2013 MERCEDES-BENZ C250

7 recalls — 345 complaints — 99 TSBs

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

205 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more

132,167 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING

Defect Description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more

Consequence

A loss of steering can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

168 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

51 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

345 total complaints 21 crashes 10 fires 27 injuries

Top Reported Components

Component	Complaints
AIR BAGS	160
ENGINE	41
FUEL/PROPULSION SYSTEM	21
POWER TRAIN	19
STEERING	17
UNKNOWN OR OTHER	17
STRUCTURE:BODY	11
ELECTRICAL SYSTEM	10
SUSPENSION	6
VEHICLE SPEED CONTROL	6

Incident date: Mar 1, 2026

REAR SUB FRAME RUST NEEDS INSPECTED SUPER CLANKY

Incident date: Dec 1, 2025

At 60,079 miles (just after reaching the 60,000 mile drivetrain warranty limit) received message on dash indicating reduced acceleration accompanied by the check engine light. Message would clear after the truck was restarted. Message came back occasionally over the next few months. After checking t... Read more

Incident date: Oct 29, 2025

The paint is peeling terrible. Has not been inspected by anyone

Incident date: Oct 29, 2025

The vehicle was represented to me as safe to drive, with no major mechanical issues, and that it would pass emissions after only a simple minor fix. After I took possession, the check engine light came on. The car began running rough and showing hesitation. A scan immediately showed a camshaft posit... Read more

Incident date: Oct 29, 2025

Incident date: Feb 10, 2022

Lower control bushings and Main battery Bushings wearing causing noise Yes took vehicle to Jeep Dealership Jeep Dealership did a diagnostic and checks the lower bushings Warning for Stop/Start Service and started this Month

Incident date: Apr 19, 2025

Knocking noise coming from front left tire when turning, accelerating, and reversing. Investigated noise and found a bolt hanging (unscrewed) from control arm/tie rod and another bolt loose and working it's way loose. If this bolt unscrew, I'm positive steering would be lost. See pictures.

Incident date: Mar 3, 2025

The contact owns a 2014 Kia Soul. The contact had received notification of NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); and the engine block was replaced; however, the catalytic converter was not replaced. The local dealer was contacted. The contact stated that the manufactu... Read more

Incident date: Feb 5, 2023

2022 Chevy 50k miles engine failed march 2025 Towed to dealership awaiting engine inspection and confirm replacement t or repairs.

Incident date: Feb 5, 2023

I noticed a burning smell coming from engine. I took it to a Mazda dealership where they found a cracked cylinder head that needed complete replacing. There was no warning light or other symptoms before I noticed the smell. Vehicle has only been inspected by the dealership. Vehicle is out of warrant... Read more

Incident date: Feb 5, 2023

I was told this from a BENZ dealer. There was a warranty extension on this VIN: [XXX] that ended on 03/02/2023 which, had to do with adjustment units for the camshafts. Nothing we could assist with goodwill on this due to the age of vehicle. This is NOT fair and I’m experimenting this exact pr... Read more

Incident date: Sep 18, 2024

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo... Read more

Incident date: Nov 15, 2024

Airbag light is on after a clock spring issue. Dealer is stating new airbag is needed for vehicle that has never had an accident. Airbag light was not on prior to clock spring malfunction. Clockspring was repaired, but airbag light remains on.

Incident date: Jan 2, 2025

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, he smelled a burning odor permeating throughout the interior of the vehicle, prompting him to discontinue driving the vehicle. After a visual inspection of the exterior of the vehicle, the contact obse... Read more

Incident date: Sep 5, 2024

The reflector in the headlight assembly failed and the headlights are so dim it's unsafe to drive after dark.

Incident date: Nov 18, 2024

ENGINE STARTED MAKING LOUD SOUNDS AFTER OIL CHANGE AT 128, 000 MILES AND BEGAN TO SLOW DOWN WHILE DRIVING HAVING A HARD TIME ENGAGING TO NEXT GEAR. ENGINE LIGHT DID COME ONE And STOP AT CLOSES ATUO PARTS STORE TO HAVE IT CHECKED FOR ENGINE LIGHT TEST. SAFETY RISK TO DRIVE AND PASSAGERS IF CAR FALL... Read more

Incident date: Oct 24, 2024

- The tire side walls blew out. There are several tears approximately 2-3 inches long. - It happened going about 55 and maintaining control of the car was difficult. My wife was broke down alone in an isolated area. - I took the tire to Twin State Ford in St Johnsbury VT where it was looked at b... Read more

