2002 MAZDA PROTEGE
4 recalls, 133 complaints - 124 TSBs
09E025000 May 11, 2009
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more
Consequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
09E012000 Apr 7, 2009
EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more
Consequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
06E064000 Jul 17, 2006
EXTERIOR LIGHTING
Defect Description
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED ... Read more
Consequence
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
06E038000 May 8, 2006
EXTERIOR LIGHTING
Defect Description
CERTAIN ALFAOTTO COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPM... Read more
Consequence
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy
ALFAOTTO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON MAY 10, 2006. OWNERS MAY CONTACT ALFAOTTO AT 626-656-2992 OR VISIT THEIR WEBSITE AT WWW.ALFAOTTO.COM.
Complaint Statistics
133 total complaints
19 crashes 3 fires 23 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SEAT BELTS | 14 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 13 |
| TIRES | 8 |
| ELECTRICAL SYSTEM | 6 |
| AIR BAGS:FRONTAL | 5 |
| VEHICLE SPEED CONTROL | 5 |
| SERVICE BRAKES, HYDRAULIC | 4 |
| ENGINE AND ENGINE COOLING | 4 |
| FUEL SYSTEM, GASOLINE | 4 |
| STRUCTURE:BODY | 3 |
TIRES
May 12, 2019
Incident date: May 7, 2019
BULGES ON SIDEWALLS OF BOTH PASSENGER TIRES. TIRES ARE 6 MONTHS OLD AND ONLY HAVE APPROXIMATELY 3,000 MILES.
WHEELS
May 12, 2019
Incident date: May 7, 2019
BULGES ON SIDEWALLS OF BOTH PASSENGER TIRES. TIRES ARE 6 MONTHS OLD AND ONLY HAVE APPROXIMATELY 3,000 MILES.
SERVICE BRAKES
May 4, 2016
Incident date: Feb 10, 2010
I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE... Read more
SEAT BELTS
May 4, 2016
Incident date: Feb 10, 2010
I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE... Read more
STRUCTURE:BODY
May 4, 2016
Incident date: Feb 10, 2010
I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE... Read more
EXTERIOR LIGHTING
Nov 2, 2015
Incident date: Sep 1, 2015
UNDERNEATH THE CAR IS NOTHING BUT RUST. IT IS AFFECTING THE UNDERCARRIAGE, THE BALL JOINTS, THE CONTROL ARM, AND THE CAR'S FRAME ITSELF. I HAVE REPLACED BOTH BALL JOINTS BOTH CONTROL ARM SHOCK AND THE CAR IS STILL HARD TO STEER
1 injured
SUSPENSION
Nov 2, 2015
Incident date: Sep 1, 2015
UNDERNEATH THE CAR IS NOTHING BUT RUST. IT IS AFFECTING THE UNDERCARRIAGE, THE BALL JOINTS, THE CONTROL ARM, AND THE CAR'S FRAME ITSELF. I HAVE REPLACED BOTH BALL JOINTS BOTH CONTROL ARM SHOCK AND THE CAR IS STILL HARD TO STEER
1 injured
STRUCTURE:BODY
Nov 2, 2015
Incident date: Sep 1, 2015
UNDERNEATH THE CAR IS NOTHING BUT RUST. IT IS AFFECTING THE UNDERCARRIAGE, THE BALL JOINTS, THE CONTROL ARM, AND THE CAR'S FRAME ITSELF. I HAVE REPLACED BOTH BALL JOINTS BOTH CONTROL ARM SHOCK AND THE CAR IS STILL HARD TO STEER
1 injured
VEHICLE SPEED CONTROL
Sep 24, 2015
Incident date: Jul 3, 2015
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE ... Read more
SERVICE BRAKES
Sep 24, 2015
Incident date: Jul 3, 2015
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE ... Read more
FUEL SYSTEM, GASOLINE
Sep 24, 2015
Incident date: Jul 3, 2015
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE ... Read more
STRUCTURE:FRAME AND MEMBERS
Sep 24, 2015
Incident date: Jul 3, 2015
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE ... Read more
SEAT BELTS
Sep 18, 2015
Incident date: Sep 18, 2015
DRIVERS SIDE SEAT BELT LATCH BROKE IN THE LATCHED POSITION. NECESSITATED TAKING THE LATCH APART TO RELEASE THE BELT.
