2011 LAND ROVER LR4 Recalls, Complaints & Safety

See attached document for complaint.

The contact owns a 2011 Land Rover LR4. The contact stated while driving at an undisclosed speed, the vehicle stalled with the low coolant warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine had failed due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated while driving at an undisclosed speed to the dealer, the vehicle lost motive power with the low coolant warning light illuminated. The contact was informed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

The contact owns a 2011 Land Rover LR4. The contact stated that while the vehicle was parked, a hotel resident observed condensation leaking from the rear of the vehicle. The vehicle was towed to a dealer where it was diagnosed that the fuel flange assembly needed to be replaced. The contact received notification of Manufacturer Recall Number: N623 The vehicle was repaired, but the failure reoccurred two years later. The manufacturer was notified of the failure. The failure mileage was 152,617.

Fuel pouring out from top of fuel tank while vehicle running

When I was driving this car, I smelled gasoline very badly, so suddenly the car slammed, and then the car broke down, and there was a lot of white gas or smoke under the hood, I couldn't be sure, so I called The fire alarm was dealt with, then I towed the vehicle to the dealer, contacted my insurance, and the dealer told me there was a recall, but my engine was dead and it wasn't covered by their warranty, but I checked the recall , the reason for the recall may be that the fuel gauge cannot display accurate fuel pressure, which causes the engine to run at high temperature, and the oil cannot cool down, which eventually causes the oil pump body to burst and cause the engine to break down. If I did not contact the fire alarm, this would be a serious event. Fire is even a direct safety accident in driving. I request to report the accident and ask the dealer to bear the repair costs and all losses caused by the accident damage.

Fire

When I was driving this car, I smelled gasoline very badly, so suddenly the car slammed, and then the car broke down, and there was a lot of white gas or smoke under the hood, I couldn't be sure, so I called The fire alarm was dealt with, then I towed the vehicle to the dealer, contacted my insurance, and the dealer told me there was a recall, but my engine was dead and it wasn't covered by their warranty, but I checked the recall , the reason for the recall may be that the fuel gauge cannot display accurate fuel pressure, which causes the engine to run at high temperature, and the oil cannot cool down, which eventually causes the oil pump body to burst and cause the engine to break down. If I did not contact the fire alarm, this would be a serious event. Fire is even a direct safety accident in driving. I request to report the accident and ask the dealer to bear the repair costs and all losses caused by the accident damage.

Fire

When I was driving this car, I smelled gasoline very badly, so suddenly the car slammed, and then the car broke down, and there was a lot of white gas or smoke under the hood, I couldn't be sure, so I called The fire alarm was dealt with, then I towed the vehicle to the dealer, contacted my insurance, and the dealer told me there was a recall, but my engine was dead and it wasn't covered by their warranty, but I checked the recall , the reason for the recall may be that the fuel gauge cannot display accurate fuel pressure, which causes the engine to run at high temperature, and the oil cannot cool down, which eventually causes the oil pump body to burst and cause the engine to break down. If I did not contact the fire alarm, this would be a serious event. Fire is even a direct safety accident in driving. I request to report the accident and ask the dealer to bear the repair costs and all losses caused by the accident damage.

Fire

The contact owned a 2011 Land Rover LR4. The contact stated while driving at 35 MPH, the vehicle accelerated independently and the brake pedal was depressed in order to regain control. The vehicle was taken to a certified mechanic who was unable to diagnose the failure. On a separate occasion, the contact stated that while driving approximately at 3 MPH into a parking garage, the vehicle accelerated independently and the brake pedal was depressed with force however it went through the wall of the garage and into the home where it came to a stop after crashing into a generator. The vehicle was towed and deemed totaled. The air bags did deploy. There were no injuries reported. The garage was damaged. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.

Crash

Fuel smell lead to fuel leaking

The contact owns a 2011 Land Rover LR4. The contact initially received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The contact was then informed by the dealer that the fuel system was defective and also needed to be serviced. While in their possession, the contact was informed that the parking brake module was damaged due to the dealer's mishandling of her vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 123,000.

2011 LAND ROVER LR4. CONSUMER WRITES IN REGARD TO GASOLINE FUEL TANK ASSEMBLY SAFETY RECALL. THE CONSUMER REQUESTED TO REIMBURSED FOR THE FUEL TANK ASSEMBLY SAFETY RECALL REPAIR.

I been having a fuel smell from under my 2011 LR4 for several months, which is now severe fuel leaking from the fuel tank, and no warning lights. I have contacted Land Rover to report because of the recall campaign, and was told that nothing can be cover under recall until notified or vin appears on recall. I have waiting for recall letters to be send out, don’t want to pay for repair and then have wait for refund of only. I am afraid to drive LR4 because of the fuel leak, don’t want the gas leak to accidentally be spark and cause fire.

The contact owns a 2011 Land Rover LR4. The contact stated that there was an abnormal fuel odor inside and outside of the vehicle. There was no warning light illuminated. The contact was unaware of the location of the source of the fuel odor. The vehicle was not taken to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel tank How was your safety or the safety of others put at risk? Slowly leaking fuel during operation. Noticed while parked in driveway. Smell odor. Has the problem been reproduced or confirmed by a dealer or independent service center? Pending appointment Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Approximately 2 months prior passed emissions inspections. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None

Vehicle is leaking fuel from the fuel tank area. The bottom of the tank is wet with fuel. Seems to be coming from the top of the tank. Skid plate is in place and not damaged.

