2014 MERCEDES-BENZ C250
5 recalls, 222 complaints - 90 TSBs
21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
17V627000 Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
17V252000 Apr 12, 2017
STEERING
Defect Description
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more
Consequence
A loss of steering can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint Statistics
222 total complaints
17 crashes 9 fires 11 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 88 |
| ENGINE | 18 |
| ELECTRICAL SYSTEM | 15 |
| STEERING | 15 |
| UNKNOWN OR OTHER | 13 |
| STRUCTURE:BODY | 11 |
| POWER TRAIN | 10 |
| FUEL/PROPULSION SYSTEM | 8 |
| SERVICE BRAKES | 7 |
| VEHICLE SPEED CONTROL | 4 |
POWER TRAIN
May 6, 2026
Incident date: May 5, 2026
Vehicle is a 2017 Ford F-150 equipped with the 5.0L engine and 6R80 automatic transmission. The transmission has developed repeated harsh and abnormal shifting behavior, primarily during upshifts between 3rd, 4th, 5th, and 6th gears. During these shifts, the vehicle lurches/kicks forward abruptly an... Read more
STRUCTURE:BODY
Mar 11, 2026
Incident date: Dec 5, 2025
Everytime I try to turn my wheel it’ll get stiff and the notification will pop up saying “electric power steering system” but then it’ll go back to normal and when I start the car it sounds like it doesn’t want to start at all and like the cords are trying to connect because they start mak... Read more
POWER TRAIN
Feb 9, 2026
Incident date: Feb 6, 2026
The contact owns a 2013 Dodge Dart. The contact stated that the transmission shifter cable had previously been replaced three times. While starting the vehicle, the transmission failed to shift into gear. No warning light was illuminated. The vehicle was towed to the dealer, who replaced the transmi... Read more
AIR BAGS
Nov 21, 2025
Incident date: Nov 11, 2025
I purchased a used 2019 GMC Acadia from Grieco Honda around November 20, 2023. They showed me a CarFax report indicating the vehicle had never been in an accident. Immediately after the purchase, I reported several issues and attempted to return the car under their 30-day warranty. However, the sale... Read more
UNKNOWN OR OTHER
Sep 27, 2025
Incident date: Sep 25, 2025
The ongoing “ghost touch” defect in Mazda infotainment systems is a serious safety hazard that should have triggered a recall. This issue affects vehicles from model years 2016 through 2023 and stems from a design flaw present from the beginning. While driving, the system can suddenly take contr... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Sep 27, 2025
Incident date: Sep 25, 2025
There's an electrical problem going on with all Toyota vehicles coming out with the new navigation system where goes out and keeps rebooting. Multiple times on cars a year have reported this issue. Causes a distraction as screen goes on and off randomly as you drive and backing up. Also without it y... Read more
POWER TRAIN
Sep 19, 2025
Incident date: Sep 8, 2025
FORD DESIGN FLAW IN 1.5 ECOBOOST ENGINE IN A 2018 ESCAPE WITH 91K MILES CAUSING WATER INTRUSION INTO CYLINDER WHICH CAUSES ENGINE TO RUN DANGEROUSLY BAD. FORD KNEW OF DESIGN FLAW BUT NEGLECTED ISSUE RECALL BUT DID ISSUE CSP 21N12 FORD WILL NOT ASSIST BECAUSE OF ENDING PROGRAM IN LATE 2022.
STRUCTURE
Aug 19, 2025
Incident date: Aug 12, 2025
The contact owns a 2011 Mazda Mazda6. The contact stated that while her mother was driving at slow speeds in a parking area, there was an abnormally loud metallic sound coming from underneath the vehicle, and moments later, the vehicle became extremely difficult to maneuver. No warning lights were i... Read more
UNKNOWN OR OTHER
Jul 10, 2025
Incident date: Jun 10, 2025
I am reporting a serious safety issue after three service visits to Star Nissan. Most recently, on July 8, 2025, they performed a full transmission replacement under warranty (see invoice attached). Since receiving the car back, it now makes creaking noises, vibrates severely under acceleration and ... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jul 7, 2025
Incident date: Jul 6, 2025
“Camera temporarily available” is still a very frequent message when backing up despite update to software version P3.6.4, which is claimed to have fixed the issue, the basis of recall number RP1057 (NHTSA recall 25V280000).
