2013 MERCEDES-BENZ C250

9 recalls — 344 complaints

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

205 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS:FRONTAL

Defect Description

Consequence

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

205 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more

132,167 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING

Defect Description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more

Consequence

A loss of steering can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

168 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

51 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Defect Description

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

51 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

344 total complaints 21 crashes 10 fires 29 injuries

Top Reported Components

Component	Complaints
AIR BAGS	162
ENGINE	46
FUEL/PROPULSION SYSTEM	24
STEERING	19
UNKNOWN OR OTHER	19
POWER TRAIN	14
ELECTRICAL SYSTEM	12
STRUCTURE:BODY	10
VEHICLE SPEED CONTROL	5
FUEL SYSTEM, GASOLINE	4

Incident date: Dec 1, 2025

ESL emulator is bad. Keeps no crank Steering lock Also sunroof water spouts are not working as they should they do no open to release water.

Incident date: Oct 29, 2025

The vehicle was represented to me as safe to drive, with no major mechanical issues, and that it would pass emissions after only a simple minor fix. After I took possession, the check engine light came on. The car began running rough and showing hesitation. A scan immediately showed a camshaft posit... Read more

Incident date: Oct 29, 2025

Incident date: Feb 10, 2022

News Channel Update | Warranty Mercedes-Benz USA, LLC A Mercedes-Benz AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 IMPORTANT EXTENDED WARRANTY INFORMATION Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model ... Read more

Incident date: Apr 19, 2025

Hola a todos. hace 3 meses compre un mercedes benz c250 año 2012 en argentina. A eso de tener un mes el auto salí a la ruta. (Acá en argentina es muy normal que las rutas sean de un solo carril y doble mano, por lo que hacer un adelantamiento tiene que ser una maniobra muy precisa). Al querer ace... Read more

Incident date: Mar 3, 2025

The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving approximately 50 MPH, there was an abnormal knocking sound and a metal-on-metal grinding sound coming from the vehicle. The contact slowed down and stopped the vehicle. The contact restarted the vehicle and heard the same a... Read more

Incident date: Feb 5, 2023

I was told this from a BENZ dealer. There was a warranty extension on this VIN: [XXX] that ended on 03/02/2023 which, had to do with adjustment units for the camshafts. Nothing we could assist with goodwill on this due to the age of vehicle. This is NOT fair and I’m experimenting this exact pr... Read more

Incident date: Feb 5, 2023

Incident date: Sep 18, 2024

HIGH pressure fuel pump malfunctions Yes it is available for inspection The car was put in limb mode when at high speed this could have caused an accident with many drivers do to the loss of power Yes it’s been re produced 3 times and others by me No it has not been inspected by a dealer or pol... Read more

Incident date: Nov 15, 2024

The contact owns a 2013 Mercedes-Benz C250. The contact stated while the independent mechanic was performing an oil change on the vehicle, the mechanic informed the contact of a coolant leak. The vehicle was not diagnosed of repaired. The dealer and the manufacturer were not notified of the failure.... Read more

Incident date: Jan 2, 2025

The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving at approximately 40 MPH, the vehicle shuddered and stalled. The failure occurred on several different occasions. The check engine warning light was intermittently illuminated. The vehicle was taken to a dealer however, the ... Read more

Incident date: Sep 5, 2024

The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving 25 MH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the camshaft adjuster had failed and needed to be replaced. The vehicle was being repaired. Th... Read more

Incident date: Nov 18, 2024

The contact owns a 2013 Mercedes-Benz C250. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the vehicle. The check engine warning light was intermittently illuminated. The contact was made aware of an unknown recall; however, the VIN was not included. Th... Read more

Incident date: Oct 24, 2024

I was driving in a parking lot and suddenly my air bag deployed for no reason I did not hit anyone or get hit for the airbag to deploy. Suffered some bruising on my right forearm and in my left ear I still hear ringing from the airbag deploying.

1 injured

Incident date: Oct 24, 2024

The contact owns a 2013 Mercedes-Benz C250. The contact stated that while driving 10 MPH, the front passenger's side air bag unexpectedly deployed with no impact on the vehicle. The air bag warning light was illuminated. The contact parked and then restarted the vehicle before driving to the residen... Read more

1 injured

Incident date: Aug 2, 2024

The contact owns a 2013 Mercedes-Benz C250. The contact stated while starting the vehicle, there was an abnormal sound coming from the engine. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown Extended Warranty Coverage. ... Read more

Incident date: Apr 17, 2024

My wife and the kids we're stranded for hours because of the ESL systems lock the steering wheel and did not allow the car to start or steering wheel to move. She smelled something and pulled over and turned car off. No lights, no way to charge cell phone because no power to the car at all. My famil... Read more

Incident date: Apr 17, 2024

Incident date: Sep 1, 2022

The glue that suppose to make sure my windshield is secure is no longer secure. The windshield moves as I am driving. It’s only on the corner of the driver side. Everything else is secured. Also my airbags (passenger and driver). There is a recall but its not showing when I run the Vin # .

Incident date: Sep 1, 2022

Incident date: Sep 20, 2023

Mercedes has had an issue with the steering lock for years and continue to not fix the issue. My vehicle would not turn on at random times, and this is due to a fault with the steering lock and key. The worst part of the issue, it’s only solved by Mercedes due to security issues and costs $2000. ... Read more

Incident date: Sep 20, 2023

Incident date: Dec 1, 2022

CAMSHAFT ADJUSTER breakdown with only 70k miles on engine. Dealership asking for 6k for repair as extended warranty expired last year.

