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NHTSA Campaign 24V757000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by Kia America, Inc. · Reported Oct 10, 2024 · 14,163 vehicles affected

What's wrong

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Vehicles affected by this recall

Make Model Year Units
KIA EV9 2024 14,163
KIA EV9 2025 14,163

Source: NHTSA Campaign 24V757000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.