POWER TRAIN
Nov 20, 2024
Incident date: Nov 17, 2024
The contact owns a 2020 Tesla Model X. The contact stated while depressing the accelerator pedal, the vehicle was making an abnormal sound. The contact stated there was a grinding and whining sound coming from the vehicle while driving approximately 30 MPH and the sound was constant. There was no wa... Read more
ELECTRICAL SYSTEM
Nov 20, 2024
Incident date: Nov 17, 2024
All of the lights on the dashboard and check engines light were illuminated. The speedometer would not work and the stick shift would stick in park causing me to have to release the shift lock manually to drive. The failure mileage was 59,450.
LANE DEPARTURE: BLIND SPOT DETECTION
Aug 9, 2024
Incident date: Aug 1, 2024
My safety system keeps malfunctioning. I am unable to use safety features, blinkers, hazards and gauges of speed, gas and rpm go to zero. I have taken my car several time to the Kia dealership in Arlington Texas and they keep giving me the run around with my concern. They say that don't have codes t... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 9, 2024
Incident date: Aug 1, 2024
My safety system keeps malfunctioning. I am unable to use safety features, blinkers, hazards and gauges of speed, gas and rpm go to zero. I have taken my car several time to the Kia dealership in Arlington Texas and they keep giving me the run around with my concern. They say that don't have codes t... Read more
ELECTRICAL SYSTEM
Aug 9, 2024
Incident date: Aug 1, 2024
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 15 MPH, the vehicle lost motive power and stalled. The contact stated that the infotainment screen was erratic before the failure. The contact stated that the hazard lights were inoperable. The vehicle was towed to the local... Read more
ENGINE AND ENGINE COOLING
Aug 1, 2024
Incident date: Jul 31, 2024
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the engine was overheating, and the check engine warning light was illuminated. The contact stated that the vehicle was leaking coolant. The vehicle was taken to a local dealer where the failure was relat... Read more
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Jul 12, 2024
Incident date: May 30, 2024
Problem with phantom reverse automatic emergency braking. Backing up from my driveway causes uncommanded full braking once the vehicle is into the street, except when continuous brake pressure is applied while backing out. This has caused the vehicle to come to a full stop while blocking both lane... Read more
ENGINE
Jul 12, 2024
Incident date: May 30, 2024
Failed EGR Valve. While I was driving, I got a "Propulsion Power Reduced" message and "Engine Unavailable." My car slowly began losing power, leaving me with about 30 seconds to safely pull over. I had it towed to the dealer and they diagnosed a faulty EGR valve. This seems to be a widespread proble... Read more
ENGINE AND ENGINE COOLING
Jul 12, 2024
Incident date: May 30, 2024
The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 15 MPH, the vehicle was vibrating and running rough before the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The vehicle was towed to an independent mechanic, whe... Read more
POWER TRAIN:DRIVELINE:DRIVESHAFT
Jul 5, 2024
Incident date: May 31, 2024
The contact owns a 2020 Ford Ranger. The contact stated that while driving at undisclosed speeds, there was an abnormal squeaking and humming sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the failure was... Read more
ELECTRICAL SYSTEM
Jun 18, 2024
Incident date: Jun 18, 2024
Touch screen control has gone black and isn't accessible. The back up camera is no longer working. This vehicle has a lot of blind spots without a rearview camera. All setting have also switched to Canadian metrics-milage, tire pressure, speedometer etc. The seat belts also don't always lock in.... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jun 5, 2024
Incident date: May 14, 2024
Warning lights: adaptive cruise control fault. Lane departure fault collision avoidance fault and emissions check engine. Diagnosed fix: fuel injectors malfunctioning. This making the emissions light come on making all the other warning lights to go off. Fixed at a local Honda dealer. Not reall... Read more
STEERING:COLUMN
Apr 3, 2024
Incident date: Mar 20, 2024
The contact owns a 2005 Nissan Titan. The contact stated that while driving at an undisclosed speed and making a right turn, there was a pop in the steering column. The vehicle was taken to the local dealer where it was not able to be diagnosed. The vehicle was not repaired. The manufacturer was not... Read more
ELECTRICAL SYSTEM
Mar 22, 2024
Incident date: Mar 19, 2024
I keep getting a shift to park, even though I am in park.I’m not able to turn off my car. I have read this a big issue with 2019 Traverse, why is there no recall showing as it can mess up the transmission?