SEAT BELTS
Dec 9, 2014
Incident date: Dec 5, 2014
I WAS DRIVING AT ABOUT 35 MPH AND HIT A BUMP ON THE ROAD THAT CAUSED THE DRIVER SEAT BELT BUCKLE TO COME LOOSE AND IT GOT IN MY WAY OF THE STEERING WHEEL. I WAS LUCKY TO BE DRIVING ON THE LEFT LANE ON ONE WAY STREET, I WAS ABLE PULL OVER, AND TO MY SURPRISE THE BUCKLE WOULDN'T LATCH TO THE FEMALE CO... Read more
ELECTRICAL SYSTEM
Dec 3, 2013
Incident date: Oct 17, 2013
RECENTLY PURCHASED A 2002 MAZDA PROTEGE5. WITHOUT WARNING, IT WOULDN'T START. THE LOW BEAM HEADLIGHT BURNED OUT. THE HEAT, STEREO, HEADLIGHTS & POWER WINDOWS ALL WORKED. THE CAR HAD NO POWER AND DIDN'T EVEN TURN OVER. ABOUT 15 MINS LATER, IT STARTED FINE AND NEVER HAD A PROBLEM AGAIN UNTIL A FEW DAY... Read more
ENGINE
Oct 25, 2013
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE FAILED TO START ACCOMPANIED BY AN ABNORMAL KNOCKING FROM THE ENGINE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MORE OFTEN WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRE... Read more
SEAT BELTS
Jun 22, 2013
Incident date: May 2, 2013
AT FIRST THE SEAT BELT LOCKED AND I COULD NOT GET OUT OF IT. AFTER ABOUT 15 MINUTES I WAS ABLE TO GET IT RELEASED. THANK GOD I WAS IN THE GARAGE AT HOME. THEN APPROX 6 WEEKS LATER I WAS LATCHING THE BELT TO THE BUCKLE AND THE DARN THING FELL APART. THE RIGHT REAR DOOR HANDLE BROKE LAST YEAR BUT SINC... Read more
SEAT BELTS
Dec 6, 2012
Incident date: Oct 22, 2012
THE DRIVER-SIDE SEATBELT LATCH FELL APART. THE SEATBELT IS NO LONGER OPERABLE. *TR
TIRES
Apr 28, 2012
Incident date: Apr 10, 2012
TIRE: FIREHAWK GT BL 205/50R16 87V 50K MILE TIRE. TREAD SEPARATION WITH ONLY 13,582 MILES ON THE TIRE. THE VEHICLE WAS PARKED WHEN THE TIRE WAS OBSERVED TO BE FLAT. ATTEMPTS TO INFLATE FAILED. REMOVED TIRE AND NOTICED TWO PLACES ON THE INWARD SIDE WHERE TREAD WAS SEPARATING - ONE SPOT WAS JUST OV... Read more
TIRES
Feb 22, 2012
Incident date: Feb 21, 2012
I WAS DRIVING ON 905 WEST, CLOSE TO THE 805 N EXIT, AND THE ROAD WAS BROKEN. THERE WAS A HOLE ON THE ROAD AND MY CAR'S TIRE EXPLOTED WHEN I DROVE BY IT. MY CAR'S ALIGNMENT IS LOST. I ALMOST HAD AN ACCIDENT BECAUSE OF IT. UNFORTUNATELY I DIDN'T HAVE A GOOD SPARE TIRE SO I HAD TO DRIVE TO MY HOUSE WIT... Read more
WHEELS
Feb 22, 2012
Incident date: Feb 21, 2012
I WAS DRIVING ON 905 WEST, CLOSE TO THE 805 N EXIT, AND THE ROAD WAS BROKEN. THERE WAS A HOLE ON THE ROAD AND MY CAR'S TIRE EXPLOTED WHEN I DROVE BY IT. MY CAR'S ALIGNMENT IS LOST. I ALMOST HAD AN ACCIDENT BECAUSE OF IT. UNFORTUNATELY I DIDN'T HAVE A GOOD SPARE TIRE SO I HAD TO DRIVE TO MY HOUSE WIT... Read more
