2000 MAZDA PROTEGE

3 recalls — 50 complaints

09E012000 Apr 7, 2009
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
06E026000 Mar 23, 2006
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
61,944 vehicles affected
01V024000 Feb 1, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME LEFT SIDE REAR BRAKE HOSES WERE DAMAGED DURING ASSEMBLY. BRAKE FLUID LEAKAGE COULD OCCUR.
Remedy: DEALERS WILL INSPECT THE BRAKE HOSE AND, IF NECESSARY, REPLACE THE HOSE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
13,000 vehicles affected
AIR BAGS Nov 27, 2019
TODAY WE GOT INTO AN ACCIDENT AND THE PASSENGER AIRBAG DIDN'T COME OUT UNTIL AFTER MY GRANDAUGHTER'S FACE HIT THE WINDSHEILD.
Crash 1 injured
UNKNOWN OR OTHER Apr 14, 2018
MY CAR GOES IN AND OUT OF OD BY ITS SELF AND THE OD BUTTON DOES NOT WORK WHILE IM DRIVING AND THE OD LIGHT FLASHES WHEN IT GOES ON AAND STOP WHEN IT DEACTIVATES IT SELF
ENGINE Apr 10, 2018
I DROVE THE CAR FOR 2 MILES AND THE LEFT UNDERSIDE OF THE ENGINE CAUGHT FIRE, NOW THE ENGINE IS DEAD AND IN NEED OF A NEW ENGINE?
Fire
ENGINE Apr 10, 2018
AFTER DRIVING 2 MILES OR LESS THE RIGHT UNDERSIDE OF THE ENGINE CAUGHT ON FIRE AND NOW THE ENGINE IS BLOWN.
Fire
ELECTRICAL SYSTEM Jun 21, 2017
CAR DOES NOT START UNLESS YOU JIGGLE STEERING WHEEL WHILE TURNING KEY OR PUMPING GAS PEDAL. HAD BATTERY CHECKED AS WELL AS STARTER AND IGNITIION SWITCH REPLACED BUT HAS NOT SOLVED PROBLEM.
AIR BAGS Nov 5, 2014
TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED INADVERTENTLY AND WITHOUT WARNING. NO INJURIES WERE REPORTED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD SAFELY AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
POWER TRAIN Nov 13, 2012
TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED THAT THE VEHICLE ENGINE TOOK A LONG TIME TO START UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.
SEAT BELTS Jul 6, 2012
THE LEFT FRONT SEAT BELT WOULD NOT RELEASE. MY SPOUSE SPENT FIFTEEN MINUTES TRYING TO GET IT UNBUCKLED AND POPPED A BLOOD VESSEL IN HER THUMB TRYING TO RELEASE IT. GOING TO REPLACE IT AND SEE WHAT HAPPENS. WILL CONTACT DEALER TO SEE IF IT CAN BE WARRANTIED. THEY SHOULD, IT IS A SAFETY ITEM! *TR
LATCHES/LOCKS/LINKAGES Oct 9, 2011
ALL DOORS DO NOT LOCK OR UNLOCK WHEN ACTIVATED. *TR
ELECTRICAL SYSTEM Oct 9, 2011
ALL DOORS DO NOT LOCK OR UNLOCK WHEN ACTIVATED. *TR
SERVICE BRAKES, ELECTRIC Jan 25, 2011
PASSENGER VEHICLES LEFT SIDE REAR BRAKE HOSES DAMAGED, BRAKE FLUID LEAKAGE. *TR
EXTERIOR LIGHTING Dec 25, 2010
THE DIM LIGHTS WENT OUT AND THE BRIGHT LIGHT INDICATOR CAME ON. FORTUNATELY THE BRIGHT LIGHTS WORKED, OR I WOULD HAVE BEEN DRIVING WITHOUT LIGHTS. THE TURN SIGNAL/LIGHT CONTROL WAND WAS REPLACED. ABOUT TWO MONTHS LATER THE PROBLEM REPEATED. IT WAS LATE WITHOUT MUCH TRAFFIC AND I DROVE HOME FOR 30 MILES WITH ONLY BRIGHT LIGHTS. THIS TIME I TOOK THE CAR TO THE MAZDA DEALER. THE WIRE CONTROLLING THE LIGHTS HAD OVER HEATED WHICH CAUSED THE WAND TO BURNOUT AND A WIRE CONNECTOR TO WARP. A NEW WIRE WAS THREADED FROM THE CONNECTOR THROUGH THE FIREWALL TO THE CONTROL WAND. THE LIGHTS ARE NOW WORKING. *TR
