TIRES:TREAD/BELT
Defect Description
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE T
... IRE TREAD.Read moreConsequence
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
Remedy
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
14,400,000 vehicles affected
Manufacturer: BRIDGESTONE/FIRESTONE, INC.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Defect Description
VEHICLE DESCRIPTION: ON CERTAIN SPORT UTILITY VEHICLES, THE HYDRAULIC LIFT CYLINDER BRACKET WELDS COULD FRACTURE.
Consequence
WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALL STUD TO DISENGAGE, UNEXPECTEDLY ALLOWING THE LIFTGATE TO FALL FROM AN OPEN POSITION.
Remedy
DEALERS WILL INSTALL LIFTGATE REINFORCEMENT BRACKETS. DEPENDING UPON THE CONDITION OF THE LIFTGATE SHEET METAL IN THE AREA OF THE BRACKET, DEALERS MAY ALSO INSTALL A LARGER REINFORCEMENT.
6,800 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
Defect Description
THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.
Consequence
IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM FULLY ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy
DEALERS WILL REPLACE THE POWER BRAKE VACUUM BOOSTER ASSEMBLY.
2,500 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
PARKING BRAKE:CONVENTIONAL
Defect Description
THE PARKING BRAKE CONTROL SELF-ADJUST PAWL DOES NOT LINE UP PROPERLY WITH THE SELF-ADJUST RACHET CAUSING THE PAWL TO SLIP OVER ONE OR MORE TEETH IN THE RACHET.
Consequence
WHEN THE ABOVE OCCURS, IT CAN RESULT IN PARKING BRAKE SYSTEM INEFFECTIVENESS. THE PARKING BRAKE WILL NOT HOLD THE VEHICLE, CAUSING THE VEHICLE TO ROLL FREELY, IF THE TRANSMISSION IS NOT LEFT IN GEAR.
Remedy
A WEDGE WILL BE INSTALLED WHICH WILL SERVE TO LOCK THE PARKING BRAKE SELF-ADJUST MECHANISM PAWL INTO ENGAGEMENT WITH THE RACHET. ALSO, OWNERS WILL BE ADVISED TO RELEASE AND REAPPLY THE PARKING BRAKE WHENEVER TOOTH SKIP OCCURS AND WILL BE REMINDED TO ALWAYS TURN OFF THE ENGINE AND LEAVE THE VEHICLE I
... N GEAR WHEN THE VEHICLE IS PARKED.Read more48,609 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
Complaint Statistics
77 total complaints
2 crashes 3 fires 2 injuries
Top Reported Components
| Component | Complaints |
|---|
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 5 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT | 4 |
| VEHICLE SPEED CONTROL | 4 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER | 2 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE | 2 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | 2 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 2 |
| SUSPENSION:REAR | 2 |
Incident date: Mar 1, 2009
STARTED VEHICLE SNOWY DAY TURNED ON THE DEFROSTER - SMOKE STARTED COMING IN THROUGH HEATING AND DEFROST VENTS, SMELLED LIKE PINE NEEDLES. TURNED CAR OFF SMOKE PROCEEDED TO GET WORSE - CALLED FIRE DEPT. SUV WAS THEN ON FIRE, SUV IS COMPLETELY TOTALED - FROM READING OTHER INCIDENTS I REALLY THINK TH
