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2019 KEYSTONE HIDEOUT

4 recalls, 2 complaints - 10 TSBs

21V708000 Sep 13, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
95,885 vehicles affected
Manufacturer: Keystone RV Company
19V611000 Aug 21, 2019
EQUIPMENT:OTHER:LABELS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.
Consequence
If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power ... Read more
Remedy
Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-359.
67 vehicles affected
Manufacturer: Keystone RV Company
18V843000 Nov 28, 2018
POWER TRAIN:AXLE HUBS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause t... Read more
Consequence
If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
982 vehicles affected
Manufacturer: Keystone RV Company
18V723000 Oct 15, 2018
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to b... Read more
Consequence
If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keys... Read more
1,276 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
ENGINE1
POWER TRAIN1
ENGINE Jun 10, 2025
Incident date: Jun 6, 2025
Large amount of oil consumption. Told by dealership that engine replacement is needed.
POWER TRAIN Jun 10, 2025
Incident date: Jun 6, 2025
When entering a roundabout, the vehicle failed to accelerate for a few moments. The vehicle then suddenly accelerated agressviely putting the occupants at risk for a collision with the oncoming traffic amd vehciles ahead of us, already in the roundabout.

Technical Service Bulletins, 2019 KEYSTONE HIDEOUT

10 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT5
353000 EQUIPMENT:ELECTRICAL3
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
KSB-200305 Mar 1, 2021
350000 EQUIPMENT
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recr
KSB-200305 May 12, 2020
350000 EQUIPMENT
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
19-352 Jun 12, 2019
350000 EQUIPMENT
This is the repair instructions for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
353000 EQUIPMENT:ELECTRICAL
This is the repair instructions for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
350000 EQUIPMENT
This is the owner notification letter advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
353000 EQUIPMENT:ELECTRICAL
This is the owner notification letter advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
350000 EQUIPMENT
This is the dealer letter for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 Jun 12, 2019
353000 EQUIPMENT:ELECTRICAL
This is the dealer letter for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE HIDEOUT - All Years Overview

Complete safety history for the KEYSTONE HIDEOUT across all model years (2002, 2026).

48 Total Recalls
16 Total Complaints
0 Investigations
1 Reported Crashes
1 Reported Fires
0 Reported Deaths

KEYSTONE HIDEOUT - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 0 View
2025 1 0 View
2024 2 1 View
2022 2 2 View
2021 1 3 View
2020 5 2 View
2019 (current) 4 2
2018 3 4 View
2017 1 0 View
2016 2 0 View
2015 3 0 View
2014 4 1 View
2013 2 0 View
2012 1 1 View
2011 2 0 View
2010 1 0 View
2009 1 0 View
2008 2 0 View
2007 2 0 View
2006 1 0 View
2005 1 0 View
2004 2 0 View
2003 2 0 View
2002 2 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View