TIRES May 17, 2010
ON MAY 12, 2010 MY SON CALLED ME AT MY PHONE TO ADVISED ME THAT AS HE WAS DRIVING HIS 2000 MAZDA PROTEGE AND WITHOUT ANY REASON HIS FRONT PASSENGER SIDE TIRE GAVE UP ALL AROUND THE OUTSIDE SIDE CENTER OF THE TIRE MAKING A BLOWOUT NOISE AND WENT FLAT. HE WENT TO A TIRE SERVICES CENTER AND THERE HE WAS INFORMED THAT THERE IS NOTHING THEY CAN DO TO REPAIR THE TIRE AND ALSO THEY RECOMMENDED HIM TO CHANGE ALL THE TIRES (KUMHO SOLUS HP/4/PLUS-P195/55//15. I JUST BOUGHT TWO OF THEM IN DECEMBER. I WROTE TO KHOMO TIRES WEB-SITE ASKING IF THERE IS ANY RECALL FOR THE TIRES AND WHAT KIND OF GUARANTEE IS THERE. I NEVER GOT A REPLY. *TR
SUSPENSION Apr 15, 2009
MY 2000 MAZDA PROTEGE LX HAS HAD SOME "MAJOR SURGERY" LATELY. ABOUT A YEAR AGO (EARLY 2008), WHEN BACKING UP ESPECIALLY, THE CAR WOULD MAKE A STRESS THEN POP NOISE ON THE RIGHT SIDE AND TOWARDS THE MIDDLE UNDERSIDE OF THE CAR. I WAS TOLD THIS AND THAT. I HAD NEW REAR STRUTS PUT ON, ALIGNMENTS, TIGHTENING OF THE SUSPENSION, ETC. SOME OF THESE WORKED TEMPORARILY. MY CAR WAS INVOLVED IN AN "ACCIDENT" AT THE END OF DECEMBER 2008. WE HAD BAD SNOW AND ICE AND MY CAR'S LEFT FRONT TIRE HIT AN ICE RUT PRETTY GOOD. AFTER THAT, MY CAR POPPED AND POPPED. TURNS OUT, THE ENTIRE STEERING RACK AND EVERYTHING THAT GOES WITH IT HAD TO BE REPLACED. WHEN I DROVE THE CAR BACK TO WORK AFTER THE REPAIR, THE STICK SHIFT TURNED TO JELLO. I BARELY MADE IT BACK TO THE REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE BUSHING HAD COME APART. WELL, NOW I HAVE BEEN BATTLING A CREAKY CLUTCH PEDDLE. WITH EACH RELEASE, IT CREAKS LIKE AN OLD HINGE AS IF IT'S TRYING TO GET BACK INTO POSITION. IT'S GETTING WORSE. I TALKED TO MECHANICS AND READ ON-LINE ABOUT IT. SOME SAY IT COULD BE THE FLUID RESERVOIR (HOW EMPTY IT IS) OR THIS SPRING THAT IS RUBBING ON ANOTHER COMPONENT. THE PEDAL FEELS OKAY, IT'S NOT LOOSE. I JUST NOW WONDER IF THIS IS COINCIDENTAL DUE TO THE REPAIR OF THE STEERING RACK AND WEAK BUSHING OF THE STICK SHIFT. AND FOR THE RECORD, THE MANUAL IN THE CAR IS FOR AN AUTOMATIC TRANSMISSION, NOT A 5SPD. I BOUGHT THE CAR USED IN 2001 WITH 24,000 MILES ON IT. *TR
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Nov 21, 2006
I HAD BEEN IN AN ACCIDENT IN EARLY 2006 THAT WAS REPORTED TO THE POLICE AND WHEN I APPLIED MY BRAKES, THEY WERE NOT EFFECTIVE. I THOUGHT IT WAS THE TYPE OF TIRE I HAD ON MY CAR SO ABOUT 2 WEEKS AGO I SPENT 600 FOR TOP OF THE LINE TIRES. ON 11/17/2006, I WAS BEHIND A CAR THAT SLAMMED ON THEIR BRAKES AND WHEN I APPLIED MINE THEY DID NOT SLOW THE CAR DOWN SO I KEPT PUMPING THEM SO HARD I BRUISED MY FOOT AND CRASHED INTO THE PERSON IN FRONT OF ME TOTALING MY CAR. I HAD MY SEAT BELT ON BUT SINCE