul 17, 2023
The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 60-62 MPH, the vehicle lost motive power. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact was ab... Read more
SUSPENSION:FRONT:CONTROL ARM
Aug 15, 2023
Incident date: Jul 17, 2023
The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 60-62 MPH, the vehicle lost motive power. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact was ab... Read more
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Aug 15, 2023
Incident date: Jul 17, 2023
The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 60-62 MPH, the vehicle lost motive power. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact was ab... Read more
ENGINE
Aug 7, 2023
Incident date: Jul 24, 2023
The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was getting water inside the cabin from a leak coming from the sunroof. The contact stated that while driving at various speeds, the vehicle started jerking and making a choking sound as if the vehicle was going to shut ... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Aug 7, 2023
Incident date: Jul 24, 2023
The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was getting water inside the cabin from a leak coming from the sunroof. The contact stated that while driving at various speeds, the vehicle started jerking and making a choking sound as if the vehicle was going to shut ... Read more
UNKNOWN OR OTHER
Jul 25, 2023
Incident date: Feb 1, 2023
Windshield seal failure, moisture in car
AIR BAGS
Feb 15, 2023
Incident date: Dec 13, 2022
I was in an accident that caused my car to be a total loss. I was hit near the front left side, close to the driver's door. The airbag did not deploy despite the hard impact. I am currently having to go to therapy due to impact. My right lower arm was bruised from the impact, and I was in a lot of p... Read more
Crash
2 injured
AIR BAGS
Jan 27, 2023
Incident date: Dec 13, 2022
unknown
Crash
1 injured
ENGINE
Jan 3, 2023
Incident date: Dec 14, 2022
On December 14, 2022 at approximately 3:45 pm in rush hour traffic in the high speed lane on i-75 in Bradenton, Fl, the 2014 Mercedes C250 I was driving lost total engine power, traveling from 80mph to 0 in seconds. I had just enough time because of the momentum of the speed I was traveling at to m... Read more
STRUCTURE:BODY
Dec 15, 2022
Incident date: Oct 15, 2022
Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I ... Read more
AIR BAGS
Dec 6, 2022
Incident date: Nov 20, 2022
Collision and airbags didn’t go off but should of cause recall and now totaled [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
SERVICE BRAKES
Dec 3, 2022
Incident date: Sep 5, 2022
With no prior warning indicator on braking issues with my 2014 C250, I travelled from Ormond Beach FL to Savannah GA, on I-95 with one stop in Kingsland GA. I still had no warning indicator on breaking issues as I took the off-ramp to Savannah. A failure occurred with the braking system as I exited ... Read more
WHEELS
Oct 23, 2022
Incident date: Oct 4, 2022
I bought the car from a used car dealer and 4 days later I was going 70 miles a hour down a highway and the studs broke on my right rear tire and the tire fell off.
UNKNOWN OR OTHER
Sep 23, 2022
Incident date: Sep 6, 2022
Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. ... Read more
STEERING
Sep 23, 2022
Incident date: Sep 6, 2022
Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. ... Read more
STRUCTURE:BODY
Aug 12, 2022
Incident date: Aug 10, 2022
INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 ... Read more
UNKNOWN OR OTHER
Aug 12, 2022
Incident date: Aug 10, 2022
INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 ... Read more
ENGINE
Aug 1, 2022
Incident date: Jun 11, 2022
The Cam Shaft and the boost pressure need to be replaced immediately. I took my car to a Mercedes Benz dealership in Long Island, NY for a regular oil change (nothing was wrong with my car when it went in for the oil change). When they gave me back my car I literally got 1 and half blocks from the d... Read more
AIR BAGS
Jul 25, 2022
Incident date: Nov 12, 2020
MANUFACTURER UNABLE TO REPAIR RECALLED PARTS DUE TO THERE ARE NO MERCEDES BENZ AUTHORIZED SERVICE SITE IN GUAM ACCORDING TO THEIR CUSTOMER-ADVOCACY OFFICE. I AM IN THE PROCESS IN SHIPPING MY CAR BACK TO CALIFORNIA, THROUGH THE MILITARY, BUT THIS MAY AFFECT IT UNLESS IT GETS RESOLVED. PLEASE ADVISE... Read more
UNKNOWN OR OTHER
Mar 7, 2022
Incident date: Jan 3, 2022
While parked and locked the cars trunk will randomly open on its own. It has happened at home, work, other parking lots. I will check and make sure it’s closed and I will come bs k to the trunk open.
ELECTRICAL SYSTEM
Feb 22, 2022
Incident date: Feb 22, 2022
My Mercedes started smoking from within the cabin. I traced it down to the speaker in the car. I contacted the Mercedes dealership and told them that my speaker was burning and smoking. The service advisor knew exactly the problem and said that the factory amplifier went bad and is causing an ele... Read more
Fire
SERVICE BRAKES, HYDRAULIC
Jan 19, 2022
Incident date: Jan 18, 2022
The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving approximately 75 - 80 MPH, the brakes failed, and the brake pedal was stiff while depressed. The vehicle was towed to the dealer and diagnosed with brake vacuum pump failure. The brake vacuum pump needed to be replaced. The... Read more
Showing 50 of 221 complaints.
EPA Fuel Economy — 2014 MERCEDES-BENZ C250
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.8L 4-cyl, Automatic 7-spd (Rear-Wheel Drive) | 22.0 | 31.0 | 25.0 | Premium | $2,750 |
CO2 Emissions: 356.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
MERCEDES-BENZ C250 — All Years Overview
Complete safety history for the MERCEDES-BENZ C250 across all model years (2012–2015).
28
Total Recalls
899
Total Complaints
0
Investigations
51
Reported Crashes
21
Reported Fires
0
Reported Deaths