ELECTRICAL SYSTEM
Feb 21, 2012
Incident date: Dec 1, 2010
THE CAR BEGAN TO SHUTTER AND DROPPED FROM 50 TO 25 IN SECONDS. THE CHECK ENGINE LIGHT (CIL) STARTING FLASHING AND THE CAR BEGAN TO STUTTER LIKE IT WAS GOING TO DIE, I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. STARTED CAR AGAIN THE CIL CONTINUED TO FLASH, IT ONLY WOULD ACCELERATE TO 25 MILE... Read more
ENGINE AND ENGINE COOLING
Feb 21, 2012
Incident date: Dec 1, 2010
THE CAR BEGAN TO SHUTTER AND DROPPED FROM 50 TO 25 IN SECONDS. THE CHECK ENGINE LIGHT (CIL) STARTING FLASHING AND THE CAR BEGAN TO STUTTER LIKE IT WAS GOING TO DIE, I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. STARTED CAR AGAIN THE CIL CONTINUED TO FLASH, IT ONLY WOULD ACCELERATE TO 25 MILE... Read more
FUEL SYSTEM, GASOLINE
Feb 21, 2012
Incident date: Dec 1, 2010
THE CAR BEGAN TO SHUTTER AND DROPPED FROM 50 TO 25 IN SECONDS. THE CHECK ENGINE LIGHT (CIL) STARTING FLASHING AND THE CAR BEGAN TO STUTTER LIKE IT WAS GOING TO DIE, I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. STARTED CAR AGAIN THE CIL CONTINUED TO FLASH, IT ONLY WOULD ACCELERATE TO 25 MILE... Read more
SEAT BELTS
Sep 30, 2011
Incident date: Sep 30, 2011
SEATBELT WILL NOT LOCK IN ON DRIVER'S SIDE AND TODAY THE HANDLE BROKE ON THE INSIDE DRIVER'S SIDE TO GET OUT OF THE CAR! *TR
ENGINE AND ENGINE COOLING
Feb 26, 2011
Incident date: Jun 1, 2010
I HAVE A 2002 MAZDA PROTEGE. WERE THE UPPER PASSENGER SIDE MOTOR MOUNT ATTACHES TO THE CAR BODY, THE CAR BODY METAL IS SEVERELY RUSTED AND STARTING TO SEPARATE ON THE INSIDE OF THE ENGINE COMPARTMENT. I DID TAKE THE CAR TO A MAZDA BODY SHOP AND THEY QUOTED ME IN THE AREA OF $1,000.00 TO FIX THE IS... Read more
SEAT BELTS
Feb 18, 2011
Incident date: Jul 9, 2010
DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *LN
STEERING
Jan 11, 2011
Incident date: Dec 9, 2010
2002 MAZDA POWER STEERING PUMP FAILURES. PUMP HAS BEEN REPLACED TWICE, NOW ON ITS 3RD UNIT.. CAR, A 2002 MAZDA PROTEGE5 HAS APPROX. 102,000 MILES ON IT. FIRST FAILURE WAS A COMPLETE FAILURE WITH LOSS OF STEERING WITH NO WARNING NOTICED. 2ND PUMP LEAK WAS DETERMINED BY MECHANIC CAUSING ERRATIC... Read more
ELECTRICAL SYSTEM
Dec 23, 2010
Incident date: Dec 15, 2010
