2024 KIA EV9

6 recalls, 341 complaints - 18 TSBs - 5/5 safety rating

SEATS:CRITICAL FASTENERS

Defect Description

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Consequence

Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

Remedy

Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

22,883 vehicles affected

Manufacturer: Kia America, Inc.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

14,163 vehicles affected

Manufacturer: Kia America, Inc.

PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE

Defect Description

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

Consequence

A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.

Remedy

Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

12,400 vehicles affected

Manufacturer: Kia America, Inc.

STRUCTURE:INTERIOR PANELS:CEILING

Defect Description

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

Consequence

A headliner with inadequate impact protection increases the risk of injury during a crash.

Remedy

Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

2,401 vehicles affected

Manufacturer: Kia America, Inc.

SEAT BELTS:FRONT:RETRACTOR

Defect Description

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, thes... Read more

Consequence

A seat belt retractor that does not operate as intended increases the risk of injury in a crash.

Remedy

Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

4 vehicles affected

Manufacturer: Kia America, Inc.

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Defect Description

Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Consequence

A loss of drive power or differential lock up can increase the risk of a crash.

Remedy

Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

8 vehicles affected

Manufacturer: Kia America, Inc.

Complaint Statistics

341 total complaints 18 crashes 2 fires 16 injuries

Top Reported Components

Component	Complaints
ENGINE	55
UNKNOWN OR OTHER	40
ELECTRICAL SYSTEM	38
POWER TRAIN	28
SERVICE BRAKES	25
STEERING	24
AIR BAGS	15
FUEL/PROPULSION SYSTEM	14
ENGINE AND ENGINE COOLING	11
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	7

Incident date: Jun 16, 2026

For several weeks the car has felt out of balance and I had it in the shop once to be balanced. The balance felt it lasted a very short time. I took the car in today to be checked out and the passenger rear tire couldn’t hold a balance. Mechanic removed tire and the interior sound deadening foam h... Read more

Incident date: May 24, 2026

When making left turn or going over bumps, driver seat pops and feel shifted.

Incident date: May 29, 2026

In XXX 2026, I brought my 2022 Kia K5 GT-Line (VIN: [XXX] ) to Jim Click Kia in Tucson, AZ for routine maintenance. Fuel system testing revealed my vehicle failed inspection due to an active federal recall affecting the fuel tank/fuel valve system. Kia America confirmed the recall defect caused casc... Read more

Incident date: May 29, 2026

The vehicle goes into limp mode without warning no matter the speed. cylinder head temp sensor is not applicable on this 1.6 engine model. The coolant over temp light illuminates with or without the car running. coolant temperature sensor was replaced and indicates no faults to the obd. the coolant ... Read more

Incident date: May 24, 2026

I got in my car and started driving home from work then I heard something just shatter and when I looked back my rear windshield was completely shattered. I pick up my nieces and nephews and drive other peoples children to their appointments. This could have caused a serious injury should I have exp... Read more

Incident date: May 24, 2026

I am reporting an issue with the driver seat in my 2025 Toyota Camry. The seat exhibits abnormal movement, shifting, instability, and popping sensations in the seatback area during normal driving conditions. The issue feels like looseness or movement of internal seat components and creates a distrac... Read more

Incident date: May 29, 2026

Incident date: Mar 26, 2026

Purchased new all four tires (P 285 / 45 R 21 113V XL) in Dec, 2025 after confirming fits my vehicle. Warranty 60,000 miles. About 4 months later and about 1,800 miles of use, both rear tires have lost most of their tread and steel belts are showing per auto dealer. Front tires have also los quite ... Read more

Incident date: Mar 29, 2026

Following a 25-day repair at a certified collision center due to an earlier accident, the vehicle's Full Self-Driving (FSD) and Active Safety Systems began failing. The vehicle repeatedly failed to keep speed and failed to stay centered in the lane. On March 25, 2026, while traveling at low speed o... Read more

Crash

Incident date: Mar 7, 2026

It was about [XXX] {XXX} I was driving about seventy five miles an hour down [XXX] heading north to milwaukee, and there was a loud bang, and it seemed like the car went in reverse. And then it just stopped right on the road.I had to get off of the road.I and it said there was there was a message o... Read more

Incident date: Feb 20, 2026

The check engine light came on and the engine lowered performance because the intercooler froze and cracked. Despite there being a service update to stop that from happening, we were never informed of the update from Chevy, only once it had happened did they tell us about the update and included it ... Read more

Incident date: Feb 20, 2026

New vehicle with 299 miles, use remote start and heard loud vibration, ticking noise coming from vehicle. Upon entering vehicle ( check engine light ) emissions system problems. power may be reduced. See your dealer.