THERE WAS NO INDICATION THAT THE BRAKES WERE BEING APPLIED, THE BELT REMAINED LOOSE AND MY HEAD SMASHED INTO THE WINDSHIELD SHATTERING IT. AFTER GIVING MY INFO TO THE DRIVER I HIT AND MAKING SURE THAT I WAS ALRIGHT, HE LEFT AND SAID NOT TO WORRY AS THE DAMAGE TO HIS CAR WAS MINIMAL AND HE COULD FIX IT HIMSELF. AN OFFICER DID ARRIVE AND NOTED THAT MY TIRE MARKS WERE EXTREMELY FAINT ON THE DRIVERS SIDE AND ALMOST UNDETECTABLE ON THE PASSENGER SIDE WHICH SUPPORTED THE BRAKE FAILURE. I DON'T KNOW WHO I NEED TO CONTACT TO EXAMINE MY CAR TO DETERMINE THE BRAKE FAILURE BUT I NEED TO DO THIS BEFORE MY INSURANCE COMPANY CLAIMS THE CAR. ANY ASSISTANCE OR DIRECTION WOULD BE GREATLY APPRECIATED. *JB
Crash 1 injured
SEAT BELTS:FRONT:BUCKLE ASSEMBLY Nov 11, 2006
I WAS UNABLE TO RELEASE THE DRIVER'S SIDE SEAT BELT. I CRAWLED OUT UNDER IT AND EVENTUALLY GOT IT TO RELEASE. IT SEEMS TO WORK OK NOW BUT I'M NOW LEERY OF IT. *JB
POWER TRAIN:AUTOMATIC TRANSMISSION Oct 6, 2006
I JUST SPENT 2200 ON REPAIRS TO MY TRANSMISSION. MY VEHICLE HAD BEEN LUNGING FORWARD WHILE I WAS DRIVING AND THE REPAIR SHOP THOUGHT IT WAS THE TRANSMISSION. THEY FOUND MAJOR DAMAGE TO THE TRANSMISSION. IT WAS FIXED AND NOW MY VEHICLE IS LUNGING FORWARD AGAIN. IT JUST STARTED AGAIN TODAY. IF I HAD BEEN DRIVING TOO CLOSE TO SOMEONE, I WOULD HAVE HIT THEM. MAZDA NEEDS TO STEP UP AND FIX THIS AND DO A RECALL. NOW I HAVE TO GO AND LET THE SHOP TRY TO SEE WHY THIS IS GOING ON. I MAY BE OUT MORE MONEY. I HATE THIS CAR AND I WILL NEVER RECOMMEND MAZDA. AND JUST NOTE THIS VEHICLE ONLY HAS 59000 MILES. *JB
ENGINE AND ENGINE COOLING:ENGINE Jun 20, 2006
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
Crash
VEHICLE SPEED CONTROL Jun 20, 2006
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
Crash
POWER TRAIN:AUTOMATIC TRANSMISSION Jun 20, 2006
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
Crash
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Jun 20, 2006
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
Crash
POWER TRAIN:AUTOMATIC TRANSMISSION Jun 19, 2006
I FEEL THAT MY 2000 MAZDA PROTEGE DX WITH 56,000 MILES ON IT IS A VERY UNSAFE VEHICLE. THIS VEHICLE HAS SUCH LOW MILES ON IT TO BE GIVING ME ANY TROUBLE. WHEN I AM DRIVING, THE VEHICLE FEELS AS IF IT IS GOING INTO OVERDRIVE BY ITSELF AND THEN RETURNS BACK TO NORMAL. MY OVERDRIVE LIGHT FLASHES ON AND OFF WHEN THIS HAPPENS. THIS IS A VERY UNSAFE BECAUSE WHEN IT DOES THIS, IT LUNGES YOUR VEHICLE FORWARD. I HAVE NOT BEEN GOING VERY FAST WHEN THIS HAS HAPPENED. I AM VERY AFRAID TO DRIVE MY VEHICLE IN FEAR THAT AT A HIGHER SPEED, THIS COULD CAUSE AN ACCIDENT. I HAVE READ MANY COMPLAINTS THAT ARE SIMILAR AS MINE. SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE NO WARRANTY ON MY VEHICLE AND REALLY DON'T HAVE THE MONEY TO FIX IT, BUT IT HAS TO BE DONE. FROM WHAT I HAVE READ ON THE INTERNET, MAZDA HAS PRODUCED A VERY POOR TRANSMISSION. I FEEL THAT THIS IS ONLY THE START. I AM HOPING THIS WILL NOT LEAD TO ME PUTTING IN A NEW TRANSMISSION. THE TRANSMISSION SHOP READ THE CODE AS SOLENOIDS. I HAVE AN APPOINTMENT AT THE TRANSMISSION SHOP TO GET THE SOLENOIDS REPLACED. THIS WILL COST ABOUT 400.00. I AM HOPING THAT THIS WILL FIX MY VEHICLE AND GIVE ME PEACE OF MIND. *JB
