ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
Complaint Statistics
17 total complaints
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 9 |
| UNKNOWN OR OTHER | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| ENGINE | 1 |
| VISIBILITY/WIPER | 1 |
| VEHICLE SPEED CONTROL | 1 |
Incident date: Mar 28, 2026
ICCU failure, code P1A9096.
Incident date: Jan 25, 2026
At 4,000 miles the car had an electrical warning failure that required Kia to replace the gear reduction unit.
Incident date: Jan 25, 2026
At 4,000 miles the car had an electrical warning failure that required Kia to replace the gear reduction unit.
Incident date: Mar 19, 2026
On March 19, 2026, at approximately 1003 hours, I was traveling north on the [XXX] located in [XXX] . I was traveling in the number two lane and my speed was approximately 78 MPH when all of a sudden I had a loss acceleration power and my Kia EV9 began to decelerate rapidly and my dashboard began t
... o flash a loss of power warning. I had no control over my accelerator and could not speed up. Due to the rapid deceleration I had to take evasive action as northbound highway traffic was flowing smoothly. My clearest path was to move to the lefthand shoulder, which required me to cross the number one lane and the carpool lane. During this time, my Kia EV9 continued to decelerate. Once I got my vehicle onto the shoulder I placed my vehicle in park at which time my dashboard highlighted the front storage compartment of my vehicle in red. I assumed that meant my frunk was open. I exited my vehicle and checked my frunk and indeed found that my frunk was open and the first stage of the two-stage latch system was disengaged. Had the second stage of the latch system been disengaged it could have resulted in catastrophic consequences due to me traveling at highway speeds on a multilane highway. To be clear, I did not touch the interior compartment frunk release button and my keys were sitting in my left cargo short pocket located on the side of my left leg. I had also been traveling for approximately five to seven minutes and had entered the highway via the northbound [XXX] . I came to a stop at approximately the [XXX] area, which is approximately two miles north of [XXX] . I am aware that electric model Kia vehicles have a safety measure in which if the frunk or trunk is open the vehicle computer system does not allow the vehicle to engage in drive or reverse mode. Since I do have an electric vehicle, a diagnostic of my vehicle computer could reveal the cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 19, 2026
On March 19, 2026, at approximately 1003 hours, I was traveling north on the [XXX] located in [XXX] . I was traveling in the number two lane and my speed was approximately 78 MPH when all of a sudden I had a loss acceleration power and my Kia EV9 began to decelerate rapidly and my dashboard began t
... o flash a loss of power warning. I had no control over my accelerator and could not speed up. Due to the rapid deceleration I had to take evasive action as northbound highway traffic was flowing smoothly. My clearest path was to move to the lefthand shoulder, which required me to cross the number one lane and the carpool lane. During this time, my Kia EV9 continued to decelerate. Once I got my vehicle onto the shoulder I placed my vehicle in park at which time my dashboard highlighted the front storage compartment of my vehicle in red. I assumed that meant my frunk was open. I exited my vehicle and checked my frunk and indeed found that my frunk was open and the first stage of the two-stage latch system was disengaged. Had the second stage of the latch system been disengaged it could have resulted in catastrophic consequences due to me traveling at highway speeds on a multilane highway. To be clear, I did not touch the interior compartment frunk release button and my keys were sitting in my left cargo short pocket located on the side of my left leg. I had also been traveling for approximately five to seven minutes and had entered the highway via the northbound [XXX] . I came to a stop at approximately the [XXX] area, which is approximately two miles north of [XXX] . I am aware that electric model Kia vehicles have a safety measure in which if the frunk or trunk is open the vehicle computer system does not allow the vehicle to engage in drive or reverse mode. Since I do have an electric vehicle, a diagnostic of my vehicle computer could reveal the cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 8, 2026
The first time I drove on a highway in this brand new car the windshield chipped. There are facebook group posts of other drivers experiencing numerous chips and cracks in the windshield. I'm not sure how this compares with other cars, but I've been driving for about 20 years and have had little roc
... ks/pebbles hit the car windshield and never have had an issue with a chip in the windshield. I'm not sure how unsafe this is-- if the entire thing could break-- the dealership I go to is patching it for me-- but this may be a consumer issue and possibly a safety issue too.Read more
Incident date: Jan 17, 2026
ICCU failure with 12v battery drainage resulting in inability to drive car.