Incident date: Feb 20, 2026

Description of Incident: On February 15, 2026, my 2017 Chrysler Pacifica Hybrid experienced three distinct and severe safety system failures involving the electrical system, power seats, and the power sliding door. Power Sliding Door Sensor Failure: While my minor son was entering the vehicle, the p... Read more

1 injured

Incident date: Feb 5, 2026

Complete transmission replacement for failure. Toyota said it is an unknown issue but has not issued a recall for 2020/2021 models. THIS NEEDS TO BE A RECALL. Toyota should be responsible, especially because they will not cover it if you go over your manufacturer warranty of 60k. I purchased this c... Read more

Incident date: Dec 29, 2025

The contact owns a 2014 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the seat belt, parking brake, and ABS warning lights illuminated. The vehicle was taken to an independent mechanic and the dealer, who determined that the ABS module had failed and needed to be repl... Read more

Incident date: Dec 12, 2025

Vehicle Safety Defect Report I am submitting this vehicle safety defect report regarding a serious and dangerous failure in a 2021 Nissan Rogue. The vehicle experienced complete electronic shutdowns while driving on the highway. During the most severe incidents, on December 19, 2025 and again on Jan... Read more

Incident date: Dec 12, 2025

Incident date: Jan 18, 2026

All passenger side curtain airbags deployed after going over a pothole, despite no tire/wheel/frame damage to the car according to the Honda dealership. No collision occurred, only going over a pothole. SRS is available for review from dealership. Vehicle has been inspected by dealership and insuran... Read more

Incident date: Jan 19, 2026

Unknown. Intermittently when merging into highway traffic from the onramp, the truck will stall and I will lose acceleration. There will be a loss in power and the truck speed will not change. instead it will just coast with no ability to change speed. I have owned the truck for 1 year and 3months. ... Read more

Incident date: Oct 11, 2025

The A/C condenser on my Honda failed and leaked out all of the refrigerant, which subsequently caused the A/C compressor and related components to fail. This issue is well‑documented, and Honda has issued an extended warranty specifically for the condenser due to its known defect. My vehicle was i... Read more

Incident date: Oct 11, 2025

The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehicle unsafe to operate. The problem involves the engine and powertrain. A Kia dealer inspected the vehicle and found a timing-related engine fault code (P0014). The dealer stated the co... Read more

Incident date: Jan 5, 2026

My 2015 Ford Fusion back over prevention camera system, is no longer working. I only get the black screen with error message "Camera is unavailable. Contact dealership". Which is creating a safety issue, while the vehicle is backing up. Reference Recall Number 25SA9 as many other ford products have ... Read more

Incident date: Jan 5, 2026

~the rear windshield shattered while driving ~was unable to see out the rear windshield, extremely loud ~the windshield was repaired by an independent service center; Nissan took no responsibility ~the vehicle was not inspected ~no warning, just shattered

Incident date: Jan 5, 2026

The rear view camera intermittently stops working, giving a message “camera unavailable” in a black screen. This has happened many times during use and caused near misses during vehicle reversing.

Incident date: Nov 14, 2025

The contact owns a 2019 GMC Acadia. The contact stated that the vehicle failed to shift to park(P) as intended and could not be turned off. The message "Shift to Park" was displayed. The contact was able to turn off the vehicle after shifting to low gear. The local dealer was contacted and confirme... Read more

Incident date: Nov 14, 2025

Forward collision alarm set off causing the car to stop and steering to change while in cruise control this was on the freeway. This happened even after the sensors were changed. The car needs to taken off the road before someone is seriously injured or killed.

Incident date: Aug 3, 2024

On December 1, 2025 at around 5pm CST, my 2021 GMC Yukon XL started making a squeeling noise then stopped while driving down the road. It left me stranded in the middle of the road. A P0016 CODE was produced and the engine light came on. I had the vehicle towed the next day to Stew Hanses GMC in Cli... Read more

Incident date: Aug 3, 2024

Front Passenger Daytime Running Light Chip Failure Range Rover Velar Forums have THOUSANDS of this exact issue. Land Rover has ceased all communications with me regarding this issue, including the executive office.

Incident date: Aug 3, 2024

I bought the car about 3 years ago. Car had 19,000 and today has 118,000. Transmission is completely failing. Back left seat belt does not work.

Incident date: Dec 1, 2025

My VIN was removed for the A Pillar recall. I received no notice as to why and my car was inspected a year ago. At that time the problem was not present. It is present now, but for some reason, my VIN has been removed. I would like to know under what conditions it was removed and by whom.