VEHICLE SPEED CONTROL Jun 16, 2006
LESS THAN TWO MONTHS AFTER PURCHASING MY 2000 MAZDA PROTEGE NEW FROM THE DEALER I TOOK THE VEHICLE TO THE SERVICE DEPT. WHILE ACCELERATING, THE CAR WOULD JERK AND BUCK AS IF I HIT A BRICK WALL. THE CAR CONTINUED TO DO THIS. EACH TIME I COMPLAINED TO THE SERVICE DEPT. AT THE DEALERSHIP I WAS TOLD NOTHING WAS WRONG. I ALSO CONTACTED MAZDA CORP. TO INQUIRE IF THERE WERE ANY OTHER COMPLAINTS OR RECALLS. I WAS ADVISED THAT MAZDA HAD NOT RECEIVED ANY SIMILAR COMPLAINTS. JUST SHY OF THREE YEARS OF OWNERSHIP I AGAIN TOOK THE CAR TO THE DEALER SERVICE DEPT WITH THE SAME PROBLEM CONCERNING THE CAR'S ACCELERATION. THIS WAS MY THIRD REQUEST TO HAVE THE DEALER LOOK INTO THE MATTER. AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE CAR. THE CAR'S ACCELERATION CONTINUED TO ACT UP. ON MAY 26, 2006, WITH 66097 MILES ON THE VEHICLE MY ACCELERATOR STUCK AND I STRUCK ANOTHER VEHICLE AND A CEMENT BASE LIGHT POLE. EACH TIME I TOOK MY FOOT OFF THE BRAKE TO SHIFT FROM REVERSE OR DRIVE, MY CAR WOULD TAKE OFF ON ITS OWN. I HAVE SENT THE NHTSA A DETAILED WRITTEN COMPLAINT VIA POSTAL MAIL. THAT COMPLAINT IS DATED JUNE 5, 2006. *NM THERE WAS A HIGH PITCHED NOISE COMING FROM THE FRONT OF THE VEHICLE UPON ACCELERATION. THE VEHICLE NEEDED A FRONT END ALIGNMENT. THE CONSUMER A EXPERIENCED A FLAT TIRE, HOWEVER UPON OPENING THE TRUNK SHE DISCOVERED THE TOOL KIT WAS NOT THERE. ACCORDING TO THE OWNERS MANUAL THE TOOL KIT SHOULD HAVE BEEN THERE. UPDATED 07/10/06. *JB
Crash 1 injured
SUSPENSION Jun 16, 2006
LESS THAN TWO MONTHS AFTER PURCHASING MY 2000 MAZDA PROTEGE NEW FROM THE DEALER I TOOK THE VEHICLE TO THE SERVICE DEPT. WHILE ACCELERATING, THE CAR WOULD JERK AND BUCK AS IF I HIT A BRICK WALL. THE CAR CONTINUED TO DO THIS. EACH TIME I COMPLAINED TO THE SERVICE DEPT. AT THE DEALERSHIP I WAS TOLD NOTHING WAS WRONG. I ALSO CONTACTED MAZDA CORP. TO INQUIRE IF THERE WERE ANY OTHER COMPLAINTS OR RECALLS. I WAS ADVISED THAT MAZDA HAD NOT RECEIVED ANY SIMILAR COMPLAINTS. JUST SHY OF THREE YEARS OF OWNERSHIP I AGAIN TOOK THE CAR TO THE DEALER SERVICE DEPT WITH THE SAME PROBLEM CONCERNING THE CAR'S ACCELERATION. THIS WAS MY THIRD REQUEST TO HAVE THE DEALER LOOK INTO THE MATTER. AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE CAR. THE CAR'S ACCELERATION CONTINUED TO ACT UP. ON MAY 26, 2006, WITH 66097 MILES ON THE VEHICLE MY ACCELERATOR STUCK AND I STRUCK ANOTHER VEHICLE AND A CEMENT BASE LIGHT POLE. EACH TIME I TOOK MY FOOT OFF THE BRAKE TO SHIFT FROM REVERSE OR DRIVE, MY CAR WOULD TAKE OFF ON ITS OWN. I HAVE