2020 JAYCO GREYHAWK
5 recalls — 2 complaints — 10 TSBs
24V245000 Apr 2, 2024
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
21V204000 Mar 24, 2021
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak... Read more
Consequence
A gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number f... Read more
20V780000 Dec 15, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Consequence
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
20V337000 Jun 9, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows... Read more
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
19V406000 May 30, 2019
SERVICE BRAKES, AIR:DISC
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety ... Read more
Consequence
An increase in stopping distance without warning increases the risk of crash.
Remedy
Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.
Complaint Statistics
2 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES, HYDRAULIC | 1 |
| ELECTRICAL SYSTEM | 1 |
SERVICE BRAKES, HYDRAULIC
Jan 2, 2024
Incident date: Dec 29, 2023
The contact owns a 2015 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.... Read more
ELECTRICAL SYSTEM
Jan 2, 2024
Incident date: Dec 29, 2023
UNKNOWN. MY VQN CAUGHT FIRE UNDER MY HOOD NOT SURE WERE IT CAME FROM.
Fire
Technical Service Bulletins — 2020 JAYCO GREYHAWK
10 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 5 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 070000 FUEL SYSTEM, GASOLINE | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
SRP 22-083
Feb 23, 2023
070000 FUEL SYSTEM, GASOLINE
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
SRP 22-083
Feb 23, 2023
350000 EQUIPMENT
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
SRP 22-046
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM a??ZERO POINTa??
SRP 22-046
Feb 22, 2022
350000 EQUIPMENT
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM a??ZERO POINTa??
INC 20-007
Mar 13, 2020
350000 EQUIPMENT
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
20-004 SRP
Feb 26, 2020
070000 FUEL SYSTEM, GASOLINE
Fuel Fill Bezel may be too low, restricting fuel flow into tank. Raise 1 inch to ensure proper flow of fuel into tank. Stand
20-004 SRP
Feb 26, 2020
350000 EQUIPMENT
Fuel Fill Bezel may be too low, restricting fuel flow into tank. Raise 1 inch to ensure proper flow of fuel into tank. Stand
20-001
Jan 27, 2020
350000 EQUIPMENT
Exterior Ladder was not manufactured per Jayco specifications, subsequently, the top and middle legs of the ladder do not align with support backers in the rear wall. Installation of additional legs ( total of 4) is required to ensure prope
19-039
Aug 16, 2019
110000 ELECTRICAL SYSTEM
LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
JAYCO GREYHAWK — All Years Overview
Complete safety history for the JAYCO GREYHAWK across all model years (2002–2023).
68
Total Recalls
33
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths
JAYCO GREYHAWK — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 0 | 3 | View |
| 2023 | 2 | 0 | View |
| 2022 | 5 | 0 | View |
| 2021 | 3 | 3 | View |
| 2020 (current) | 5 | 2 | |
| 2019 | 3 | 2 | View |
| 2018 | 2 | 3 | View |
| 2017 | 3 | 6 | View |
| 2016 | 4 | 1 | View |
| 2015 | 1 | 3 | View |
| 2014 | 1 | 1 | View |
| 2013 | 1 | 1 | View |
| 2012 | 1 | 0 | View |
| 2011 | 1 | 0 | View |
| 2010 | 1 | 0 | View |
| 2009 | 1 | 0 | View |
| 2008 | 2 | 1 | View |
| 2007 | 3 | 3 | View |
| 2006 | 4 | 0 | View |
| 2005 | 8 | 0 | View |
| 2004 | 8 | 2 | View |
| 2003 | 7 | 0 | View |
| 2002 | 2 | 2 | View |