Complaint Statistics
91 total complaints
31 crashes 2 fires 33 injuries
Top Reported Components
| Component | Complaints |
|---|
| AIR BAGS:FRONTAL | 18 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 5 |
| AIR BAGS | 5 |
| VEHICLE SPEED CONTROL | 4 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 4 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 3 |
| SEAT BELTS:FRONT:RETRACTOR | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | 3 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 2 |
Incident date: Jan 1, 1999
I HAVE HAD A PROBLEM WITH MY VEHICLE - THE MAZDA PROTG MENTIONED UNDER "SUBJECT" OF THIS E-MAIL - ACCELERATING WITHOUT THE GAS PEDAL BEING TOUCHED ON AT LEAST THREE OCCASIONS SINCE I PURCHASED IT NEW IN THE FALL OF 1996. THE VEHICLE ALSO EXHIBITED INTENSE RUMBLING WHEN IN DRIVE AND WAITING AT IDLE A
... T A STOP SIGN OR TRAFFIC LIGHT. ON ONE OF SEVERAL OCCASIONS THAT I RETURNED THE VEHICLE TO THE DEALER ABOUT THE LATTER PROBLEM, A YOUNG ATTENDANT AT THE DEALER (MAZDA MAPLE SHADE IN MAPLE SHADE, NEW JERSEY) MENTIONED - APPARENTLY INADVERTENTLY - THAT THE RUMBLING WAS A "FACTORY DEFECT". I NEVER MENTIONED THE ACCELERATION PROBLEM SINCE I HAD ALWAYS MANAGED TO PUT ON THE BREAKS FIRMLY WHENEVER IT OCCURRED, AND THEREBY PREVENTED MOVEMENT THAT COULD HAVE CAUSED SERIOUS DAMAGE TO ANYTHING IN FRONT OF ME AS WELL AS THE CAR. THE VEHICLE ALSO HAS AN ELECTRONIC FEATURE THAT CAUSES IT TO AUDIBLY "REV UP" THE MOTOR BRIEFLY (APPROXIMATELY SEVERAL SECONDS, BUT LESS THAN A MINUTE) TO WARM UP. ONCE THE WARM-UP CYCLE ENDS THE CAR "REVS DOWN" TO A NORMAL IDLE SOUND. EVENTUALLY I HAD ANOTHER PROBLEM WITH THE CAR THAT REQUIRED THAT A MAJOR REPAIR BE DONE TO THE TRANSMISSION - AT EXPENSE TO ME SINCE THE EXTENDED WARRANTY I HAD PURCHASED HAD WORN OUT. THE REPAIR FIXED NOT ONLY THE NEW PROBLEM BUT -COINCIDENTALLY ACCORDING TO THE DEALER - THE RUMBLING. I HAVE ALSO NOT HAD THE ACCELERATION PROBLEM SINCE THE TRANSMISSION PROBLEM WAS FIXED. ALL OF THESE PROBLEMS APPEAR TO ME TO HAVE BEEN CONNECTED. I WOULD LIKE TO KNOW IF OTHER PURCHASERS OF THIS VEHICLE HAVE HAD SIMILAR PROBLEMS. FROM NHTSA WEB SITE. *TRRead more
Incident date: May 3, 2005
MY 1996 MAZDA PROTEGE LX (1.5 LITER ENGINE) SUFFERS FROM SUCH EXTREME ENGINE VIBRATION THAT THE CAR HAS RECENTLY BECOME PRACTICALLY UNDRIVEABLE DESPITE ITS LOW MILEAGE OF 83,000K AND A GOOD MAINTENANCE HISTORY. THE CAR SHAKES SEVERELY WHEN STARTING, JERKS SEVERELY WHEN SHIFTING GEARS AND IS SURGING
... ALMOST UNCONTROLLABLY AT VARIOUS TIMES. IT IS UNSAFE AND I HAVE BEEN TOLD THAT ALL ENGINE MOUNTS MUST BE REPLACED AT THIS TIME. IN LOOKING AT THE VECHICLE HISTORY, THERE HAS BEEN MANUFACTURER SERVICE BULLETINS ABOUT EXCESSIVE ENGINE VIBRATION. I BELIEVE THIS TO BE A SIGNIFICANT MANUFACTURER DEFECT THAT CAUSES UNSAFE CONDITIONS AND UNDUE BURDEN AND EXPENSE TO CONSUMERS. THE ESTIMATE FUTURE EXPENSE TO ME IS CLOSE TO $1,000.00.Read more
Incident date: Oct 12, 2004
CONSUMER'S VEHICLE WAS REAR ENDED WHILE STOPPING AT A TRAFFIC LIGHT, WHICH CAUSED A CHAIN REACTION WITH TWO OTHER VEHICLES. CONSUMER'S HEAD IMPACTED THE STEERING WHEEL , THE SEAT BACK, AND THEN THE STEERING WHEEL AGAIN. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash
1 injured
WHILE DRIVING CONSUMER NOTICED THAT TRANSMISSION FAILED TO SHIFT GEARS. AFTER BEING INSPECTED CONSUMER CONCLUDED THAT TRANSMISSION HAD FAILED AND NEEDED REPLACEMENT. *AK
Incident date: Jul 11, 2003
WHILE DRIVING CAR ON HIGHWAY AIR CONDITIONER SEIZED BREAKING BELT AND CAUSING ME TO LOSE POWER STEERING
Incident date: Jul 2, 2003
CAR STARTED SMOKING & WITHIN LESS THAN 10 MINUTES THE FIRE THAT STARTED UNDER THE HOOD HAD HALF THE CAR ENGULFED IN FLAMES, WITHIN 25 MINUTES THE WHOLE CAR WAS COMPLETELY BURNED UP FROM FRONT TO BACK.
