2012 LEXUS IS
0 recalls, 28 complaints - 25 TSBs
No recalls found for this vehicle.
Complaint Statistics
28 total complaints
5 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 8 |
| UNKNOWN OR OTHER | 4 |
| STRUCTURE:BODY | 3 |
| SERVICE BRAKES | 2 |
| VEHICLE SPEED CONTROL | 2 |
| ELECTRICAL SYSTEM | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| VISIBILITY/WIPER | 2 |
| EXTERIOR LIGHTING | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
STRUCTURE:BODY
Jul 8, 2026
Incident date: Jul 7, 2026
2012 Lexus IS 250 Complaint Category: Interior/Seat Belts/Air Bags → Interior Component: Interior Moldings/Trim/Panels Narrative This is a safety issue. The dashboard on my 2012 Lexus IS 250 has developed significant cracking and is actively decomposing into a gelatin-like texture, despite the veh... Read more
VISIBILITY/WIPER
Jul 8, 2026
Incident date: Jul 7, 2026
2012 Lexus IS 250 Complaint Category: Interior/Seat Belts/Air Bags → Interior Component: Interior Moldings/Trim/Panels Narrative This is a safety issue. The dashboard on my 2012 Lexus IS 250 has developed significant cracking and is actively decomposing into a gelatin-like texture, despite the veh... Read more
AIR BAGS
Jun 23, 2026
Incident date: Jun 23, 2026
The dashboard on my 2012 Lexus IS 250 has developed significant cracking across the surface despite the vehicle being garage-kept, low mileage, and well-maintained throughout my ownership. The cracking is not the result of any accident, impact, or misuse — it appeared spontaneously and has progres... Read more
STRUCTURE:BODY
Jun 23, 2026
Incident date: Jun 23, 2026
The dashboard on my 2012 Lexus IS 250 has developed significant cracking across the surface despite the vehicle being garage-kept, low mileage, and well-maintained throughout my ownership. The cracking is not the result of any accident, impact, or misuse — it appeared spontaneously and has progres... Read more
UNKNOWN OR OTHER
Jun 23, 2026
Incident date: Jun 23, 2026
The dashboard on my 2012 Lexus IS 250 has developed significant cracking across the surface despite the vehicle being garage-kept, low mileage, and well-maintained throughout my ownership. The cracking is not the result of any accident, impact, or misuse — it appeared spontaneously and has progres... Read more
UNKNOWN OR OTHER
Jun 10, 2024
Incident date: Sep 4, 2023
A water leak has ruined TWO power liftgate control modules. The water leak probably comes from the roof or driver rear window welds. I replaced one module two months ago and the new one has also malfunctioned due to water intrusion. This causes the liftgate to be stuck open or closed and could poten... Read more
ELECTRICAL SYSTEM
Jun 10, 2024
Incident date: Sep 4, 2023
A water leak has ruined TWO power liftgate control modules. The water leak probably comes from the roof or driver rear window welds. I replaced one module two months ago and the new one has also malfunctioned due to water intrusion. This causes the liftgate to be stuck open or closed and could poten... Read more
AIR BAGS
Feb 26, 2022
Incident date: Feb 25, 2022
I own a Lexus 2012 IS250 and currently active duty member stationed at Aviano Air Base, Italy. I was not notified that my vehicle is overdue on a safety recall until today when I am trying to ship the vehicle back to the US. What further actions can I do to get the recall done? Can I get the veh... Read more
ENGINE
Jan 8, 2022
Incident date: Jan 8, 2022
While stopped at a stop light vehicle RPM went very high. It reached the red zone. Vehicle started moving forward (while still on Drive and the brake pedal fully pressed). I immediately put the vehicle in Park. RPM continued to remain high. I removed my foot off the brake when the vehicle was in par... Read more
FUEL/PROPULSION SYSTEM
Nov 27, 2020
Incident date: Nov 26, 2020