THE STEREO SYSTEM HAS HAD COMPLAINTS FOR MANY YEARS WITH NO RECALL. THE ISSUE IS THE SYSTEM CUTS OUT AND UNUSABLE OR COMPLETELY UNRESPONSIVE FORCING CALLS TO BE TAKEN BY PHONE. THIS CAN POSE A SAFETY RISK WITH DRIVERS TROUBLESHOOTING WHILE OPERATING THE VEHICLE. A SIMPLE GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE. WE HAVE BEEN HAVING THIS ISSUE FOR 2.5 YEARS WITH NO RESOLUTION. SOFTWARE UPDATES DO NOT CORRECT THE ISSUE. PERHAPS THE OEM CAN FIGURE OUT THE KNOWN ISSUE AND SEND CUSTOMERS A SERVICE BULLETIN TO GET THIS SAFETY ISSUE FIXED. OCCASSIONALLY THERE IS ELECTRICAL SMELLS EMANATING FROM DASH. MY WIFE HAS NOTICED THIS MANY TIMES. OTHER THAN THIS PERSISTENT ISSUE THE VEHICLE OPERATES NOMINALLY.

TL* THE CONTACT OWNS A 2011 LAND ROVER LR4. THE CONTACT HEARD A LOUD NOISE WHEN ATTEMPTING TO REMOVE THE EMERGENCY BRAKE TO SHIFT OUT OF PARK. THE EMERGENCY BRAKE INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO LAND ROVER REDWOOD CITY (440 CONVENTION WAY, REDWOOD CITY, CA 94063, (650) 542-7956). THE DEALER DIAGNOSED THAT THERE WAS A MECHANICAL BRAKE FAILURE AND THE REAR BRAKES AND THE EMERGENCY BRAKE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

WHILE THE ENGINE IS RUNNING OR IN ACCESSORY MODE FUEL IS BEING RELEASED FROM A CRACK IN THE GAS TANK ACCESS COVER. THERE IS A STRONG SMELL OF FUEL NEAR THE PASSENGER SIDE REAR DOOR AREA. I RESEARCHED THIS ISSUE AND REPLACE THE FAULTY PART BEFORE IT HAD THE POTENTIAL TO START A FUEL VAPOR FIRE.

ENGINE SEIZED AT 106K MILES STILL WITHIN GUIDELINES OF LAST OIL CHANGE. LAND ROVER DEALER INDICATES ENGINE FAILURE IS DUE TO LOW OIL. THE OIL LEVEL WAS AT 1.7 QUARTS. THE OIL LEVEL WARNING SYSTEM NEVER ALERTED. THE OIL PRESSURE LEVEL INDICATOR REMAINED NORMAL. THERE ARE MULTIPLE COMPLAINTS ONLINE OF THIS SIMILAR SITUATION ON LR4. NO WARNING LIGHTS NO LOW LEVEL INDICATOR.

THE RUBBER FINISH ON THE DIALS TO ADJUST THE AIR CONDITIONER TEMPERATURE ARE PEELING OFF AND HAVE BECOME STICKY LIKE GLUE. THIS IS A KNOWN PROBLEM AND IS REGULARLY COMPLAINED ABOUT IN LAND ROVER FORUMS. THIS SHOULD BE A RECALL AS IT HAS AFFECTED 80% OF ALL VEHICLES WITH THESE DIALS. THE ONLY WAY TO RESOLVE THIS ISSUE IS TO REPLACE THE ENTIRE CONTROLLER FOR THE AIR CONDITIONER WHICH COSTS OVER $500. PLEASE SEE TO HAVING THIS RECALL MADE AS SOON AS POSSIBLE.

MULTIPLE WARNING LIGHTS ARE DISPLAYED IN THE INSTRUMENT PANEL DURING DRIVING MULTIPLE TIMES.

THERE IS NO DOT MARKINGS ON THE HEADLIGHT ASSEMBLIES THAT ARE VISIBLE AS REQUIRED IN THE FMVSS SECTION 108. HAWAII INSPECTIONS DON'T WANT TO PASS THE SAFETY INSPECTION. *TR

WARNING LAMPS FAILURE, BRAKE SYSTEM - AMBER FAILED TO ILLUMINATE FOR WORN BRAKE PADS AND DUE TO SEVERITY OF DAMAGE TO PADS AND ROTOR, BRAKE SYSTEM -RED SHOULD OF ILLUMINATED INDICATING POSSIBLE FAULT WITH THE ELECTRONIC BRAKE DISTRIBUTION (EBD) SYSTEM. WE SOUGHT OUT ASSISTANCE WITH LAND ROVER AND TO OUR CONCERNS AND SAFETY ISSUE. COMPLAINT WITH LAND ROVER AND INSPECTION WITH ENGINEER WE WERE ADVISED THAT THIS IS NORMAL BUT WOULD NOT GIVE US ANY DOCUMENTATION SUPPORTING THEIR FINDINGS AND REFUSES TO RETURN CALLS PLACED TO JAGUAR LAND ROVER NORTH AMERICA LLC, CUSTOMER RELATIONSHIP CENTER. *TR