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NHTSA Campaign 20V337000

VISIBILITY:GLASS, SIDE/REAR

Issued by Jayco, Inc. · Reported Jun 9, 2020 · 449 vehicles affected

What's wrong

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Consequence

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Vehicles affected by this recall

Make Model Year Units
ENTEGRA ACCOLADE 2020 449
ENTEGRA EMBLEM 2020 449
ENTEGRA ESTEEM 2020 449
ENTEGRA QWEST 2020 449
ENTEGRA REDUNDANT ODYSSEY 2020 449
ENTEGRA VISION 2020 449
JAYCO ALANTE 2020 449
JAYCO GREYHAWK 2020 449
JAYCO MELBOURNE 2020 449
JAYCO PRECEPT 2020 449
JAYCO REDHAWK 2020 449
JAYCO SENECA 2020 449

Source: NHTSA Campaign 20V337000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.