VEHICLE IN MOTION GOING 80MPH ON HIGHWAY WHEN SUDDENLY JOLTED AND VEHICLE DID NOT RESPOND TO ACCELERATOR AND CHECK ENGINE/BATTERY LIGHTS ALL CAME ON AND SLOWED TO A STOP. RESTARTING ENGINE DID NOT WORK AS IT SPUTTERED AND WENT BACK TO IDLE IMMEDIATELY. FUEL TANK WAS 1/4 FULL, NOT DUE FOR OIL CHANGE ... Read more
UNKNOWN OR OTHER
Oct 11, 2020
Incident date: Mar 19, 2020
LEXUS IS250 HAS A MELTING DASHBOARD AND IT'S REALLY HARD TO DRIVE WHEN THE SUN IS OUT ... IT GLARES OUT YOUR VISION WHEN DRIVING ...I WAS RESEARCHING AND SAW SOME PEOPLE GOT A RECALL FOR THE MELTING DASHBOARD SINCE IT'S REALLY UNSAFE TO DRIVE IT WITH THE DASHBOARD STARTING TO MELT .. IN THE PICTURE... Read more
VISIBILITY/WIPER
Oct 11, 2020
Incident date: Mar 19, 2020
LEXUS IS250 HAS A MELTING DASHBOARD AND IT'S REALLY HARD TO DRIVE WHEN THE SUN IS OUT ... IT GLARES OUT YOUR VISION WHEN DRIVING ...I WAS RESEARCHING AND SAW SOME PEOPLE GOT A RECALL FOR THE MELTING DASHBOARD SINCE IT'S REALLY UNSAFE TO DRIVE IT WITH THE DASHBOARD STARTING TO MELT .. IN THE PICTURE... Read more
AIR BAGS
Apr 17, 2020
Incident date: Jun 20, 2019
HI , MY FIRST NAME IS [XXX] LAST NAME IS [XXX] ,MY MAILING ADDRESS IS [XXX]. I HAS A LEXUS IS 250 2012 , 86000 MILE LAST 10 MONTH AGO MY CAR HAS A RECALL MAIL REPLACEMENT AIR BAG FROM LEXUS,BUT MY CAR WAS IN A GOOD CONDITION EVERY THING IS FUNCTION GOOD WITH NO ANY PROBLEM, BUT AFTER I TOO... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Apr 17, 2020
Incident date: Jun 20, 2019
HI , MY FIRST NAME IS [XXX] LAST NAME IS [XXX] ,MY MAILING ADDRESS IS [XXX]. I HAS A LEXUS IS 250 2012 , 86000 MILE LAST 10 MONTH AGO MY CAR HAS A RECALL MAIL REPLACEMENT AIR BAG FROM LEXUS,BUT MY CAR WAS IN A GOOD CONDITION EVERY THING IS FUNCTION GOOD WITH NO ANY PROBLEM, BUT AFTER I TOO... Read more
FUEL/PROPULSION SYSTEM
Mar 5, 2020
Incident date: Feb 18, 2020
TL* THE CONTACT OWNS A 2012 LEXUS IS250. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE HIGHWAY PATROL PROVIDED FUEL AND THE VEHICLE RESTARTED AND OPERATED AS INTENDED. A DE... Read more
EXTERIOR LIGHTING
Jan 11, 2020
Incident date: Mar 7, 2019
THE TOP CONVERTIBLE MOTOR GOT BROKEN ABOUT TWO YEARS AFTER I BOUGHT IT SO I WENT BACK TO THE DEALERSHIP AND LUCKILY IT WAS UNDER WARRANTY SO THEY REPLACE IT BUT NOW THE ONE THEY PUT ON THAT TIME NOW IT'S BROKEN AGAIN AND THEY WANT TO CHARGE ME TO GET FIXED.
ELECTRICAL SYSTEM
Jan 11, 2020
Incident date: Mar 7, 2019
THE TOP CONVERTIBLE MOTOR GOT BROKEN ABOUT TWO YEARS AFTER I BOUGHT IT SO I WENT BACK TO THE DEALERSHIP AND LUCKILY IT WAS UNDER WARRANTY SO THEY REPLACE IT BUT NOW THE ONE THEY PUT ON THAT TIME NOW IT'S BROKEN AGAIN AND THEY WANT TO CHARGE ME TO GET FIXED.
AIR BAGS
Jan 11, 2020
Incident date: Mar 7, 2019
THE TOP CONVERTIBLE MOTOR GOT BROKEN ABOUT TWO YEARS AFTER I BOUGHT IT SO I WENT BACK TO THE DEALERSHIP AND LUCKILY IT WAS UNDER WARRANTY SO THEY REPLACE IT BUT NOW THE ONE THEY PUT ON THAT TIME NOW IT'S BROKEN AGAIN AND THEY WANT TO CHARGE ME TO GET FIXED.
UNKNOWN OR OTHER
Dec 22, 2019
Incident date: Nov 10, 2018
MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF T... Read more
STRUCTURE:BODY
Dec 22, 2019
Incident date: Nov 10, 2018
MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF T... Read more
AIR BAGS
Oct 21, 2019
Incident date: Oct 20, 2019
I WAS REAR ENDED BY A CAR AT A HIGH RATE OF SPEED AND PUSHED INTO THE CAR IN FRONT OF ME. NONE OF MY AIR BAGS DEPLOYED.
Crash
1 injured
AIR BAGS
May 23, 2017
Incident date: May 23, 2017
TAKATA RECALL MY LOCAL DEALER DOES NOT HAVE THE PARTS NECESSARY TO REMEDY THE PROBLEM. THEY PUT ME ON A WAIT LIST AND SAID IT COULD TAKE 2 MONTHS FOR THE THEM TO GET THE PARTS. THIS IS LEXUS SAN DIEGO
AIR BAGS
Mar 20, 2017
Incident date: Mar 20, 2017
URGENT SAFETY RECALL FRONT PASS. AIRBAG INFLATOR WHICH CAN RESULT IN SERIOUS INJURY OR DEATH - NO PARTS AVAILABLE & LEXUS UNABLE TO GIVE AN ETA FOR PART. UNACCEPTABLE. WHAT RECOURSE DO I HAVE?
