TIRES:TREAD/BELT
Defect Description
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE T
... IRE TREAD.Read moreConsequence
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
Remedy
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
14,400,000 vehicles affected
Manufacturer: BRIDGESTONE/FIRESTONE, INC.
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOF. THE SUNROOF GLASS PANEL ASSEMBLY CAN SEPARATE WHILE THE VEHICLE IS MOVING DUE TO INCORRECT HINGE ENGAGEMENT. THIS WAS CAUSED BY IMPROPER SUNROOF INSTALLATION OF THE GLASS PANEL.
Consequence
UNEXPECTED SEPARATION OF THE SUNROOF GLASS PANEL COULD POSSIBLY DISTRACT THE DRIVER INCREASING THE RISK OF A VEHICLE CRASH OR LOSS OF VEHICLE CONTROL.
Remedy
OWNERS WILL BE PROVIDED WITH AN INSTRUCTION BOOKLET WHICH THOROUGHLY OUTLINES, WITH ILLUSTRATIONS, THE PROPER PROCEDURES FOR THE REMOVAL, STORAGE, AND REINSTALLATION OF THE SUNROOF'S GLASS PANEL. A WARNING LABEL FOR ATTACHMENT TO THE SUNROOF'S LATCH KNOB WILL ALSO BE PROVIDED TO THE OWNERS.
23,000 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
Defect Description
THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.
Consequence
IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM FULLY ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy
DEALERS WILL REPLACE THE POWER BRAKE VACUUM BOOSTER ASSEMBLY.
2,500 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Defect Description
THE HYDRAULIC LIFT CYLINDERS ARE ATTACHED TO BRACKETS THAT ARE WELDED TO THE LIFTGATE. THE BRACKET WELDS CAN FRACTURE.
Consequence
WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALLSTUD TO DISENGAGE.
Remedy
DEALERS WILL INSTALL REINFORCEMENT BRACKETS.
6,973 vehicles affected
Manufacturer: MAZDA (NORTH AMERICA),INC
Complaint Statistics
24 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 3 |
| TIRES | 3 |
| POWER TRAIN:MANUAL TRANSMISSION | 1 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT | 1 |
| SUSPENSION:FRONT:CONTROL ARM | 1 |
| SUSPENSION:FRONT:SHOCK ABSORBER | 1 |
| SUSPENSION:FRONT:WHEEL BEARING | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| AIR BAGS:FRONTAL | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
Incident date: Aug 18, 2000
DEALER PROMISED CONSUMER THAT THEY WOULD EXCHANGE THE FIRESTONE ATX TIRES FOR ANOTHER BRAND, THE NEXT DAY THE DEALER (MAZDA) REFUSED TO HONOR THEIR WORD AND CONSUMER STILL HAS THE DEFECTIVE ATX TIRES. NLM
Incident date: Aug 18, 2000
DEALER PROMISED CONSUMER THAT THEY WOULD EXCHANGE THE FIRESTONE ATX TIRES FOR ANOTHER BRAND, THE NEXT DAY THE DEALER (MAZDA) REFUSED TO HONOR THEIR WORD AND CONSUMER STILL HAS THE DEFECTIVE ATX TIRES. NLM
Incident date: Aug 1, 1998
LEFT FRONT FIRESTONE TIRE EXPERIENCED BLOWOUT, CONSUMER IS REQUESTING A REFUND FOR THE REPLACEMENT TIRES. *SLC
Incident date: Sep 20, 1998
BRAKES REPLACED THREE TIMES.
Incident date: Sep 20, 1998
PROBLEMS WITH 4WD MECHANISM WHEN IN REVERSE.
Incident date: Sep 20, 1998
FRONT SEAT DOES NOT LOCK INTO PLACE/IS DIFFICULT TO MOVE.
Incident date: Sep 20, 1998
EXHAUST SYSTEM REPLACED THREE TIMES.
Incident date: Oct 14, 1998
REAR ANTI- LOCK BRAKES LOCK UP. CONSUMER STATES AFRAID THAT ONE DAY THE AUTO MAY NOT STOP. *AK
Incident date: Apr 23, 1997
BRAKE CALIPER, ROTOR AND PADS FAILED.
