TIRES:TREAD/BELT
Defect Description
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE T
... IRE TREAD.Read moreConsequence
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
Remedy
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
14,400,000 vehicles affected
Manufacturer: BRIDGESTONE/FIRESTONE, INC.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Defect Description
VEHICLE DESCRIPTION: ON CERTAIN SPORT UTILITY VEHICLES, THE HYDRAULIC LIFT CYLINDER BRACKET WELDS COULD FRACTURE.
Consequence
WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALL STUD TO DISENGAGE, UNEXPECTEDLY ALLOWING THE LIFTGATE TO FALL FROM AN OPEN POSITION.
Remedy
DEALERS WILL INSTALL LIFTGATE REINFORCEMENT BRACKETS. DEPENDING UPON THE CONDITION OF THE LIFTGATE SHEET METAL IN THE AREA OF THE BRACKET, DEALERS MAY ALSO INSTALL A LARGER REINFORCEMENT.
6,800 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOF. THE SUNROOF GLASS PANEL ASSEMBLY CAN SEPARATE WHILE THE VEHICLE IS MOVING DUE TO INCORRECT HINGE ENGAGEMENT. THIS WAS CAUSED BY IMPROPER SUNROOF INSTALLATION OF THE GLASS PANEL.
Consequence
UNEXPECTED SEPARATION OF THE SUNROOF GLASS PANEL COULD POSSIBLY DISTRACT THE DRIVER INCREASING THE RISK OF A VEHICLE CRASH OR LOSS OF VEHICLE CONTROL.
Remedy
OWNERS WILL BE PROVIDED WITH AN INSTRUCTION BOOKLET WHICH THOROUGHLY OUTLINES, WITH ILLUSTRATIONS, THE PROPER PROCEDURES FOR THE REMOVAL, STORAGE, AND REINSTALLATION OF THE SUNROOF'S GLASS PANEL. A WARNING LABEL FOR ATTACHMENT TO THE SUNROOF'S LATCH KNOB WILL ALSO BE PROVIDED TO THE OWNERS.
23,000 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
Defect Description
THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.
Consequence
IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM FULLY ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy
DEALERS WILL REPLACE THE POWER BRAKE VACUUM BOOSTER ASSEMBLY.
2,500 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Defect Description
THE HYDRAULIC LIFT CYLINDERS ARE ATTACHED TO BRACKETS THAT ARE WELDED TO THE LIFTGATE. THE BRACKET WELDS CAN FRACTURE.
Consequence
WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALLSTUD TO DISENGAGE.
Remedy
DEALERS WILL INSTALL REINFORCEMENT BRACKETS.
6,973 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
PARKING BRAKE:CONVENTIONAL
Defect Description
THE PARKING BRAKE CONTROL SELF-ADJUST PAWL DOES NOT LINE UP PROPERLY WITH THE SELF-ADJUST RACHET CAUSING THE PAWL TO SLIP OVER ONE OR MORE TEETH IN THE RACHET.
Consequence
WHEN THE ABOVE OCCURS, IT CAN RESULT IN PARKING BRAKE SYSTEM INEFFECTIVENESS. THE PARKING BRAKE WILL NOT HOLD THE VEHICLE, CAUSING THE VEHICLE TO ROLL FREELY, IF THE TRANSMISSION IS NOT LEFT IN GEAR.
Remedy
A WEDGE WILL BE INSTALLED WHICH WILL SERVE TO LOCK THE PARKING BRAKE SELF-ADJUST MECHANISM PAWL INTO ENGAGEMENT WITH THE RACHET. ALSO, OWNERS WILL BE ADVISED TO RELEASE AND REAPPLY THE PARKING BRAKE WHENEVER TOOTH SKIP OCCURS AND WILL BE REMINDED TO ALWAYS TURN OFF THE ENGINE AND LEAVE THE VEHICLE I
... N GEAR WHEN THE VEHICLE IS PARKED.Read more48,609 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
Complaint Statistics
28 total complaints
3 injuries
Top Reported Components
| Component | Complaints |
|---|
| ENGINE AND ENGINE COOLING:ENGINE | 4 |
| TIRES | 4 |
| PARKING BRAKE:CONVENTIONAL | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT | 2 |
| ELECTRICAL SYSTEM:WIRING | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM | 1 |
| POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 1 |
Incident date: May 1, 1994
I JUST RECEIVED A NOTICE FROM BRIDGESTONE FIRESTONE ON A TIRE RECALL FROM YEARS AGO. I BOUGHT A NEW MAZDA NAVAJO IN 1993 AND IT HAD FIRESTONE ATX TIRES. THEY FAILED WAY BEFORE ANY RECALL SO I REPLACED THEM AT MY COST WITH THE SAME. THESE TIRES FAILED ALSO SO I REPLACED THEM WITH SOMETHING ELSE.
