2017 JAYCO GREYHAWK
3 recalls — 6 complaints — 7 TSBs
20V548000 Sep 9, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail a... Read more
Consequence
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
20V405000 Jul 14, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Consequence
If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
17V590000 Sep 22, 2017
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2016-2017 Greyhawk motorhomes, model 29ME. Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being kinked at the p-clamp.
Consequence
A damaged LP line can increase the risk of a fire.
Remedy
Jayco will notify owners, and dealers will inspect the LP lines, correcting them or replacing them as necessary, free of charge. The recall began on October 13, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903361.
Complaint Statistics
6 total complaints
3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 3 |
| ENGINE | 1 |
| STRUCTURE:BODY | 1 |
| SUSPENSION | 1 |
SUSPENSION
Jan 19, 2021
Incident date: Dec 29, 2020
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT A... Read more
UNKNOWN OR OTHER
Jan 19, 2021
Incident date: Dec 29, 2020
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT A... Read more
STRUCTURE:BODY
Jan 29, 2020
Incident date: Jan 15, 2020
WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB
UNKNOWN OR OTHER
Aug 17, 2018
Incident date: Nov 1, 2017
OUR CAB AREA THE DOGHOUSE AND THE FLOOR BETWEEN THE PASSENGER AND DRIVER IS REACHING 130 TO 140 DEGREES IN TEMPERATURE. I BURNED MY CALF ON LEFT LEG DUE TO EXTREME HEAT. THE LONGER WE DRIVE THE HOTTER THE CAB BECOMES. I HAVE MULTIPLE SCLEROSIS AND MY LEG AND ARMS ARE NUMB. I PURCHASED MOTOR HOME ... Read more
1 injured
ENGINE
Aug 17, 2018
Incident date: Nov 1, 2017
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND... Read more
1 injured
UNKNOWN OR OTHER
Aug 17, 2018
Incident date: Nov 1, 2017
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND... Read more
1 injured
Technical Service Bulletins — 2017 JAYCO GREYHAWK
7 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 4 |
| 070000 FUEL SYSTEM, GASOLINE | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
SRP 22-083
Feb 23, 2023
070000 FUEL SYSTEM, GASOLINE
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
SRP 22-083
Feb 23, 2023
350000 EQUIPMENT
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
INC 20-007
Mar 13, 2020
350000 EQUIPMENT
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
19-022
Jul 11, 2019
070000 FUEL SYSTEM, GASOLINE
The mounting bracket for the leveling system pump may require reinforcement.
16-033
Nov 1, 2016
350000 EQUIPMENT
U-Dinette Table wobbled - fit of table leg into table top and floor bases loose - new bases and leg required.
16-025
Aug 1, 2016
350000 EQUIPMENT
Girard Water heater requires inspection for possible replacement of the gas valve. - an intermittent occurrence when the gas valve is not openig to light the burner of the water heater. Confirmation of old valve to be replaced is when insp
JAYCO GREYHAWK — All Years Overview
Complete safety history for the JAYCO GREYHAWK across all model years (2002–2023).
68
Total Recalls
33
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths
JAYCO GREYHAWK — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 0 | 3 | View |
| 2023 | 2 | 0 | View |
| 2022 | 5 | 0 | View |
| 2021 | 3 | 3 | View |
| 2020 | 5 | 2 | View |
| 2019 | 3 | 2 | View |
| 2018 | 2 | 3 | View |
| 2017 (current) | 3 | 6 | |
| 2016 | 4 | 1 | View |
| 2015 | 1 | 3 | View |
| 2014 | 1 | 1 | View |
| 2013 | 1 | 1 | View |
| 2012 | 1 | 0 | View |
| 2011 | 1 | 0 | View |
| 2010 | 1 | 0 | View |
| 2009 | 1 | 0 | View |
| 2008 | 2 | 1 | View |
| 2007 | 3 | 3 | View |
| 2006 | 4 | 0 | View |
| 2005 | 8 | 0 | View |
| 2004 | 8 | 2 | View |
| 2003 | 7 | 0 | View |
| 2002 | 2 | 2 | View |