... IS A FAULT WHERE DEBRIS GETS IN THE FAN COMPARTMENT AND CATCHES ON FIRE - SOME TYPE OF NOTICE SHOULD BE SENT TO PEOPLE WITH NAVAJO MAZDAS AND FORD RANGERS/EXPLORERS THAT HAVE THIS TYPE OF FAN COMPARTMENT.*TRRead more
Fire
Incident date: Apr 1, 2002
CONSUMER'S MAZDA SUV WAS INVOLVED IN AN ACCIDENT AS A RESULT OF FAULTY WORK PERFORMED ON THE VEHICLE BY TECHNICIANS AT PEP BOYS.*MR THE CONSUMER PURCHASED RIMS FROM A LOCAL RETAILER, HOWEVER WHEN HE RETURNED TO THE VEHICLE HE NOTICED ALL 4 OF THE RIMS HAD STAINS, RUST/ BLEMISHES. THE CONSUMER BELI
... EVED THE LOCAL MECHANIC SHOP DESTROYED HIS TRANSMISSION AND THE IGNITION.*JBRead more
Crash
2 injured
Incident date: Jan 16, 2003
WHILE DRIVING AT 65MPH AND WITHOUT WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER DIAGNOSED THE PROBLEM AS FUEL PUMP AND CRANK SENSOR FAILURE. TS
Incident date: Feb 26, 1994
WHILE DRIVING VEHICLE BECAME UNSTABLE AND DIFFICULT TO DRIVE, CONSUMER IMMEDIATELY SLOWED DOWN WITH GREAT DIFFICULTY, WAS ABLE TO PULL VEHICLE OVER TO THE SHOULDER, GOT OUT OF THE VEHICLE AND INSPECTED THE FIRESTONE WILDERNESS AT TIRES AND SAW THAT ONE OF THE TIRES HAD COME COMPLETLEY APART AND WAS
... IN SHREDS AROUND THE WHEEL, ALL 4 TIRES WERE REPLACED AND CONSUMER IS REQUESTING REIMBURSEMENT. *JBRead more
Incident date: Feb 6, 2001
SERPENTINE BELT IDLER PULLEY IS DEFECTIVE. WHEN BEARINGS WENT, IT WOULD CAUSE BELT TO OVERHEAT AND THEN SNAP. WOULD LOSE POWER STEERING CONTROL. STEERING WOULD GO INTO A HARD MANUAL STEERING INSTEAD. *AK
Incident date: Feb 6, 2001
SERPENTINE BELT IDLER PULLEY IS DEFECTIVE. WHEN BEARINGS WENT, IT WOULD CAUSE BELT TO OVERHEAT AND THEN SNAP. WOULD LOSE POWER STEERING CONTROL. STEERING WOULD GO INTO A HARD MANUAL STEERING INSTEAD. *AK
Incident date: Feb 6, 2001
SERPENTINE BELT IDLER PULLEY IS DEFECTIVE. WHEN BEARINGS WENT, IT WOULD CAUSE BELT TO OVERHEAT AND THEN SNAP. WOULD LOSE POWER STEERING CONTROL. STEERING WOULD GO INTO A HARD MANUAL STEERING INSTEAD. *AK
Incident date: Feb 6, 2001
PULLEY WAS DEFECTIVE AND REDESIGNED. OWNERS SHOULD BE NOTIFIED THAT PULLEY CAN DISENTEGRATE CAUSING BELT TO BREAK RESULTING IN LOSS OF POWER STEERING, OVERHEATING, AND BATTERY CHARGING. THE COMPANY REDESINGED THE PULLEY SO THEY KNOW THEY HAD A PROBLEM, BUT THE CONSUMER IS AT RISK. IT ALSO COST $1
... 65.00 PARTS AND LABOR TO FIX. IF IT WAS A DESIGN PROBLEM, I THINK I SHOULD BE REIMBURSED FOR THE FAILURE. FORTUNATELY, I WAS STOPPED AT THE TIME THE BELT SEPARATED. I WOULD HATE TO HAVE LOST MY STEERING AT 70 MPH.*AKRead more
Incident date: Feb 6, 2001
PULLEY WAS DEFECTIVE AND REDESIGNED. OWNERS SHOULD BE NOTIFIED THAT PULLEY CAN DISENTEGRATE CAUSING BELT TO BREAK RESULTING IN LOSS OF POWER STEERING, OVERHEATING, AND BATTERY CHARGING. THE COMPANY REDESINGED THE PULLEY SO THEY KNOW THEY HAD A PROBLEM, BUT THE CONSUMER IS AT RISK. IT ALSO COST $1