Incident date: Nov 29, 2025

I experience hesitation when applying the throttle from a stop followed by surging. This is incredibly alarming when trying to pull away from a stop sign or light, especially in residential areas with pedestrian traffic.

Incident date: Oct 22, 2025

Manufacture warning collision warning traction warning while driving and unable to accelerate

Incident date: Jul 1, 2025

Incident occur on 25 August, 2025: While driving I experienced a violent jerk and sudden loss of power. The vehicle continued to drive with attenuated power, jerking motion during gear shifts, and loud clucking sounds coming from powertrain. There were no injuries or accidents as result of malfunct... Read more

Incident date: Jul 1, 2025

I opened up my sunroof it became lodged, sideways and cracked

Incident date: Feb 20, 2025

Vehicle intermittently has power steering failures. Will not turn to the left.

Incident date: Feb 20, 2025

We placed our child in her car seat to go to a store. When buckling her in, we secured the 5-point harness and tugged on it to ensure it was tight and stable. At that time, the seat was functioning properly. Later, when leaving the store, we did the same to buckle her in again. This time, the 5-poi... Read more

Incident date: Feb 20, 2025

2021 Highlander XLE started making a whining noise when accelerating. Noise stops when you let off the gas. Took it to Toyota who said the transmission needed to be replaced. Although everywhere you look this is apparently a known problem, Toyota has yet to cover it or recall the part making the own... Read more

Incident date: Oct 11, 2025

My back window shattered for no reason. I had been driving for about 20 minutes. The ac was on my feet and not for the rear defrost. My [XXX] was in her booster seat in the back seat. We heard an explosion. I looked back to see a softball sized hole in my back window. I called Lumberton Nissan and t... Read more

Incident date: Oct 15, 2025

UConnect update was pushed and car shut off while driving saying to put in park and turn back on. Vehicles engine literally shut off twice while driving all due to a system update.

Incident date: Jun 18, 2025

Abs, ccs cruise control, air pressure monitor, laser/radar, intelligence key, radar stain, center sonar, radar circuit unit,airbag lights Poa90 recall engine control module, transmission, collison lights, pre-existing damages, it has defects it started intermittent stalling at 66,541 miles upon buyi... Read more

Incident date: Jun 18, 2025

Steering sticky when driving car on road.

Incident date: Aug 24, 2025

When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or hesitates. It feels like it’s about to stall, but it doesn’t fully turn off. It keeps doing this off and on when I stop or try to go again. It's very scary and dangerous.

Incident date: Sep 15, 2025

2019 Honda Touring: driving down the highway the windshield would crackle ( Electricity) then we started experiencing transmission delays in shifting and the transmission sounded rough and it was delayed. when the car was put in park the whole dashboard lit up with emissions system problem, Stop dr... Read more

Incident date: Aug 3, 2025

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at higher speeds, the steering wheel failed to return to center after making a turn to the left or the right. No warning light was illuminated. The vehicle was taken to a local independent mechanic for a diagnostic test... Read more

Incident date: Aug 3, 2025

Power steering issue when turning, if felt that the front wheels got stuck and then over corrected when I accelerated.

Incident date: Aug 3, 2025

Vehicle displayed numerous warning lights and messages like Emission system problem and other messages on the cluster gauge. Traveling on the interstate, the vehicle would not accelerate or maintain proper speed. Turned on the emergency flashers to warn other drivers to avoid an accident. Brought it... Read more

Incident date: Jun 2, 2025

Rotor seems to have worn out much quicker than expected. When I break, I can feel certain vibration / bumps. When breaking while going down on a hill, front break also has made screeching noise. Steering feels stiff at times. generally, I have always been topping up gas more than the advertised mi... Read more

Incident date: Jun 2, 2025

Incident date: Aug 16, 2025

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving off an off-ramp at approximately 40-60 MPH and depressing the brake pedal, the vehicle suddenly lost power and turned off. The contact restarted the vehicle to continue driving. The failure had occurred twice. Th... Read more

Showing 50 of 341 complaints.