... 2 SETS (10 TIRES) AT MY COST. WHEN THE RECALL CAME OUT I GOT NOTHING. IN FACT, I DIDN'T EVEN OWN THE VEHICLE ANYMORE. MY COMPLAINT IS...WHEN IT TAKES SO LONG TO IDENTIFY A PROBLEM, WHAT ABOUT THE PEOPLE WHO HAD PROBLEMS BEFORE THE RECALL? THEY CAN FIND ME 10 YEARS LATER, BUT WHY DON'T I HAVE ANY RECOURSE TO GET COMPENSATED FOR RISKING MY LIFE AND PAYING OUT OF POCKET? *NMRead more
Incident date: Sep 11, 2001
THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE. *AK
Incident date: Sep 11, 2001
THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE. *AK
Incident date: Aug 10, 2001
THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE.*AK
Incident date: Jul 16, 2001
WHILE DRIVING IN TRAFFIC SPARE TIRE CABLE HAD SNAPPED AND CAUSED TIRE TO COME LOOSE. HAVE NOT BEEN TO A DEALERSHIP.*AK
Incident date: Feb 23, 1999
THE VEHICLES TIRES EXPERIENCED MANY FAILURES PRIOR TO RECALL NOTICE, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000 (FIRESTONE ATX P235/75R15). NLM
Incident date: Dec 16, 1998
CONSUMER TOOK VEHICLE TO DEALER TO HAVE LIFTGATE BRACKET REPAIRED PER RECALL NOTICE 99V-310, DEALER REFUSED TO REPAIR BRACKET FREE OF CHARGE CLAIMING THAT THE RECALL NOTICE EXPIRED, AS A RESULT CONSUMER HAD THE BRACKET REPLACED BY ANOTHER COMPANY, HOWEVER SINCE THE ORIGINAL BRACKET BROKE THE TAILGAT
... E DOES NOT CLOSE COMPLETELY, THIS IS ALLOWING EXHAUST FUMES TO ENTER THE VEHICLE. NLMRead more
THESE TIRES ARE SUPPOSED TO BE ALL WEATHER STREET TIRES (PER SALESMAN), BUT THESE TIRES CAUSE MY CAR TO SKID OUT OF COMPLETE STOP ON WET PAVEMENT AND SKID AND SLIDE IN SNOW OR SLUSH. HAD AN INSTANCE WHERE ON A WINDY AND WET DAY WHERE THE VEHICLE SLID ACROSS A LANE AND A HALF OF TRAFFIC NEARLY HITTI
... NG A TANKER TRUCK. ALL INDICATIONS ARE THAT THESE TIRES DO NOT HUG THE ROAD VERY WELL AND ENDANGER THOSE IN THE VEHICLE. NOTE THAT I REPLACED 4 OF THE WILDERNESS STYLE TIRES WITH THESE TIRES A COUPLE OF YEARS AGO (AND STILL HAVE A RECALLED WILDERNESS AS A SPARE). I NOTIFIED FIRESTONE VIA E-MAIL AND GOT A COMPLICATED, CANNED RESPONSE THAT DID NOTHING TO SATISFY MY PROBLEM. I HOPE THAT THE NUMBERS I PULLED OFF THE TIRE ARE CORRECT (LTP235/ 75R15 M//S ; 22433UR BMO2528). *AK( DOT NUMBER: 22433UR TIRE SIZE: 75 R15 )Read more
Incident date: Aug 13, 1999
HEADING SOUTH ON I-95 OUTSIDE SAVANNAH, GA, TIRE EXPLODED CAUSING TREAD TO PEEL AND FLY OFF PUTTING CAR IN DANGEROUS SITUATION AND DANGER TO OTHER CARS. WE WERE ABLE TO BRAKE AND WEAVE TO AVOID IMPACT AND OVERTURNING BEFORE COMING TO A STOP OFF HIGHWAY. IN ADDITION TO A LOST TIRE, THE EXPLOSIONAN
... D RUBBER PEELING IN THE AREA OF THE GAS TANK RESULTED IN DAMAGE TO THE MUFFLER AND UNDERSIDE OF CAR. WE REPLACED TIRE, ($101.74) HAD THE MUFFLER REPAIRED (UNDER WARRANTY). DAMAGE REMAINS TO THE UNDERSIDE OF THE CAR. THE ESTIMATE TO REPAIR IS $703.84. PLEASE ADVISE IF YOU WISH TO VIEW DAMAGE.( DOT NUMBER: TIRE SIZE: 235/75/R15 )Read more
Incident date: Jun 1, 2000