2002 PROTEGE HEATER FAN SWITCH MALFUNCTIONED AND MELTED PLUG AND SWITCH ALMOST CAUSED A FIRE BUT IT WAS SMOKING WHEN IT FRIED AND CAUSED THE 4TH SPEED OF THE FAN NOT TO WORK I HAD TO SPLICE A NEW PLUG IN TO FIX THE ISSUE AND TO KEEP IT FROM CATCHING FIRE I HAVE PICTURES IF NEEDED. *LN
VEHICLE SPEED CONTROL
Dec 14, 2010
Incident date: Dec 21, 2009
TL* THE CONTACT OWNS A 2002 MAZDA PROTG. THE CONTACT WAS ENTERING A PARKING SPACE WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT ENGAGED THE BRAKE BUT THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO A POLE. SHE STATED THAT THE POLE STRUCK A BUILDING AND CAUSED MINOR DAMAGE TO THE BUILD... Read more
Crash
AIR BAGS:FRONTAL
Nov 29, 2010
Incident date: Nov 24, 2010
MYSELF, THE DRIVER, REAR-ENDED ANOTHER DRIVER AT A SPEED OF 35-40MPH. THE DRIVER SLAMMED ON HIS BRAKES AND I HAD NO TIME TO REACT. THE RESULT IS A TOTALED FRONT END W/ $4000+ OF REPAIRS. THE SEAT BELT DID NOT RESTRAIN ME AND THE AIRBAG DID NOT DEPLOY. THE CAR WILL BE TOTALED AND I SUFFERED EXTENSIVE... Read more
Crash
1 injured
SEAT BELTS
Nov 29, 2010
Incident date: Nov 24, 2010
MYSELF, THE DRIVER, REAR-ENDED ANOTHER DRIVER AT A SPEED OF 35-40MPH. THE DRIVER SLAMMED ON HIS BRAKES AND I HAD NO TIME TO REACT. THE RESULT IS A TOTALED FRONT END W/ $4000+ OF REPAIRS. THE SEAT BELT DID NOT RESTRAIN ME AND THE AIRBAG DID NOT DEPLOY. THE CAR WILL BE TOTALED AND I SUFFERED EXTENSIVE... Read more
Crash
1 injured
SEAT BELTS
Aug 11, 2010
Incident date: Aug 9, 2010
DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *TR
VEHICLE SPEED CONTROL
Mar 31, 2010
Incident date: Oct 31, 2009
ON 10/31/09, WHILE MOVING THE '02 MAZDA PROTEGE ES FROM 2ND BAY TO 1ST BAY IN MY SHOP, AT THE 1ST BAY EVEN BRAKE PEDAL BEING APPLIED, THAT CAR RUSHED FORWARD TO THE SHOP WALL ; MY SHOP WALL AND CAR CRASHED. MY ADDRESS IS [XXX](CELL) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A... Read more
Crash
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Jan 8, 2010
Incident date: Jan 8, 2010
TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE. WHILE DRIVING 25 MPH, THE RADIO STOPPED WORKING AND THEN SMOKE CAME OUT OF THE RADIO. THE CONTACT REMOVED THE FUSE TO DISENGAGE THE RADIO AFTER SMELLING THE WIRES BURNING. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT IS CONCERNED ABOUT THE RISK SINC... Read more
Fire
SEAT BELTS
Nov 20, 2009
Incident date: Oct 28, 1999
DRIVE SEAT BELT LATCH BROKE INTO PIECES. *TR
TIRES
Oct 20, 2009
Incident date: Oct 20, 2009
TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE WITH GOODYEAR AMERICAN EAGLE -H TIRES 205/55/16. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, SHE NOTICED A RUBBING, THUMPING SOUND. SHE STOPPED THE VEHICLE AND NOTICED BLISTERS ON THE SIDE OF THE REAR DRIVER SIDE TIRE. SHE INSTALLED THE SPARE AND WHE... Read more
LATCHES/LOCKS/LINKAGES
Aug 25, 2009
Incident date: Aug 21, 2009
1. NORMAL USE OF THE VEHICLE. 2. THE LEFT FRONT SEAT INSIDE DOOR HANDLE (DRIVER'S SIDE) BROKE OFF 1/28/09. ONLY WAY OUT IS TO CRAW OVER CENTER CONSOLE AND EXIT PASSENGER SIDE. 3. THE LEFT REAR SEAT INSIDE DOOR HANDLE BROKE OFF 8/22/09. CHILD HAD TO EXIT THE OPPOSITE SIDE OF THE CAR. 4. GOOGLE (NO... Read more
STRUCTURE:BODY:DOOR
Aug 25, 2009
Incident date: Aug 21, 2009
1. NORMAL USE OF THE VEHICLE. 2. THE LEFT FRONT SEAT INSIDE DOOR HANDLE (DRIVER'S SIDE) BROKE OFF 1/28/09. ONLY WAY OUT IS TO CRAW OVER CENTER CONSOLE AND EXIT PASSENGER SIDE. 3. THE LEFT REAR SEAT INSIDE DOOR HANDLE BROKE OFF 8/22/09. CHILD HAD TO EXIT THE OPPOSITE SIDE OF THE CAR. 4. GOOGLE (NO... Read more
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Jul 2, 2009
Incident date: Jun 24, 2009
TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE 5. THE CONTACT SMELLED A STRONG ODOR OF GASOLINE COMING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND WAS INFORMED THAT THE RETAINING BRACKET IN THE FUEL TANK WAS CORRODED. THE CORROSION PUNCTURED HOLES IN THE SENDING UNIT AND CAUSED FU... Read more
FUEL SYSTEM, GASOLINE
Jan 2, 2009
Incident date: Sep 24, 2008
I HAVE BEEN WORKING ON THIS CAR FOR MAYBE 2 YEARS AND THE LAST FEW MONTHS IT HAS BEEN MISFIRING ON CYLINDER 3. IT SEEMS THAT MANY OTHER PEOPLE HAVE HAD THIS PROBLEM BUT CANT SEEM TO FIGURE IT OUT. I HAVE REPLACED EVERYTHING THAT HAD TO DO WITH ELECTRICAL AND NOW I THINK IT MIGHT BE SOMETHING TO DO W... Read more
SEAT BELTS
Jan 2, 2009
Incident date: Sep 24, 2008
I HAVE BEEN WORKING ON THIS CAR FOR MAYBE 2 YEARS AND THE LAST FEW MONTHS IT HAS BEEN MISFIRING ON CYLINDER 3. IT SEEMS THAT MANY OTHER PEOPLE HAVE HAD THIS PROBLEM BUT CANT SEEM TO FIGURE IT OUT. I HAVE REPLACED EVERYTHING THAT HAD TO DO WITH ELECTRICAL AND NOW I THINK IT MIGHT BE SOMETHING TO DO W... Read more
ENGINE AND ENGINE COOLING
Jan 2, 2009
Incident date: Sep 24, 2008
I HAVE BEEN WORKING ON THIS CAR FOR MAYBE 2 YEARS AND THE LAST FEW MONTHS IT HAS BEEN MISFIRING ON CYLINDER 3. IT SEEMS THAT MANY OTHER PEOPLE HAVE HAD THIS PROBLEM BUT CANT SEEM TO FIGURE IT OUT. I HAVE REPLACED EVERYTHING THAT HAD TO DO WITH ELECTRICAL AND NOW I THINK IT MIGHT BE SOMETHING TO DO W... Read more