... 65.00 PARTS AND LABOR TO FIX. IF IT WAS A DESIGN PROBLEM, I THINK I SHOULD BE REIMBURSED FOR THE FAILURE. FORTUNATELY, I WAS STOPPED AT THE TIME THE BELT SEPARATED. I WOULD HATE TO HAVE LOST MY STEERING AT 70 MPH.*AKRead more
AUTOMATIC LOCKING HUB FOR THE FRONT WHEELS DOWS NOT WORK. WHENEVER SWITCHING FROM 2-WD TO 4-WD HUBS FAILED TO LOCK IN PLACE. TOOK VEHICLE TO MECHANIC, AND INFORMED CONSUMER THAT WOULD NEED A NEW LOCKING HUB. GAVE NO INDICATION WHAT CAUSED PROBLEM. *AK
THE IGNITION MODULE SWITCH IS FAILING, CAUSING THE VEHICLE TO STALL. *SLC
Incident date: Aug 7, 2000
THE THROTTLE WAS DIRTY CAUSING THE PEDAL TO STICK AND THE VEHICLE TO ACCELERATE QUICKLY. NLM
THE TRANSMISSION FAILED THREE YEARS AFTER PURCHASE. NLM
THE BRAKES HAD TO BE REPLACED FOUR YEARS AFTER PURCHASE. NLM
Incident date: Jul 31, 2000
CONSUMER RECEIVED RECALL 99V310002 AND IS WAITING FOR DEALER TO RECEIVE PARTS. *SLC
Incident date: Jul 31, 2000
CONSUMER RECEIVED RECALL 99V310002 AND IS WAITING FOR DEALER TO RECEIVE PARTS. *SLC
Incident date: Aug 7, 2000
ON AUG 7, 2000 I WAS ON ROUTE 17, WHEN I ENTERED THE HIGHWAY, MY GAS PEDAL JAMMED AND STARTED EXCELERATING VERY QUICKLY, I WAS DRIVING AT 85 MILES PER HOUR, WITHIN SECONDS OF ENTERING THE HIGHWAY. THANK GOD, I WAS CAPABLE, TO HANDLE THE SITUATION AND WAS ABLE TO GET OFF THE ROAD SAFELY! I CONTACTED
... MAZDA CORP TO INFORM THEM OF THIS. THERE REPLY WAS MY CAR IS NO LONGER UNDER WARRENTY AND THERE ARE NO RECALLS FOR MY VEHCILE. THE MECHANIC WHO FIXED MY VEHCILE SAID IS WAS BECAUSE MY THROTTLE WAS DIRTY. THIS SITUATION IS VERY DANGEROUS MY GAS PEDDAL BECOMING JAMMED LIKE THAT SO EASILY I FEEL THERE IS SOMETHING WRONG WITH THIS VEHCILE BECAUSE THAT SHOULD NOT HAPPEN.Read more
Incident date: Jul 5, 2000
THE CRUISE CONTROL SYSTEM WILL NOT SHUT OFF WHEN YOU APPLY THE BRAKES TO SLOW DOWN. YOU CAN SLOW THE CAR, BY BRAKING, BY 15-20 MPH AND THE SYSTEM CONTINUES TO ACCELERATE. THE ONLY WAY TO SHUT OFF THE CRUISE CONTROL IS TO HIT THE OFF SWITCH ON THE STEERING WHEEL. THIS COULD LEAD TO UNCONTROLLED SP
... EED AND POSSIBLE CRASH.Read more
Incident date: Aug 7, 2000
WHILE DRIVING ON HIGHWAY VEHICLE STARTED TO ACCELERATE VERY FAST ON ITS OWN. ACCELERATOR PEDAL WAS PRESSED DOWN WHILE THE CONSUMER WAS PRESSING THE BRAKE PEDAL TO MAKE THE VEHICLE TO STOP. VEHICLE DROVE ABOUT 3 MILES WHEN CONSUMER HAD A CHANCE TO PLACE VEHICLE IN NEUTRAL WHICH EVENTUALLY STOPP
... ED VEHICLE. DEALER HAS ADVISED CONSUMER THAT THE ACCELERATOR PEDAL'S CABLE HAD BINDED AND FREID (WEAR AND TEAR) WHICH CAUSED PROBLEM. *AKRead more
Incident date: May 1, 2000
PE00 020; CONSUMER WAS TRAVELING ABOUT 55MPH ON THE HIGHWAY AND HEARD A THUMPING NOISE. SHE PULLED OVER AND NOTICED THAT RIGHT PASSENGER'S TIRE TREAD HAD SEPARATED FROM RIM. *AK