SENT THE NHTSA A DETAILED WRITTEN COMPLAINT VIA POSTAL MAIL. THAT COMPLAINT IS DATED JUNE 5, 2006. *NM THERE WAS A HIGH PITCHED NOISE COMING FROM THE FRONT OF THE VEHICLE UPON ACCELERATION. THE VEHICLE NEEDED A FRONT END ALIGNMENT. THE CONSUMER A EXPERIENCED A FLAT TIRE, HOWEVER UPON OPENING THE TRUNK SHE DISCOVERED THE TOOL KIT WAS NOT THERE. ACCORDING TO THE OWNERS MANUAL THE TOOL KIT SHOULD HAVE BEEN THERE. UPDATED 07/10/06. *JB
Crash 1 injured
TIRES Jun 16, 2006
LESS THAN TWO MONTHS AFTER PURCHASING MY 2000 MAZDA PROTEGE NEW FROM THE DEALER I TOOK THE VEHICLE TO THE SERVICE DEPT. WHILE ACCELERATING, THE CAR WOULD JERK AND BUCK AS IF I HIT A BRICK WALL. THE CAR CONTINUED TO DO THIS. EACH TIME I COMPLAINED TO THE SERVICE DEPT. AT THE DEALERSHIP I WAS TOLD NOTHING WAS WRONG. I ALSO CONTACTED MAZDA CORP. TO INQUIRE IF THERE WERE ANY OTHER COMPLAINTS OR RECALLS. I WAS ADVISED THAT MAZDA HAD NOT RECEIVED ANY SIMILAR COMPLAINTS. JUST SHY OF THREE YEARS OF OWNERSHIP I AGAIN TOOK THE CAR TO THE DEALER SERVICE DEPT WITH THE SAME PROBLEM CONCERNING THE CAR'S ACCELERATION. THIS WAS MY THIRD REQUEST TO HAVE THE DEALER LOOK INTO THE MATTER. AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE CAR. THE CAR'S ACCELERATION CONTINUED TO ACT UP. ON MAY 26, 2006, WITH 66097 MILES ON THE VEHICLE MY ACCELERATOR STUCK AND I STRUCK ANOTHER VEHICLE AND A CEMENT BASE LIGHT POLE. EACH TIME I TOOK MY FOOT OFF THE BRAKE TO SHIFT FROM REVERSE OR DRIVE, MY CAR WOULD TAKE OFF ON ITS OWN. I HAVE SENT THE NHTSA A DETAILED WRITTEN COMPLAINT VIA POSTAL MAIL. THAT COMPLAINT IS DATED JUNE 5, 2006. *NM THERE WAS A HIGH PITCHED NOISE COMING FROM THE FRONT OF THE VEHICLE UPON ACCELERATION. THE VEHICLE NEEDED A FRONT END ALIGNMENT. THE CONSUMER A EXPERIENCED A FLAT TIRE, HOWEVER UPON OPENING THE TRUNK SHE DISCOVERED THE TOOL KIT WAS NOT THERE. ACCORDING TO THE OWNERS MANUAL THE TOOL KIT SHOULD HAVE BEEN THERE. UPDATED 07/10/06. *JB
Crash 1 injured
ENGINE AND ENGINE COOLING:ENGINE May 12, 2006
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THERE WAS A LOUD EXPLOSION FROM THE ENGINE. THE VEHICLE WAS NOT PULLED OVER BUT CONTINUED TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN INSPECTED, THE NUMBER 2 CYLINDER HAD BLOWN A SPARK PLUG THROUGH THE MOTOR. THE SPARK PLUG WAS IN 3 PIECES, THE PLUG WIRES WERE STILL CONNECTED TO THE TOP OF THE PLUG, THE THREADED PORTION OF THE PLUG WAS STILL IN THE CYLINDER, AND THE THIRD PIECE WAS INSIDE THE ENGINE. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED. UPDATED 05/30/2006. *AK
POWER TRAIN:AUTOMATIC TRANSMISSION Jan 8, 2006
AS I ACCELERATED TO 30 MPH, THE "O/D OFF" LIGHT ON THE DASHBOARD FLASHED AND THE SPEEDOMETER STAYED AT ZERO, EVEN THOUGH I WAS DRIVING AS FAST AS THE OTHER CARS ON THE STREET. IT FELT LIKE NEUTRAL GEAR. THE MANUAL INDICATES THE FLASHING LIGHT IS DUE TO AN ELECTRICAL PROBLEM WITH THE TRANSMISSION. I REMEMBERED THAT WITHIN A FEW MONTHS OF PURCHASING THIS NEW CAR, THE TRANSMISSION WAS REPLACED DUE TO PECULIAR SOUNDS, SO I WORRY ABOUT THE QUALITY OF THIS COMPONENT SINCE I DO NOT DRIVE MUCH. *JB