Incident date: Apr 23, 1997
LOOSE CATALYTIC CONVERTER SHIELD CAUSING NOISE.
Incident date: Apr 23, 1997
BELT FAILED CAUSING NOISE.
Incident date: Apr 23, 1997
BRAKE CALIPER, ROTOR AND PADS FAILED.
Incident date: Apr 23, 1997
BRAKE CALIPER, ROTOR AND PADS FAILED.
Incident date: May 16, 1998
SUN ROOF BLEW OFF.
Incident date: Dec 20, 1997
WHILE DRIVING THE TRUCK THE SUN ROOF ALL OF A SUDDEN SEPARATED WHILE THE TRUCK WAS IN MOTION. *AK
Incident date: Jul 1, 1997
LATCHES ON SUN ROOF FAILED ALLOWING GLASS TO BECOME LOOSE.
Incident date: Jul 12, 1997
SUNFROOF; DRIVING DOWN HIGHWAY APPROXIMATELY 50MPH WHEN SUDDENLY THE SUN ROOF JUST BLEW OFF VEHICLE. THIS INCIDENT HAPPENED IN JULY 1994, AND HAD IT REPAIRED. IT HAPPENED THIS LAST TIME JULY 1997. *AK
Incident date: Jul 28, 1997
AIR BAG FAILED TO DEPLOY DURING COLLISION.
Crash
Incident date: Jun 19, 1996
DUE TO THE CONTROL ARM AND THE BUSHING FAILURE THE VEHICLE SHAKES. *AK CONSUMER STATES THE FRONT END OF VEHICLE MAKES A NOISE AND DOES NOT STOP PORPERLY, TRANSMISSION MOUNTS CAUSE THE ENGINE TO MOVE FOWARD/BACKWARD WHILE STOPPING AND ACELERATION, CONSUMER ALSO HAD SHOCKS AND TRANSMISSION MOUNT REPLA
... CED.*JBRead more
Incident date: Jun 19, 1996
DUE TO THE CONTROL ARM AND THE BUSHING FAILURE THE VEHICLE SHAKES. *AK CONSUMER STATES THE FRONT END OF VEHICLE MAKES A NOISE AND DOES NOT STOP PORPERLY, TRANSMISSION MOUNTS CAUSE THE ENGINE TO MOVE FOWARD/BACKWARD WHILE STOPPING AND ACELERATION, CONSUMER ALSO HAD SHOCKS AND TRANSMISSION MOUNT REPLA
... CED.*JBRead more
Incident date: Jun 19, 1996
DUE TO THE CONTROL ARM AND THE BUSHING FAILURE THE VEHICLE SHAKES. *AK CONSUMER STATES THE FRONT END OF VEHICLE MAKES A NOISE AND DOES NOT STOP PORPERLY, TRANSMISSION MOUNTS CAUSE THE ENGINE TO MOVE FOWARD/BACKWARD WHILE STOPPING AND ACELERATION, CONSUMER ALSO HAD SHOCKS AND TRANSMISSION MOUNT REPLA
... CED.*JBRead more
Incident date: Jun 19, 1996
DUE TO THE CONTROL ARM AND THE BUSHING FAILURE THE VEHICLE SHAKES. *AK CONSUMER STATES THE FRONT END OF VEHICLE MAKES A NOISE AND DOES NOT STOP PORPERLY, TRANSMISSION MOUNTS CAUSE THE ENGINE TO MOVE FOWARD/BACKWARD WHILE STOPPING AND ACELERATION, CONSUMER ALSO HAD SHOCKS AND TRANSMISSION MOUNT REPLA
... CED.*JBRead more
MFR RECALL 61510 REAR LIFTGATE CYLINDERS. BRONX MAZDA PARTS ON ORDER SINCE DEC 95. PLEASE DESCRIBE DETAILS. *AK
Incident date: Jan 1, 1995
BEARING SEIZED, CAUSING TRANSMISSION TO FAIL. *SKD