ELECTRICAL SYSTEM
Jan 10, 2024
Incident date: Oct 1, 2023
Dear NHTSA, I am writing to urgently bring to your attention a pervasive issue with the starter in Honda Accord 2013 models equipped with a push-start system. The problem began in January 2023, leading to the replacement of the car battery, brakes, and tire sensors. Despite these efforts, the issue... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 20, 2023
Incident date: Sep 19, 2023
"Supplemental restraint system failure" warning is intermittently illuminated in the dashboard. It comes on when the car is in drive, moving down the road, and when the car is in park. Warning goes on and off randomly. Dealership couldn't tell me what the problem was. Just suggested I replace the (v... Read more
STEERING
Aug 21, 2023
Incident date: Dec 13, 2022
While driving yesterday night, I lost steering control. I stopped the car in the middle of the street and tried again but the steering wheel was very stiff. It took so much effort to change the lane and find a safe place to park. It was a scary moment for myself and my 2 kids. I was about to crash i... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 21, 2023
Incident date: Dec 13, 2022
Driving my Ford Mustang Mach-E has always been a source of joy, but a recent 250-mile road trip unveiled a concerning issue. The dashboard flashed an error message at least 10 times, warning of "Service Front Camera" and "Pre-Collision Assist Unavailable." Each occurrence led to the disengagement of... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Aug 21, 2023
Incident date: Dec 13, 2022
Driving my Ford Mustang Mach-E has always been a source of joy, but a recent 250-mile road trip unveiled a concerning issue. The dashboard flashed an error message at least 10 times, warning of "Service Front Camera" and "Pre-Collision Assist Unavailable." Each occurrence led to the disengagement of... Read more
POWER TRAIN
Aug 15, 2023
Incident date: Jul 17, 2023
The truck excellerate when I stop at stop sign or red light, with my foot on brake pedal acts like it is going to take off without my foot on gas
STEERING
Aug 15, 2023
Incident date: Jul 17, 2023
EPS stopped working. The truck has less than 40,000 miles on it.
STRUCTURE:BODY
Aug 15, 2023
Incident date: Jul 17, 2023
In May 2023 a black plastic portion of the roof blew off the car. The plastic part that blew off was around the sunroof. There was no wind or blow to the car or anything like that; there was no prior warning or error message; there were no symptoms in advance. The part simply blew off the vehicle. T... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Aug 7, 2023
Incident date: Jul 24, 2023
The Heat Shield on Exhaust becomes loose, rattles and comes off while driving. Danger to to other drives behind me. See the number of complaints over here - https://www.clublexus.com/forums/rx-3rd-gen-2010-2015/863952-exhaust-heat-shield-loose-and-rattling.html
ENGINE
Aug 7, 2023
Incident date: Jul 24, 2023
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The contact had initially taken the vehicle to Crowley Kia (223 Broad St, Bristol, CT 06010) to be diagnosed. The diagnostic result was cy... Read more
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Jul 25, 2023
Incident date: Feb 1, 2023
The contact owns a 2020 Ford Escape. The contact stated that the front driver side door latch detached from the vehicle making it difficult to properly close the door. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was t... Read more
ENGINE
Feb 15, 2023
Incident date: Dec 13, 2022
In 10 degree weather after warming the car up and driving 15 miles began noticing exhaust smell but wasn't sure it was my car. No warning lights. Arrived at destination parking lot and car began to run rough and stall out and only then did engine light and oil pressure light come on. Strong exhaust... Read more
STEERING
Jan 27, 2023
Incident date: Dec 13, 2022
The electric steering power goes out while driving almost wrecked into someone at a light turning now ford won’t fix it because it’s been over 10 years but my miles are still under 100,000 miles
ENGINE
Jan 3, 2023
Incident date: Dec 14, 2022
On December 14, 2022 at approximately 3:45 pm in rush hour traffic in the high speed lane on i-75 in Bradenton, Fl, the 2014 Mercedes C250 I was driving lost total engine power, traveling from 80mph to 0 in seconds. I had just enough time because of the momentum of the speed I was traveling at to m... Read more
STRUCTURE:BODY
Dec 15, 2022
Incident date: Oct 15, 2022
Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I ... Read more
AIR BAGS
Dec 6, 2022
Incident date: Nov 20, 2022
Collision and airbags didn’t go off but should of cause recall and now totaled [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
SERVICE BRAKES
Dec 3, 2022
Incident date: Sep 5, 2022
With no prior warning indicator on braking issues with my 2014 C250, I travelled from Ormond Beach FL to Savannah GA, on I-95 with one stop in Kingsland GA. I still had no warning indicator on breaking issues as I took the off-ramp to Savannah. A failure occurred with the braking system as I exited ... Read more
WHEELS
Oct 23, 2022
Incident date: Oct 4, 2022
I bought the car from a used car dealer and 4 days later I was going 70 miles a hour down a highway and the studs broke on my right rear tire and the tire fell off.