TIRES:TREAD/BELT Dec 15, 2005
CONSUMER TREAD ON REAR TIRE SEPERATED. *TS *JB
AIR BAGS:FRONTAL Nov 11, 2005
FRONT END IMPACT OF AT LEAST 45 MPH WITHOUT APPLYING BRAKES. ALMOST DIRECT FULL CONTACT WITH FRONT END (SLIGHTLY MORE ON ONE SIDE). FRONT AIR BAGS DID NOT DEPLOY. SEAT BELT RESTRAINED FORWARD MOTION BUT INJURY WAS INCURRED TO NECK AND BACK DUE TO FORCE OF COLLISION. *NM
Crash 1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Oct 24, 2005
DT: THE CONTACT STATED THAT ABOUT A YEAR TRANSMISSION WAS REPLACED. NOW THE ENGINE LIGHT IS COMING ON. THE BRAKES ARE NOT TIGHT ENOUGH AND THEY ARE NOT WORKING. *AK
ENGINE AND ENGINE COOLING Oct 24, 2005
DT: THE CONTACT STATED THAT ABOUT A YEAR TRANSMISSION WAS REPLACED. NOW THE ENGINE LIGHT IS COMING ON. THE BRAKES ARE NOT TIGHT ENOUGH AND THEY ARE NOT WORKING. *AK
POWER TRAIN:AUTOMATIC TRANSMISSION Oct 24, 2005
DT: THE CONTACT STATED THAT ABOUT A YEAR TRANSMISSION WAS REPLACED. NOW THE ENGINE LIGHT IS COMING ON. THE BRAKES ARE NOT TIGHT ENOUGH AND THEY ARE NOT WORKING. *AK
POWER TRAIN:AUTOMATIC TRANSMISSION Oct 7, 2005
OWN A 2000 MAZDA PROTEGE DX W/AUTO & AIR, 41K MILES THAT WAS PURCHASED NEW. UPON DRIVING FOR 45 MINUTES ON THE HIGHWAY, THE O/D TRANSMISSION LIGHT STARTS BLINKING. WHEN I BRING TO THE CAR TO A STOP, TURN OFF THE ENGINE AND RESTART, THE LIGHT IS NO LONGER FLASHING. I DO NOT DRIVE THE CAR FOR MORE THAN A FEW MINUTES AFTER THE O/D LIGHT STARTS FLASHING BEFORE LETTING THE CAR SIT FOR SEVERAL HOURS. THE TRANSMISSION FLUID ALSO GETS DIRTY AT AN ACCELERATED RATE VS. WHAT WOULD NORMALLY BE EXPECTED FOR A CAR. LAST FULL FLUSH AT 38K MILES, AND THE FLUID IS NOW BROWNISH-RED. TRANSMISSION SHOPS TELL ME I NEED A NEW TRANSMISSION FOR $1,500, BUT I CAN IMAGINE I'D NEED THAT ON A WELL-MAINTAINED JAPANESE CAR WITH 41K MILES. AT THIS POINT I'M AFRAID TO DRIVE THE CAR FOR FEAR THE TRANSMISSION WILL FAIL (FROM WHAT I'VE BEEN TOLD) AT ANY MOMENT. I'VE HEARD THIS PROBLEM IS PREVALENT IN THE 626, AND ALSO HAPPENS IN THE PROTEGE. PLEASE HELP IN CREATING A RECALL ON THIS ISSUE.*JB
SEAT BELTS:REAR/OTHER Jul 26, 2005
I OWN A 2000 MAZDA PROTEGE WHICH I PURCHASED IN APRIL OF 2000. WELL TWICE THE SEATBELT ON THE BACK SEAT RIGHT SIDE HAS STAYED JAMMED. I HAD FIXED BEFORE AT A MAZDA DEALERSHIP. HOWEVER WHEN I WENT BACK ON THE SECOND OCCASION I WAS TOLD THAT MY WARRANTY EXPIRED AND TO GET A NEW SEATBELT WOULD COST $500 . I FEEL THIS IS A MANUFACTURERS DEFECTED AND I SHOULDN'T BE CHARGED. WHEN I EXPRESSED THIS TO THE MANUFACTURER I WAS GIVEN THE RUNAROUND, OR TOLD TO SPEAK TO MAZDA OR TOLD TO GO BACK TO THE DEALERSHIP BECAUSE IT WASN'T THEIR PROBLEM. NEEDLESS TO IN THE END I GOT A "SO SUE US " STATEMENT. WHAT CAN I DO OR CAN YOU HELP?