NHTSA Safety Ratings, 2024 KIA EV9

2024 Kia EV9 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2024 KIA EV9

18 manufacturer communications from 12 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	12
220000 SEATS	2
120000 EXTERIOR LIGHTING	2
130000 VISIBILITY	1
350000 EQUIPMENT	1

110000 ELECTRICAL SYSTEM

OVER-THE-AIR: SOFTWARE UPDATE FOR LED HEADLAMPS (SA567) - This Over-the-Air (OTA) software update is designed to update the Integrated LED Headlamp Control Unit (ILCU) logic of certain 2024 EV9 vehicles to help reduce electricity consumptio

120000 EXTERIOR LIGHTING

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

OVER-THE-AIR: SOFTWARE UPDATE FOR ICCU (SA568) - This Over-the-Air (OTA) software update is designed to update the Integrated Charging Control Unit (ICCU) logic of certain 2024 EV9 vehicles. This update is designed to counteract interruptio

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED CHARGING CONTROL UNIT LOGIC IMPROVEMENT (SA568) - This bulletin provides information to upgrade the software on the Integrated Charging Control Unit (ICCU) on certain 2024MY EV9 (MV) ve

120000 EXTERIOR LIGHTING

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED LED HEADLAMP CONTROL UNIT OPERATION LOGIC IMPROVEMENT (SA567) - This bulletin provides information to upgrade the software on the Integrated LED Headlamp Control Unit 'ILCU' on certain

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA561) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in

110000 ELECTRICAL SYSTEM

OVER-THE-AIR SOFTWARE UPDATE: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT - This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 EV9 vehicles to help improve power usa

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA561) - This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation l

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

110000 ELECTRICAL SYSTEM

OVER-THE-AIR SOFTWARE UPDATE: ICCU-VCU S/W UPGRADE FOR EWP OPERATION - This Over-the-Air (OTA) software update is designed to help improve the AC (alternating current) charging performance of certain 2024 EV9 vehicles by enhancing the opera

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: POWER SEAT MODULE OPERATION LOGIC IMPROVEMENT (SA557) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the

220000 SEATS

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICCU-VCU SOFTWARE UPGRADE (SA560) - This bulletin provides information to improve the electric water pump (EWP) operation logic when the EV battery is being charged with a Level 1 or Level 2 (120

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: POWER SEAT MODULE OPERATION LOGIC IMPROVEMENT (SA557) - This bulletin provides the procedure to update the software logic of the Power Seat Module (PSM) system on certain 2024MY EV9 (MV) vehicles

220000 SEATS

NHTSA Safety Investigations, KIA EV9

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2024

Windshield Wiper Failure

On April 29, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25004) to investigate inoperative windshield wipers in model year (MY) 2024-2025 Kia EV9 vehicles. The complaints report windshield wipers that malfunction while driving, when snow and/or ice acc... umulates on or at the bottom of the windshield or in the cowl. ODI further received videos and photographs that depict relatively small amounts of snow and/or ice accumulation that leads to the wipers’ malfunction. Inoperative windshield wipers could reduce driver visibility during inclement weather and increase the risk of a crash. ODI identified 7 Vehicle Owners Questionnaires (VOQs) related to this investigation. Five VOQs describe inoperative windshield wipers due to snow and/or ice accumulation. Two other VOQs describe other malfunctioning windshield wipers including snow build-up on the blades and an odor of overheating. The wipers are equipped with thermal overload protection designed to limit overheating of the wiper motor. Further, consumers describe windshield wipers that temporarily stop working when they are not able to clear the windshield. This may happen when the wipers stop before the parked position in the cowl at the bottom of the windshield. In January 2026, Kia informed ODI that it will conduct a Product Improvement Campaign with owner notification for approximately 47,000 MY 2024-2026EV9 vehicles.The campaign includes a hardware change to the passenger-side wiper arm and an Owner’s Manual revision. The replacement wiper arm will be a different shape and angle that increase the space/clearance between the cowl and the wiper. The Owner’s Manual revision will emphasize the importance of snow removal prior to driving, and it will recommend that drivers place the wipers in service mode when the vehicle is parked outdoors, and snow is forecasted. In addition, Kia is planning to develop pop-up cluster warnings that will be temperature-dependent, and they will remind owners to clear snow/ice pre-drive and to place the wipers in service mode post-drive. In view of Kia’s field action, ODI is closing this Preliminary Evaluation. ODI will take additional action if warranted by future circumstances.To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

KIA EV9 - All Years Overview

Complete safety history for the KIA EV9 across all model years (2024, 2026).

10 Total Recalls

394 Total Complaints

1 Investigations

24 Reported Crashes

2 Reported Fires

0 Reported Deaths

KIA EV9 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	25	View
2025	3	28	View
2024 (current)	6	341

Other KIA Models

Model	Recalls	Complaints
SORENTO	188	13,593	View
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SOUL	66	7,233	View
SORENTO HYBRID	62	159	View
SOUL EV	62	50	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2024 KIA EV9

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2024 KIA EV9

Safety Technology

Technical Service Bulletins, 2024 KIA EV9

Most Affected Components

NHTSA Safety Investigations, KIA EV9

KIA EV9 - All Years Overview

KIA EV9 - Year by Year

Other KIA Models