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2018 KEYSTONE HIDEOUT

3 recalls, 4 complaints - 9 TSBs

18V143000 Mar 2, 2018
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test... Read more
Consequence
The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-315.
2,958 vehicles affected
Manufacturer: Keystone RV Company
17V827000 Dec 19, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2018 Hideout recreational trailers, model 310. The Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5,080 lbs and the tire size as ST225/75R15D with 65 PSI, when the correct GAWR is 5,200 lbs and the corre... Read more
Consequence
The incorrect label information may cause the operator to underinflate the tires, possibly resulting in their failure and an increased risk of a crash.
Remedy
Keystone has notified owners and provided a corrected Federal Placard, free of charge. The recall began on December 27, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-310.
12 vehicles affected
Manufacturer: Keystone RV Company
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

4 total complaints

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER1
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS1
POWER TRAIN1
ENGINE1
POWER TRAIN Jul 20, 2025
Incident date: Apr 1, 2024
Vehicle does not start or starts and will not go into gear. Dash lights go crazy and various issues display on screen
ENGINE Jul 20, 2025
Incident date: Apr 1, 2024
Vehicle does not start or starts and will not go into gear. Dash lights go crazy and various issues display on screen
UNKNOWN OR OTHER Jan 17, 2022
Incident date: Jan 7, 2022
The propane gas auto change over valve on my Keystone Hideout camper is not working properly. Keystone says that my camper is not covered under recall 21V427. The date code on the gas valve is N 17 49. There is a Jayco recall for the same thing, recall 21V425. The 425 recall says that the N 17 ... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS Jan 17, 2022
Incident date: Jan 7, 2022
The propane gas auto change over valve on my Keystone Hideout camper is not working properly. Keystone says that my camper is not covered under recall 21V427. The date code on the gas valve is N 17 49. There is a Jayco recall for the same thing, recall 21V425. The 425 recall says that the N 17 ... Read more

Technical Service Bulletins, 2018 KEYSTONE HIDEOUT

9 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT3
353000 EQUIPMENT:ELECTRICAL3
351160 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE1
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
19-352 Jun 12, 2019
350000 EQUIPMENT
This is the repair instructions for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
353000 EQUIPMENT:ELECTRICAL
This is the repair instructions for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
350000 EQUIPMENT
This is the owner notification letter advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
353000 EQUIPMENT:ELECTRICAL
This is the owner notification letter advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
350000 EQUIPMENT
This is the dealer letter for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
353000 EQUIPMENT:ELECTRICAL
This is the dealer letter for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
17 309 Jan 4, 2018
351160 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
This is the repair instructions for advisory 17-309. It has been determined some 2018 Hideout models were built with improper furnace ventilation. The steps leading to the upper deck must be modified to allow the addition of a furnace retur
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE HIDEOUT - All Years Overview

Complete safety history for the KEYSTONE HIDEOUT across all model years (2002, 2026).

48 Total Recalls
16 Total Complaints
0 Investigations
1 Reported Crashes
1 Reported Fires
0 Reported Deaths

KEYSTONE HIDEOUT - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 0 View
2025 1 0 View
2024 2 1 View
2022 2 2 View
2021 1 3 View
2020 5 2 View
2019 4 2 View
2018 (current) 3 4
2017 1 0 View
2016 2 0 View
2015 3 0 View
2014 4 1 View
2013 2 0 View
2012 1 1 View
2011 2 0 View
2010 1 0 View
2009 1 0 View
2008 2 0 View
2007 2 0 View
2006 1 0 View
2005 1 0 View
2004 2 0 View
2003 2 0 View
2002 2 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View