UNKNOWN OR OTHER
Sep 23, 2022
Incident date: Sep 6, 2022
Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. ... Read more
STEERING
Sep 23, 2022
Incident date: Sep 6, 2022
Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. ... Read more
STRUCTURE:BODY
Aug 12, 2022
Incident date: Aug 10, 2022
INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 ... Read more
UNKNOWN OR OTHER
Aug 12, 2022
Incident date: Aug 10, 2022
INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 ... Read more
ENGINE
Aug 1, 2022
Incident date: Jun 11, 2022
The Cam Shaft and the boost pressure need to be replaced immediately. I took my car to a Mercedes Benz dealership in Long Island, NY for a regular oil change (nothing was wrong with my car when it went in for the oil change). When they gave me back my car I literally got 1 and half blocks from the d... Read more
AIR BAGS
Jul 25, 2022
Incident date: Nov 12, 2020
MANUFACTURER UNABLE TO REPAIR RECALLED PARTS DUE TO THERE ARE NO MERCEDES BENZ AUTHORIZED SERVICE SITE IN GUAM ACCORDING TO THEIR CUSTOMER-ADVOCACY OFFICE. I AM IN THE PROCESS IN SHIPPING MY CAR BACK TO CALIFORNIA, THROUGH THE MILITARY, BUT THIS MAY AFFECT IT UNLESS IT GETS RESOLVED. PLEASE ADVISE... Read more
UNKNOWN OR OTHER
Mar 7, 2022
Incident date: Jan 3, 2022
While parked and locked the cars trunk will randomly open on its own. It has happened at home, work, other parking lots. I will check and make sure it’s closed and I will come bs k to the trunk open.
ELECTRICAL SYSTEM
Feb 22, 2022
Incident date: Feb 22, 2022
My Mercedes started smoking from within the cabin. I traced it down to the speaker in the car. I contacted the Mercedes dealership and told them that my speaker was burning and smoking. The service advisor knew exactly the problem and said that the factory amplifier went bad and is causing an ele... Read more
Fire
Showing 50 of 222 complaints.
EPA Fuel Economy, 2014 MERCEDES-BENZ C250
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.8L 4-cyl, Automatic 7-spd (Rear-Wheel Drive) | 22.0 | 31.0 | 25.0 | Premium | $3,050 |
CO2 Emissions: 356.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2014 MERCEDES-BENZ C250
90 manufacturer communications from 70 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 17 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 6 |
| 060000 ENGINE (PWS) | 6 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 220000 SEATS | 5 |
| 010000 STEERING | 4 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 4 |
| 100000 POWER TRAIN | 4 |
NCU - 24240304
Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304
Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
CL-ELWSubframe
Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI4245P073405
Aug 2, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
LI4245P073405
Aug 2, 2021
060000 ENGINE AND ENGINE COOLING
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI35 30-P-058566
Aug 5, 2019
100000 POWER TRAIN
Throttle lift-off clunking noises at drive shafts of rear axle
LI33 30-P-056665
Aug 5, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Throttle lift-off clunking noises at drive shafts of front axle
LI33 30-P-056665
Aug 5, 2019
020000 SUSPENSION
Throttle lift-off clunking noises at drive shafts of front axle
P-SC-2019050006
May 28, 2019
060000 ENGINE AND ENGINE COOLING
Check coolant hose from expansion reservoir to cooler and replace if necessary
SC-2019040001
Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
SC-2019040001
Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
LI82 85-P-068646
Aug 21, 2018
353000 EQUIPMENT:ELECTRICAL
MB App iHeart Radio is no longer available after a head unit update
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI07 70-P-066276
Mar 12, 2018
060000 ENGINE AND ENGINE COOLING
Check Engine Light is on with DTC P030185/ P030685 for misfire cylinder 1 and 6.
LI05 20-P-067123
Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI8210P0647661
Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
LI8285P0581859
Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI54.18-P-062956
Jun 28, 2016
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ESP, BAS, PRE-SAFE - Fault message in instrument cluster
RecallUpdate
Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI07-70P061851
Jul 27, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
XENTRY (MERCEDES): VEHICLE SHUTS DOWN AT 5 MPH BUT ENGINE ABLE TO BE RESTARTED VIA ECO START STOP DUE TO MISMATCHED LEVELS OF SOFTWARE. MODEL 2014-15 217, 222. *PE
LI07-70P061851
Jul 27, 2015
060000 ENGINE (PWS)
XENTRY (MERCEDES): VEHICLE SHUTS DOWN AT 5 MPH BUT ENGINE ABLE TO BE RESTARTED VIA ECO START STOP DUE TO MISMATCHED LEVELS OF SOFTWARE. MODEL 2014-15 217, 222. *PE
LI03-10P060916
Jul 1, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): DUE TO UNFAVORABLE TOLERANCE OF PISTON WRIST PIN, RESULTING IN KNOCKING, CLATTERING/RATTLING NOISES, CAUSING AN ENLARGE END FLOAT CONNECTING ROD IN PISTON, FROM CRANK ASSEMBLY OF ENGINE WHEN COLD. NO MODEL OR YEARS LISTE
LI91-00-P-061754
Jun 30, 2015
220000 SEATS
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
LI91-00-P-061754
Jun 30, 2015
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
LI91-00-P-061754
Jun 30, 2015
151300 SEAT BELTS:FRONT:RETRACTOR
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
LI54-18-P-057927
Jun 4, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.