CONSUMER FELT A VIBRATION IN FRONT END OF VEHICLE BUT BEFORE HE COULD SLOW DOWN THE RIGHT FRONT TIRE BLEW OUT CAUSING HIM TO LOOSE CONTROL OF THE VEHICLE, HIT THE MEDIAN AND ROLLED OVER 3 TIMES. THE RIGHT FRONT TIRE APPEARS TO HAVE SEPARATED, THE OTHERS WENT FLAT ON IMPACT(FIRESTONE ATX P235/75R15)
... . NLMRead more
1 injured
Incident date: Dec 7, 1994
CONSUMER CONTACTED DEALER IN REFERENCE TO NHTSA RECALL 94V169000/ MANUFACTURER'S RECALL 94S91 CONCERNING EMERGENCY PARKING BRAKE: MECHANICAL. PARKING BRAKE FAILS SO THAT IT WILL NOT ENGAGE. DEALER PUTS "WEDGE" IN MECHANISM TO CORRECT THE PROBLEM, BUT THE WEDGE DOES NOT LAST-- IT BREAKS AND FALLS OU
... T. MAZDA CLAIMS THAT THERE IS NOTHING ELSE THAT THEY CAN DO TO FIX THE PROBLEM SINCE THIS IS WHAT NHTSA HAS INSTRUCTED THEM TO DO. *AK.ET.Read more
Incident date: Dec 12, 1998
WHILE DRIVING AT 70MPH TRANSMISSION FROZE UP, LOCKING THE REAR WHEELS. MANUFACTURER HAS BEEN NOTIFIED. *AK
AFTER COMPRESSOR FAILED @35000MI. AND WAS REPLACED, REFRIGERATOR LEAKS OUT IN ABOUT 2 MONTHS,NO ONE SEEMS TO BE ABLE TO FIND LEAK,INCLUDES DEALER AND INDEPENDENT GARAGES, THEY RE FILLED IT, LEAKS OUT . *AK
WHEN I TURN ON THE HEATER, THERE IS A SMELL OF BURNING MATERIAL INSIDE THE VEHICLE. RECENTLY I PAID THE DEALER TO CLEAN LEAVES FROM THE HEATER. THEY SUGGESTED I NOT PARK UNDER TREES. SINCE THIS VEHICLE WAS MADE BY FORD, ANY RECALL FOR DEBRIS IN THE HEATER WOULD APPLY.
Incident date: Jun 9, 1997
CONSUMER INJURED FINGER IN DOOR LATCH, DUE TO THE DESIGN OF THE DOOR LATCH.
1 injured
STEERING WHEEL AND COLUMN DEFECTIVE, CAUSING VIGOROUS VIBRATION IN THE STEERING WHEEL AND VEHICLE.
ANTI LOCK BRAKES EXPERIENCE EXTENDED STOPPING DISTANCE.
Incident date: May 6, 1997
SUN ROOF: WAS IN THE PARKING LOT, SITTING IN VEHICLE AND THE SUN ROOF COMPLETELY SHATTERED. *AK
VEHICLE VIBRATES SEVERELY WHEN DRIVING BETWEEN 50-70MPH, A TSB WAS ISSUED FOR THIS PROBLEM FEB,1996, A KIT TO REPLACE ENGINE MOUNTS AND OTHER EQUIPMENT WAS CREATED TO ALLEVIATE THIS CONDITION.*AK THE PROBLEM HAS SINCE BEEN FIXED BY DEALER.*JB
VEHICLE VIBRATES SEVERELY WHEN DRIVING BETWEEN 50-70MPH, A TSB WAS ISSUED FOR THIS PROBLEM FEB,1996, A KIT TO REPLACE ENGINE MOUNTS AND OTHER EQUIPMENT WAS CREATED TO ALLEVIATE THIS CONDITION.*AK THE PROBLEM HAS SINCE BEEN FIXED BY DEALER.*JB
Incident date: Dec 1, 1995
DEALER DOES NOT HAVE THE PARTS FOR RECALL NO 95V164000, OWNER RECEIVED RECALL NOTICE ON 12/95, AND CONTACTED DEALER THE SAME DATE. *AK
1 injured
Incident date: Feb 19, 1996
4 WHEEL DRIVE MOTOR CORRODED DUE TO IMPROPER SEALING, CAUSING WATER DAMAGE/COMPUTER SHORTAGE. *SD
Incident date: Feb 19, 1996
REAR BRAKE DRUM BROKE, CAUSING DEEP GOUGES/EXTENSIVE DAMAGE TO BRAKE PADS. *SD
Incident date: Feb 19, 1996
ELECTRICAL PROBLEMS. *SD
VEHICLES ABS BRAKING SYSTEM IN BUMPY ROADS VEERS AND IN WET WEATHER HAS LONG AND EXTENDED STOPPING DISTANCES.WHEN HOLDING PEDAL HARD IT VEERS. TT
Incident date: Mar 14, 1995
EMERGENCY PARKING BRAKE MECHANISM DOES NOT PROPERLY ENGAGE. RECALL RELATED. PLEASE DESCRIBE DETAILS. TT