Fire
Incident date: Jul 2, 2003
CAR STARTED SMOKING & WITHIN LESS THAN 10 MINUTES THE FIRE THAT STARTED UNDER THE HOOD HAD HALF THE CAR ENGULFED IN FLAMES, WITHIN 25 MINUTES THE WHOLE CAR WAS COMPLETELY BURNED UP FROM FRONT TO BACK.
Fire
Incident date: May 29, 2003
I HAD DIFFICULTY MOVING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER WHEN THE CAR WAS ABOUT 1 YEAR OLD. THE PROBLEM WOULD OCCUR ON AND OFF OVER THE NEXT FEW YEARS. I FINALLY HAD TO REPLACE THE PART WHEN THE GEAR SHIFT LEVER WAS STUCK WITH MY KEY STILL IN THE IGNITION ABOUT 2 OR 3 YEARS AGO. I CAN'
... T REMEMBER IF IT WAS AN ELECTRICAL/IGNITION OR TRANSMISSION PROBLEM. NOW THE SAME PROBLEM IS HAPPENING AGAIN!Read more
Incident date: Feb 20, 2003
SERIOUS RUST PROBLEM DISCOVERED IN THE WINDSHIELD AREA OF CAR WHEN HAVING NEW WINDSHIELD INSTALLED. SEVERAL YEARS AGO, PROBABLY 1999, WHILE THE CAR WAS STILL UNDER WARRANTY, I ATTEMPTED TO HAVE MAZDA REPAIR RUST THAT WAS APPEARING ON THE FRONT PILLARS BY THE WINDSHIELD. THEIR AREA REPRESENTATIVE
... REFUSED, SAYING THAT THE WARRANTY ONLY COVERED RUSTING THROUGH. NOW THIS HAS BECOME A SAFETY HAZARD, BECAUSE THE INTEGRITY OF THE NEW WINDSHIELD'S MOUNTING IS IN DOUBT.Read more
Incident date: Jul 18, 2002
IN AREAR END COLLISION WITH ANOTHER TRUCK NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash
Incident date: Aug 25, 2001
WHILE DRIVING AT ANY SPEED VEHICLE WILL MAKE NOISE WHILE MAKING A TURN. ALSO, IT FEELS UNBALANCED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Incident date: Jun 22, 2001
THE DRIVERS AIR BAG FAILED TO DEPLOY DURING AN ACCIDENT IN WHICH THE VEHICLE SUSTAINED HEAVY DAMAGE.(ATTORNEY FOR CLIENT) *YH
OUR PROBLEM IS WITH THE CAR SEAT WE BOUGHT. IT IS A COSCO ALPHA OMEGA WITH A OVER HEAD SHIELD ON IT. THE OVERHEAD SHIELD, WHERE IT ATTACHES TO THE SEAT COMES OFF OFTEN, AND PARTS HAVE FALLEN OUT. THIS PERTICULAR SEAT , WITH THE OVER HEAD SHIELD, SHOULD BE REMOVED FROM STORES. MANY PEOPLE HAVE HAD
... THIS SAME COMPLAINT AND THE FACT THAT THE SHIELD COMES OFF SO EASILY IS A DANGER TO THE CHILD.*AKRead more
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AIR BAG DID NOT DEPLOY, CAUSE UNKNOWN, IT HAS NOT BEEN DETERMINED IF VEHICLE WAS EQUIPPED WITH A PASSENGER AIR BAG. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash
ALL FOUR DOORS ON VEHICLE WOULD UNLOCK OR LOCK ON THEIR OWN WHETHER VEHICLE WAS ON OR TURNED OFF. HAD BEEN IN CONTACT WITH DEALERSHIP ABOUT PROBLEM.*AK
EVERY TEN THOUSAND MILES BRAKES HAVE TO BE REPLACED. *AK THE BRAKES BEGAN FAILING RIGHT FROM THE FIRST DAY OF PURCHASE AND LATER AT 6000 MILES AND 10000 MILES. *YH