Incident date: Oct 24, 2024

I took this vehicle in on 5-19-2020 for recall (19543/NSTSA Recall 19V-839). Local dealership removed skid plate, inspection/pass. Over the next 3 yrs. the p/u was taken in because of battery drainage & then battery replacement. May 2024 it was taken in as all the rear lights stopped working (exactl... Read more

Incident date: Aug 2, 2024

VEHICLE ISSUED DTC'S P1326 AND CAR FAILED COMPLETELY IN THE MIDDLE OF A VERY BUSY EXPRESSWAY

Incident date: Apr 17, 2024

The brake pressure modulator valve leaks the transmission has problems and service airbags is on

Incident date: Apr 17, 2024

The brake pressure modulator valve leaks the transmission has problems and service airbags is on

Incident date: Sep 1, 2022

Becm module is failing currently we have an engine check light that illuminates every other drive. Started November 26th. We experienced reduced propulsion message . We have experience the car not going into gear to drive or go reverse. It seems these issues occur at random. Check light codes are u... Read more

Incident date: Sep 1, 2022

The glue that suppose to make sure my windshield is secure is no longer secure. The windshield moves as I am driving. It’s only on the corner of the driver side. Everything else is secured. Also my airbags (passenger and driver). There is a recall but its not showing when I run the Vin # .

Incident date: Sep 20, 2023

The contact owns a 2018 Ram 3500. The contact stated that the ABS system had failed to operate as needed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired due to the part being on b... Read more

Incident date: Sep 20, 2023

Vehicle loses power while on freeway when 4WD, Pre-Collision Assist, Hill Start Assist, and other warning messages display. Vehicle lost power approximately 5 times while registering message, but messages have displayed approximately 40-50 times in the past week before being services. Vehicle dealer... Read more

Incident date: Dec 1, 2022

Only one day old, 3000 series Solera Lippert (serial number2021125707-RA ) awning material tore away from camper and support arms fell down. Awning was glued to light bar and did not have any other support. The power arms fell within range of hitting a person if they were there at the time. No one w... Read more

Incident date: May 1, 2023

My vehicle started throwing an error with the stability track. This causes the whole car braking system to make my vehicle not go over 35 mph and vibrates the whole time. During this error, unable to turn on air conditioning.

Incident date: Jan 2, 2023

After driving the inside cabin smells like fuel along motor area and around front of car. No noticeable leaks. Dealer said no noticeable leaks, called Nissan Tech line, tech line had them check a few specific areas believe some pressurized fuel lines. Service manager said it is a known issue with no... Read more

Incident date: Feb 24, 2023

I bought this vehicle in Sept 2019 drove off the lot with it brand new and the headlights and whole dash lights went out when I hit a bump. For the next two years, the car kept having electrical problems when it rained or the vehicle was washed but the Virginia dealership could never duplicate the ... Read more

Incident date: Dec 23, 2022

"Front Right Malfunction Service Required." Recently purchased vehicle, dealer performed recalibration before sale (error did not display during test drive or before purchase). 30 minutes after purchase notification popped up, dealer agreed to pay for repair. Took to non-purchasing Mercedes dealer, ... Read more

Incident date: Dec 5, 2022

Our garage housed C250 4d SDN year 2013 had its service B performed 12-5-22 and revealed rust on Chassis. Was informed that this has been seen frequently on cars of this genre. Was told deterioration could result in chassis breaking and causing an accident. A recall for this issue occurred in Europe... Read more

Incident date: Oct 14, 2022

Rear subframe rusted through. This is a safety issue. The driver side is rusted through but not other. This a design flaw and Mercedes Benz should have recall. Many other people have reported this problem. I have serviced my vehicle via the MB dealership since owning the car. The only owner. No one ... Read more

Incident date: Jun 13, 2018

rotted subframe rear

Incident date: Jul 31, 2022

The interior driver side door handle broke and I was trapped inside my vehicle. Upon checking with the local Mercedes-Benz repair shop, this is a known problem with this type of vehicle and the design of the door handle is prone to this kind of a problem. As of now, the contact has stated that thei... Read more

Incident date: May 13, 2020

Per the attached Repair Order 948486 dated May 13, 2020, when I brought in the car to Fletcher Jones in Newport Beach for the airbag recall, I thought both of the Takata airbags were replaced and not just the passenger airbag. In fact, Repair Bill Job A states: “Replace Driver and Front Passenger ... Read more

Incident date: May 13, 2020

Incident date: Jul 11, 2022

The components of the engine being the camshaft adjusters, timing guide, timing chain, valves and pistons that all work to deliver power are faulty and have failed literally mid-drive. I was on a busy interstate during rush hour and nearly lost control of the vehicle as it just powered out while dri... Read more

2 injured

Incident date: Jul 11, 2022

2 injured

Incident date: Jul 11, 2022

2 injured

Incident date: Aug 2, 2022

intermittently the idle will vibrate the car and acceleration will quit and sputter. Very dangerous in many conditions. cannot drive car safely.