Crash
Incident date: Jul 1, 2000
VEHICLE ABS LIGHT STAYED ON AND CAUSED ABS SYSTEM TO DISENGAGE. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND DEALER IS STILL UNABLE TO LOCATE THE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS.*AK
Incident date: Jun 30, 1998
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Incident date: Dec 18, 1999
MAZDA DEALER REFUSES TO FINANCIALLY ASSIST WITH NECESSARY REPAIRS. NO SAFE DEFECT LISTED WITHIN SUMMARY. *AK
RECALL99V310002 CONCERNING HYDRAULIC LIFT CYLINDERS. DEALER SAYS IT'S NOT A RECALL, AS WELL AS OWNER'S MILES HAVE EXPIRED. *AK
Incident date: Jun 1, 1999
THE FUEL SHUTOFF SWITCH UNPLUGS CAUSING THE CAR TO STALL
Incident date: May 21, 1999
THIS PROBLEM WAS FIXED BY MY LOCAL MAZDA DEALERS SERVICE DEPARTMENT AT NO CHARGE TO ME. HOWEVER ,IT IS SOMETHING THAT HAS BEEN RECALLED ON OTHER MODEL YEARS (1992 & 1993) BUT NOT MY PARTICULAR YEAR (1994). I FEEL THIS SHOULD BE REPARED ON ALL VEHICLES WITH THIS TYPE OF WELD ON THE HATCH, IT COULD BE
... VERY DANGEROUS, IF THE HATCH WAS TO FALL ON SOMEONE.Read more
Incident date: Apr 1, 1999
NO SUMMARY
Incident date: Mar 7, 1999
MY VEHICLE WAS PARKED IN MY ATTACHED GARAGE ON SATURDAY AFTERNOON , SOMETIME DURING THE NIGHT THE DASH WAS ON FIRE , SUNDAY AFTERNOON WE WENT TO GET IN THE VEHICLE AND THE ENTIRE DASH WAS BURNED, WE CALLED THE FIRE DEPT AND WAS TOLD WE WERE VERY LUCKY THE VEHICLE DID NOT BLOW THE SIDE OF THE HOUSE O
... FF AND IT APPEARED TO BE ELECTRICAL, WE CALLED OUR INSURANCE AND KOONS OF WESTMINSTER. MY INSURANCE COMPANY HIRED AN INVESTIGATER TO FIND THE CAUSE , HE SAID IT WAS AN ELECTRICAL FAILURE IN THE TAPE DECK. PRIOR TO THIS I NEVER HAD A PROBLEM WITH THE VIHICLE. I FEEL THIS WAS A MAZDA PROBLEM AND THEY SHOULD REPLACE MY VEHICLE (SAME TYPE AND SAME MILEAGE) BUT THEY WANT MY INSURANCE TO PAY FOR THIS, I WILL GET BOOK VALUE AND THIS WILL NOT REPLACE MY VEHICLE . I DO NOT WANT ANYTHING FREE , I JUST WANT BACK WHAT I HAD. I ALSO WANT THIS RECORDED BECAUSE HAD THE WINDOWS IN MY VEHICLE NOT BEEN UP AT THE TIME , IT WOULD HAVE EXPLODED AND COULD HAVE KILLED MY HUSBAND AND MYSELF. PLEASE HELP!Read more
Fire
Incident date: Jul 15, 1998
WHILE DRIVING TRANSMISSION WOULD NOT SHIFT INTO GEAR AND WOULD POP OUT. IN ADDITION, VEHICLE BOUNCES OR DRIFTS TO THE RIGHT AND EMERGENCY PARKING BRAKE WORKS INTERMITTENTLY/MAKES A POPPING NOISE WHEN PUSHED IN, AND THERMOSTAT OVERHEATED WHILE DRIVING. DEALER NOTIFIED OF ALL PROBLEMS, SOME REPLACEME
... NTS WERE MADE, MAJOR PROBLEM STILL EXISTS. *AK *MLRead more
Incident date: Jul 15, 1998
WHILE DRIVING TRANSMISSION WOULD NOT SHIFT INTO GEAR AND WOULD POP OUT. IN ADDITION, VEHICLE BOUNCES OR DRIFTS TO THE RIGHT AND EMERGENCY PARKING BRAKE WORKS INTERMITTENTLY/MAKES A POPPING NOISE WHEN PUSHED IN, AND THERMOSTAT OVERHEATED WHILE DRIVING. DEALER NOTIFIED OF ALL PROBLEMS, SOME REPLACEME