Incident date: Mar 17, 1997
PROBLEMS WITH SHIFTER LEVER, HARD TO SHIFT INTO GEARS. *AK THE GEAR SHIFT LEVER PROBLEM OCCURED WHEN THE VEHICLE WAS LESS THAN A YEAR OLD. THEN IT HAPPENED AGAIN FOUR YEARS LATER. *YH
THE RIGHT BRAKES WERE COMPLETELY WORN, WHILE THE LEFT BRAKES WERE ONLY HALF WORN. *SLC
AIR CONDITIONER AND HEATING FAN DO NOT WORK. *SLC
AIR CONDITIONER AND HEATING FAN DO NOT WORK. *SLC
CHECK ENGINE LIGHT COMES ON, DUE TO POSSIBLE ENGINE FAILURE. *SLC
CONSUMER HAS BROUGHT VEHICLE IN FOR REPAIRS ON SEVERAL OCCASIONS DUE TO SUSPENSION POPPING NOISE THAT IS IN THE FRONT AND REAR OF THE VEHICLE, THE NOISE IS STILL PRESENT AFTER REPLACEMENTS AND REPAIRS OF VARIOUS SUSPENSION COMPONENTS. *MJS
Incident date: Jun 23, 1999
NO DEPLOYMENT OF NEITHER DRIVER NOR PASSENGER SIDE AIR BAGS WHEN CONSUMERS VEHICLE IMPACTED ANOTHER VEHICLE IN THE REAR. NLM
Incident date: Jul 5, 2000
LEFT REAR TIRE 'SEPARATED' WHILE GOING TO WORK ON I-95 AT 11 A.M. I TEMPORARY LOST CONTROL AND VEERED OVER 3 LANES BEFORE REGAINING CONTROL OF CAR. LUCKY TO BE ALIVE.( DOT NUMBER: ???? TIRE SIZE: ????? )
POPPING NOISE FROM FRONT BRAKE CALIPER DURING SLOW SPEED BRAKING. *AK
Incident date: Apr 12, 2000
CONSUMER WAS LOCKED IN DRIVER SEAT BECAUSE SEAT BELT WOULD NOT UNLATCH. CONSUMER HAD TO CUT HERSELF OUT. NOTIFIED DEALER, REPAIRS WERE COVERED UNDER EXTENDED WARRANTY.*AK
Incident date: Apr 17, 2000
WHILE DRIVING ON A TWO-LANE HIGHWAY TRAVELLING 45MPH, AND 2 CARS AHEAD, ANOTHER VEHICLE WAS MAKING SUDDEN A TURN, CONSUMER SLAMMED ON BRAKES, AND REAR ENDED VEHICLE IN FRONT. UPON IMPACT, NEITHER AIRBAG DEPLOYED. *AK
Crash
Incident date: Aug 15, 1997
ONGOING PROBLEM WITH TRANSMISSION GEAR NOT SHIFTING OUT OF GEAR. DEALER NOTIFIED AND INFORMED CONSUMER THAT NOTHING WOULD BE DONE BECAUSE VEHICLE WAS OUT OF WARRANTY. CAN NHTSA PROVIDE ADDITIONAL INFORMATION. *AK
DURING INSTALLATION OF A/C UNIT O-RING WAS PUNCTURED CAUSING LEAKAGE, REPLACEMENT UNIT IS NOISY. YH
AFTER SPILLING A DRINK IN THE CUPHOLDER, THE ENGINE STALLED OUT DUE TO THE COMPUTER BEING UNDER THE CUP HOLDER. THE COMPUTER HAS TO BE REPLACED. *AK
DURING VEHICLE COLLISION DRIVER'S SIDE AIRBAG DID NOT INFLATE PROPERLY, RESULTING IN CHEST INJURIES TO CONSUMER. MJS
Crash
1 injured
Incident date: May 29, 1999
IN A PANIC STOP, REAR RESTRAINT UNLATCHED , TOSSING THE CHILD IN A CSS FORWARD, RESULTING IN MINOR INJURIES. MANUFACTURER HAS BEEN NOTIFIED.*AK *ML
1 injured
AIRBAG DID NOT INFLATE WHEN CONSUME HIT A TELEPHONE POLE CAUSING HIM TO HIT THE STEERING WHEEL AND SUSTAIN CHEST PAIN.