SEATS
Oct 11, 2008
Incident date: Jul 24, 2008
I WAS REAR-ENDED, I WAS A PASSENGER, A LOOSE LUG WRENCH CAME ,FROM THE TRUNK, THROUGH THE SEAT AND CRACKED ME IN THE RIBS. *TR
Crash
2 injured
VISIBILITY
Jul 17, 2008
Incident date: Jul 16, 2008
DRIVING CAR IN POURING TROPICAL RAINSTORM AT ABOUT 40MPH IN HEAVY SOUTHBOUND THREE LANE TRAFFIC. WINDSHIELD WIPERS WERE RUNNING ON LOW. TURNED WIPERS TO HIGH, THEY RAN FOR ABOUT ONE MINUTE, THEN STOPPED IN THE MIDDLE OF THE WINDSHIELD. HAD TO IMMEDIATELY PULL INTO CENTER LANE U-TURN TURNAROUND AND S... Read more
TIRES
Jul 16, 2008
Incident date: Apr 4, 2008
I STILL HAVE PLENTY OF TREAD LEFT ON MY TIRES, BUT I ALREADY REPLACED 2 AND FOUND OUT TODAY I HAVE TO REPLACE THE OTHER 2. ONE FRONT TIRE HAD A BULGE IN IT AND I REPLACED BOTH FRONT TIRES. MY BACK TIRE HAVE A HUMP IN THEM. WHICH IS GOING TO CAUSE THEM TO WEAR FASTER . *TR
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
May 8, 2008
Incident date: Jan 1, 1901
2002 MAZDA PROTEGE 5 HYDRAULIC ARM ON THE HATCH DOOR BROKE OFF. CONSUMER STATES THAT THE HATCH DOOR INSTANTLY SLAMMED DOWN . SHE OR HER SON COULD HAVE BEEN SERIOUSLY INJURED IF STANDING A LITTLE CLOSER TO THE VEHICLE. *NJ
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Apr 22, 2008
Incident date: Mar 30, 2008
THE HYDRAULIC ARM BROKE AND SNAPPED OFF AT THE METAL BALL JOINT SUDDENLY SLAMMING THE HATCH DOOR ON MY 2002 MAZDA PROTEGE 5 CLOSED. FORTUNATELY, MY SON AND I HAD JUST STEPPED BACK FROM THE REAR OF THE VEHICLE WHEN THIS HAPPENED. HAD EITHER ONE OF US STILL BEEN RETRIEVING ITEMS FROM THE BACK OF THE... Read more
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Feb 24, 2008
Incident date: Feb 10, 2008
REAR HATCH/LIFT GATE PROPS FAIL WHEN LIFT GATE/HATCH IS OPENED RESULTING IN CONCUSSION AS LIFT GATE/HATCH HITS ONE IN HEAD. THIS HAS HAPPENED TO US AS EACH STAY PROP FAILS INDEPENDENTLY. LUCKILY NONE OF OUR CHILDREN WERE UNDER THE HATCH/LIFT GATE. MADZA PART NUMBERS ARE: B25R-62-620C AND B25... Read more
1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 20, 2008
Incident date: Feb 19, 2008
2002 MAZDA PROTEGE5 WAS BEING DRIVEN AT SPEED NO GREATER THAN 40 MPH AND THE AUTOMATIC TRANSMISSION WOULD NOT SHIFT PAST 3RD GEAR. HAD CAR TOWED TO LOCAL DEALERSHIP WHERE I WAS INFORMED THE TRANSMISSION FAILED AND WOULD HAVE TO BE REPLACED. THE CAR ONLY HAS 72,200 MILES ON IT. IN NOVEMBER 2006 THE ... Read more
Showing 50 of 133 complaints.