Incident date: Jul 11, 2022

2013 MERCEDES BENZ C250. CONSUMER WRITES IN REGARDS TO TAKTA AIRBAG SAFETY RECALL. THE CONSUMER STATED IT WAS DIFFICULT GETTING IN CONTACT WITH THE DEALER IN ORDER TO HAVE THE RECALL REPAIR COMPLETED. THE CONSUMER REQUESTED TO HAVE THE VEHICLE TOWED OR, PICKED UP BY THE DEALER, DUE TO HAVING MEDIC... Read more

Incident date: Apr 1, 2022

The door handle on the driver side stopped opening. I believe it became broken on the inside. Upon researching it I found that this is a recurring problem in many cars of my same make and model. Additionally I took the car to a mechanic to be fixed and apparently the dealerships are keeping the part... Read more

Incident date: Feb 5, 2022

The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving 60-65 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure had occurred twice while driving... Read more

Incident date: May 7, 2022

The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving approximately 5 MPH, the driver’s side air bags were inadvertently deployed. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, no ass... Read more

Incident date: Mar 17, 2022

The camshaft adjuster failed on my vehicle and created start up issues and had to be replaced at 123K miles. While not an immediate safety concern, the camshaft adjuster failure could lead to engine failure and is an inherent issue in this vehicle make and model. This is a flaw in the vehicle and Me... Read more

Incident date: Oct 1, 2021

MB have 51 000 miles at 1300 rpm acceleration getting rattling noise, just started two week.

Incident date: Nov 3, 2021

over the last week I noticed a strong gas smell outside the car as I walk around in the back I check the gas cap and it seals normally and stronger than the smell that comes out of the gas cap

Incident date: Nov 3, 2021

over the last week I noticed a strong gas smell outside the car as I walk around in the back I check the gas cap and it seals normally and stronger than the smell that comes out of the gas cap

Incident date: Aug 20, 2021

High pressure fuel pump failure causes unsafe driving conditions

Showing 50 of 345 complaints.

EPA Fuel Economy — 2013 MERCEDES-BENZ C250

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Automatic 7-spd (Rear-Wheel Drive)	22.0	31.0	25.0	Premium	$3,250

CO2 Emissions: 356.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2013 MERCEDES-BENZ C250

99 manufacturer communications from 74 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	16
350000 EQUIPMENT	9
118000 ELECTRICAL SYSTEM:SOFTWARE	7
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	6
060000 ENGINE (PWS)	5
060000 ENGINE AND ENGINE COOLING	4
100000 POWER TRAIN	4
010000 STEERING	4

162000 STRUCTURE:BODY

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

160000 STRUCTURE

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

060000 ENGINE AND ENGINE COOLING

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

060000 ENGINE (PWS)

Update engine electronics (ME-SFI) control unit software

118000 ELECTRICAL SYSTEM:SOFTWARE

Update engine electronics (ME-SFI) control unit software

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

060000 ENGINE AND ENGINE COOLING

Check Engine Light is on with DTC P030185/ P030685 for misfire cylinder 1 and 6.

060000 ENGINE (PWS)

Oil in engine wiring harness

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

"Anti-theft protection activated".

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ESP, BAS, PRE-SAFE - Fault message in instrument cluster

140000 AIR BAGS

Recall Campaign announcement for Takata driver airbags.

060000 ENGINE (PWS)

XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.

021400 SUSPENSION:FRONT:MACPHERSON STRUT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

021000 SUSPENSION:FRONT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

022400 SUSPENSION:REAR:SHOCK ABSORBER

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

XENTRY (MERCEDES): THE GARMIN SD CARD NAVIGATION FAILS TO CHANGE ROUTE WHEN DEVIATING FROM ORIGINAL, INTERPRETING INCORRECTLY ACCESS RESTRICTIONS ON ROADS, AND WHEN AT INTERSECTIONS NAVIGATION INSTRUCTIONS ABSENT. MODEL 205. NO YEARS LIS

113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

MERCEDES BENZ:E-CLASS HYBRID 2013-2015 STARTER MAY NOT REACH THE REQUIRED AMOUNT OF STARTING PROCEDURES. STOP/START FUNCTION IS NO LONGER AVAILABLE. *LJ

183000 VEHICLE SPEED CONTROL:CABLES

XENTRY: REGARDING TRANSIT RESISTANCES MALFUNCTION FAULT MESSAGE IN INSTRUMENT CLUSTER, INTERMITTENTLY, DUE SENSITIVITY OF SYSTEM - ESP, BAS, PRE-SAFE FOR MODEL SERIES 204/212/207 AS OF PRODUCTION YEAR 2013 AND SELECTED ENGINE VARIANTS.