Incident date: May 1, 2023

Rear passenger side brake lights and turn signal stopped working due to ground wire burning out post. Ground wire seems to be to weak and gets overheated. I'm not the only one found this issue on YouTube with many other Mercedes C class vehicles

Incident date: Jan 2, 2023

UNKNOWN: Transmission malfunction on the computer for the car. Seems like a sensor problem

Incident date: Feb 24, 2023

Car violently shakes

Incident date: Dec 23, 2022

"Front Right Malfunction Service Required." Recently purchased vehicle, dealer performed recalibration before sale (error did not display during test drive or before purchase). 30 minutes after purchase notification popped up, dealer agreed to pay for repair. Took to non-purchasing Mercedes dealer, ... Read more

Incident date: Dec 5, 2022

Our garage housed C250 4d SDN year 2013 had its service B performed 12-5-22 and revealed rust on Chassis. Was informed that this has been seen frequently on cars of this genre. Was told deterioration could result in chassis breaking and causing an accident. A recall for this issue occurred in Europe... Read more

Incident date: Oct 14, 2022

Rear subframe rusted through. This is a safety issue. The driver side is rusted through but not other. This a design flaw and Mercedes Benz should have recall. Many other people have reported this problem. I have serviced my vehicle via the MB dealership since owning the car. The only owner. No one ... Read more

Incident date: Jun 13, 2018

rotted subframe rear

Incident date: Jul 31, 2022

The interior driver side door handle broke and I was trapped inside my vehicle. Upon checking with the local Mercedes-Benz repair shop, this is a known problem with this type of vehicle and the design of the door handle is prone to this kind of a problem. As of now, the contact has stated that thei... Read more

Incident date: May 13, 2020

Per the attached Repair Order 948486 dated May 13, 2020, when I brought in the car to Fletcher Jones in Newport Beach for the airbag recall, I thought both of the Takata airbags were replaced and not just the passenger airbag. In fact, Repair Bill Job A states: “Replace Driver and Front Passenger ... Read more

Incident date: May 13, 2020

Incident date: Jul 11, 2022

The components of the engine being the camshaft adjusters, timing guide, timing chain, valves and pistons that all work to deliver power are faulty and have failed literally mid-drive. I was on a busy interstate during rush hour and nearly lost control of the vehicle as it just powered out while dri... Read more

2 injured

Incident date: Jul 11, 2022

2 injured

Incident date: Jul 11, 2022

2 injured

Incident date: Aug 2, 2022

intermittently the idle will vibrate the car and acceleration will quit and sputter. Very dangerous in many conditions. cannot drive car safely.

Incident date: Jul 11, 2022

2013 MERCEDES BENZ C250. CONSUMER WRITES IN REGARDS TO TAKTA AIRBAG SAFETY RECALL. THE CONSUMER STATED IT WAS DIFFICULT GETTING IN CONTACT WITH THE DEALER IN ORDER TO HAVE THE RECALL REPAIR COMPLETED. THE CONSUMER REQUESTED TO HAVE THE VEHICLE TOWED OR, PICKED UP BY THE DEALER, DUE TO HAVING MEDIC... Read more

Incident date: Apr 1, 2022

The door handle on the driver side stopped opening. I believe it became broken on the inside. Upon researching it I found that this is a recurring problem in many cars of my same make and model. Additionally I took the car to a mechanic to be fixed and apparently the dealerships are keeping the part... Read more

Incident date: Feb 5, 2022

The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving 60-65 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure had occurred twice while driving... Read more

Incident date: May 7, 2022

The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving approximately 5 MPH, the driver’s side air bags were inadvertently deployed. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, no ass... Read more

Incident date: Mar 17, 2022

The camshaft adjuster failed on my vehicle and created start up issues and had to be replaced at 123K miles. While not an immediate safety concern, the camshaft adjuster failure could lead to engine failure and is an inherent issue in this vehicle make and model. This is a flaw in the vehicle and Me... Read more

Incident date: Oct 1, 2021

MB have 51 000 miles at 1300 rpm acceleration getting rattling noise, just started two week.

Incident date: Nov 3, 2021

over the last week I noticed a strong gas smell outside the car as I walk around in the back I check the gas cap and it seals normally and stronger than the smell that comes out of the gas cap

Incident date: Nov 3, 2021

over the last week I noticed a strong gas smell outside the car as I walk around in the back I check the gas cap and it seals normally and stronger than the smell that comes out of the gas cap

Incident date: Aug 20, 2021

High pressure fuel pump failure causes unsafe driving conditions

Incident date: Aug 27, 2021

As I sat in my vehicle waiting for the traffic light. I felt a sudden hit on my head. At that moment I was confused, and thought someone had rear ended me. So like anybody would, I pulled over only to find out that the headrest on my 2013 Mercedes Benz C250 had came apart. It seems like the plastic ... Read more

Showing 50 of 344 complaints.

EPA Fuel Economy — 2013 MERCEDES-BENZ C250

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Automatic 7-spd (Rear-Wheel Drive)	22.0	31.0	25.0	Premium	$2,750

CO2 Emissions: 356.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

MERCEDES-BENZ C250 — All Years Overview

Complete safety history for the MERCEDES-BENZ C250 across all model years (2012–2015).

28 Total Recalls

899 Total Complaints

0 Investigations

51 Reported Crashes

21 Reported Fires

0 Reported Deaths

MERCEDES-BENZ C250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2016	0	1	View
2015	6	16	View
2014	6	221	View
2013 (current)	9	344
2012	7	317	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View