Crash
1 injured
MY PROBLEM IS THE PLASTIC PART I HOOK THE TWO THE TWO STRAPS TOGETHER WITH. MY 2 YEAR OLD SON IS CAPABLE OF REMOVING THIS. HE IS THEN ONLY SECURED IN WITH 3 POINTS ON THE SEAT. I WOULD LIKE TO KNOW HOW TO PROCEED WITH CONCERN. I HAVE SPOKEN TO EVENFLO. I DIDNT RECEIVE THE HELP TO RESOLVE MY PRO
... BLEM. *AKRead more
Incident date: Jul 10, 1998
STEERING WHEEL; WHEN TURNING MAKES A CLICKING AND GRINDING NOISE, THE DEALER IS INVESTIGATING VEHICLE AND CANNOT DUPLICATE THE PROBLEM. *AK
Incident date: Jul 29, 1998
DURING COLLISION DRIVER'S AIR BAG DID NOT INFLATE PROPERLY RESULTING IN INJURY TO CONSUMER (CHEST). MJS
Crash
1 injured
Incident date: Jul 29, 1998
DRIVING AT LEAST 30 MPH HIT TELEPHONE POST HEAD-ON, BUT ONLY PASSENGER'S AIRBAG DEPLOYED. DRIVER'S SIDE DID NOT DEPLOY, CAUSING VERY SERIOUS INJUIRES. *AK
Crash
1 injured
THE AIRBAG SENSOR LIGHT HAS COME ON INTERMITTENTLY. DEALER HAS VEHICLE RIGHT NOW. DEALER SAYS AIRBAG MAY DEPLOY WITHOUT CAUSE. *AK
Incident date: Jul 29, 1998
DURING COLLISION DRIVER'S AIR BAG DID NOT INFLATE PROPERLY RESULTING IN INJURY TO CONSUMER (CHEST).
Crash
1 injured
Incident date: Jul 1, 1998
VEHICLE PULLS TO THE LEFT/FRONT BRAKE ROTORS/PADS AND CALIPERS WORE OUT, CAUSING VEHICLE TO VIBRATE UPON BRAKING/DEFECTIVE CV JOINTS, AND ENGINE CHECK LIGHT COMES ON.
Incident date: Jul 1, 1998
VEHICLE PULLS TO THE LEFT/FRONT BRAKE ROTORS/PADS AND CALIPERS WORE OUT, CAUSING VEHICLE TO VIBRATE UPON BRAKING/DEFECTIVE CV JOINTS, AND ENGINE CHECK LIGHT COMES ON.
Incident date: Jul 1, 1998
VEHICLE PULLS TO THE LEFT/FRONT BRAKE ROTORS/PADS AND CALIPERS WORE OUT, CAUSING VEHICLE TO VIBRATE UPON BRAKING/DEFECTIVE CV JOINTS, AND ENGINE CHECK LIGHT COMES ON.
Incident date: Jul 1, 1998
VEHICLE PULLS TO THE LEFT/FRONT BRAKE ROTORS/PADS AND CALIPERS WORE OUT, CAUSING VEHICLE TO VIBRATE UPON BRAKING/DEFECTIVE CV JOINTS, AND ENGINE CHECK LIGHT COMES ON.
THE SUMMER OF 97 THE AIR CONDITIONER HAD TO HAVE AN O-RING REPLACED AND IT HAD TO BE RECHARGED FOR IT TO COOL PROPERLY. ON JULY 7, 1998 THE SAME THING HAPPENED AGAIN(SAME TYPE OF REPAIR)
THE BRAKES POPPED WHEN PRESSED OR RELEASED THEREFOR THE RIGHT ROTOR WAS REPLACED ALONG WITH THE MASTER CYLINDER.
THE BRAKES POPPED WHEN PRESSED OR RELEASED THEREFOR THE RIGHT ROTOR WAS REPLACED ALONG WITH THE MASTER CYLINDER.
Incident date: Jul 17, 1998
FRONT BUCKET SEAT BACK RESTS FAILED DURING VEHICLE COLLISION.
Crash
2 injured
Incident date: Jul 17, 1998
NO DEPLOYMENT OF AIR BAGS DURING VEHICLE COLLISION.
Crash
2 injured
Incident date: Jun 10, 1998
WHEN OUTSIDE LIGHTS ARE TURNED ON, ALL LIGHTS INSIDE WILL GO OUT, DEALER REPAIRED THE ELECTRICAL WIRING. *AK
Incident date: May 5, 1998
WHILE THE FRONT LEFT TIRE WAS BEING CHANGED THE JACK COLLAPSED. THE DEALERSHIP IS AWARE OF THE PROLBEM. DEALER STATED TO CONSUMER THAT THIS PROBLEM NEVER HAPPENED BEFORE AND THAT THE JACK WILL BE SENT TO THE MANUFACTURER FOR REPLACEMENT. *AK
Showing 50 of 91 complaints.