2021 KEYSTONE HIDEOUT
1 recalls, 3 complaints - 5 TSBs
21V708000 Sep 13, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| EXTERIOR LIGHTING | 1 |
EXTERIOR LIGHTING
Nov 15, 2023
Incident date: Jun 10, 2023
When using my blinkers my headlights go out while the lights are in Auto mode. This is very dangerous as my headlights have gone out several times while driving in the dark.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jul 26, 2022
Incident date: Jul 26, 2022
2021 KEYSTONE HIDEOUT. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THE VEHICLE EXPERIENCED MULTIPLE FAILURES. THE VEHICLE LOST THE THE AIR CONDITONER COVER WHILE BEING DRIVEN. IT WAS MONTHS BEFORE THE AIR CONDITION COULD BE REPAIRED DO TO PARTS BEING UNA... Read more
SERVICE BRAKES
Sep 27, 2020
Incident date: Sep 25, 2020
PURCHASED THE TRAILER ON 9/25/20 AND WHEN I GOT IT HOME I WAS CHECKING EQUIPMENT AND NOTICED THE PASSENGER SIDE BRAKE WAS NOT WIRED TO ACUATE THE BRAKE. ONLY THE DRIVERS SIDE IS WIRED. I NOTICED IT WAS DIFFICULT TO STOP, AS IF THE TRAILER WAS PUSHING THE TRUCK. I HAVE CONTACTED KEYSTONE VIA EMAIL T... Read more
Technical Service Bulletins, 2021 KEYSTONE HIDEOUT
5 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 2 |
| 160000 STRUCTURE | 2 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
23-438
Mar 14, 2023
160000 STRUCTURE
Dealer letter and revised repair instructions for 23-438. It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet be
23-438
Feb 22, 2023
160000 STRUCTURE
It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide room floor.
No comms 2021-07
Aug 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2021 for Keystone RV Company.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE HIDEOUT - All Years Overview
Complete safety history for the KEYSTONE HIDEOUT across all model years (2002, 2026).
48
Total Recalls
16
Total Complaints
0
Investigations
1
Reported Crashes
1
Reported Fires
0
Reported Deaths
KEYSTONE HIDEOUT - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 1 | 0 | View |
| 2024 | 2 | 1 | View |
| 2022 | 2 | 2 | View |
| 2021 (current) | 1 | 3 | |
| 2020 | 5 | 2 | View |
| 2019 | 4 | 2 | View |
| 2018 | 3 | 4 | View |
| 2017 | 1 | 0 | View |
| 2016 | 2 | 0 | View |
| 2015 | 3 | 0 | View |
| 2014 | 4 | 1 | View |
| 2013 | 2 | 0 | View |
| 2012 | 1 | 1 | View |
| 2011 | 2 | 0 | View |
| 2010 | 1 | 0 | View |
| 2009 | 1 | 0 | View |
| 2008 | 2 | 0 | View |
| 2007 | 2 | 0 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 2 | 0 | View |
| 2003 | 2 | 0 | View |
| 2002 | 2 | 0 | View |