220000 SEATS

The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.

220000 SEATS

Noises from flat spring core in backrest

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

010000 STEERING

XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

116000 ELECTRICAL SYSTEM:IGNITION

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1

110000 ELECTRICAL SYSTEM

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

010000 STEERING

Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE

This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced

160000 STRUCTURE

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). *PE

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

110000 ELECTRICAL SYSTEM

The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha

021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

353000 EQUIPMENT:ELECTRICAL

"SOS mbrace service not activated".

118000 ELECTRICAL SYSTEM:SOFTWARE

Software update of COMAND Online control unit.

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

XENTRY (MERCEDES): RED DISPLAY MESSAGE IN INSTRUMENT CLUSTER POWER STEERING MALFUNCTION AND STEERING ASSISTANCE IS REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

120000 EXTERIOR LIGHTING

Fault message in display - Right rear turn signal light inoperative

130000 VISIBILITY

Outside mirror fogged.

190000 TIRES

Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label

110000 ELECTRICAL SYSTEM

Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MERCEDES: THE AUTOMATIC TRANSMISSION DO NOT MEET INTERNAL SPECIFICATIONS, IN SOME VEHICLES, THAT CAUSES, IN SOME CASES, THE TRANSMISSION TO MAKE NOISES AND NEED TO HAVE AUTOMATIC TRANSMISSION REPLACED. MODELS 2011 204 (C SERIES), X204(C S

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

060000 ENGINE (PWS)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

XENTRY (MERCEDES): DISPLAYED IN MULTIFUNCTION "LANE KEEPING ASSIST IS INOPERATIVE AND ACTIVE LANE KEEPING ASSIST IS INOPERATIVE" WHEN DRIVING OVER LANE MARKING. MODELS 204 (C300, 350, 63, 250). *PE

060000 ENGINE (PWS)

XENTRY: M271.8 EVO ENGINE HAS POOR ACCELERATOR RESPONSE- LACK OF POWER UNDER FULL LOAD AND HIGH RPM. ENGINE DIAGNOSIS WARNING LAMP (CEL) LIGHTS UP, VEHICLE IS IN LIMP-HOME MODE (MAY OR MAY NOT BE INTERMITTENT). *JS

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

XENTRY (MERCEDES): AN INTERNAL ISSUE WITH ELECTRONIC STEERING LOCK IS CAUSING A FAILURE OF NO CRANKING, INTERMITTENT NO CRANK OR NO START AND WARNING ICONS WILL NOT ILLUMINATE IN ICM. MODEL GLK350, E350, 550. NO MODEL YEARS LISTED.

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

XENTRY (MERCEDES): AFTER IGNITION IS OFF, ROTARY LIGHT SWITCH SENDS WRONG SIGNAL DUE TO BATTERY DISCHARGED AND VEHICLE NOT STARTING. MODEL E350,550,63, C300,350,63,250, GLK350. NO MODEL YEARS LISTED. *PE

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

XENTRY (MERCEDES): AFTER TAKING VEHICLE OUT TRANSPORT MODE, INSTRUMENT CLUSTER DISPLAYS MESSAGE SOS MBRACE SERVICE NOT ACTIVATED. MODELS 2013 166, 172, 204, 207, 212, 218, 231, 463. *PE

MERCEDES-BENZ C250 — All Years Overview

Complete safety history for the MERCEDES-BENZ C250 across all model years (2012–2015).

21 Total Recalls

901 Total Complaints

0 Investigations

50 Reported Crashes

23 Reported Fires

0 Reported Deaths

MERCEDES-BENZ C250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2016	0	1	View
2015	4	16	View
2014	5	222	View
2013 (current)	7	345
2012	5	317	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 MERCEDES-BENZ C250

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2013 MERCEDES-BENZ C250

Technical Service Bulletins — 2013 MERCEDES-BENZ C250

Most Affected Components

MERCEDES-BENZ C250 — All Years Overview

MERCEDES-BENZ C250 — Year by Year

Other MERCEDES-BENZ Models