2025 KIA EV9

3 recalls, 28 complaints - 5/5 safety rating

25V115000 Feb 24, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.
342 vehicles affected
Manufacturer: Kia America, Inc.
24V962000 Dec 20, 2024
SEATS:CRITICAL FASTENERS
Defect Description
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Consequence
Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Remedy
Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
22,883 vehicles affected
Manufacturer: Kia America, Inc.
24V757000 Oct 10, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
14,163 vehicles affected
Manufacturer: Kia America, Inc.

Complaint Statistics

28 total complaints 4 crashes

Top Reported Components

ComponentComplaints
ENGINE8
ELECTRICAL SYSTEM3
SERVICE BRAKES3
FUEL/PROPULSION SYSTEM3
UNKNOWN OR OTHER2
POWER TRAIN2
SUSPENSION1
VEHICLE SPEED CONTROL1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
BACK OVER PREVENTION: WARNINGS1
SERVICE BRAKES, HYDRAULIC Apr 8, 2026
Incident date: Apr 5, 2026
The contact owns a 2009 Toyota Prius. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the ABS warning light was illuminated. The vehicle was driven to the residence. The vehicle was... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Apr 8, 2026
Incident date: Apr 5, 2026
Due to a TSB (SIB 65 12 22) wherein the roof antennae leaks water and causes a short in the telemetry module, the car does not have pedestrian warning, navigation or backup camera / cross traffic warning. The car is drivable, but compromised from a safety perspective.
LANE DEPARTURE: WARNING Apr 8, 2026
Incident date: Apr 5, 2026
Due to a TSB (SIB 65 12 22) wherein the roof antennae leaks water and causes a short in the telemetry module, the car does not have pedestrian warning, navigation or backup camera / cross traffic warning. The car is drivable, but compromised from a safety perspective.
BACK OVER PREVENTION: WARNINGS Mar 18, 2026
Incident date: Mar 16, 2026
After driving the 2025 c300 sedan and leaving it parked for an hour or two, I come back to the car and turn it on. Neither the central screen or drivers screen were operable. The engine, interior lighting, sounds, and other systems were working however all the screens were completely dead. The car h... Read more
POWER TRAIN Mar 17, 2026
Incident date: Feb 2, 2026
My 2023 GMC Sierra has 60,571 miles for a while now while driving the transmission slips and slams into gears. Recently driving with my kids in the car on highway going 70mph the back brakes locked up multiple times, so scary and dangerous while driving. I now currently have a code P-0747 in the sy... Read more
UNKNOWN OR OTHER Feb 25, 2026
Incident date: Feb 25, 2026
I put my vehicle in park but it kept going anyway and hit a car in front of me.
Crash
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jan 24, 2026
Incident date: Jan 7, 2026
I had heard a thumping noise in the front end when I would turn the vehicle. On the date of crash, there was a very loud pop noise, then loss of brakes and impact. Air bags deployed due to impact. Total loss.
Crash
SERVICE BRAKES Jan 24, 2026
Incident date: Jan 7, 2026
I had heard a thumping noise in the front end when I would turn the vehicle. On the date of crash, there was a very loud pop noise, then loss of brakes and impact. Air bags deployed due to impact. Total loss.
Crash
ENGINE Jan 15, 2026
Incident date: Jan 12, 2026
I was driving my car at over 70 mph on a highway, no check engine, no issues, just had oil changed when check hybrid system alert came on with check engine light. I started to change lanes to get to shoulder when my car just died, completely. It died in the middle of the highway merging with another... Read more
FUEL/PROPULSION SYSTEM Jan 15, 2026
Incident date: Jan 12, 2026
I was driving my car at over 70 mph on a highway, no check engine, no issues, just had oil changed when check hybrid system alert came on with check engine light. I started to change lanes to get to shoulder when my car just died, completely. It died in the middle of the highway merging with another... Read more
ELECTRICAL SYSTEM Jan 15, 2026
Incident date: Jan 12, 2026
I was driving my car at over 70 mph on a highway, no check engine, no issues, just had oil changed when check hybrid system alert came on with check engine light. I started to change lanes to get to shoulder when my car just died, completely. It died in the middle of the highway merging with another... Read more
ENGINE Sep 3, 2025
Incident date: Sep 3, 2025
My engine sometimes shuts down and states it's a Engine Malfunction, Power Reduced, Service Now.
ENGINE Sep 2, 2025
Incident date: Aug 29, 2025
The contact owns a 2016 Honda Odyssey. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine, with the check engine warning light illuminated. The contact stated that shortly afterwards, the vehicle vibrated abnormally and hesitated while accelerat... Read more
ENGINE Sep 1, 2025
Incident date: Sep 1, 2025
While driving in traffic, my vehicle suddenly shut down without warning. The engine stalled, and I lost power to steering and braking, creating a serious safety risk for myself and other drivers around me. The problem has occurred more than three time. At the time of the failure, there were no warn... Read more
VEHICLE SPEED CONTROL Aug 29, 2025
Incident date: Aug 28, 2025
After an update for a recall for brake issues, the dealership updated the knock sensor update without my consent. After the knock sensor software was installed, my 2012 Hyundai veloster will not operate without going into protection mode. Hyundai states that they can not reverse the software update ... Read more
FUEL/PROPULSION SYSTEM Aug 29, 2025
Incident date: Aug 28, 2025
After an update for a recall for brake issues, the dealership updated the knock sensor update without my consent. After the knock sensor software was installed, my 2012 Hyundai veloster will not operate without going into protection mode. Hyundai states that they can not reverse the software update ... Read more
ENGINE May 19, 2025
Incident date: May 11, 2025
All of a sudden, right around 108,000 miles, the check engine light came on. Upon several mechanic visits, and replacing ignition coils, and spark plugs, and even doing a system engine oil flush, the check engine light keeps coming back on. The same code is displayed, a cylinder 2 and 3 misfire. Upo... Read more
ENGINE Mar 29, 2025
Incident date: Mar 20, 2025
THOUSAND OAKS MERCEDES DEALERSHIP TOOK INSURANCE PAYMENT FROM AMERICAN EXPRESS FOR A STOLEN KEY - THEY WRONGFULLY NO CONSENT CHANGED THE IGNITION MESSED WITH RADIO AND SECURITY SYSTEM DURING ILLEGAL FORMS OF WIRELESS CAR TESTING THEY WIRED UP NON STANDARD EQUIPMENT WITHOUT CONSENT AND MADE 8 ILLEGAL... Read more
Crash
SERVICE BRAKES Mar 22, 2025
Incident date: Mar 22, 2025
Car has white smoke coming from the exhaust and the oil level keeps decreasing. Car stalls and takes time to accelerate P0106 code pops up from engine. There’s a rattle and whine noise coming from the engine bay. Also the gas was stuck accelerating. Had to switch the car to neutral so it does... Read more
FUEL/PROPULSION SYSTEM Mar 22, 2025
Incident date: Mar 22, 2025
Car has white smoke coming from the exhaust and the oil level keeps decreasing. Car stalls and takes time to accelerate P0106 code pops up from engine. There’s a rattle and whine noise coming from the engine bay. Also the gas was stuck accelerating. Had to switch the car to neutral so it does... Read more
ELECTRICAL SYSTEM Mar 22, 2025
Incident date: Mar 22, 2025
Check Engine Light on, I read the code is P052E, after read some information in internet there is positive crankcase ventilation regulatory valve needs to be replaced. My car is 52000 miles and it seems like happenned to people even with less miles on the cars
SERVICE BRAKES Mar 19, 2025
Incident date: Mar 18, 2025
Trailer brake controler will report not connected when it is connected correctly. Systemm was tested and everything on the trailer is working properly. system was working corretly and suddenly stopped when on the interstate. Have had multiple shops look at the issue and no one can locate the issue. ... Read more
ENGINE Mar 19, 2025
Incident date: Mar 18, 2025
The vehicle history does not show any type of accidents. The vehicle history says that the vehicles airbags are in tact. In reviewing my contract from the dealership there is a page that states the vehicle has no airbags.The airbags not being present means the have been deployed due to a collision, ... Read more
ELECTRICAL SYSTEM Mar 16, 2025
Incident date: Feb 27, 2025
Vehicle’s braking system for the trailer constantly disconnects while driving. The trailer will then lose all braking capabilities. Multiple service trailer brake system, check trailer wiring harness, trailer brake connected messages. Issues started shortly after purchasing the truck new at only... Read more
ENGINE Feb 14, 2025
Incident date: Feb 8, 2025
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
SUSPENSION Feb 7, 2025
Incident date: Feb 6, 2025
The contact owns a 2024 Ford F-150. The contact stated that the vehicle was vibrating abnormally while driving at approximately 70 - 80 MPH. The contact stated that the failure had not occurred at slower speeds. There were no warning lights illuminated. The vehicle was taken to the dealer 4 times; h... Read more
UNKNOWN OR OTHER Jan 20, 2025
Incident date: Jan 6, 2025
The car has a feature known as one pedal driving. While using in this mode it is possible for your foot to slip off the accelerator pedal. If this happens, the car immediately decelerates and acts like braking with no warning to following mitorists. A collision is very possible if someone is followi... Read more
POWER TRAIN Jan 20, 2025
Incident date: Jan 6, 2025
The transmission gave out. There was no warning lights given, no issues.