Technical Service Bulletins, 2002 MAZDA PROTEGE
124 manufacturer communications from 91 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 25 |
| 110000 ELECTRICAL SYSTEM | 11 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 9 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 7 |
| 060000 ENGINE AND ENGINE COOLING | 7 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 6 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 5 |
| 980000 UNKNOWN OR OTHER | 4 |
09-016-23
Feb 28, 2023
110000 ELECTRICAL SYSTEM
Speedometer replacement procedure
09-016-23
Feb 28, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer replacement procedure
02-004-22a
Nov 18, 2022
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
09-024-22
Jul 18, 2022
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
01-006-22
Jun 22, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
02-004-22
May 24, 2022
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-014-22
Mar 29, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
01-003/22
Mar 17, 2022
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-003/22
Mar 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
00-001-22
Feb 23, 2022
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
01-006-21-3779b
Dec 21, 2021
110000 ELECTRICAL SYSTEM
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
05-002-21-3854
Dec 8, 2021
100000 POWER TRAIN
Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE)
01-006-21-3779a
Aug 24, 2021
060000 ENGINE AND ENGINE COOLING
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
01-006-21-3779a
Aug 24, 2021
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
09-025-21-3824
Aug 17, 2021
350000 EQUIPMENT
This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
SA-041-21
Jun 9, 2021
350000 EQUIPMENT
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section onc
01-005-21-3778
Feb 8, 2021
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t
01-006-21-3779
Feb 8, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
07-001-21-3775
Jan 26, 2021
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
00-001-21-3768
Jan 21, 2021
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
09-002-21-3770
Jan 21, 2021
110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-002-21-3770
Jan 21, 2021
180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-002-21-3770
Jan 21, 2021
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
MT-002-20
Aug 3, 2020
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
MT-002-20
Aug 3, 2020
200000 WHEELS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
09-006-20-3673a
Jul 20, 2020
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
00-001-20-3689
Mar 12, 2020
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
09-006-20-3673
Jan 13, 2020
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
02-002-20-3651
Jan 9, 2020
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
02-002-20-3651
Jan 9, 2020
350000 EQUIPMENT
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
02-002-20-3651
Jan 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
09-003-20-3671
Jan 9, 2020
110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility
09-003-20-3671
Jan 9, 2020
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility
07-002-19-3616a
Dec 17, 2019
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616a
Dec 17, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616a
Dec 17, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616
Jul 16, 2019
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616
Jul 16, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
00-003-19-3583
Mar 20, 2019
060000 ENGINE AND ENGINE COOLING
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
00-003-19-3583
Mar 20, 2019
070000 FUEL SYSTEM, GASOLINE
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
00-003-19-3583
Mar 20, 2019
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
00-003-19-3583
Mar 20, 2019
350000 EQUIPMENT
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
00-001-19-3560
Jan 14, 2019
350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
00-002-19-3561
Jan 14, 2019
030000 BRAKES (PWS)
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
09-005-19-3562
Jan 14, 2019
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
09-009-19-3566
Jan 14, 2019
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
01-004-19-3558
Jan 9, 2019
060000 ENGINE AND ENGINE COOLING
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
09-002-19-3554
Jan 3, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
01-001-19-3551
Jan 2, 2019
110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
01-002-19-3552
Jan 2, 2019
110000 ELECTRICAL SYSTEM
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
02-001-19-3550
Jan 2, 2019
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
00-001-18-3446a
Oct 10, 2018
350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
00-001-18-3446a
Oct 10, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
00-003-18-3480a
Oct 10, 2018
030000 SERVICE BRAKES, HYDRAULIC
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
00-003-18-3480a
Oct 10, 2018
350000 EQUIPMENT
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
09-014-18-3443a
Oct 10, 2018
160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
09-014-18-3443a
Oct 10, 2018
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
09-034-18-3430a
Oct 10, 2018
180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
09-034-18-3430a
Oct 10, 2018
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
01-016-18-3522
Sep 6, 2018
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
09-034-18-3430
Aug 31, 2018
180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
00-003-18-3480
May 11, 2018
030000 BRAKES (PWS)
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro
07-002-18-3432
Apr 16, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c
09-019-18-3450
Mar 26, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
01-008-18-3451
Mar 26, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
01-009-18-3452
Mar 26, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
02-006-18-3449
Mar 26, 2018
021300 SUSPENSION:FRONT:SHOCK ABSORBER
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
02-006-18-3449
Mar 26, 2018
022400 SUSPENSION:REAR:SHOCK ABSORBER
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
00-001-18-3446
Mar 22, 2018
350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
09-014-18-3443
Mar 22, 2018
160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-035-17-3080
Aug 7, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co
09-035-17-3080
Aug 7, 2017
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co
00-004-16-3237
Aug 11, 2016
350000 EQUIPMENT
RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER?S MANUAL.