... NTS WERE MADE, MAJOR PROBLEM STILL EXISTS. *AK *MLRead more
Incident date: Jul 15, 1998
WHILE DRIVING TRANSMISSION WOULD NOT SHIFT INTO GEAR AND WOULD POP OUT. IN ADDITION, VEHICLE BOUNCES OR DRIFTS TO THE RIGHT AND EMERGENCY PARKING BRAKE WORKS INTERMITTENTLY/MAKES A POPPING NOISE WHEN PUSHED IN, AND THERMOSTAT OVERHEATED WHILE DRIVING. DEALER NOTIFIED OF ALL PROBLEMS, SOME REPLACEME
... NTS WERE MADE, MAJOR PROBLEM STILL EXISTS. *AK *MLRead more
Incident date: Jul 15, 1998
WHILE DRIVING TRANSMISSION WOULD NOT SHIFT INTO GEAR AND WOULD POP OUT. IN ADDITION, VEHICLE BOUNCES OR DRIFTS TO THE RIGHT AND EMERGENCY PARKING BRAKE WORKS INTERMITTENTLY/MAKES A POPPING NOISE WHEN PUSHED IN, AND THERMOSTAT OVERHEATED WHILE DRIVING. DEALER NOTIFIED OF ALL PROBLEMS, SOME REPLACEME
... NTS WERE MADE, MAJOR PROBLEM STILL EXISTS. *AK *MLRead more
Incident date: Aug 1, 1997
TIRE FAILED COMING OFF EXPRESSWAY AT RAMP. THIS TIRE PICKS UP NAILS, GLASS AND OTHER OBJECTS EASILY AND OFTEN.( DOT NUMBER: TIRE SIZE: 2357515 )
Incident date: Aug 5, 1998
QCONSUMER STATES THAT THE HATCHBACK CYLINDER BROKE. MANUFACTURER HAS BEEN NOTIFIED. *AK
AFTER 48,000 MILES THE TRANSMISSION WENT OUT ON THE VEHICLE. DEALER HAS REPLACED IT. *AK
Incident date: Aug 18, 1997
THE SPARE TIRE THAT CAME WITH THE VEHICLE IS NOT OF THE SAME CONSTRUCTION MATERIAL AS THE ORIGINAL TIRES. THE CONSUMER HAD TROUBLE INSTALLING SPARE TIRE. THE SPARE TIRE IS MOUNTED ON A STEEL WHEEL AND THE ORIGINA TIRES ARE MOUNTED ON ALUMINUM WHEELS, WHILE INSTALLING SPARE TIRE AND TIGHTENING THE
... LUG NUTS THE LOCKING HUB UNIT BEGAN TO CRACK.Read more
Incident date: Aug 18, 1997
SUNROOF: SUN ROOF LATCH CONSTANTLY BREAKS, HAS BEEN REPLACED SEVERAL TIMES. WHEN CLOSING THE DOOR THE ROOF JUMPS UP AND BENDS. *AK
Incident date: May 1, 1995
VEHICLE VIBRATES WHEN BRAKING DUE TO FAILED BRAKE PADS.
Incident date: Jan 24, 1997
NOISE IN FRONT WHEEL WHEN DRIVING OVER ROUGH ROAD DUE TO FAILED RADIUS ARM BUSHING.
Incident date: May 1, 1995
VEHICLE VIBRATES WHEN BRAKING DUE TO FAILED ROTORS.
Incident date: May 1, 1995
FRONT SHOCKS WORN, CAUSING VEHICLE TO ROCK.
Incident date: Feb 27, 1995
VEHICLE SURGES UPON STARTING.
Incident date: Feb 27, 1995
REAR BACKING PLATE FAILED CAUSING NOISE.
Incident date: Feb 27, 1995
RADIATOR DRAIN RING FAILED, CAUSING LEAK.
Incident date: Feb 27, 1995
VEHICLE DRIFTS/VIBRATES DUE TO UNBALANCED TIRES.
Incident date: Dec 8, 1994
DRIVE BELT FAILED, CAUSING NOISE.
Incident date: Oct 5, 1994
HATCH WINDOW/HATCH DOOR DIFFICULT TO OPEN DUE TO HANDLE STICKING.
Incident date: Aug 18, 1994
SUN ROOF LEAKS.
Incident date: Aug 18, 1994
DOORS SQUEAKING DUE TO FAILED HINGE.
Incident date: May 12, 1994
WINDSHIELD WIPER FLUID SPRAYERS FAILED.
Showing 50 of 77 complaints.