Incident date: Feb 28, 2026
Car was driving find and suddenly check electric system message came in with a red battery indicator. The application for the car indicates an ICCU P1A9096 error code. ICCU errors seems to be common with Kia/Hyundai electric cars. Car went to limp mode and wouldn’t let drive it more than 45mph wh
... ich it was dangerous in the highway. I was able to get the car into the dealer but the last mile the car was very limited in power with no more than 30mph. Radio, A/C and other accessories stop workingRead more
Incident date: Feb 28, 2026
Car was driving find and suddenly check electric system message came in with a red battery indicator. The application for the car indicates an ICCU P1A9096 error code. ICCU errors seems to be common with Kia/Hyundai electric cars. Car went to limp mode and wouldn’t let drive it more than 45mph wh
... ich it was dangerous in the highway. I was able to get the car into the dealer but the last mile the car was very limited in power with no more than 30mph. Radio, A/C and other accessories stop workingRead more
Incident date: Feb 28, 2026
Car was driving find and suddenly check electric system message came in with a red battery indicator. The application for the car indicates an ICCU P1A9096 error code. ICCU errors seems to be common with Kia/Hyundai electric cars. Car went to limp mode and wouldn’t let drive it more than 45mph wh
... ich it was dangerous in the highway. I was able to get the car into the dealer but the last mile the car was very limited in power with no more than 30mph. Radio, A/C and other accessories stop workingRead more
Incident date: Jan 26, 2026
Vehicle would not accept a charge requiring it be towed 120 miles to nearest Kia dealer. Vehicle had no warning lights or messages, just would not accept a recharge of the drive battery. Dealer found 3 error messages in the ICCU, but no idea why it occurred. Messages removed and vehicle then accepte
... d a charge.Read more
Incident date: Feb 4, 2026
vehicle would not accelerate pass 25 mph, battery light came on, stop vehicle and check power supply message also came on. had to towed to dealer. KIA app showing ICCU code P1A9096
Incident date: Oct 1, 2025
EV car won't charge.
Incident date: Dec 23, 2025
Instrument panel goes Black while driving. Keeps flickering on and off while driving. Took it to a dealer and they denied the flicker, even though I have 15 videos of it. Dealer just gave us the car back without fixing the issue and told us to live with it. This is extremely unsafe as we go up to a
... minute without seeing anything.Read more
Incident date: Jan 14, 2026
The contact owns a 2026 Kia EV9. The contact stated that while driving at 68 MPH, the sunroof made an abnormally loud banging sound. The contact pulled over to the side of the road, inspected the sunroof, and became aware that the sunroof was cracking. The contact closed the shade guard to prevent s
... hattered glass from falling inside the vehicle. The vehicle was driven to the destination. The vehicle was then taken to the dealer the same day. The dealer confirmed that the sunroof had internally failed, and the dealer was waiting for the warranty department to approve the sunroof replacement. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was approximately 600.Read more
Incident date: Jan 5, 2026
I own a Kia 2026 EV9. We charged the car to 80% (we have reduced the limit to only 80%). The next morning there was no power to the car. The interior lights would not come on door handles would not work. I could not start the vehicle. I read on line of the 12v battery dying and ICCU failures.
... I charged the battery for 1.5 hours and was able to get the car to start. I immediately drove it to the Kia dealership on 01/05/2026. The service department stated they could charge the battery but had to further diagnose the problem. On 01/08/2026 the service department stated that the tech was "tinkering" on the car and would reload software updates and patches. On 01/09/2026 the service department informed me that the technician still does not know what is wrong with the car and the tech is off again today.Read more
Incident date: Jan 5, 2026
I own a Kia 2026 EV9. We charged the car to 80% (we have reduced the limit to only 80%). The next morning there was no power to the car. The interior lights would not come on door handles would not work. I could not start the vehicle. I read on line of the 12v battery dying and ICCU failures.
... I charged the battery for 1.5 hours and was able to get the car to start. I immediately drove it to the Kia dealership on 01/05/2026. The service department stated they could charge the battery but had to further diagnose the problem. On 01/08/2026 the service department stated that the tech was "tinkering" on the car and would reload software updates and patches. On 01/09/2026 the service department informed me that the technician still does not know what is wrong with the car and the tech is off again today.Read more