SEAT BELTS:FRONT Jul 12, 2005
DT: THE CONSUMER HAS A 2000 MAZDA PROTEGE. THE DRIVER'S LOWER SEAT BELT FELL APART. THE CONSUMER HAS CONTACTED SEVERAL DEALER WHO TOLD HER THE SHE COULDN'T GET A REPLACEMENT. ALL OF THE OTHER SEAT BELTS ARE FINE AND THERE ARE NO CRACKS IN THEM. THE CONSUMER'S VEHICLE HAS NOT BEEN IN AN ACCIDENT. *NM
AIR BAGS Jul 6, 2005
MY CHECK ENGINE LIGHT BEGAN COMING ON IN JUNE 2003 AND THEY REPLACED AN OXYGEN SENSOR. MY CAR WAS FINE UNTIL RECENTLY. I HAD AN OIL CHANGE IN APRIL AND THE LIGHT CAME ON AGAIN, BUT IT ONLY LASTED A FEW DAYS. TWO WEEKS I HAD AN OIL CHANGE AND RIGHT AFTER THE SERVICE THE CHECK ENGINE LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP AND COMPLAINED THAT THE LIGHT CAME AGAIN AFTER THEY SERVICED IT. THIS MAKES IT TWICE THAT I HAD MY CAR SERVICED AND THE LIGHT COMES ON. ALSO, I WAS NEVER INFORMED ABOUT THE RECALL IN JANUARY 2001 ABOUT THE BREAKS. I HAD BRAKE SERVICE DONE LAST YEAR AND I WAS TOLD I NEEDED BRAKE SERVICE AGAIN.
AIR BAGS:FRONTAL May 17, 2005
I DON'T REMEMBER THE EXACT DATE OF FAILURE BUT IT WAS CLOSE TO THE DATE I PROVIDED. I WAS DRIVING DOWN THE ROAD AND MY 2000 MAZDA PROTEGE STARTED BUCKING. WHEN I CALLED THE DEALERSHIP AND TOLD THEM THAT I THOUGHT THE TRANSMISSION WENT BAD THEY TREATED ME LIKE I DIDN'T KNOW WHAT I WAS TALKING ABOUT. SURE ENOUGH I DROPPED IT OFF AND THEY DIANOSED IT WITH A BAD TRANSMISSION.IT WAS 2000 MILES OUT OF WARRANTY. THANKFULLY MAZDA PAID FOR THE TRANSMISSION BEING SO RECENT OUT OF WARRANTY BUT I HAD TO PAY $700.00 IN LABOR. SINCE THEN I HAVE FOUND THAT THOSE VEHICLES WERE PLAGUED WITH THAT PROBLEM AND SINCE THEN THE CAR JUST HASN'T DRIVEN LIKE IT USED TOO. I AM SADLY DISSAPOINTED SINCE I USED TO WORK AT A MAZDA DEALERSHIP AND THE MAZDA B4000 I HAD ALSO PURCHASED HAS PROBLEMS TOO.
1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION Apr 15, 2005
I TOOK MY 2000 MAZDA PROTEGE TO THE DEALER TO HAVE THE REAR BUMPER REPAIRED. I HAD BEEN HIT FROM BEHIND. WHILE THE CAR WAS AT THE DEALERSHIP I ASKED TO HAVE THE OIL CHANGED . THE SERVICE MAN CONTACTED ME, AND TOLD ME THE TRANSMISSION GASKET HAD A LEAK. I CALLED SEVERAL AUTOMOB ILE REPAIR SHOPS, AND FOUND THE COST OF REPAIRING THE GASKET CHEAPER THAN AT DEALERSHIP, ESPECIALLY SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. I WAS TOLD BY THE REPAIRMAN THAT IT WAS NOT JUST THE GASKET, BUT THE PUMP - BASICALLY THE ENTIRE TRANSMISSION. THE COST WAS OVER $2200 TO BE REPAIRED. I PURCHASED THE CAR NEW, AND IT ONLY HAD ABOUT 36,000 MILES ON IT NOW. THE CAR HAS RECEIVED REGULAR MAINTAINENCE. I THINK THERE WAS A MAJOR DEFECT FOR A CAR WITH SO FEW MILES ON IT TO HAVE AN ENTIRE TRANMISSION REPLACED.*AK
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Jan 2, 2005
REAR PASSENGER DOOR REMOTE LOCKING ACTUATOR FAILED. *JB
POWER TRAIN Nov 18, 2004
RE DEFECTIVE TRANSMISSION ON 2000 MAZDA PROTEGE, HAD TWO TRANSMISSIONS FAIL IN 71,000 MILES. *BF THIS WAS THE CONSUMER'S DAUGHTER'S VEHICLE. *SC
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Oct 7, 2004