VEHICLE SPEED CONTROL
Jul 20, 2015
Incident date: Jul 17, 2015
WHEN EXITING A DRIVE THROUGH CAR WASH (VEHICLE IN N) TOLD TO DRIVE OUT. I PUT IT IN DRIVE, BEGIN TO DEPRESS GAS PEDAL, IT JAMS DOWN , I PEEL OUT TOWARDS A CONCRETE JERSEY WALL, HIT IT WITH THE FRONT PASSENGER SIDE CORNER FRONT, BUMPER AND FRONT WHEEL...THEN THE BACK WHEEL, STILL ACCELERATING...DO 1/... Read more
Crash
VEHICLE SPEED CONTROL
Jul 14, 2015
Incident date: May 15, 2013
MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WA... Read more
Crash
SERVICE BRAKES
Jul 14, 2015
Incident date: May 15, 2013
MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WA... Read more
Crash
AIR BAGS
Jul 14, 2015
Incident date: May 15, 2013
MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WA... Read more
Crash
SERVICE BRAKES
Mar 11, 2015
Incident date: Jul 16, 2012
WHEN BRAKING, OR SLOWING BRAKING AND LETTING GO, WEIRD CREAKING NOISE IS MADE. LEXUS IS AWARE OF THESE ISSUES BUT WILL DO NOTHING TO HELP EVEN WHEN CAR WAS STILL UNDER WARRANTY. *TR
Technical Service Bulletins, 2012 LEXUS IS
25 manufacturer communications from 16 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 6 |
| 140000 AIR BAGS | 2 |
| 060000 ENGINE (PWS) | 2 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 102000 POWER TRAIN:MANUAL TRANSMISSION | 1 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
Safety Recall 22
Apr 13, 2022
350000 EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Lexus PRO19-02 -
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus Safety Re
Mar 31, 2021
140000 AIR BAGS
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
KLG_19LE05-TI-Up
Aug 24, 2020
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
Lexus Safety Re
May 1, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
19LE05-KLG - TI-
Oct 17, 2019
350000 EQUIPMENT
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ?
L-SB-0014-08_Rev
Mar 22, 2017
162000 STRUCTURE:BODY
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some
L-SB-0060-13 Rev
Nov 10, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin
L-SB-0021-14 Rev
Sep 19, 2016
350000 EQUIPMENT
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated.
LSB008214
Oct 16, 2014
100000 POWER TRAIN
Auto matic Transmission Replacement kPrecautions
LTT016014
Jul 22, 2014
350000 EQUIPMENT
DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
LTT014513
Nov 2, 2013
130000 VISIBILITY
Spots in Window Glass - vehicle exterior
LTT000110A
Aug 6, 2013
060000 ENGINE (PWS)
Oil Viscosity Applicability and Cfhange Interval Guide
LTT000110
Apr 10, 2013
060000 ENGINE (PWS)
Oil Viscosity Applicability and Cfhange Interval Guide
TMS-007-13
Jan 30, 2013
130000 VISIBILITY/WIPER (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TMS-007-13
Jan 30, 2013
140000 AIR BAGS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LSB-0059-12
Jul 10, 2012
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION. MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS
LSB-0030-11
May 31, 2011
102000 POWER TRAIN:MANUAL TRANSMISSION
TOYOTA: TRANSMISSION OR PARK/NEUTRAL SWITCH INSTALLATION INFORMATION. *RM
LSB-0030-11
May 31, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA: TRANSMISSION OR PARK/NEUTRAL SWITCH INSTALLATION INFORMATION. *RM
LEXUS IS - All Years Overview
Complete safety history for the LEXUS IS across all model years (1998, 2022).
25
Total Recalls
800
Total Complaints
0
Investigations
58
Reported Crashes
11
Reported Fires
0
Reported Deaths
LEXUS IS - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 0 | 1 | View |
| 2024 | 0 | 1 | View |
| 2023 | 0 | 3 | View |
| 2022 | 1 | 6 | View |
| 2021 | 0 | 2 | View |
| 2020 | 0 | 7 | View |
| 2019 | 0 | 3 | View |
| 2018 | 0 | 3 | View |
| 2017 | 0 | 14 | View |
| 2016 | 0 | 2 | View |
| 2015 | 0 | 14 | View |
| 2014 | 0 | 15 | View |
| 2013 | 0 | 12 | View |
| 2012 (current) | 0 | 28 | |
| 2011 | 0 | 22 | View |
| 2010 | 1 | 51 | View |
| 2009 | 2 | 55 | View |
| 2008 | 3 | 143 | View |
| 2007 | 3 | 171 | View |
| 2006 | 7 | 185 | View |
| 2005 | 1 | 13 | View |
| 2004 | 1 | 12 | View |
| 2003 | 1 | 18 | View |
| 2002 | 1 | 17 | View |
| 2001 | 1 | 1 | View |
| 2000 | 1 | 0 | View |
| 1999 | 1 | 1 | View |
| 1998 | 1 | 0 | View |