NHTSA Safety Ratings, 2025 KIA EV9

2025 Kia EV9 SUV AWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash, Driver 4 / 5 ★★★★☆
Frontal Crash, Passenger 4 / 5 ★★★★☆
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 10.7%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard
Lane Departure WarningStandard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

NHTSA Safety Investigations, KIA EV9

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE25004 Opened: Apr 29, 2025 , Closed: Mar 11, 2026
PE, Closed , Model Year: 2024
Windshield Wiper Failure
On April 29, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25004) to investigate inoperative windshield wipers in model year (MY) 2024-2025 Kia EV9 vehicles. The complaints report windshield wipers that malfunction while driving, when snow and/or ice acc... Read more

KIA EV9 - All Years Overview

Complete safety history for the KIA EV9 across all model years (2024, 2026).

10 Total Recalls
394 Total Complaints
1 Investigations
24 Reported Crashes
2 Reported Fires
0 Reported Deaths

KIA EV9 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 25 View
2025 (current) 3 28
2024 6 341 View

Other KIA Models

Model Recalls Complaints
SORENTO 188 13,593 View
SPORTAGE 165 6,601 View
SEDONA 118 3,350 View
OPTIMA 100 10,128 View
TELLURIDE 70 2,186 View
SOUL 66 7,233 View
SORENTO HYBRID 62 159 View
SOUL EV 62 50 View