WHILE DRIVING 50 MPH CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. ALSO, WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP. HOWEVER, CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK.....THE TRANSMISSION COST $1,800.00 TO BE REPLACED. THE CONTACT STATED THAT A VEHICLE WITH NOT MUCH MILEAGE SHOULD NOT HAVE A MAJOR TRANSMISSION FAILURE. THE CAR JERKED AND WAS SHIFTING GEARS WHILE DRIVING. IT WAS CLEARLY A DEFECTIVE TRANSMISSION. *AK
POWER TRAIN:AUTOMATIC TRANSMISSION Oct 7, 2004
WHILE DRIVING 50 MPH CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. ALSO, WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP. HOWEVER, CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK.....THE TRANSMISSION COST $1,800.00 TO BE REPLACED. THE CONTACT STATED THAT A VEHICLE WITH NOT MUCH MILEAGE SHOULD NOT HAVE A MAJOR TRANSMISSION FAILURE. THE CAR JERKED AND WAS SHIFTING GEARS WHILE DRIVING. IT WAS CLEARLY A DEFECTIVE TRANSMISSION. *AK
POWER TRAIN:AUTOMATIC TRANSMISSION Aug 26, 2004
FAILED TRANSMISSION AT AROUND 37,000 MILES.*AK
POWER TRAIN:AUTOMATIC TRANSMISSION Aug 18, 2004
VEHICLE RECENTLY REPAIRED FOR TRANSMISSION FAILURE, WHICH NECESSITATED REPAIRS IN EXCESS OF $2,500.00. *LA (NAR) *CB
ELECTRICAL SYSTEM May 11, 2004
CHECK ENGINE LIGHT ILLUMINATED. VEHICLE WOULD NOT ACCELERATE UP ON HILLS. MECHANIC DETERMINED THAT COMPUTER HAD A BAD SOLENOID. *AK
TIRES:SIDEWALL Apr 27, 2004
DRIVER'S SIDE TIRE DEVELOPED A BUBBLE ON THE SIDEWALL. *AK
TIRES:SIDEWALL Apr 27, 2004
DRIVER'S SIDE TIRE DEVELOPED A BUBBLE ON THE SIDEWALL. *AK
AIR BAGS:FRONTAL Mar 25, 2004
AFTER A 30 MPH VEHICLE FRONTAL COLLISION, THE FRONT AIR BAG DID NOT DEPLOY. THE CONSUMER SUFFERED SKIN BURIES. PLEASE PROVIDE MORE INFORMATION. *JB
Crash 1 injured
WHEELS:HUB Mar 4, 2004
2000 MAZDA PROTEGE DX. SINCE PURCHASE IN 3/2000, THE CAR WILL OCCASIONAL JOLT WHEN ACCELERATING. NO MECHANIC CAN SAY WHY. THE TRUNK IS HARD TO GET INTO. THE REAR DOOR SEALS CONTINUE TO COME FREE (THE BACK SEAT IS REARLY USED). HUB CAP CLAMPS ARE BROKEN/MISSING (POINTED OUT TO ME IN YESTERDAYS OIL CHANGE) NOW RESULTING IN LOSS OF A HUB CAP . THIS MORNING I NOTICED BOTH REAR DOOR WINDOWS WHERE GLASS MEETS THE DOOR- THE TO OF DOOR IS BOWED AND SEAL IS BOWED OUT AS WELL. THE BRAKES SQUEAK- EVERYTIME I HAVE OIL CHANGED (EVERY 3000 MILES) I COMPLAIN, THEY ARE CHECKED AND I AM TOLD THEY ARE FINE.
VEHICLE SPEED CONTROL Mar 4, 2004
2000 MAZDA PROTEGE DX. SINCE PURCHASE IN 3/2000, THE CAR WILL OCCASIONAL JOLT WHEN ACCELERATING. NO MECHANIC CAN SAY WHY. THE TRUNK IS HARD TO GET INTO. THE REAR DOOR SEALS CONTINUE TO COME FREE (THE BACK SEAT IS REARLY USED). HUB CAP CLAMPS ARE BROKEN/MISSING (POINTED OUT TO ME IN YESTERDAYS OIL CHANGE) NOW RESULTING IN LOSS OF A HUB CAP . THIS MORNING I NOTICED BOTH REAR DOOR WINDOWS WHERE GLASS MEETS THE DOOR- THE TO OF DOOR IS BOWED AND SEAL IS BOWED OUT AS WELL. THE BRAKES SQUEAK- EVERYTIME I HAVE OIL CHANGED (EVERY 3000 MILES) I COMPLAIN, THEY ARE CHECKED AND I AM TOLD THEY ARE FINE.