0901216
Feb 26, 2016
350000 EQUIPMENT
Paint damage Mazda pocket paint guide
0900716
Feb 17, 2016
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer replacement procedure
0100516
Feb 15, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery test procedure requirements using the GR81291
0100516
Feb 15, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Battery test procedure requirements using the GR81291
01-003-15-3014
Feb 27, 2015
350000 EQUIPMENT
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.
09-034-14-2956
Aug 15, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:?MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.?WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO
00-002-14-2936
Jun 10, 2014
350000 EQUIPMENT
MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE
09-027-14-2935
Jun 10, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER?S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P
07-002-13-2842
Oct 28, 2013
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS
00-001-13-2748A
Apr 17, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER?S MANU
SB-09-005-13
Mar 11, 2013
350000 EQUIPMENT
MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE
SB-09-005-13
Mar 11, 2013
356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE
09-005-13-2781
Mar 11, 2013
350000 EQUIPMENT
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER?S FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH
00-001-13-2748
Jan 15, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER?S MANU
02-001-13-2752
Jan 14, 2013
350000 EQUIPMENT
SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH
00-004-12-2741
Dec 19, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER?S MANU
00307
Apr 18, 2007
980000 UNKNOWN OR OTHER
AVAILABILITY OF NON-REQUIRED TOOLS. *KB
0800306
Oct 4, 2006
140000 AIR BAGS
NON GENUINE ACCESSORIES AFFECT AIR BAG OPERATION. *KB
Showing 100 of 124 bulletins.
NHTSA Safety Investigations, MAZDA PROTEGE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA99029
Opened: Sep 30, 1999 , Closed: May 10, 2000
HEADLIGHT WIRE BREAKAGE
IN ITS LETTER DATED APRIL 21, 2000, MAZDA STATED THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 79,000 MODEL YEAR 1995 AND 1996 MAZDA PROTEGE VEHICLES BUILT FROM JUNE 1994 THROUGH JULY 1995.MAZDA DEALERS WILL REPAIR THE HEADLIGHT SWITCH ASSEMBLE
PE99038
Opened: May 20, 1999 , Closed: Sep 30, 1999
LOSS OF HEADLIGHTS
BASED ON THE REVIEW OF MAZDA'S INVESTIGATION AND TESTING, EXAMINATION OF TWO FAILED FIELD UNITS (A HEADLIGHT SWITCH AND A COMBINATION SWITCH), AND TELEPHONE INTERVIEWS OF SEVERAL COMPLAINANTS, IT APPEARS THAT THE HEADLIGHT LEAD WIRE WHICH IS ATTACHED TO AND LOCATED JUST BELOW THE TURN SIGNAL LEVER, ... Read more
PE94059
Opened: Jul 28, 1994 , Closed: Nov 30, 1994
AUTO RESTRAINT SYSTEM FAIL
There is no summary currently available
PE94029
Opened: Mar 24, 1994 , Closed: Jul 28, 1994
CRUISE CONTROL MALFUNCTION
There is no summary currently available
MAZDA PROTEGE - All Years Overview
Complete safety history for the MAZDA PROTEGE across all model years (1990, 2006).
38
Total Recalls
1,380
Total Complaints
4
Investigations
242
Reported Crashes
30
Reported Fires
4
Reported Deaths
MAZDA PROTEGE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |
| 2003 | 4 | 145 | View |
| 2002 (current) | 4 | 133 | |
| 2001 | 5 | 68 | View |
| 2000 | 3 | 126 | View |
| 1999 | 3 | 102 | View |
| 1998 | 2 | 53 | View |
| 1997 | 2 | 103 | View |
| 1996 | 2 | 91 | View |
| 1995 | 5 | 232 | View |
| 1994 | 1 | 89 | View |
| 1993 | 1 | 56 | View |
| 1992 | 1 | 72 | View |
| 1991 | 1 | 60 | View |
| 1990 | 1 | 45 | View |
| 1989 | 0 | 2 | View |