LI32.25-P-061137
Mar 24, 2015
022400 SUSPENSION:REAR:SHOCK ABSORBER
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
021000 SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI82-85-P061041
Mar 12, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
XENTRY (MERCEDES): THE GARMIN SD CARD NAVIGATION FAILS TO CHANGE ROUTE WHEN DEVIATING FROM ORIGINAL, INTERPRETING INCORRECTLY ACCESS RESTRICTIONS ON ROADS, AND WHEN AT INTERSECTIONS NAVIGATION INSTRUCTIONS ABSENT. MODEL 205. NO YEARS LIS
2015010004
Feb 1, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES BENZ: MODEL 242(B-CLASS) 2014: BULLETIN INFORMATION REGARDING POWERTRAIN CONTROL MODULE SOFTWARE UPDATE MAY NOT MEET CURRENT PRODUCTION CONFIGURATION. *LJ
2014010001
Oct 1, 2014
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
MERCEDES BENZ:E-CLASS HYBRID 2013-2015 STARTER MAY NOT REACH THE REQUIRED AMOUNT OF STARTING PROCEDURES. STOP/START FUNCTION IS NO LONGER AVAILABLE. *LJ
LI26.00-P-059641
Aug 11, 2014
110000 ELECTRICAL SYSTEM
XENTRY: MESSAGE SHOWING ON THE INSTRUMENT CLUSTER DISPLAYING " VISIT WORKSHOP WITHOUT CHANGING GEAR". TO RESET THIS MESSAGE AN IGNITION CHANGE IS REQUIRED. *LJ
LI91.10-P-048411
Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.10-P-059387
Jul 12, 2014
220000 SEATS
Noises from flat spring core in backrest
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
S-B-54.10/263
May 7, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI30-30P-058689
Mar 13, 2014
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
XENTRY (MERCEDES): ON SOME VEHICLES, IMPLAUSIBLE ACCELERATOR PEDAL SIGNAL IS BEING SENT TO ENGINE CONTROL UNIT (ECU). *PE
P-B-82.85-703
Mar 10, 2014
350000 EQUIPMENT
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI35.30-P-058566
Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI49.10-P-058243
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp is active or message "Starts remaining xxx" in instrument cluster.
LI54.10-P-054089
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI46.35-P-058063
Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
P-SC-2014020003
Feb 1, 2014
160000 STRUCTURE
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced
P-SC-2014020003
Feb 1, 2014
198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI83-00P-052510
Jan 6, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
XENTRY (MERCEDES): CONTROL UNITS INSTALLED, UNDER DRIVER/FRONT PASSENGER SEAT, HAS WATER ENTERING TRAY, CAUSED BY CONDENSATION HOSE OF A/C HOUSING BEING EITHER DISLOCATED, PINCHED, CRUSHED OR LEAKING. MODEL ALL. *PE
LI54.65-P-058105
Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI07.61-P-057868
Dec 11, 2013
060000 ENGINE (PWS)
"MY 2014 CLA-250 CHECK ENGINE LIGHT IS ON, POSSIBILITY OF ESP WARNING MESSAGE IN THE IC MULTI-FUNCTION DISPLAY"
LI8295P054406
Aug 28, 2013
353000 EQUIPMENT:ELECTRICAL
"SOS mbrace service not activated".
LI82.95-P-054406
Aug 28, 2013
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI82.10-P-053604
Jul 8, 2013
120000 EXTERIOR LIGHTING
Fault message in display - Right rear turn signal light inoperative
LI8870P056690
Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
C1A-130501
Jul 1, 2013
190000 TIRES
Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label
LI46.35-P-055485
Jun 28, 2013
110000 ELECTRICAL SYSTEM
Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M
MERCEDES-BENZ C250 - All Years Overview
Complete safety history for the MERCEDES-BENZ C250 across all model years (2012, 2015).
21
Total Recalls
902
Total Complaints
0
Investigations
51
Reported Crashes
23
Reported Fires
0
Reported Deaths